Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Top Audi mechanics in Gippsland

J Smith Motors

MORWELL
star star star star star

LATEST REVIEW

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star star star star star

First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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Shannon, Ssangyong Korando

ABS Morwell

MORWELL
star star star star_border star_border

* Minimum service amounts apply

Tyreright Hastings

HASTINGS
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

Gregs Auto Care & Batteries

LANGWARRIN SOUTH
star star star star star

LATEST REVIEW

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star star star star star

Was a little concerned with the time spent to complete service, but when I arriv...

Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

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Gary, Jeep Grand Cherokee

Recently requested Audi quotes for Gippsland mechanics

Average quote price in Gippsland

$287.65

MOE

Audi A4

TASKS QUOTED

Logbook Service - 105000 kms / 84 months

$238.82

BAIRNSDALE

Audi A5 Sportback

TASKS QUOTED

Basic Service

$277.25

Other Audi mechanics in Gippsland

Repco Authorised Service Hallam Auto Works

HALLAM
star star star star star_half

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Excellent work done and very friendly staff. Will always go to Hallam Auto works...

Excellent work done and very friendly staff. Will always go to Hallam Auto works from now on.

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Nalin, Holden Commodore

German Tech Auto

HALLAM
star star star star star

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star star star star star

"Great service"

Aykut, Kia Optima

Rapid Tune Pakenham

PAKENHAM
star star star star star_half

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star star star star star

Tried Rapid Tune for first time and found premises clean, neat and tidy. Staff a...

Tried Rapid Tune for first time and found premises clean, neat and tidy. Staff and service excellent and received follow up phone call. Over all very happy and will be back Ron

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Ron, Mazda BT-50

Rapid Tune Kilsyth

KILSYTH SOUTH
star star star star star

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star star star star star

Very friendly and efficient service, will take my wife's car to be serviced to R...

Very friendly and efficient service, will take my wife's car to be serviced to Rapid Tune Kildyth as well. Thank you again

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Ugo, Mitsubishi Pajero

Rapid Tune Carrum Downs

CARRUM DOWNS
star star star star star_half

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star star star star star

"Very friendly people whom serviced my car at a great rate and did a great job."

Mark, Holden Captiva

Rapid Tune Keysborough

KEYSBOROUGH
star star star star star_half

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star star star star star

Very happy with the service and to have found a workshop close by to my work. Wi...

Very happy with the service and to have found a workshop close by to my work. Will definitely be bringing back my car for future services.

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Dan, Ford Mondeo

AutoPlus Mechanical Services Dandenong

DANDENONG
star star star star star_half

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star star star star star

Timely service at an acceptable standard. Would have preferred a full descriptio...

Timely service at an acceptable standard. Would have preferred a full description of all items included.

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Martin, TOYOTA LANDCRUISER

Rapid Tune Cranbourne

CRANBOURNE
star star star star star_half

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star star star star star

Scott was very courteous and helpful in undertaking the 100k service on my vehic...

Scott was very courteous and helpful in undertaking the 100k service on my vehicle. He explained what else needed to be done to have my car running properly. I thought his prices were very reasonable and am very satisfied with the experience I just had. I recommend Rapid Tune Cranbourne to someone else thinking about having care repairs or servicing with him. From Ian.

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Ian, Suzuki Ignis

Rapid Tune Mornington

MORNINGTON
star star star star star_half

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star star star star star_border

"Service done within a few hours. Everything explained. Will go back again."

Denise, Nissan Tiida

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

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star star star star star

I found the staff and workmanship to be professional and helpful, and I will hap...

I found the staff and workmanship to be professional and helpful, and I will happily use them again.

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Chris, Nissan Maxima

Midas Frankston

FRANKSTON
star star star star star_half

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star star star star star

"Excellent value for money. Basic service on 4 x 4... $150.00 !!!"

Martin, Mitsubishi Triton

Rapid Tune Hallam

HALLAM
star star star star star_half

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star star star star star

"Best choice I ever made"

Benjamin, Holden Commodore

Midas Dandenong

DANDENONG
star star star star star_half

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star star star star star

"All I can say is that they where fantastic and very friendly 👍👍👍"

sam, Nissan Dualis/Dualis+2

Midas Auto Service Centre Ballarat

DELACOMBE
star star star star star_half

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star star star star star

"Excellent service! Friendly staff, I'd suggest others to go this workshop."

Vince, Holden Astra

LRH Automotive Services Ltd

FRANKSTON
star star star star star_half

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star star star star star

Our car was booked, serviced and paid for in exactly the way it is described on ...

Our car was booked, serviced and paid for in exactly the way it is described on Fixed Price Car Service's website. We got the time and date we wanted, polite and efficient service and no hidden extras. We could not ask for more and will definitely use the service again.

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Pat, FORD TERRITORY

Midas Service Centre Fountain Gate

NARRE WARREN
star star star star star_half

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Service was done within an hour, Midas put an entry into log book as well due to...

Service was done within an hour, Midas put an entry into log book as well due to minor service. Car was thoroughly checked and inspected. Overall not a bad experience and cheaper too. After booking online I received a call from Fixed Price Car Service within 15 mins to confirm booking with me. Received an email today from them to rate experience to claim 12 months rode side assistance.

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Raj, HONDA ACCORD

ABS Mornington

MORNINGTON
star star star star star

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star star star star star

Very good but they had the car longer than I expected. The pickup service was go...

Very good but they had the car longer than I expected. The pickup service was good.

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Edward, Hyundai Elantra

Bridgestone Select Fountain Gate

NARRE WARREN
star star star star star_border

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star star star star star

"The staff were very helpful and very efficient. Will go back again"

Glenda, Mitsubishi Grandis

The Tyre Place Mornington

MORNINGTON
star star star star star

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star star star star star

Very well run efficient centre with friendly staff and very pleasant to deal wit...

Very well run efficient centre with friendly staff and very pleasant to deal with. Very happy with the service.

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Michael, Toyota COROLLA

Goodyear Autocare Chelsea

CHELSEA
star star star star star

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star star star star star

Chelsea Goodyear service & mechanics were easy to talk to re my car service.. Wa...

Chelsea Goodyear service & mechanics were easy to talk to re my car service.. Was called before doing anything other than the log book service. Will recommend them .

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Diana, Honda Jazz

Rapid Tune Langwarrin

LANGWARRIN
star star star star star

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star star star star star

"Great friendly service, free car to use while service was being done ."

Bree, Hyundai Accent

Natrad Ballarat

WENDOUREE
star star star star star_half

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star star star star star

Jack was very helpful in showing the poor work done on the vehicle by a previous...

Jack was very helpful in showing the poor work done on the vehicle by a previous repairer.

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Paul, Mazda CX-9

Berwick Auto Electrics & Mechanical

BERWICK
star star star star star

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Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealersh...

Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealership. Very pleased and the 2 for 1 movie deal is icing on the cake. Definitely recommend the service.

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Kunal, MITSUBISHI OUTLANDER

A 'n' E Automotive Hallam

HALLAM
star star star star star

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star star star star star

Reasonable pricing with the amount of service checks and work conducted on my ca...

Reasonable pricing with the amount of service checks and work conducted on my car. I would recommend it.

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Manpreet, HYUNDAI i45

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
star star star star star_half

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Service carried out as per manufacturers handbook, I'm happy with the service re...

Service carried out as per manufacturers handbook, I'm happy with the service received.

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Edward, HOLDEN COMMODORE

Lilydale Service Centre

LILYDALE
star star star star star_half

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star star star star star

Dropped the car off. They drove us to Lillydale shopping complex in our car so w...

Dropped the car off. They drove us to Lillydale shopping complex in our car so we could unload my wife's electric wheel chair. We shopped whilst car was being serviced. Rang us to let me know the car was ready and they came and picked me up so I could take mechanic back and pay for service. All too easy and convenient I'm very happy.

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Chris, Volkswagen Caddy/Caddy Maxi

Sureshift Automatics

FRANKSTON
star star star star star_half

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"Good work, completed early and very helpful and explained the work well"

Heather, Hyundai i20

Grand Tyre & Service Center

DANDENONG
star star star star_half star_border

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The team did the job in a good time, and were very helpful with a further issue ...

The team did the job in a good time, and were very helpful with a further issue I had. Good customer service. Cheers guys

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Roy, Mitsubishi Pajero

Speedway Automotives / Mr Muffler

DANDENONG
star star star star_border star_border

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star star star star star_border

At first there was a little misunderstanding in the morning from all sides of th...

At first there was a little misunderstanding in the morning from all sides of the booking including AG , the workshop and myself. But all was quickly resolved in a friendly manner. I was dropped off at home after dropping the vehicle and great communication with manager and later on that day the mechanic. Honest and helpful, going back there soon to complete repairs for rwc. Hopefully all goes great at the next visit. Only con I have is the lack of parking but that's not the importance of a great automotive/car workshop, its the mechanic, managers and staff.

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Lilien, Mitsubishi Magna

A 'n' E Automotive

DANDENONG SOUTH
star star star star star

LATEST REVIEW

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star star star star star

Very professional, I was kept informed of all decisions, and all staff were frie...

Very professional, I was kept informed of all decisions, and all staff were friendly.

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Mark, AUDI A4

Any Terrain Automotive

SEAFORD
star star star star star

LATEST REVIEW

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star star star star star

Very polite and friendly service. I will be happy to take my car there in future...

Very polite and friendly service. I will be happy to take my car there in future.

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Pam, TOYOTA COROLLA

Seaside Auto Care

MORNINGTON
star star star star star

LATEST REVIEW

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star star star star star

My car was serviced promptly, important issues were brought to my attention and ...

My car was serviced promptly, important issues were brought to my attention and looked after, I had a courtesy car to get me home and the price was reasonable. Communication was excellent and this is old-fashioned, good customer care.

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Ken, NISSAN DUALIS

Berwick Automotive Specialists

BERWICK
star star star star star

LATEST REVIEW

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star star star star star

"Chris was fabulous. Very thorough. Fairly priced. Will gladly return."

Rae, BMW 3 Series

Hallam Road Automotive

HALLAM
star star star star star

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star star star star star

Excellent service and their communication on issues that they found while conduc...

Excellent service and their communication on issues that they found while conducting the service was first class. Only minor negative was that there was no attempt to give the car a wash (which other customers prior to me received), but this won't stop me from using them in the future.

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Andrew, FORD FALCON

ABS Ferntree Gully

FERNTREE GULLY
star star star star star

LATEST REVIEW

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star star star star star

"Very good"

Dan, Ford Falcon

HPF Auto Service Centre

DANDENONG SOUTH
star star star star star

LATEST REVIEW

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star star star star star

Great customer service, called me and explained what they were doing. Would reco...

Great customer service, called me and explained what they were doing. Would recommend.

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Benjamin, Dodge Journey

A1 Tyres & More

CHELSEA HEIGHTS
star star star star star

LATEST REVIEW

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star star star star star

"The guys at A1 Tyres are fantastic!."

Madelaine, Suzuki Swift

About Auto Mechanics

HAMPTON PARK
star star star star star_half

LATEST REVIEW

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star star star star star

The staff were ready for me when I arrived. They informed me the job would take ...

The staff were ready for me when I arrived. They informed me the job would take about an hour, which it did. Apart from a bit of a mix-up with the invoice initially being filled out in the wrong name and the smell of smoke in my car on pick-up, all went smoothly.

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Christine, TOYOTA YARIS

Tyre Spot

LYNBROOK
star star star star star_half

LATEST REVIEW

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star star star star star

Very good service and did extra service without charge. I also had a discount on...

Very good service and did extra service without charge. I also had a discount on my brake pads which was great. Clean the engine and tyres which was another bonus. They had just open for 2 months and are trying to gain customers. Keep up the good work and I'll be back for sure and will definitely recommend my friends to go there.

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Chuong, Holden Barina

Rapid Tune Lilydale

LILYDALE
star star star star star_border

LATEST REVIEW

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star star star star star

Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

Read more

Steph, Toyota Kluger

Goodyear Autocare Boronia

BORONIA
star star star star star

LATEST REVIEW

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star star star star star

"Great service and I felt confident that my car was in good hands"

anne, Ford Focus

Protune Automotive Services

FERNTREE GULLY
star star star star star

LATEST REVIEW

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star star star star star

"Excellent service. Knowledgeable and communicative."

Russell, Mitsubishi Lancer

Can Do 4x4

LILYDALE
star star star star star

LATEST REVIEW

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star star star star star

"fantastic!"

Clint, Mitsubishi Triton

Autodrome

DANDENONG SOUTH
star star star star star_half

LATEST REVIEW

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star star star star star_border

Services was good but i did ask for my wipers to be replaced... on the web it wa...

Services was good but i did ask for my wipers to be replaced... on the web it was $11 but I was charged $20? ...Otherwise it was good I will do it again ...Thanks

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Mark, Honda CR-V

Beagle Boys Automotive

ROSEBUD WEST
star star star star star

LATEST REVIEW

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star star star star star

Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

Yarra Valley Autocare

LILYDALE
star star star star star

LATEST REVIEW

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star star star star star

Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Tyres & Auto Carrum Downs

CARRUM DOWNS
star star star star star

LATEST REVIEW

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star star star star star

Left my car service late before going on holidays. The guys promptly service my ...

Left my car service late before going on holidays. The guys promptly service my car in the morning and ready for pickup early afternoon. Very helpful friendly staff. Thank you.

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Linda, Mitsubishi ASX

The Tyre Factory Ferntree Gully

FERNTREE GULLY
star star star star star

LATEST REVIEW

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star star star star star

Loved my experience with The Tyre Factory. Great guys, excellent and punctual se...

Loved my experience with The Tyre Factory. Great guys, excellent and punctual service plus a free loan car without any hassles. Everything was completed as expected with no surprises. Value was outstanding. Will be going back for my next service without a doubt.

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Michael, Holden Cruze

AllCars Cranbourne West

CRANBOURNE WEST
star star star star star

LATEST REVIEW

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star star star star star

"Good work. Friendly."

Neil, Holden Commodore

Bridgestone Select Cranbourne

CRANBOURNE
star star star star_border star_border

LATEST REVIEW

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star star star star_border star_border

"Didnt see much difference..."

Ethan, Toyota Corolla

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Questions? Speak with a Service Advisor
1300 655 661