Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Highton Automotive Services

HIGHTON
star star star star star

LATEST REVIEW

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star star star star star

"Pleasantly surprised, rang before they did any work and washed the car for me."

Linda, HONDA ACCORD

ABS Geelong

BELL PARK
star star star star star

LATEST REVIEW

See all
star star star star star_border

I really don’t know what they did to the car because they didn’t fill out the lo...

I really don’t know what they did to the car because they didn’t fill out the log book. When I asked how did it go, they responded with good. I knew I needed new tyres because it was picked up in my last service somewhere else but they didn’t say anything. Just needed to explain what they actually did to the car and I would have been happier. Overall, pretty good.

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Bec, Honda Civic

Midas Belmont-Geelong

BELMONT
star star star star star_half

LATEST REVIEW

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star star star star star

Very helpful & quick to contact if there are any issues as well as quick to arra...

Very helpful & quick to contact if there are any issues as well as quick to arrange any replacement parts. Will only charge quoted price for service.

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Cassie, Mazda 2

Always There Automotive

GROVEDALE
star star star star star

LATEST REVIEW

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star star star star star

They were friendly, fast and great quality, have already referred people to book...

They were friendly, fast and great quality, have already referred people to book in! I will be taking my ASX back for its next service there when it is due! Great work to Sean and the team.

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Sange, MITSUBISHI ASX

Affordable Tyres and Servicing

SOUTH GEELONG
star star star star star_half

LATEST REVIEW

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star star star star star

Great job. I like the fact that they check the tyres also and let you know if t...

Great job. I like the fact that they check the tyres also and let you know if there is any problem with your wheel or steering alignment.

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Gavin, VOLKSWAGEN GOLF

Geelong Automotive

BREAKWATER
star star star star_half star_border

LATEST REVIEW

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star star star star_border star_border

I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Ocean Grove Service Centre

OCEAN GROVE
star star star star star

LATEST REVIEW

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star star star star star_border

Price for normal servicing is fair. Waited for about 2 hours to complete the job...

Price for normal servicing is fair. Waited for about 2 hours to complete the job and was acceptable for a place without waiting area (although a cafe is just 3 shops down).

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Vincent, Citroen C4

McKinley Automotive Services

DRYSDALE
star star star star star

LATEST REVIEW

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star star star star star

"I was very happy with the service I received from McKinley Automotive Services."

Nola, TOYOTA YARIS

No deposit & interest free

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Fred's Auto Mechanic Repairs

WERRIBEE
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"Clearly says car wash and vacuum included but no car wash."

Paul, Nissan Maxima

Midas Werribee Plaza

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Service was completed very thoroughly and a full report was given at the end. Al...

Service was completed very thoroughly and a full report was given at the end. All for the agreed price. Great work !!

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ben, Toyota Landcruiser Prado

Midas Hoppers Crossing

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"Very efficient and quick service."

Thevan, Toyota RAV4

Marsh Mechanics

MADDINGLEY
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"Great friendly service"

Col, Audi A4

Tyrepower Werribee

HOPPERS CROSSING
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Friendly and approachable staff and happy to assist with any questions and a cou...

Friendly and approachable staff and happy to assist with any questions and a couple of extras not covered by service. Andrew was great. Highly recommend and we will be going back!

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Jason, Jeep Grand Cherokee

* Minimum service amounts apply

Euro Auto Care

HOPPERS CROSSING
star star star star star

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"Very good and quick service as described in the quote"

Ali, Honda Civic

Perfect Auto Service

HOPPERS CROSSING
star star star star star_border

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star star star star star

Service done quick and easy! they have flexible drop off times, friendly team, a...

Service done quick and easy! they have flexible drop off times, friendly team, and always look after my car :)

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Mischa, Holden Cruze

MC Auto Service Centre

HOPPERS CROSSING
star star star star star_border

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I did a major service and timing belt kit service and I am very happy with their...

I did a major service and timing belt kit service and I am very happy with their work on my car. They quoted best price than other workshops. The car drives much better and I would like to thank them for doing the job professionally. They even replaced parts such as wipers with good quality ones and globe lights for free. I would recommend MC for auto service.

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Simon, Mitsubishi Magna

* Minimum service amounts apply

Azzco Mechanical Service

HOPPERS CROSSING
star star star star star

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Extremely happy with the work carried out. The staff were helpful & friendly. Wo...

Extremely happy with the work carried out. The staff were helpful & friendly. Would not hesitate to return for future servicing & work.

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Margaret, Nissan Pulsar

Express Auto and Mechanical Service Centre

LAVERTON
star star star star star

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Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Ultra Tune Melton

MELTON
star star star star star

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"They were very helpful explained everything really well"

Pam, Mazda 2

Protune Automotive

LAVERTON NORTH
star star star star star

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"Friendly and excellent service from Andrew"

Nick, Mazda CX-5

Fix All Automotive

RAVENHALL
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I found my experience to be seamless and efficient. Fixedprice Car Services org...

I found my experience to be seamless and efficient. Fixedprice Car Services organised everything! Matt from Fix All Auto Mechanics provided a great service and was both courteous and professional. I would use this service again.

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Sofia, Volkswagen Tiguan

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
star star star star star_border

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They didn't include everything listed in the service book and listed on the webs...

They didn't include everything listed in the service book and listed on the website for a standard service such as checking breaks and rotating my tires not sure the reason why so I will give them a call tomorrow.

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Krista, Mazda 3

Rapid Tune Derrimut

DERRIMUT
star star star star star_half

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Great communication. Told me exactly what work needed to be done and was transpa...

Great communication. Told me exactly what work needed to be done and was transparent with the costs. Friendly team at Rapid Tune Derrimut, will be going there again!

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Chris, Ford Falcon

Velocity Tyre & Auto

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We weren't charged extra for looking into a screeching noise coming from the dri...

We weren't charged extra for looking into a screeching noise coming from the drivers front wheel, rather the problem was identified and easily fixed.

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Jamie, Mazda CX-5

Repair Right Auto Mechanics

LAVERTON NORTH
star star star star star

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Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

Beagle Boys Automotive

ROSEBUD WEST
star star star star star

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Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

MKT Automotive

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Highly recommend MKT Automotive. Very friendly and helpful staff. Took the time ...

Highly recommend MKT Automotive. Very friendly and helpful staff. Took the time to answer all questions. Service was fantastic. I will definitely be a repeat customer.

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Sandra, NISSAN X-TRAIL

Autotech Service Centre

SUNSHINE WEST
star star star star star

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Autotech are a family owned and run business. The customer service was wonderful...

Autotech are a family owned and run business. The customer service was wonderful, they are very professional and ethical. My car is now running like a dream. I would highly reccommend them. They checked in with me before doing any work, providing quotes and seeking approval each step of the way. My car will now only be serviced at Autotech, it's great to find honest mechanics I can trust.

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Taryn, Mazda 121 Metro

Best Way Mechanical and Tyre Repairs

SUNSHINE
star star star star star

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The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Western Auto Services Pty Ltd

TOTTENHAM
star star star star star_half

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Western Auto service were great, they were friendly and efficient, very well pri...

Western Auto service were great, they were friendly and efficient, very well priced and their loan car was a really nice modern one.

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Carol, Suzuki Liana

Midas Yarraville

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All work was done satisfactorily and a couple of little things rectified after a...

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John, Holden Commodore

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I thought that the experience with Exceltune was good, they contacted me regarding other work needed, and kept the replaced pieces to show me on pickup so I could see they had done the work.

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Alan, HYUNDAI TUCSON

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Joe, Holden Commodore

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Harawira, Holden Commodore

Highpoint Mufflers & Service Centre

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Did everything I wanted. Smooth transaction competitive price and friendly mecha...

Did everything I wanted. Smooth transaction competitive price and friendly mechanics

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Rehan, Nissan Pulsar

Highpoint Automotive Repairs

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"Excellent service will be returning in the future."

Kristy, Subaru Impreza

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Midas Highpoint

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Experience was good. Staff was very nice. Explained everything to me. He service...

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Angela, MERCEDES B - CLASS

Edan Cassell Edge Automotive

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"Excellent to deal with will continue to use them to service all my cars"

Geoff, MAZDA 6

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KEILOR PARK
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Michelle, Holden Captiva

Trade Workshop

PORT MELBOURNE
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"Professional quality work...highly recommend"

Justine, Alfa Romeo Giulietta

Cox Auto Service Centre

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The work shop was very thorough with my car and gave me many options to improve ...

The work shop was very thorough with my car and gave me many options to improve the running of the vehicle.

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Debbie, Holden Trax

Natrad Ballarat

WENDOUREE
star star star star star_half

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Very friendly and great customer service. Thoroughly looked over my car and told...

Very friendly and great customer service. Thoroughly looked over my car and told me what they would be keeping a look out for on the next service. I was very happy with the price and the friendly staff at Duo Mobile. Thanks Jack.

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Brad, Hyundai Tucson

Superior Tyres

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star star star star star

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star star star star star

Great service, good value for money will return. The staff that work there are f...

Great service, good value for money will return. The staff that work there are friendly, reliable and overall a great experience. Will be booking my husband's car in as well. Thanks.

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Victoria, TOYOTA COROLLA

ABS Mornington

MORNINGTON
star star star star star

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"Price as quoted. Friendly team, timely work. Will go back."

Lara, Kia Sportage

Ultra Tune North Melbourne

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"Open, honest and reliable."

Penelope, Toyota Corolla

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

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Very easy to deal with, no fuss. Prompt, helpful and did a great job. I would de...

Very easy to deal with, no fuss. Prompt, helpful and did a great job. I would definitely recommend to my friends and family.

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Susie, VOLKSWAGEN TIGUAN

Acetune Mobile Mechanics

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star star star star star_half

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Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

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Michelle, Kia Grand Carnival

Hutchins MobilTech

airport_shuttle Mobile Mechanic

star star star star star

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Excellent service provided, on time and great work on the car providing very goo...

Excellent service provided, on time and great work on the car providing very good value for money.

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Choon, MAZDA 3

Book trusted and local mechanics with AutoGuru.

Is your car due a service? Compare Geelong’s top rated mechanics and workshops to find the service and price that suits you. We search the best vehicle service options in the local Bellarine area, whether national brands or local workshops; and prices are fixed upfront. Simply give us some details about your car, confirm the price and book. Call us today on 1300 655 661 or book online, it’s that easy!

Have you ever booked in to a Geelong mechanic, only to be slugged with hidden fees? So have we! That’s why we created AutoGuru – to ensure that doesn’t happen to you. Search through the UPFRONT, FIXED quotes given by mechanics in Bellarine, book in and drive away happy!

No matter your vehicle’s make or model, we can give you access to the best Bellarine mechanics who will offer you a great upfront, fixed quote for your repair or service. It really couldn’t be easier!

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Bellarine. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661