Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Creighton's TJM

TRARALGON CBD
star star star star star

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star star star star star

Fast, efficient and excellent service. Easy to book car in online. Easily access...

Fast, efficient and excellent service. Easy to book car in online. Easily accessible.

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Kate, TOYOTA KLUGER

Innovate Performance

MORWELL
star star star star star

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star star star star star

Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

ABS Morwell

MORWELL
star star star star_border star_border

No deposit & interest free

BOOK NOW, PAY LATER

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J Smith Motors

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First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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Shannon, Ssangyong Korando

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All good so far, time will tell, but car is running just fine now. Friendly staf...

All good so far, time will tell, but car is running just fine now. Friendly staff.

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Grant, Nissan Navara/Pick-up

ABS Albury

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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

Ultra Tune Tuggeranong

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"Excellent"

prem, Honda Jazz

NRMA Car Servicing Tuggeranong

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Friendly staff, kept me up to date with the progress and they cleaned my car. Mo...

Friendly staff, kept me up to date with the progress and they cleaned my car. Most importantly the log book service was half the price that I was quoted from the Toyota dealership.

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Annette, Toyota Yaris

Rapid Tune Pakenham

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Rapid tune at Pakenham did a great job. Customer service was by far the best I h...

Rapid tune at Pakenham did a great job. Customer service was by far the best I have from a mechanic for a long while. There was only one small issue which was probably due to time constraints is they nearly forgot to put a cover back on the engine. Other wise it was excellent.

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Michael, Subaru Liberty

Ultra Tune Phillip

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Efficient service. Easy to deal with. Did what they said they would do. Called b...

Efficient service. Easy to deal with. Did what they said they would do. Called before undertaking additional work. Would use them again.

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George, Honda Jazz

Rapid Tune Lilydale

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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

Yarra Valley Autocare

LILYDALE
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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Can Do 4x4

LILYDALE
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"fantastic!"

Clint, Mitsubishi Triton

Lilydale Service Centre

LILYDALE
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"Very happy customer"

Lee, Mitsubishi Pajero

Goodyear Autocare Fyshwick

FYSHWICK
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"Quick and efficient Car going really well Thanks"

Simon, Honda CR-V

ABS Molonglo

FYSHWICK
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Great communication. Mechanic servicing on my car called to advise of extra work...

Great communication. Mechanic servicing on my car called to advise of extra work required and asked if I wanted to proceed. Mechanic also called again later that day once the service was finished. Friendly staff and easy to find location also.

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Joshua, Hyundai Santa Fe

5A Mechanical Repair

FYSHWICK
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The team were amazingly helpful and explained all of the work, while also provid...

The team were amazingly helpful and explained all of the work, while also providing practical options

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Antony, Mitsubishi Lancer

Ultra Tune Fyshwick

FYSHWICK
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"Great service"

Joel, Nissan Navara

Berwick Auto Electrics & Mechanical

BERWICK
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Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealersh...

Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealership. Very pleased and the 2 for 1 movie deal is icing on the cake. Definitely recommend the service.

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Kunal, MITSUBISHI OUTLANDER

Berwick Automotive Specialists

BERWICK
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"Very professional, great service, will definitely be going back"

Meaghan, Mitsubishi Lancer

Bridgestone Select Chirnside Park

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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

Rapid Tune Kilsyth

KILSYTH SOUTH
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"A good business to deal with. Will be back. "

Dean, SUBARU LIBERTY

Bridgestone Select Fountain Gate

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"The staff were very helpful and very efficient. Will go back again"

Glenda, Mitsubishi Grandis

NRMA Car Servicing Majura Park

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NRMA provide good customer service, pickup & dropoff and a detailed report for the car that was also explained. The free car wash was a bonus.

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Bruce, Mitsubishi Lancer

Midas Service Centre Fountain Gate

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"Good service, pleasant staff, great price, will be going back there again."

Iain, Holden Cruze

Goodyear Autocare Croydon

CROYDON
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Fixed price, free loan car for the day, my car came back to me in the same condi...

Fixed price, free loan car for the day, my car came back to me in the same condition I left it and was noticeably better to drive. I will continue to service my car with Goodyear as it was easy and stress free.

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Rebecca, MAZDA 2

Goodyear Autocare Boronia

BORONIA
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The guys picked up a problem and my car is in warranty very happy to say it save...

The guys picked up a problem and my car is in warranty very happy to say it saves me a big hastle

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Anne, Ford Focus

Ultra Tune Bayswater

BAYSWATER NORTH
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All work carried out to a very high standard. Mechanic rang before attempting an...

All work carried out to a very high standard. Mechanic rang before attempting any extra work. Car was washed and cleaned before handing back. Will use these guys for all of my other vehicles.

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Andrew, Toyota Hiace

Mr Car Clinic

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"He isolated the problem in under an hour and solved it to."

Niels, Ford Falcon

Protune Automotive Services

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"Excellent service. Knowledgeable and communicative."

Russell, Mitsubishi Lancer

ABS Ferntree Gully

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"Very good"

Dan, Ford Falcon

The Tyre Factory Ferntree Gully

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Loved my experience with The Tyre Factory. Great guys, excellent and punctual se...

Loved my experience with The Tyre Factory. Great guys, excellent and punctual service plus a free loan car without any hassles. Everything was completed as expected with no surprises. Value was outstanding. Will be going back for my next service without a doubt.

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Michael, Holden Cruze

Bayswater Automotive Service

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"Best mechanic in town very nice person"

Derick, Skoda Octavia II

Rapid Tune Ferntree Gully

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"Great staff, professional workmanship and I am very happy."

Zachary, Ford Laser

Rapid Tune Hallam

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My experience at Rapid Tune Hallam has been phenomenal. My car runs alot smoothe...

My experience at Rapid Tune Hallam has been phenomenal. My car runs alot smoother and is nice and clean inside. 10/10 for customer service!! Well done to Adrian and his team at Rapid Tune Hallam.

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Ty, Ford G6

A 'n' E Automotive Hallam

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Reasonable pricing with the amount of service checks and work conducted on my ca...

Reasonable pricing with the amount of service checks and work conducted on my car. I would recommend it.

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Manpreet, HYUNDAI i45

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HALLAM
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The owner was happy to drop me at a Shopping Centre and pick me up when the car ...

The owner was happy to drop me at a Shopping Centre and pick me up when the car was serviced. He also didn't charge me for work that didn't need doing

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Beck, Toyota RAV4

Call A Mechanic

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Cam is a great young man. Even before he turned up, he called to let me know tha...

Cam is a great young man. Even before he turned up, he called to let me know that he was on his way. Although it was not a major service, he took his time to thoroughly check everything. It was a pleasure to watch him work clean and efficiently, with great confidence and knowledge. He also explained to me what he was doing. Cam is a great guy, with excellent manners. An all-round impressive young mechanic. I highly recommend his outstanding service!

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Marie-Louise, Jeep Compass

ACE Mechanics

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The mechanic we had was lovely. He was very friendly and efficient. Explained ev...

The mechanic we had was lovely. He was very friendly and efficient. Explained everything about the car so I understood and didn’t treat me differently for being a girl. Definitely getting our further services with you. Excellent service!

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Luke, Holden Commodore

Auto Mate Automotive Australia

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Easy and hassle free. Quite pleased I got the same level of care as Mazda at a q...

Easy and hassle free. Quite pleased I got the same level of care as Mazda at a quarter of the price. Everything was completed in an hour.

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Johann, Mazda CX-7

VIK Mobile Workshop Pty Ltd

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star star star star star

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Very happy with the professionalism shown by Vik. Great communication on when h...

Very happy with the professionalism shown by Vik. Great communication on when he was going to arrive, and great advice. The last mechanic I used, told me the front brakes needed doing. But as the car doesn't get a lot of use, I hadn't had the work done. I asked Vik what the brakes looked and he says they are more than fine. So that about the best recommendation I can give, a mechanic who's not drumming up extra work for himself. thanks Vik, I will be using you again

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Greg, Honda Accord Euro

Book trusted and local mechanics with AutoGuru.

If your dream machine is giving you nightmares, we can help you find the best Jarrahmond mechanics & car services to get you back on the road again. We have sourced the most reliable mechanics from all over Gippsland and you can access them all right here with the click of a button. Just enter a couple of details and choose from the list of fixed price quotes.

It’s so easy to find local Jarrahmond mechanics with the best prices at AutoGuru. We team up with the premier vehicle professionals in Gippsland to deliver upfront quotes all on the same easy to use site.

From Alfa Romeo’s to Volvo’s, we can find a mechanic in Jarrahmond who will be able to offer you the best price on repairs and services. Whether you just want a simple safety check or milestone service, or a whole new major part, you’ll be able to book online today and drive away with a smile!

Don't forget you can also compare and book local mobile mechanics in Jarrahmond through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Jarrahmond have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661