Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Wodonga

WODONGA CBD
star star star star star

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star star star star star

All good so far, time will tell, but car is running just fine now. Friendly staf...

All good so far, time will tell, but car is running just fine now. Friendly staff.

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Grant, Nissan Navara/Pick-up

ABS Albury

LAVINGTON
star star star star star_border

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star star star star star

Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

No deposit & interest free

BOOK NOW, PAY LATER

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Creighton's TJM

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Found Creighton's TJM on the Fixed Price Service website when looking to service...

Found Creighton's TJM on the Fixed Price Service website when looking to service my Jeep. Confirmed that they had all the tools to conduct a log book service that would not adversely affect my new car warranty. Service took place without issue and vehicle was ready when promised. Cost was 35% lower than Jeep were prepared to perform the same service for. Will definitely use again.

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Scott, JEEP GRAND CHEROKEE

Innovate Performance

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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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ABS Morwell

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J Smith Motors

MORWELL
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First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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ABS Shepparton

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The service I received was excellent and friendly. I was dropped off in town whi...

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Swift Service Centre are exactly that! They could add....polite, clean, thorough...

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Robert, Suzuki Swift

Yarra Valley Autocare

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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Rapid Tune Lilydale

LILYDALE
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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

Can Do 4x4

LILYDALE
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"fantastic!"

Clint, Mitsubishi Triton

Lilydale Service Centre

LILYDALE
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"Very happy customer"

Lee, Mitsubishi Pajero

NRMA Car Servicing Tuggeranong

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My car got the alert message asking me to check tyre pressure after I left the service center for 50meters. I drove back and they fix it, stating it is the setting that they forgot to change. But this just makes me wonder whether my tyre pressure is properly checked. Will not go back to this place again.

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Bob, Mercedes-Benz C-Class

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"They where so helpful also great service"

John, Honda Accord Euro

Bridgestone Select Chirnside Park

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Service carried out as per manufacturers handbook, I'm happy with the service re...

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KILSYTH SOUTH
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Very easy to deal with, called to explain service extras, costs and also went th...

Very easy to deal with, called to explain service extras, costs and also went through other items that were deemed not urgent at this stage. Would use again

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Kellie, Honda CR-V

Goodyear Autocare Croydon

CROYDON
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Service and wheel alignment was carried out as agreed. Some extra work (which I ...

Service and wheel alignment was carried out as agreed. Some extra work (which I know was required) was offered at a good price. Never felt pressured in to doing extra work. Service included a detailed report on the condition of the car. Would use again.

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John, Ford Courier

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Rapid Tune Pakenham

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Tried Rapid Tune for first time and found premises clean, neat and tidy. Staff and service excellent and received follow up phone call. Over all very happy and will be back Ron

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Ultra Tune Bayswater

BAYSWATER NORTH
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All work carried out to a very high standard. Mechanic rang before attempting an...

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Ultra Tune Phillip

PHILLIP
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Rick, Citroen C4

Goodyear Autocare Boronia

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Cleijne Motors

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This is he second time that I have had my car serviced by them. They were extremely fast and kept me informed of anything that need to be fixed. I would definitely recommend them.

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Emily, Suzuki Swift

J Star Automotive

DIAMOND CREEK
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Friendly,no fuss, simple process, good service, right price and done on time. What more could you want from a car service.

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Jack, Nissan X-Trail

ABS Ferntree Gully

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"Very good"

Dan, Ford Falcon

Protune Automotive Services

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"Excellent service. Knowledgeable and communicative."

Russell, Mitsubishi Lancer

The Tyre Factory Ferntree Gully

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Loved my experience with The Tyre Factory. Great guys, excellent and punctual se...

Loved my experience with The Tyre Factory. Great guys, excellent and punctual service plus a free loan car without any hassles. Everything was completed as expected with no surprises. Value was outstanding. Will be going back for my next service without a doubt.

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Michael, Holden Cruze

Rapid Tune Ferntree Gully

FERNTREE GULLY
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Great service and very good customer service. Even though they were being paid a...

Great service and very good customer service. Even though they were being paid at a fixed price, they still washed the car before handing it back. They have won a customer.

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John, Holden Commodore

ABS Ringwood

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Once again, another good service from these guys. Good pick-up on battery and ai...

Once again, another good service from these guys. Good pick-up on battery and air-filter condition!

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PMA Auto Works

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They are honest in their diagnostics and truly professional in handling any issu...

They are honest in their diagnostics and truly professional in handling any issues that may arise. Price is not the cheapest but more than fair considering the overall extra checks they do when the car is being serviced. Highly recommended!!!

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Lêj, Ford Focus

Premium AutoCare Melbourne

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"Very professional and good service. Offered drop off service as well."

Monita, FORD TERRITORY

Ringwood Automotive Services

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The guys there were excellent and quick, he even opened up the garage on a Satur...

The guys there were excellent and quick, he even opened up the garage on a Saturday morning for me to get my car back for the weekend. Champions!

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Patrick, Toyota Avalon

Le Mans Automotive

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Shane was helpful in every way possible, and finished his service by washing my ...

Shane was helpful in every way possible, and finished his service by washing my car.

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philip, PEUGEOT 308

Call A Mechanic

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Very meticulous and efficient in the work performed extremely knowledgeable and ...

Very meticulous and efficient in the work performed extremely knowledgeable and friendly, cares about my passion for cars and taught me little bits about engine care that I had no idea about would most certainly be a using his services again

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Jack, Holden Commodore

VIK Mobile Workshop Pty Ltd

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"Professional,Trustworthy and a clear path to fixing the car properly."

WIliam, BMW 5 Series

Book trusted and local mechanics with AutoGuru.

Book your next car service with the most reliable, quality mechanic in your area of Gippsland using AutoGuru. We combine the top rated mechanics in Glen Valley and surrounds so you can compare to find the best deal. Simply input your vehicle details, confirm the price upfront, and book online, or give us a call on 1300 655 661.

When you book a service through us, you know exactly what you’re getting and for what price. We show results for mechanics in and around Glen Valley offering the exact scheduled service tasks you need; so all that varies is the parts and labour cost from mechanic to mechanic. Search, book, happy days.

Wherever you are in Gippsland, we find the best car services in your area, suited to your vehicle. Whether you need a milestone service or a quick safety check, we list trusted local Glen Valley mechanics who can get the job done properly and quickly.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Glen Valley. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Stop stressing about the overdue car service. Search trusted Glen Valley mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661