Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Aberfeldy open Saturday

Creighton's TJM

TRARALGON CBD
star star star star star

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star star star star star_border

Found Creighton's TJM on the Fixed Price Service website when looking to service...

Found Creighton's TJM on the Fixed Price Service website when looking to service my Jeep. Confirmed that they had all the tools to conduct a log book service that would not adversely affect my new car warranty. Service took place without issue and vehicle was ready when promised. Cost was 35% lower than Jeep were prepared to perform the same service for. Will definitely use again.

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Scott, JEEP GRAND CHEROKEE

Call A Mechanic

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star star star star star

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Cam is a great young man. Even before he turned up, he called to let me know tha...

Cam is a great young man. Even before he turned up, he called to let me know that he was on his way. Although it was not a major service, he took his time to thoroughly check everything. It was a pleasure to watch him work clean and efficiently, with great confidence and knowledge. He also explained to me what he was doing. Cam is a great guy, with excellent manners. An all-round impressive young mechanic. I highly recommend his outstanding service!

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Marie-Louise, Jeep Compass

Rapid Tune Pakenham

PAKENHAM
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I was very happy with the car service and price. I got a detailed report, signed...

I was very happy with the car service and price. I got a detailed report, signed logbook, and exceptional customer service, along with my car washed.

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Kim, Holden Cruze

No deposit & interest free

BOOK NOW, PAY LATER

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Rapid Tune Lilydale

LILYDALE
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Workshop & front office very clean & tidy. Friendly helpful service face to face...

Workshop & front office very clean & tidy. Friendly helpful service face to face. Great price & lovely to have my car washed too. Highly recommend.

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Steph, Toyota Kluger

Bridgestone Select Chirnside Park

CHIRNSIDE PARK
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Rapid Tune Kilsyth

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"Very good, even found a nail in a tyre. Would recommend to others"

Helena, Nissan Pulsar

Goodyear Autocare Croydon

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Fixed price, free loan car for the day, my car came back to me in the same condi...

Fixed price, free loan car for the day, my car came back to me in the same condition I left it and was noticeably better to drive. I will continue to service my car with Goodyear as it was easy and stress free.

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Rebecca, MAZDA 2

ACE Mechanics

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"The mechanic was friendly and did a good job. Happy with the service."

Kim, Mitsubishi Triton

Ultra Tune Bayswater

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"Very good service got job done no complaints. Highly recommend."

Param, Ford Territory

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Top service, was very attentive to detail, had the job done very efficiently and...

Top service, was very attentive to detail, had the job done very efficiently and exactly the way I wanted, highly recommended!

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Herrick, Toyota Corolla

Goodyear Autocare Boronia

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"Great service and I felt confident that my car was in good hands"

anne, Ford Focus

VIK Mobile Workshop Pty Ltd

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Vik was fantastic, explained to me exactly what the issue was with my car in a w...

Vik was fantastic, explained to me exactly what the issue was with my car in a way I could fully understand. He is very friendly and efficient and I wouldn’t hesitate to book him again. 10/10

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Kara, Ford Falcon

ABS Ferntree Gully

FERNTREE GULLY
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"Very good"

Dan, Ford Falcon

The Tyre Factory Ferntree Gully

FERNTREE GULLY
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Loved my experience with The Tyre Factory. Great guys, excellent and punctual se...

Loved my experience with The Tyre Factory. Great guys, excellent and punctual service plus a free loan car without any hassles. Everything was completed as expected with no surprises. Value was outstanding. Will be going back for my next service without a doubt.

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Michael, Holden Cruze

Rapid Tune Ferntree Gully

FERNTREE GULLY
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The communication was great and prompt between AutoGuru and myself, however the ...

The communication was great and prompt between AutoGuru and myself, however the communication fell through between AutoGuru and Rapid Tune as they did not have a loan car for me on the day.

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Karen, Suzuki Swift

Cleijne Motors

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Fast and professional service. Kept me up to date with work progress and was fai...

Fast and professional service. Kept me up to date with work progress and was fairly priced.

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Damien, Ford Falcon

Bridgestone Select Fountain Gate

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"The staff were very helpful and very efficient. Will go back again"

Glenda, Mitsubishi Grandis

Midas Service Centre Fountain Gate

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They rang to advise of unexpected repairs. They honoured the AutoGuru price for...

They rang to advise of unexpected repairs. They honoured the AutoGuru price for windscreen wipers even though the quoted price was approx a third of the cost. Genuine & honest guys. Car running much better.

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Brendan, Ford Fiesta

Auto Mate Automotive Australia

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First time I had used a mobile service. Would highly recommend. Arrived on time ...

First time I had used a mobile service. Would highly recommend. Arrived on time and even fixed a tyre with a nail in it for free. Showed me all the parts he had taken out to replace. Will definitely be using Automate again. Great service

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linda, Suzuki Swift

ABS Ringwood

RINGWOOD
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"Easy, good service."

Leon, MITSUBISHI LANCER

PMA Auto Works

RINGWOOD
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Work done efficiently and within time frame specified and no extra costs. Would...

Work done efficiently and within time frame specified and no extra costs. Would and will recommend them to others!

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Vern, Saab 9000

Rapid Tune Hallam

HALLAM
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"Very happy with the service and the price. Thank you"

Elisabeth, Suzuki Swift

A 'n' E Automotive Hallam

HALLAM
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"Really glad I found you guys, thoroughly happy with the service"

Kepa, Dodge Journey

Hallam Road Automotive

HALLAM
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"First time going to this service centre. Would go there again."

George, MITSUBISHI OUTLANDER

Asap Mob Mobile Mechanic

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Jarryd was an excellent mechanic; thorough & upfront about the car in discussing...

Jarryd was an excellent mechanic; thorough & upfront about the car in discussing diagnostic matters. All inclusive of the stated, Standard $180 fee.

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AJ', Ford Fiesta

Australian Mobile Mechanics

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Job well done. Was obvious that Matt cared a lot and was genuinely keen to provi...

Job well done. Was obvious that Matt cared a lot and was genuinely keen to provide an excellent service. Will come back soon and can highly recommend AMM.

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Frank, Toyota Camry

J Smith Motors

MORWELL
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First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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Shannon, Ssangyong Korando

Innovate Performance

MORWELL
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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

ABS Morwell

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Yarra Valley Autocare

LILYDALE
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Great mechanic. Fast, friendly and efficient service. Honest and very competitiv...

Great mechanic. Fast, friendly and efficient service. Honest and very competitive pricing. Will be taking our cars here in future.

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Sarah, Subaru Liberty

Can Do 4x4

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"fantastic!"

Clint, Mitsubishi Triton

Lilydale Service Centre

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"terrific attitude and well priced."

glenn, Jeep Grand Cherokee

Bayswater Automotive Service

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"Friendly staff and great service highly recommend"

Kim, Holden Commodore

Protune Automotive Services

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"Great to deal with! Super happy with my service :)"

Fleur, Mitsubishi Pajero

Berwick Auto Electrics & Mechanical

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Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealersh...

Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealership. Very pleased and the 2 for 1 movie deal is icing on the cake. Definitely recommend the service.

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Kunal, MITSUBISHI OUTLANDER

Berwick Automotive Specialists

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Friendly helpful staff, Chris was great to deal with, very clean & professional ...

Friendly helpful staff, Chris was great to deal with, very clean & professional workshop

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Steve, BMW 3 Series

Premium AutoCare Melbourne

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Looked for a new mechanic when I got sick of high dealer service costs. These gu...

Looked for a new mechanic when I got sick of high dealer service costs. These guys offered much cheaper servicing, booking online and didn't have to wait over a week for a spot. I booked next day. Staff seem knowledgeable and I had no problems. Took the wife's car there the following week.

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Michael, HOLDEN COMMODORE

Auto Wizard Automotive

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Excellent service, punctual and explained everything to me about what was wrong ...

Excellent service, punctual and explained everything to me about what was wrong with the car, very experienced mechanic and would highly recommend him. Definitely use this service again

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Darrell, Mazda 626

Eastern & Metro Mobile Mechanics

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Paul was awesome. Very thorough and personable and honest. I'll use him again fo...

Paul was awesome. Very thorough and personable and honest. I'll use him again for sure and recommend him to my friends and family.

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Anita, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has mechanics open on a Saturday. You can compare and book these mechanics online... too easy! We allow you to pay upfront via credit card, via PayPal, interest-free with ZipPay or to pay on pickup.

Once you've put in all the important details, we'll show you a list of mechanics that are in Aberfeldy. You can sort by price, nearest to you or the highest rated mechanic. Once you've found the perfect mechanic, you can book them online, then and there. We're all about Search, Book and Happy Days at AutoGuru!

If you're having trouble getting your car service during the week, these mechanics are also open on Saturdays! We've got great, local mechanics ready to help and make your life easier. Just call us on 1300 655 661 and one of our friendly team members will help you book your car service!

Questions? Speak with a Service Advisor
1300 655 661