Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Creighton's TJM

TRARALGON CBD
star star star star star

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"Easy to book in. Prompt. Price was accurate - no surprises."

Indi, Toyota Camry

Innovate Performance

MORWELL
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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

No deposit & interest free

BOOK NOW, PAY LATER

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ABS Morwell

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First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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Shannon, Ssangyong Korando

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Great service and met time requirements , was able to leave with them overnight ...

Great service and met time requirements , was able to leave with them overnight , great service centre sets a high standard

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Ben, Holden Ute

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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

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Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

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Clint, Mitsubishi Triton

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Lee, Mitsubishi Pajero

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Dropped my X-trail off for an 80,000 klm service, and received my vehicle back not only on time, but to my surprise washed. I was extremely impressed with not only the service the vehicle received, but the way I was treated also. Previously had my vehicle serviced by Manufacturer and Kmart auto. Never Again. Will recommend Rapid Tune every opportunity I get. Great Job gang. The manufacturers could take a leaf out of your book. Cheers.

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Steven, Nissan X-Trail

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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

Rapid Tune Kilsyth

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The rapid tune team were so nice, helpful and happy to give more information on ...

The rapid tune team were so nice, helpful and happy to give more information on what my car service entailed. I will definitely be back! And not a rip off!!! Well done guys keep up the great service, see you next time!! :)

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Nicole, Suzuki Swift

Goodyear Autocare Croydon

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Goodyear team at Croydon were fantastic. At no stage did the fixed quote come in...

Goodyear team at Croydon were fantastic. At no stage did the fixed quote come into question and in the end I received more than I hoped for, at a great price. These guys will be my new service centre. Thanks so much. My car feels new!

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Ben, SUBARU TRIBECA

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Top service, was very attentive to detail, had the job done very efficiently and exactly the way I wanted, highly recommended!

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Herrick, Toyota Corolla

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All work carried out to a very high standard. Mechanic rang before attempting any extra work. Car was washed and cleaned before handing back. Will use these guys for all of my other vehicles.

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Andrew, Toyota Hiace

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"Great service and I felt confident that my car was in good hands"

anne, Ford Focus

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Laura, Honda City

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Russell, Mitsubishi Lancer

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Dan, Ford Falcon

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Michael, Holden Cruze

Cleijne Motors

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I had a good experience with them. They did not try to rip off. The guy was very...

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Salman, Toyota Camry

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Adam, Toyota YARIS

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"Chris was fabulous. Very thorough. Fairly priced. Will gladly return."

Rae, BMW 3 Series

Rapid Tune Ferntree Gully

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Job was done quickly and efficiently. Will be continuing to use this workshop for future services.

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Liam, Jeep Grand Cherokee

Premium AutoCare Melbourne

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I didn't see the workshop, so don't know if it was clean and organised. However, the car was returned as clean as when it was left. All fluids seemed to have been replaced or topped up appropriately. Although the invoice says that the the service was done according to the log book, I would prefer to see a checklist of service items with the items ticked off as completed. Good to get information about any problems and be given various priced options for rectifying them.

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Ian, HONDA ACCORD

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Praveen, Toyota Corolla

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"Very skilled... Excellent job. Thanks"

Bob, Toyota Yaris

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"Really lovely and helpful staff, always a pleasure"

Kelly, Mazda CX-3

Rapid Tune Mitcham

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"Good people , trouble free service , friendly customer service ."

Ranjith, Ford Falcon

Call A Mechanic

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Very meticulous and efficient in the work performed extremely knowledgeable and ...

Very meticulous and efficient in the work performed extremely knowledgeable and friendly, cares about my passion for cars and taught me little bits about engine care that I had no idea about would most certainly be a using his services again

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Jack, Holden Commodore

VIK Mobile Workshop Pty Ltd

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Vik was on time, very quick and professional. It was my 2nd service with him, ea...

Vik was on time, very quick and professional. It was my 2nd service with him, easy, clean and in one word great!

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Soheil, Honda Civic

ACE Mechanics

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The mechanic we had was lovely. He was very friendly and efficient. Explained ev...

The mechanic we had was lovely. He was very friendly and efficient. Explained everything about the car so I understood and didn’t treat me differently for being a girl. Definitely getting our further services with you. Excellent service!

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Luke, Holden Commodore

Auto Mate Automotive Australia

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Could not fault this service. It was excellent price and the mechanic was polite...

Could not fault this service. It was excellent price and the mechanic was polite, on time and honest. A+++++

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Leah, Hyundai ix35

Book trusted and local mechanics with AutoGuru.

It can be a daunting task to find the best mechanic quotes in your area of Gippsland. Who has the time these days? Thankfully, AutoGuru can help you, by sourcing the most reliable Cowa mechanics & car services in a few easy steps. All our mechanics offer fixed price quotes, so it couldn’t be easier.

When you search for a mechanic in Cowa, we find the best results locally and around Gippsland for your location and vehicle. That means less work for you, without missing the best deals. Results shown are for the same scheduled service tasks, just parts and labour costs that vary from mechanic to mechanic.

Whether you need a standard safety service or a major logbook service, we find mechanics in the Cowa area that can deliver the service you need. We source mechanics that can service all makes and models of vehicles, so you’ll never have to travel far for a quality service, at a fixed price.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661