Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Creighton's TJM

TRARALGON CBD
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"Excellent customer service and the time frame of service was very sufficient. "

Kate, Toyota Kluger

Innovate Performance

MORWELL
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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

ABS Morwell

MORWELL
star star star star_border star_border

No deposit & interest free

BOOK NOW, PAY LATER

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J Smith Motors

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First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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Shannon, Ssangyong Korando

ABS Wodonga

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The staff were very friendly and professional. They did a great job in a small ...

The staff were very friendly and professional. They did a great job in a small time frame. Definitely would recommend them to everyone

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David, Kia Rio

Ultra Tune Tuggeranong

GREENWAY
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I found Glenn to be very pleasant, informative and my car is running like clock ...

I found Glenn to be very pleasant, informative and my car is running like clock work. Would recommend them and I will be using them from now on. Very pleasant experience.

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Glenda, Honda Jazz

ABS Albury

LAVINGTON
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Very friendly staff, log book service completed without any issues. Would recomm...

Very friendly staff, log book service completed without any issues. Would recommend and use again.

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Liz, Jeep Grand Cherokee

Ultra Tune Phillip

PHILLIP
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Efficient service. Easy to deal with. Did what they said they would do. Called b...

Efficient service. Easy to deal with. Did what they said they would do. Called before undertaking additional work. Would use them again.

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George, Honda Jazz

Goodyear Autocare Fyshwick

FYSHWICK
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Easy booking. I tried to book in last minute. Cuz I need the car for a road tri...

Easy booking. I tried to book in last minute. Cuz I need the car for a road trip. No service center was willing to take my vehicle. Auto-guru managed to sequeeze me in. Good customer service auto guru!

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Adam, Toyota Camry

ABS Molonglo

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Guys at ABS Molonglo were very friendly and comprehensively talked me through my...

Guys at ABS Molonglo were very friendly and comprehensively talked me through my bill. Would highly recommend them to all my friends.

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Nadine, Great Wall Motors V Series

5A Mechanical Repair

FYSHWICK
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Mario and his team were honest, professional and provided very efficient service...

Mario and his team were honest, professional and provided very efficient service. I would highly recommend them to anyone and will definitely be back.

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Jasmin, Hyundai Elantra

Ultra Tune Fyshwick

FYSHWICK
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"Great service"

Joel, Nissan Navara

NRMA Car Servicing Majura Park

CANBERRA INTERNATIONAL AIRPORT
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The service was fine, the only issue was that when I called up to book I asked a...

The service was fine, the only issue was that when I called up to book I asked about the drop-off service and was told that it only went to a limited number of spots, and not to Barton where I work (the drop-off service was my key reason for choosing NRMA). This was inconvenient as I had to take the shuttle back to near my house and ride my bike to work; luckily a colleague offered to drive me back to Majura Park. The frustrating thing was meeting a colleague at Majura Park NRMA who told me that she had caught the drop-off shuttle from Barton to Majura Park that afternoon. Poor staff communication had some unsatisfactory outcomes for me, as it turns out the shuttle does go to Barton, but the staff member I spoke to obviously was not aware of this fact.

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Maxine, Honda Civic

The Car Doctor

BELCONNEN
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Greg Murray at the Car Doctor was very pleasant to deal with and most helpful an...

Greg Murray at the Car Doctor was very pleasant to deal with and most helpful and honest.

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Cath, BMW X5

Carco Exhaust & Automotive

BELCONNEN
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"Courteous, prompt and efficient. No problems and would use them again."

Chris, Toyota Landcruiser

Ultra Tune Belconnen

BELCONNEN
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"Found problem with fuel system ordered part fixed within 2 hrs great service."

Garry, Mazda BT-50

* Minimum service amounts apply

Automotive Computer Diagnostic Centre (ACDC) P/L

MITCHELL
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Great bunch of people. Don and Peter are great and explain what's been done to y...

Great bunch of people. Don and Peter are great and explain what's been done to your car, and all within a great timeframe.

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Van, MITSUBISHI ASX

GenTech Automotive & Performance Centre

MITCHELL
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Quick and cheap - no hassle and flexible with pick up time. Did a great job repl...

Quick and cheap - no hassle and flexible with pick up time. Did a great job replacing my windscreen, throwing in free wiper blades. Would recommend.

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Caitlin, Toyota Yaris

N & D Auto Services Pty Ltd

MITCHELL
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We were really pleased with N&D Auto Services. Everything was explained us withi...

We were really pleased with N&D Auto Services. Everything was explained us within minutes of the booking. Staff were friendly, efficient and advised us of all the work to be done. We'll be back and will bring our friends. Competitively priced, we'd highly recommend them for your next service.

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Tim, TOYOTA AVENSIS VERSO

Paul Whyte Automotive

GUNGAHLIN
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We were very happy with the service provided by Paul Whyte. Especially that we g...

We were very happy with the service provided by Paul Whyte. Especially that we got a courtesy call to let us know of further problems that needed to be fixed. With the go ahead given, it was completed within the same day, even though I said they didn't need to rush. However we weren't able to pick up he car until another day, and they were very accommodating with this. I would use them again and wouldn't hesitate to recommend them to others needing a mechanic. Thanks again guy!

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Naomi, Hyundai Getz

Rapid Tune Pakenham

PAKENHAM
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"Excellent"

Rod, Mazda CX-5

Rapid Tune Lilydale

LILYDALE
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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

Yarra Valley Autocare

LILYDALE
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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Can Do 4x4

LILYDALE
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"fantastic!"

Clint, Mitsubishi Triton

Lilydale Service Centre

LILYDALE
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"terrific attitude and well priced."

glenn, Jeep Grand Cherokee

Berwick Auto Electrics & Mechanical

BERWICK
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Hassle free service, from booking through to completion... and they even fixed m...

Hassle free service, from booking through to completion... and they even fixed my oil leak!!

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Adam, Toyota YARIS

Berwick Automotive Specialists

BERWICK
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"Chris was fabulous. Very thorough. Fairly priced. Will gladly return."

Rae, BMW 3 Series

Rapid Tune Kilsyth

KILSYTH SOUTH
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Shane who we met at Rapid Tune has exceptional customer service skills and follo...

Shane who we met at Rapid Tune has exceptional customer service skills and followed up until we picked up the car. Thanks

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Leisley, MITSUBISHI OUTLANDER

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

Bridgestone Select Fountain Gate

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Very polite customer service when you walked in the door, greeted with a smile. ...

Very polite customer service when you walked in the door, greeted with a smile. Good workmanship and appreciated the complimentary car wash.

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Jodi, Holden Commodore

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They rang to advise of unexpected repairs. They honoured the AutoGuru price for...

They rang to advise of unexpected repairs. They honoured the AutoGuru price for windscreen wipers even though the quoted price was approx a third of the cost. Genuine & honest guys. Car running much better.

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Brendan, Ford Fiesta

Goodyear Autocare Croydon

CROYDON
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Goodyear team at Croydon were fantastic. At no stage did the fixed quote come in...

Goodyear team at Croydon were fantastic. At no stage did the fixed quote come into question and in the end I received more than I hoped for, at a great price. These guys will be my new service centre. Thanks so much. My car feels new!

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Ben, SUBARU TRIBECA

Goodyear Autocare Boronia

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The guys picked up a problem and my car is in warranty very happy to say it save...

The guys picked up a problem and my car is in warranty very happy to say it saves me a big hastle

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Anne, Ford Focus

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"Great service! Really friendly staff! Car wash included which was unexpected."

Irwin, Mazda 3

Protune Automotive Services

FERNTREE GULLY
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"Excellent service. Knowledgeable and communicative."

Russell, Mitsubishi Lancer

ABS Ferntree Gully

FERNTREE GULLY
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Friendly service at ABS Ferntree Gully , Price quoted is what I paid , no added ...

Friendly service at ABS Ferntree Gully , Price quoted is what I paid , no added surprises. Trustworthy service Happy to recommend

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Bronwyn, Holden Cruze

The Tyre Factory Ferntree Gully

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Loved my experience with The Tyre Factory. Great guys, excellent and punctual se...

Loved my experience with The Tyre Factory. Great guys, excellent and punctual service plus a free loan car without any hassles. Everything was completed as expected with no surprises. Value was outstanding. Will be going back for my next service without a doubt.

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Michael, Holden Cruze

Mr Car Clinic

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Very friendly and thorough service at a great price. Will be back and definitely...

Very friendly and thorough service at a great price. Will be back and definitely recommend to others!

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Naomi, Holden Epica

Call A Mechanic

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Very meticulous and efficient in the work performed extremely knowledgeable and ...

Very meticulous and efficient in the work performed extremely knowledgeable and friendly, cares about my passion for cars and taught me little bits about engine care that I had no idea about would most certainly be a using his services again

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Jack, Holden Commodore

ACE Mechanics

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"The mechanic was friendly and did a good job. Happy with the service."

Kim, Mitsubishi Triton

Auto Mate Automotive Australia

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What a great mechanic! Dilan was thorough, honest, and great to deal with! Will ...

What a great mechanic! Dilan was thorough, honest, and great to deal with! Will definitely use again and recommend to others.

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Michael, Mitsubishi Lancer

VIK Mobile Workshop Pty Ltd

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Vik was on time, very quick and professional. It was my 2nd service with him, ea...

Vik was on time, very quick and professional. It was my 2nd service with him, easy, clean and in one word great!

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Soheil, Honda Civic

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Bemm River? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Gippsland’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

By using AutoGuru, you’ll be able to view fixed price quotes from mechanics in Bemm River and other nearby Gippsland suburbs. Instant online quotes mean you can compare costs for labour and parts and book online straight away!

We get hundreds of searches a day for mechanics in Gippsland. We only list trusted mechanic workshops that match your vehicle, service requirements and Bemm River location. So you’re guaranteed to find the car service options you’re looking for.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Bemm River. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661