Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Creighton's TJM

TRARALGON CBD
star star star star star

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star star star star star

I was very impressed with the mechanic who called to say my car was ready for pi...

I was very impressed with the mechanic who called to say my car was ready for pick up. He explained many things about the service, differences between oils used, when spark plugs should be replaced, items that wear over time compared to ones that wear with usage etc. Sometimes when I have had my car serviced elsewhere, I have received very little feedback from the mechanic unless my husband is with me, which I find particularly annoying. Here I felt like it was a level playing field and I was a valued customer.

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Belinda, Mitsubishi Lancer

Innovate Performance

MORWELL
star star star star star

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star star star star star

Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

ABS Morwell

MORWELL
star star star star_border star_border

No deposit & interest free

BOOK NOW, PAY LATER

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J Smith Motors

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First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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Shannon, Ssangyong Korando

Rapid Tune Pakenham

PAKENHAM
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"Great customer service, cars runs great."

Carlos, Toyota Yaris

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Hassle free service, from booking through to completion... and they even fixed m...

Hassle free service, from booking through to completion... and they even fixed my oil leak!!

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Adam, Toyota YARIS

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"Job done as specified also, shown what needs looking at."

Glen, Mazda Tribute

Rapid Tune Lilydale

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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

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"fantastic!"

Clint, Mitsubishi Triton

Lilydale Service Centre

LILYDALE
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Dropped the car off. They drove us to Lillydale shopping complex in our car so w...

Dropped the car off. They drove us to Lillydale shopping complex in our car so we could unload my wife's electric wheel chair. We shopped whilst car was being serviced. Rang us to let me know the car was ready and they came and picked me up so I could take mechanic back and pay for service. All too easy and convenient I'm very happy.

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Chris, Volkswagen Caddy/Caddy Maxi

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NARRE WARREN
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Very polite customer service when you walked in the door, greeted with a smile. ...

Very polite customer service when you walked in the door, greeted with a smile. Good workmanship and appreciated the complimentary car wash.

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Jodi, Holden Commodore

Rapid Tune Kilsyth

KILSYTH SOUTH
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Service cost was very reasonable and pretty happy this also included a complimen...

Service cost was very reasonable and pretty happy this also included a complimentary clean. Will use Rapid Tune Kilsyth again.

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Melissa, Mitsubishi 380

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

Rapid Tune Cranbourne

CRANBOURNE
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"Perfect customer service!! Wish I discovered this place earlier."

Tim, Toyota 86

Bridgestone Select Cranbourne

CRANBOURNE
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"Didnt see much difference..."

Ethan, Toyota Corolla

Goodyear Autocare Boronia

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The guys picked up a problem and my car is in warranty very happy to say it save...

The guys picked up a problem and my car is in warranty very happy to say it saves me a big hastle

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Anne, Ford Focus

Protune Automotive Services

FERNTREE GULLY
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"Excellent service. Knowledgeable and communicative."

Russell, Mitsubishi Lancer

The Tyre Factory Ferntree Gully

FERNTREE GULLY
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Loved my experience with The Tyre Factory. Great guys, excellent and punctual se...

Loved my experience with The Tyre Factory. Great guys, excellent and punctual service plus a free loan car without any hassles. Everything was completed as expected with no surprises. Value was outstanding. Will be going back for my next service without a doubt.

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Michael, Holden Cruze

ABS Ferntree Gully

FERNTREE GULLY
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Friendly service at ABS Ferntree Gully , Price quoted is what I paid , no added ...

Friendly service at ABS Ferntree Gully , Price quoted is what I paid , no added surprises. Trustworthy service Happy to recommend

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Bronwyn, Holden Cruze

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HALLAM
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Excellent service, but a longer wait time than expected. Had to bring the car b...

Excellent service, but a longer wait time than expected. Had to bring the car back later for more work, and this time they arranged for me to be taken home and picked up again the next day. All work done was clearly explained. Highly recommended.

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Carolyn, Hyundai Lantra/Elantra

A 'n' E Automotive Hallam

HALLAM
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"friendly and professional. will go there again with other cars"

jason, Mazda 2

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Excellent work done and very friendly staff. Will always go to Hallam Auto works...

Excellent work done and very friendly staff. Will always go to Hallam Auto works from now on.

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Nalin, Holden Commodore

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BAYSWATER NORTH
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They communicated well, the service was done in the same day (and I assume was d...

They communicated well, the service was done in the same day (and I assume was done to manufacturers specs), the loan car was kind of cool and the free car wash (in and out) was reasonable.

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Jeroen, Ford Ranger

Hallam Road Automotive

HALLAM
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I was provided with a loan car which was helpful They also gave my car a clea...

I was provided with a loan car which was helpful They also gave my car a clean which was much appreciated

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Ian, MITSUBISHI TRITON

Goodyear Autocare Croydon

CROYDON
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"Very friendly staff. Great service."

Penelope, HOLDEN BARINA

Bayswater Automotive Service

BAYSWATER
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Steve and the team at Bayswater Automotive service were very helpful and knowled...

Steve and the team at Bayswater Automotive service were very helpful and knowledgeable regarding my vehicle. And they Vacunmed and left the car free very clean after the service. I will definitely be taking my car back there for it's next service, and will look at getting my wife's car serviced there as well, Great job guys Thanks

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Graham, Subaru Liberty

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HAMPTON PARK
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The staff were ready for me when I arrived. They informed me the job would take ...

The staff were ready for me when I arrived. They informed me the job would take about an hour, which it did. Apart from a bit of a mix-up with the invoice initially being filled out in the wrong name and the smell of smoke in my car on pick-up, all went smoothly.

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Christine, TOYOTA YARIS

Mr Car Clinic

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"He isolated the problem in under an hour and solved it to."

Niels, Ford Falcon

Rapid Tune Ferntree Gully

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"Great staff, professional workmanship and I am very happy."

Zachary, Ford Laser

German Tech Auto

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"Very good service & friendly staff , they got themselves a new client ."

Sam, Toyota Corolla

Tyre Spot

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Very good service and did extra service without charge. I also had a discount on...

Very good service and did extra service without charge. I also had a discount on my brake pads which was great. Clean the engine and tyres which was another bonus. They had just open for 2 months and are trying to gain customers. Keep up the good work and I'll be back for sure and will definitely recommend my friends to go there.

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Chuong, Holden Barina

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We were very happy with the service, the staff were terrific, and the availabili...

We were very happy with the service, the staff were terrific, and the availability of a loan car a bonus. By using Fixed Price Car Service we were also able to make a substantial saving on the price compared with Dealer costs. Our car was also in the previous week for an air conditioning service and the mechanic (Nathan I think was his name) explained to me clearly what was the problem so that we could take steps forward to remedy the problem. (Could still be a warranty issue).

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Spencer, HYUNDAI i30

Call A Mechanic

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Cam is a great young man. Even before he turned up, he called to let me know tha...

Cam is a great young man. Even before he turned up, he called to let me know that he was on his way. Although it was not a major service, he took his time to thoroughly check everything. It was a pleasure to watch him work clean and efficiently, with great confidence and knowledge. He also explained to me what he was doing. Cam is a great guy, with excellent manners. An all-round impressive young mechanic. I highly recommend his outstanding service!

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Marie-Louise, Jeep Compass

ACE Mechanics

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The mechanic we had was lovely. He was very friendly and efficient. Explained ev...

The mechanic we had was lovely. He was very friendly and efficient. Explained everything about the car so I understood and didn’t treat me differently for being a girl. Definitely getting our further services with you. Excellent service!

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Luke, Holden Commodore

Auto Mate Automotive Australia

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Dilan was on time, very curteus, knows his job The servicing was very satisfying...

Dilan was on time, very curteus, knows his job The servicing was very satisfying. recommended

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Charles, Kia Cerato

VIK Mobile Workshop Pty Ltd

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I have already written and submitted a review. I would recommend VIK Mobile Wor...

I have already written and submitted a review. I would recommend VIK Mobile Workshop P/L to anyone, and will. Vik was efficient, friendly and on time - he rang me and told me what time he'd be there, and he was! Very nice man. Great company which I will continue to use. Though I hope, not too often!!!

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Carol, Toyota Camry

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Bengworden? We combine mechanics from your area of Gippsland so you can find the closest and most suitable mechanic for your next vehicle service. Compare local workshops and national brands, then book your service with the click of a button, or call us on 1300 655 661.

Using AutoGuru takes the guesswork out of finding a quality mechanic in the Bengworden area. When you enter your vehicle details and the service you need, we only compare mechanics that match this criteria. What’s more, prices are fixed upfront, so when you book you know exactly what you’re getting and for what price.

Regardless of whether you require a milestone logbook service, a 10,000 km safety service or something else, you’ll find the best Bengworden mechanic for the best price here at AutoGuru. All our quotes are fixed and you can book online. All makes and models welcome!

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Stop stressing about the overdue car service. Search trusted Bengworden mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661