Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Wodonga

WODONGA CBD
star star star star star

LATEST REVIEW

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star star star star star

Great service and met time requirements , was able to leave with them overnight ...

Great service and met time requirements , was able to leave with them overnight , great service centre sets a high standard

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Ben, Holden Ute

ABS Albury

LAVINGTON
star star star star star_border

LATEST REVIEW

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star star star star star

Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

No deposit & interest free

BOOK NOW, PAY LATER

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Ultra Tune Tuggeranong

GREENWAY
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It is great customer service at most competitive price that are miles ahead of t...

It is great customer service at most competitive price that are miles ahead of the local competitors. Highly recommended.

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Jian, Toyota Aurion

Ultra Tune Phillip

PHILLIP
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"Very professional and friendly service"

Datta, BMW X3

Creighton's TJM

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I was very impressed with the mechanic who called to say my car was ready for pi...

I was very impressed with the mechanic who called to say my car was ready for pick up. He explained many things about the service, differences between oils used, when spark plugs should be replaced, items that wear over time compared to ones that wear with usage etc. Sometimes when I have had my car serviced elsewhere, I have received very little feedback from the mechanic unless my husband is with me, which I find particularly annoying. Here I felt like it was a level playing field and I was a valued customer.

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Belinda, Mitsubishi Lancer

Goodyear Autocare Fyshwick

FYSHWICK
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"Good year guys were amazing"

Pushpesh, Audi Q7

ABS Molonglo

FYSHWICK
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"Very good service and quickly done. Thanks"

Majid, Toyota Camry

Ultra Tune Fyshwick

FYSHWICK
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"Great service"

Joel, Nissan Navara

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The issue I informed the mechanic about wasn’t repaired despite it costing for a...

The issue I informed the mechanic about wasn’t repaired despite it costing for an engine flush which didn’t resolve the issue

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Con, Holden Commodore

NRMA Car Servicing Majura Park

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Excellent Rang me to discuss all work With quotes of how much it would cost . ...

Excellent Rang me to discuss all work With quotes of how much it would cost . Great service for me and my car

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Ant, Audi Q5

The Car Doctor

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Work done as expected and the explained what could be needed done in the future....

Work done as expected and the explained what could be needed done in the future. Car was detailed on the outside which I found was great. I would go back Vince

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Vincent, Audi A4 quattro

Carco Exhaust & Automotive

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My vehicle was booked for a 60,000 logbook service, however I strongly suspect t...

My vehicle was booked for a 60,000 logbook service, however I strongly suspect that many, if any checks were NOT carried out. I base this opinion on the fact that the rubber wiper blade at rear was missing and was not commented on, neither was the fact that both front and rear brakes are getting low. I expected a written report indicating what needed attention, as I have always had from other workshops. Needless to say that I won't be using this workshop again.

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Lindsay, Hyundai Santa Fe

Ultra Tune Belconnen

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"Found problem with fuel system ordered part fixed within 2 hrs great service."

Garry, Mazda BT-50

NRMA Car Servicing Wagga Wagga

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Great service, from the service desk to the mechanics. Will definately use agai...

Great service, from the service desk to the mechanics. Will definately use again.

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Andrew, Jeep Grand Cherokee

SWIFT Service Centre

WAGGA WAGGA CBD
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Swift Service Centre are exactly that! They could add....polite, clean, thorough...

Swift Service Centre are exactly that! They could add....polite, clean, thorough, informative etc. Highly recommended and will be our family mechanic from now on.

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Robert, Suzuki Swift

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MITCHELL
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Marcus and the team were great to deal with. He ordered parts for a great price,...

Marcus and the team were great to deal with. He ordered parts for a great price, fitted them and even called to let me know that I'd be making a bad call installing some parts that I'd supplied as the existing ones were a better overall part. Price was extremely reasonable. I'll definitely be heading back to Gentech.

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Greg, Nissan Pathfinder

N & D Auto Services Pty Ltd

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Service was done as expected and they cleaned the car as well. Will recommend to...

Service was done as expected and they cleaned the car as well. Will recommend to anyone without any hesitation!

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Rasika, TOYOTA CAMRY

Innovate Performance

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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

ABS Morwell

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Paul Whyte Automotive

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Booking in was easy and efficient, the car is running very well, and it was note...

Booking in was easy and efficient, the car is running very well, and it was noted that I need to replace my tyres in a couple of months. Service at Paul Whyte Automotive was friendly. Would definitely go back.

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Jane, SUBARU LIBERTY

J Smith Motors

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ABS Shepparton

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Steph, Toyota Kluger

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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

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"fantastic!"

Clint, Mitsubishi Triton

Lilydale Service Centre

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"terrific attitude and well priced."

glenn, Jeep Grand Cherokee

Bridgestone Select Chirnside Park

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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

Rapid Tune Pakenham

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"always a pleasure dealing with the guys at rapid tune in pakenham"

mitch, Ford Ranger

Rapid Tune Kilsyth

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Service cost was very reasonable and pretty happy this also included a complimen...

Service cost was very reasonable and pretty happy this also included a complimentary clean. Will use Rapid Tune Kilsyth again.

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Melissa, Mitsubishi 380

Goodyear Autocare Croydon

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"Very friendly staff. Great service."

Penelope, HOLDEN BARINA

Mr Car Clinic

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"He isolated the problem in under an hour and solved it to."

Niels, Ford Falcon

Ultra Tune Bayswater

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Jeroen, Ford Ranger

Goodyear Autocare Boronia

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"Great service and I felt confident that my car was in good hands"

anne, Ford Focus

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Steve and the team at Bayswater Automotive service were very helpful and knowled...

Steve and the team at Bayswater Automotive service were very helpful and knowledgeable regarding my vehicle. And they Vacunmed and left the car free very clean after the service. I will definitely be taking my car back there for it's next service, and will look at getting my wife's car serviced there as well, Great job guys Thanks

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Graham, Subaru Liberty

Call A Mechanic

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Cam is a great young man. Even before he turned up, he called to let me know tha...

Cam is a great young man. Even before he turned up, he called to let me know that he was on his way. Although it was not a major service, he took his time to thoroughly check everything. It was a pleasure to watch him work clean and efficiently, with great confidence and knowledge. He also explained to me what he was doing. Cam is a great guy, with excellent manners. An all-round impressive young mechanic. I highly recommend his outstanding service!

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Marie-Louise, Jeep Compass

VIK Mobile Workshop Pty Ltd

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star star star star star

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"Great work, on time, fast service."

Nina, Ford Fiesta

Book trusted and local mechanics with AutoGuru.

You don’t need to call all the mechanics in Gippsland to find the best quote – we do it for you! We have an easy to use database of Cobberas mechanics & car services waiting to offer you the best deal. Just enter a couple of details, choose from the list of fixed quotes and book!

Have you ever booked in to a Gippsland mechanic, only to be slugged with hidden fees? So have we! That’s why we created AutoGuru – to ensure that doesn’t happen to you. Search through the UPFRONT, FIXED quotes given by mechanics in Cobberas, book in and drive away happy!

We source all types of services for all types of vehicles, from a standard safety check on a Hyundai, to a milestone logbook service on a Jaguar. Our trusted mechanics in the Cobberas area have you covered whatever your vehicle needs.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Stop stressing about the overdue car service. Search trusted Cobberas mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661