Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Creighton's TJM

TRARALGON CBD
star star star star star

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The booking was cancelled on Monday but was phone and new booking done for Frida...

The booking was cancelled on Monday but was phone and new booking done for Friday . Which they rang me. Dropped car off at about 8:30am car service and completed by 12 noon and price came in under fixed price car gave me. Will be using them all the time now

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Roinoldi, Ford Fairmont

Innovate Performance

MORWELL
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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

ABS Morwell

MORWELL
star star star star_border star_border

No deposit & interest free

BOOK NOW, PAY LATER

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J Smith Motors

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I had a very easy experience, dropped the keys off and was provided a lift to wo...

I had a very easy experience, dropped the keys off and was provided a lift to work. The work was all finished when I came back later in the day and it was very easy to make payment and the price was exactly as quoted. Will definitely use this business again.

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Kimberley, Hyundai Getz

Rapid Tune Pakenham

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"Excellent"

Rod, Mazda CX-5

ABS Wodonga

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Excellent work and great service, I will be going to them again for my next serv...

Excellent work and great service, I will be going to them again for my next service

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Lia, Mazda CX-5

Rapid Tune Lilydale

LILYDALE
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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

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LILYDALE
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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Can Do 4x4

LILYDALE
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"fantastic!"

Clint, Mitsubishi Triton

Lilydale Service Centre

LILYDALE
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"Very happy customer"

Lee, Mitsubishi Pajero

Berwick Auto Electrics & Mechanical

BERWICK
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Hassle free service, from booking through to completion... and they even fixed m...

Hassle free service, from booking through to completion... and they even fixed my oil leak!!

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Adam, Toyota YARIS

Berwick Automotive Specialists

BERWICK
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"Chris was fabulous. Very thorough. Fairly priced. Will gladly return."

Rae, BMW 3 Series

Rapid Tune Kilsyth

KILSYTH SOUTH
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They did a good job and followed up after a few days about one of the things the...

They did a good job and followed up after a few days about one of the things they fixed. Very good service as well

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Sebastian, Volkswagen Passat

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

Bridgestone Select Fountain Gate

NARRE WARREN
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"The staff were very helpful and very efficient. Will go back again"

Glenda, Mitsubishi Grandis

Midas Service Centre Fountain Gate

NARRE WARREN
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Great service! Was done in less then two hours. Friendly staff with great knowle...

Great service! Was done in less then two hours. Friendly staff with great knowledge. Got every service task the website entailed plus more for the fixed price quoted. Definitely will be going back there as will the rest of the family. 10/10

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Andrew, Nissan X-Trail

Goodyear Autocare Croydon

CROYDON
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Goodyear team at Croydon were fantastic. At no stage did the fixed quote come in...

Goodyear team at Croydon were fantastic. At no stage did the fixed quote come into question and in the end I received more than I hoped for, at a great price. These guys will be my new service centre. Thanks so much. My car feels new!

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Ben, SUBARU TRIBECA

Goodyear Autocare Boronia

BORONIA
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"Great service and I felt confident that my car was in good hands"

anne, Ford Focus

Ultra Tune Bayswater

BAYSWATER NORTH
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"Very good service got job done no complaints. Highly recommend."

Param, Ford Territory

Protune Automotive Services

FERNTREE GULLY
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"Excellent service. Knowledgeable and communicative."

Russell, Mitsubishi Lancer

ABS Ferntree Gully

FERNTREE GULLY
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"Very good"

Dan, Ford Falcon

The Tyre Factory Ferntree Gully

FERNTREE GULLY
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Loved my experience with The Tyre Factory. Great guys, excellent and punctual se...

Loved my experience with The Tyre Factory. Great guys, excellent and punctual service plus a free loan car without any hassles. Everything was completed as expected with no surprises. Value was outstanding. Will be going back for my next service without a doubt.

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Michael, Holden Cruze

Mr Car Clinic

CROYDON
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"Great experience."

Mike, Toyota RAV4

ABS Albury

LAVINGTON
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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

Rapid Tune Ferntree Gully

FERNTREE GULLY
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John was actually one of the most personable people I've ever had to deal with o...

John was actually one of the most personable people I've ever had to deal with on reception. He was informative, friendly, and treated my car as an old friend. Loved it.

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Margaret, Hyundai Sonata/Sonica

Rapid Tune Hallam

HALLAM
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Very helpful and courteous, detailed description of work completed at a reasonab...

Very helpful and courteous, detailed description of work completed at a reasonable price ! Can recommend Cameron and staff for there professional service

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Peter, Holden Commodore

A 'n' E Automotive Hallam

HALLAM
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Reasonable pricing with the amount of service checks and work conducted on my ca...

Reasonable pricing with the amount of service checks and work conducted on my car. I would recommend it.

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Manpreet, HYUNDAI i45

Repco Authorised Service Hallam Auto Works

HALLAM
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David and his team did an excellent job of replacing my clutch and refitting a n...

David and his team did an excellent job of replacing my clutch and refitting a new back box on my exhaust. Provided excellent service by also advising me what other issues are worth doing down the track with my Mini Cooper. Got the feeling with David I wasn't being ripped off or over charged like most mechanics do, genuine to the point old school mechanic whom I'd definitely use again. Thanks David! Dominic

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Dominic, Mini Mini

Hallam Road Automotive

HALLAM
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"First time going to this service centre. Would go there again."

George, MITSUBISHI OUTLANDER

Rapid Tune Cranbourne

CRANBOURNE
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Scott was very courteous and helpful in undertaking the 100k service on my vehic...

Scott was very courteous and helpful in undertaking the 100k service on my vehicle. He explained what else needed to be done to have my car running properly. I thought his prices were very reasonable and am very satisfied with the experience I just had. I recommend Rapid Tune Cranbourne to someone else thinking about having care repairs or servicing with him. From Ian.

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Ian, Suzuki Ignis

Bridgestone Select Cranbourne

CRANBOURNE
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"Didnt see much difference..."

Ethan, Toyota Corolla

About Auto Mechanics

HAMPTON PARK
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The staff were ready for me when I arrived. They informed me the job would take ...

The staff were ready for me when I arrived. They informed me the job would take about an hour, which it did. Apart from a bit of a mix-up with the invoice initially being filled out in the wrong name and the smell of smoke in my car on pick-up, all went smoothly.

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Christine, TOYOTA YARIS

Call A Mechanic

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Very meticulous and efficient in the work performed extremely knowledgeable and ...

Very meticulous and efficient in the work performed extremely knowledgeable and friendly, cares about my passion for cars and taught me little bits about engine care that I had no idea about would most certainly be a using his services again

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Jack, Holden Commodore

ACE Mechanics

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The mechanic we had was lovely. He was very friendly and efficient. Explained ev...

The mechanic we had was lovely. He was very friendly and efficient. Explained everything about the car so I understood and didn’t treat me differently for being a girl. Definitely getting our further services with you. Excellent service!

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Luke, Holden Commodore

Auto Mate Automotive Australia

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What a great mechanic! Dilan was thorough, honest, and great to deal with! Will ...

What a great mechanic! Dilan was thorough, honest, and great to deal with! Will definitely use again and recommend to others.

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Michael, Mitsubishi Lancer

VIK Mobile Workshop Pty Ltd

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star star star star star

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Vik was a nice man, however, when I'm looking for a mechanic to conduct a pre-pu...

Vik was a nice man, however, when I'm looking for a mechanic to conduct a pre-purchase inspection, "nice" is the least of my concerns. He checked the car on the outside, very superficial. I had to ask for him to plug in the computer , which the guy that sold me the car ended up doing. He never got under the car, nor inspected thoroughly. Turns out the car had an oil leak, so i paid $125 for Vik to tell me that the car "looked good" and that any further inspection would take up a lot of time, so that was all he could do at the moment (walk around it, and test drive it around the block, not even the 4x4). Not too happy, considering any other mechanic would have done a THOROUGH check for that money.

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Juliet, Ford Escape

Book trusted and local mechanics with AutoGuru.

Is your car due a service? Compare Gippsland’s top rated mechanics and workshops to find the service and price that suits you. We search the best vehicle service options in the local Ellaswood area, whether national brands or local workshops; and prices are fixed upfront. Simply give us some details about your car, confirm the price and book. Call us today on 1300 655 661 or book online, it’s that easy!

Why spend hours ringing around when you can find all the best mechanics in Ellaswood right here? Our upfront quoting system means you’ll know beforehand how much your repair or service will be, so no nasty surprises. It really couldn’t be easier. Join other happy Gippsland customers today!

Whether you need a standard 10,000km safety service or a milestone logbook service, when you search for a mechanic in Ellaswood, we compare the service you want for the vehicle you want. We’ve helped over 1.5 million Australians compare 1600 mechanics nationwide, and we want to help you too.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Ellaswood.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661