Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Creighton's TJM

TRARALGON CBD
star star star star star

LATEST REVIEW

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star star star star star

Fast, efficient and excellent service. Easy to book car in online. Easily access...

Fast, efficient and excellent service. Easy to book car in online. Easily accessible.

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Kate, TOYOTA KLUGER

J Smith Motors

MORWELL
star star star star star

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star star star star star

I had a very easy experience, dropped the keys off and was provided a lift to wo...

I had a very easy experience, dropped the keys off and was provided a lift to work. The work was all finished when I came back later in the day and it was very easy to make payment and the price was exactly as quoted. Will definitely use this business again.

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Kimberley, Hyundai Getz

Innovate Performance

MORWELL
star star star star star

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star star star star star

Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

No deposit & interest free

BOOK NOW, PAY LATER

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ABS Morwell

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Rapid Tune Lilydale

LILYDALE
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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

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LILYDALE
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"fantastic!"

Clint, Mitsubishi Triton

Lilydale Service Centre

LILYDALE
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Dropped the car off. They drove us to Lillydale shopping complex in our car so w...

Dropped the car off. They drove us to Lillydale shopping complex in our car so we could unload my wife's electric wheel chair. We shopped whilst car was being serviced. Rang us to let me know the car was ready and they came and picked me up so I could take mechanic back and pay for service. All too easy and convenient I'm very happy.

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Chris, Volkswagen Caddy/Caddy Maxi

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PAKENHAM
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"always a pleasure dealing with the guys at rapid tune in pakenham"

mitch, Ford Ranger

Bridgestone Select Chirnside Park

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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Rapid Tune Kilsyth

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They did a good job and followed up after a few days about one of the things the...

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Sebastian, Volkswagen Passat

Goodyear Autocare Croydon

CROYDON
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Fixed price, free loan car for the day, my car came back to me in the same condi...

Fixed price, free loan car for the day, my car came back to me in the same condition I left it and was noticeably better to drive. I will continue to service my car with Goodyear as it was easy and stress free.

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Rebecca, MAZDA 2

Mr Car Clinic

CROYDON
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Kevin was fantastic. I booked my daughter's car in for a service and possible br...

Kevin was fantastic. I booked my daughter's car in for a service and possible brake replacement, which he told me she did not need. I appreciated his honesty as he could have replaced them and charms and l wouldn't have been any the wiser. Prompt service. I will be back

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Anne, Volkswagen Up!

Ultra Tune Bayswater

BAYSWATER NORTH
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Excellent customer service and was prompt in providing minute details on the job...

Excellent customer service and was prompt in providing minute details on the job.

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Bijoy, Toyota Aurion

Goodyear Autocare Boronia

BORONIA
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The guys picked up a problem and my car is in warranty very happy to say it save...

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Anne, Ford Focus

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I was very happy with my service at Bayswater Automotive Service. Knowing that I...

I was very happy with my service at Bayswater Automotive Service. Knowing that I was hesitant to take any calls after a certain time, Steve made sure to let me know of anything that needed replacement early on in the day which was thoughtful. I will be returning for my next service.

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Natalie, Toyota Yaris

Protune Automotive Services

FERNTREE GULLY
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"Excellent service. Knowledgeable and communicative."

Russell, Mitsubishi Lancer

ABS Ferntree Gully

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"Very good"

Dan, Ford Falcon

The Tyre Factory Ferntree Gully

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Loved my experience with The Tyre Factory. Great guys, excellent and punctual se...

Loved my experience with The Tyre Factory. Great guys, excellent and punctual service plus a free loan car without any hassles. Everything was completed as expected with no surprises. Value was outstanding. Will be going back for my next service without a doubt.

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Michael, Holden Cruze

Cleijne Motors

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The mechanic provided all the information about the car. He explained what needs...

The mechanic provided all the information about the car. He explained what needs to be fixed with upfront cost. Very well presented and good people skills.

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Sanjay, Toyota Aurion

Rapid Tune Ferntree Gully

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The service was quick. They did an inspection on my car and informed me on the t...

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Sandun, Honda Civic

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Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealersh...

Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealership. Very pleased and the 2 for 1 movie deal is icing on the cake. Definitely recommend the service.

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Kunal, MITSUBISHI OUTLANDER

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Friendly helpful staff, Chris was great to deal with, very clean & professional ...

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Steve, BMW 3 Series

Premium AutoCare Melbourne

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Friendly and professional staff, extremely happy with the service, will definite...

Friendly and professional staff, extremely happy with the service, will definitely be back.

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Jeremy, Mazda 2

ABS Ringwood

RINGWOOD
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"Easy, good service."

Leon, MITSUBISHI LANCER

PMA Auto Works

RINGWOOD
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Professional and helpful. Kept all the old parts and explained what work was car...

Professional and helpful. Kept all the old parts and explained what work was carried out. Dropped my car home for me! That's never happened before. We have been looking for an ongoing reliable mechanic and i think we have found one

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Louise, Mazda CX-7

Ringwood Automotive Services

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"Really lovely and helpful staff, always a pleasure"

Kelly, Mazda CX-3

Midas Service Centre Fountain Gate

NARRE WARREN
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Service was done within an hour, Midas put an entry into log book as well due to...

Service was done within an hour, Midas put an entry into log book as well due to minor service. Car was thoroughly checked and inspected. Overall not a bad experience and cheaper too. After booking online I received a call from Fixed Price Car Service within 15 mins to confirm booking with me. Received an email today from them to rate experience to claim 12 months rode side assistance.

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Raj, HONDA ACCORD

Rapid Tune Mitcham

MITCHAM
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Very friendly and efficient. Free courtesy drop off and return pick up is very h...

Very friendly and efficient. Free courtesy drop off and return pick up is very helpful.

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Chee, Toyota Corolla

Rapid Tune Hallam

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"Very happy with the service and the price. Thank you"

Elisabeth, Suzuki Swift

A 'n' E Automotive Hallam

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Had my 2007 Holden Calais in for 120,000km service, They informed me of a few is...

Had my 2007 Holden Calais in for 120,000km service, They informed me of a few issue that may need attention into the future, quoted all additional works upfront for my approval. I would recommend to any future customer.

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Marcus, Holden Calais

Call A Mechanic

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star star star star star

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Cam is a great young man. Even before he turned up, he called to let me know tha...

Cam is a great young man. Even before he turned up, he called to let me know that he was on his way. Although it was not a major service, he took his time to thoroughly check everything. It was a pleasure to watch him work clean and efficiently, with great confidence and knowledge. He also explained to me what he was doing. Cam is a great guy, with excellent manners. An all-round impressive young mechanic. I highly recommend his outstanding service!

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Marie-Louise, Jeep Compass

VIK Mobile Workshop Pty Ltd

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star star star star star

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Vik was a nice man, however, when I'm looking for a mechanic to conduct a pre-pu...

Vik was a nice man, however, when I'm looking for a mechanic to conduct a pre-purchase inspection, "nice" is the least of my concerns. He checked the car on the outside, very superficial. I had to ask for him to plug in the computer , which the guy that sold me the car ended up doing. He never got under the car, nor inspected thoroughly. Turns out the car had an oil leak, so i paid $125 for Vik to tell me that the car "looked good" and that any further inspection would take up a lot of time, so that was all he could do at the moment (walk around it, and test drive it around the block, not even the 4x4). Not too happy, considering any other mechanic would have done a THOROUGH check for that money.

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Juliet, Ford Escape

ACE Mechanics

airport_shuttle Mobile Mechanic

star star star star star

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"The mechanic was friendly and did a good job. Happy with the service."

Kim, Mitsubishi Triton

Auto Mate Automotive Australia

airport_shuttle Mobile Mechanic

star star star star star

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Dilan was very thorough and taking the time as I asked different questions about...

Dilan was very thorough and taking the time as I asked different questions about conditions of my car under 39 degrees of heat. He spent a good 1 hour 50min in my driveway performing 130,000km logbook service and I saw him double-checking all caps and nuts have been snug before putting down the hood. Great guy and service. I will use him for my other 3 cars as well.

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Herbert, Lexus RX

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Jericho? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Gippsland’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

We take the guesswork out of finding a quality mechanic for your next car service. Our results show the top rated mechanics close to Jericho, comparing the cost of parts and labour for the same scheduled service tasks. Compare prices upfront and book Gippsland’s best mechanics all in one place.

Whether you’re after a standard safety service, milestone service, a major or minor repair or anything else, AutoGuru can help you find the Jericho mechanic with the best price. All the upfront quotes are fixed price, so all you need to do is book the best rates and you’re set.

Don't forget you can also compare and book local mobile mechanics in Jericho through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Jericho have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Jericho. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661