Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Creighton's TJM

TRARALGON CBD
star star star star star

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star star star star star

"Excellent customer service and the time frame of service was very sufficient. "

Kate, Toyota Kluger

Innovate Performance

MORWELL
star star star star star

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star star star star star

Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

ABS Morwell

MORWELL
star star star star_border star_border

No deposit & interest free

BOOK NOW, PAY LATER

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J Smith Motors

MORWELL
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First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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Shannon, Ssangyong Korando

Rapid Tune Pakenham

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Michael provided great service and offered advice on the best options for my veh...

Michael provided great service and offered advice on the best options for my vehicle when issues arose whilst taking my budget into account.

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James, Holden Insignia

ABS Wodonga

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Excellent work and great service, I will be going to them again for my next serv...

Excellent work and great service, I will be going to them again for my next service

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Lia, Mazda CX-5

Rapid Tune Lilydale

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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

Yarra Valley Autocare

LILYDALE
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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Can Do 4x4

LILYDALE
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"fantastic!"

Clint, Mitsubishi Triton

Lilydale Service Centre

LILYDALE
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Dropped the car off. They drove us to Lillydale shopping complex in our car so w...

Dropped the car off. They drove us to Lillydale shopping complex in our car so we could unload my wife's electric wheel chair. We shopped whilst car was being serviced. Rang us to let me know the car was ready and they came and picked me up so I could take mechanic back and pay for service. All too easy and convenient I'm very happy.

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Chris, Volkswagen Caddy/Caddy Maxi

Berwick Auto Electrics & Mechanical

BERWICK
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Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealersh...

Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealership. Very pleased and the 2 for 1 movie deal is icing on the cake. Definitely recommend the service.

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Kunal, MITSUBISHI OUTLANDER

Berwick Automotive Specialists

BERWICK
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"Chris was fabulous. Very thorough. Fairly priced. Will gladly return."

Rae, BMW 3 Series

Rapid Tune Kilsyth

KILSYTH SOUTH
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Service cost was very reasonable and pretty happy this also included a complimen...

Service cost was very reasonable and pretty happy this also included a complimentary clean. Will use Rapid Tune Kilsyth again.

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Melissa, Mitsubishi 380

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

Bridgestone Select Fountain Gate

NARRE WARREN
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Very polite customer service when you walked in the door, greeted with a smile. ...

Very polite customer service when you walked in the door, greeted with a smile. Good workmanship and appreciated the complimentary car wash.

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Jodi, Holden Commodore

Midas Service Centre Fountain Gate

NARRE WARREN
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"Good service, pleasant staff, great price, will be going back there again."

Iain, Holden Cruze

ABS Albury

LAVINGTON
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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

Goodyear Autocare Boronia

BORONIA
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The guys picked up a problem and my car is in warranty very happy to say it save...

The guys picked up a problem and my car is in warranty very happy to say it saves me a big hastle

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Anne, Ford Focus

Goodyear Autocare Croydon

CROYDON
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"Very friendly staff. Great service."

Penelope, HOLDEN BARINA

Ultra Tune Bayswater

BAYSWATER NORTH
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Friendly service. Monty took the time to explain the problem and when they were ...

Friendly service. Monty took the time to explain the problem and when they were done, he showed me the parts that they replaced.

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Kong, Mercedes-Benz C-Class

Protune Automotive Services

FERNTREE GULLY
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"Excellent service. Knowledgeable and communicative."

Russell, Mitsubishi Lancer

ABS Ferntree Gully

FERNTREE GULLY
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"Very good"

Dan, Ford Falcon

The Tyre Factory Ferntree Gully

FERNTREE GULLY
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Loved my experience with The Tyre Factory. Great guys, excellent and punctual se...

Loved my experience with The Tyre Factory. Great guys, excellent and punctual service plus a free loan car without any hassles. Everything was completed as expected with no surprises. Value was outstanding. Will be going back for my next service without a doubt.

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Michael, Holden Cruze

Mr Car Clinic

CROYDON
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On meeting Kevin for the first time I found him to be very polite and understand...

On meeting Kevin for the first time I found him to be very polite and understanding of the situation and what needed to be done on a large service. of my Camry He is trying hard to build up his own business in Croydon after being there twelve months and also surrounded by 5 other mechanics in the area He is very knowledgeable Having done 6 yrs at Holden in Geelong His prices were good and it was done by early afternoon I would highly recommend him to anyone Will continue to use him and thank you Auto Guru for suggesting Kevin Please send more customers to him

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Jennie, Toyota Camry

Rapid Tune Ferntree Gully

FERNTREE GULLY
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"Friendly staff. Efficient and well priced."

Simon, Ford Escape

Rapid Tune Hallam

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Very helpful and courteous, detailed description of work completed at a reasonab...

Very helpful and courteous, detailed description of work completed at a reasonable price ! Can recommend Cameron and staff for there professional service

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Peter, Holden Commodore

A 'n' E Automotive Hallam

HALLAM
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"friendly and professional. will go there again with other cars"

jason, Mazda 2

Repco Authorised Service Hallam Auto Works

HALLAM
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No hassle car service. David covered all the points on the log book service and ...

No hassle car service. David covered all the points on the log book service and gave me a run down of some issues that need to be attended to in the near future. Very satisfied.

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Laurie, Holden Commodore

Rapid Tune Cranbourne

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"Very thorough and helpful information"

Mark, Nissan Pathfinder

Hallam Road Automotive

HALLAM
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Excellent service and their communication on issues that they found while conduc...

Excellent service and their communication on issues that they found while conducting the service was first class. Only minor negative was that there was no attempt to give the car a wash (which other customers prior to me received), but this won't stop me from using them in the future.

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Andrew, FORD FALCON

Bridgestone Select Cranbourne

CRANBOURNE
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Ethan, Toyota Corolla

About Auto Mechanics

HAMPTON PARK
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The staff were ready for me when I arrived. They informed me the job would take ...

The staff were ready for me when I arrived. They informed me the job would take about an hour, which it did. Apart from a bit of a mix-up with the invoice initially being filled out in the wrong name and the smell of smoke in my car on pick-up, all went smoothly.

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Christine, TOYOTA YARIS

Call A Mechanic

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Cam is a great young man. Even before he turned up, he called to let me know tha...

Cam is a great young man. Even before he turned up, he called to let me know that he was on his way. Although it was not a major service, he took his time to thoroughly check everything. It was a pleasure to watch him work clean and efficiently, with great confidence and knowledge. He also explained to me what he was doing. Cam is a great guy, with excellent manners. An all-round impressive young mechanic. I highly recommend his outstanding service!

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Marie-Louise, Jeep Compass

ACE Mechanics

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The mechanic we had was lovely. He was very friendly and efficient. Explained ev...

The mechanic we had was lovely. He was very friendly and efficient. Explained everything about the car so I understood and didn’t treat me differently for being a girl. Definitely getting our further services with you. Excellent service!

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Luke, Holden Commodore

Auto Mate Automotive Australia

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"Great work... No work done on car that wasn't needed.. Thanks Dilan"

Anthony, Holden Captiva

VIK Mobile Workshop Pty Ltd

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VIK was courteous and was quick to see the problem. Showed me the faulty part an...

VIK was courteous and was quick to see the problem. Showed me the faulty part and explained why it was failing. He efficiently replaced the water pump and left his business card so I could easily contact him if there were any problems with his work

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Naomi, Holden Rodeo

Book trusted and local mechanics with AutoGuru.

If your vehicle sounds more like an old donkey than a purring kitten, it might be time for a service! Here at AutoGuru, you’ll find a selection of the most reliable mechanics from all over Gippsland. Just fill in our Quotes form (or call us on 1300 655 661) and you’ll have instant access to a list of quotes from East Bairnsdale mechanics & car services.

When you search for a mechanic in East Bairnsdale, we find the best results locally and around Gippsland for your location and vehicle. That means less work for you, without missing the best deals. Results shown are for the same scheduled service tasks, just parts and labour costs that vary from mechanic to mechanic.

At AutoGuru, we bring you upfront fixed quotes from 1,600 mechanics nationwide. Regardless of your vehicle make or model, or your service or repair needs, just search the list of East Bairnsdale mechanics for the best upfront price and easily book online.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in East Bairnsdale.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661