Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Wodonga

WODONGA CBD
star star star star star

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star star star star star

Great service and met time requirements , was able to leave with them overnight ...

Great service and met time requirements , was able to leave with them overnight , great service centre sets a high standard

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Ben, Holden Ute

ABS Albury

LAVINGTON
star star star star star_border

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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

Creighton's TJM

TRARALGON CBD
star star star star star

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Fast, efficient and excellent service. Easy to book car in online. Easily access...

Fast, efficient and excellent service. Easy to book car in online. Easily accessible.

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Kate, TOYOTA KLUGER

No deposit & interest free

BOOK NOW, PAY LATER

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Innovate Performance

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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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ABS Morwell

MORWELL
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J Smith Motors

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First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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ABS Shepparton

SHEPPARTON CBD
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The sevice was quick, advice and information about what things were fixed and th...

The sevice was quick, advice and information about what things were fixed and the parts needed looking over were clearly stated. Also they gave good customer service.

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Hannah, FORD LASER

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LILYDALE
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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Rapid Tune Lilydale

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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

Can Do 4x4

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"fantastic!"

Clint, Mitsubishi Triton

Lilydale Service Centre

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"terrific attitude and well priced."

glenn, Jeep Grand Cherokee

Bridgestone Select Chirnside Park

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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

Rapid Tune Kilsyth

KILSYTH SOUTH
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Nicest bunch of mechanics you'll ever meet, very good at their jobs! No complain...

Nicest bunch of mechanics you'll ever meet, very good at their jobs! No complaints here

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Erhard, Volkswagen Golf VI

Goodyear Autocare Croydon

CROYDON
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Fixed price, free loan car for the day, my car came back to me in the same condi...

Fixed price, free loan car for the day, my car came back to me in the same condition I left it and was noticeably better to drive. I will continue to service my car with Goodyear as it was easy and stress free.

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Rebecca, MAZDA 2

Rapid Tune Pakenham

PAKENHAM
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The only problem i had was i was told one estimate of price of work done on my c...

The only problem i had was i was told one estimate of price of work done on my car to then pick it up and the estimate was more. However was reimbursed the amount owed next time i came in however was only documented on my husbands car account and not on mine so was a little confused with that but my husband sorted it for me and they paid us the money with hesitation.

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Alanna, Holden Vectra

Mr Car Clinic

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"He isolated the problem in under an hour and solved it to."

Niels, Ford Falcon

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allan, Mazda 3

Goodyear Autocare Boronia

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"Great service and I felt confident that my car was in good hands"

anne, Ford Focus

Bayswater Automotive Service

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"Great friendly service. Done on time, no hidden costs. Would recommend."

Gordon, Toyota Landcruiser

Cleijne Motors

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The mechanic provided all the information about the car. He explained what needs...

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Sanjay, Toyota Aurion

ABS Ferntree Gully

FERNTREE GULLY
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Bronwyn, Holden Cruze

Protune Automotive Services

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Fleur, Mitsubishi Pajero

The Tyre Factory Ferntree Gully

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Loved my experience with The Tyre Factory. Great guys, excellent and punctual se...

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Michael, Holden Cruze

J Star Automotive

DIAMOND CREEK
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80000 km book service Nissan Xtrail TL diesel. This is a major service priced at...

80000 km book service Nissan Xtrail TL diesel. This is a major service priced at approx. $840.00 by Nissan dealerships. Worked out about the same as genuine Nissan parts were used but much closer to home than the nearest Nissan dealership. The garage had the vehicle all day probably to get the parts in, but because it was reasonably close to home it wasn't a problem.

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Jack, Nissan X-Trail

Rapid Tune Ferntree Gully

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Very Good Greeted by John on arrival, discussed service and confirmed details. ...

Very Good Greeted by John on arrival, discussed service and confirmed details. Polite and attentive and it was the same on pick up.

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Peter, Mazda 2

ABS Ringwood

RINGWOOD
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All the work done is clearly explained and a summary of what needs to be done ne...

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Jacqui, MAZDA 6

Premium AutoCare Melbourne

WANTIRNA SOUTH
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"Good service, also offer dropping off vehicle upon completion."

Monita, MAZDA 2

PMA Auto Works

RINGWOOD
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I would like to write a review about my recent experience with PMA Auto Works in...

I would like to write a review about my recent experience with PMA Auto Works in Ringwood. I dropped off my car for a service with them recently and from the moment I stepped into their office and dealt with Peter – it was a very positive experience. He was very helpful and courteous and explained the process to me very clearly. Throughout the day Peter kept me informed about the progress of my car and gave me a clear indication of what needed to be fixed. Their time management was excellent and my car was ready on time to be picked up. Their price and quality of service is fantastic.  I will definitely go back to them for my future car servicing and would highly recommend them to anyone.

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Milton, Mazda 323

Ringwood Automotive Services

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Vern, Honda Civic

Le Mans Automotive

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philip, PEUGEOT 308

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Matt, Mazda CX-9

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"Pick up and delivery was excellent - makes it much easier to get a service."

Marcus, BMW 5 Series

ABS Eltham

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"Great Service. Very helpful."

Christian, MAZDA 2

Call A Mechanic

airport_shuttle Mobile Mechanic

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Very meticulous and efficient in the work performed extremely knowledgeable and ...

Very meticulous and efficient in the work performed extremely knowledgeable and friendly, cares about my passion for cars and taught me little bits about engine care that I had no idea about would most certainly be a using his services again

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Jack, Holden Commodore

VIK Mobile Workshop Pty Ltd

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"Professional,Trustworthy and a clear path to fixing the car properly."

WIliam, BMW 5 Series

ACE Mechanics

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The mechanic we had was lovely. He was very friendly and efficient. Explained ev...

The mechanic we had was lovely. He was very friendly and efficient. Explained everything about the car so I understood and didn’t treat me differently for being a girl. Definitely getting our further services with you. Excellent service!

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Luke, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Dinner Plain? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Gippsland’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

Using AutoGuru to look for mechanics in Dinner Plain means you compare results based on the same scheduled service tasks. The only variables are cost for parts and labour and their proximity to you in Gippsland. We take the guesswork out of finding a mechanic, and with fixed upfront costs there are no nasty surprises.

AutoGuru sources services for a range of vehicle makes and models in Dinner Plain. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Dinner Plain.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Dinner Plain. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661