Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Geelong

BELL PARK
star star star star star

LATEST REVIEW

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star star star star star

I needed more work done than just a service. Paul at ABS was very understanding ...

I needed more work done than just a service. Paul at ABS was very understanding and helpful. I have no hesitation in going back in future

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ray, Mercedes-Benz E-Class

Highton Automotive Services

HIGHTON
star star star star star

LATEST REVIEW

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star star star star star

The only thing I could fault was they cleaned off my recommended tyre rotation s...

The only thing I could fault was they cleaned off my recommended tyre rotation sticker on my window which had only just been put on the week before by Tyrepower.

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Natalie, SUZUKI ALTO

Affordable Tyres and Servicing

SOUTH GEELONG
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

"The employee overestimated the final expense when I spoke with the mechanic."

Luke, Holden Astra

Midas Belmont-Geelong

BELMONT
star star star star star_half

LATEST REVIEW

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star star star star star

Very helpful & quick to contact if there are any issues as well as quick to arra...

Very helpful & quick to contact if there are any issues as well as quick to arrange any replacement parts. Will only charge quoted price for service.

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Cassie, Mazda 2

Geelong Automotive

BREAKWATER
star star star star_half star_border

LATEST REVIEW

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star star star star_border star_border

I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Always There Automotive

GROVEDALE
star star star star star

LATEST REVIEW

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star star star star star

On time, very friendly, helpful and informative. Will definitely use them again...

On time, very friendly, helpful and informative. Will definitely use them again. Highly recommend.

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Denise, Toyota Yaris

McKinley Automotive Services

DRYSDALE
star star star star star

LATEST REVIEW

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star star star star star

"Fair price. Still look out for other things on the car."

Vincent, Citroen C4

Ocean Grove Service Centre

OCEAN GROVE
star star star star star

LATEST REVIEW

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star star star star star_border

Price for normal servicing is fair. Waited for about 2 hours to complete the job...

Price for normal servicing is fair. Waited for about 2 hours to complete the job and was acceptable for a place without waiting area (although a cafe is just 3 shops down).

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Vincent, Citroen C4

No deposit & interest free

BOOK NOW, PAY LATER

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Fred's Auto Mechanic Repairs

WERRIBEE
star star star star star_border

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star star star star_border star_border

"Clearly says car wash and vacuum included but no car wash."

Paul, Nissan Maxima

Midas Werribee Plaza

WERRIBEE
star star star star star

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star star star star star

Car needed service... car got serviced in a timely manner Price is good, way le...

Car needed service... car got serviced in a timely manner Price is good, way less money/time than the dealership People are nice aswell, ill be back for next service :)

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Brendan, Holden Commodore

Midas Hoppers Crossing

HOPPERS CROSSING
star star star star star_half

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star star star star star

The manager Tim is excellent and skilled in customer service. He ensured his ap...

The manager Tim is excellent and skilled in customer service. He ensured his apprentice Dimi met the tight deadlines in the major service that my car required. Dimi is an impressive asset to the company. His focus on achieving outcomes and meeting customer's needs is rarely seen in modern retail/customer service industries. Midas Hoppers Crossing will be my choice going forward. I hope it is your choice too.

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Carol, Mitsubishi Lancer

Tyrepower Werribee

HOPPERS CROSSING
star star star star star

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star star star star star_border

"Very good and precisely need service"

Upendra, Nissan X-Trail

* Minimum service amounts apply

Euro Auto Care

HOPPERS CROSSING
star star star star star

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star star star star star

THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked ...

THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked for another mechanic but because I wanted it done sooner rather than later, I decided to go with Euro Auto Care. I glad I did! Very professional and friendly. Direct contact was made prior to any extra work that needed to be done on top of my appointment (basic service). The job was done and completed on the day which was very convenient. The car is running better and I couldn't be happier! I think I've found my mechanic! Trust me, you will enjoy your experience at this workshop.

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Luisa, Toyota Echo

Perfect Auto Service

HOPPERS CROSSING
star star star star star_border

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star star star star star

Great job done on the car but I want to especially commend the customer service....

Great job done on the car but I want to especially commend the customer service. I will definitely come to you guys next time!

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Tapiwa, TOYOTA COROLLA

MC Auto Service Centre

HOPPERS CROSSING
star star star star star_border

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star star star star star

"Great service! They are honest and do their job correctly at a good price."

Paige, Toyota Corolla

Marsh Mechanics

MADDINGLEY
star star star star star_half

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star star star star star

"Great friendly service"

Col, Audi A4

Express Auto and Mechanical Service Centre

LAVERTON
star star star star star

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star star star star star

Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Ultra Tune Melton

MELTON
star star star star star

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star star star star star

Fantastic service, great price, friendly and helpful staff. Will definitely be m...

Fantastic service, great price, friendly and helpful staff. Will definitely be my regular service provider.

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Katie, Holden Trax

Protune Automotive

LAVERTON NORTH
star star star star star

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star star star star star

"Good friendly knew what he was talking about would recommend to anyone"

Jody, Mitsubishi Triton

Fix All Automotive

RAVENHALL
star star star star star

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star star star star star

Prompt service.Very thorough.Lets you know of anything that needs doing ie Batte...

Prompt service.Very thorough.Lets you know of anything that needs doing ie Battery.Will use again

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Daisy, Mazda 2

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
star star star star star_border

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star star star star_border star_border

They didn't include everything listed in the service book and listed on the webs...

They didn't include everything listed in the service book and listed on the website for a standard service such as checking breaks and rotating my tires not sure the reason why so I will give them a call tomorrow.

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Krista, Mazda 3

Rapid Tune Derrimut

DERRIMUT
star star star star star_half

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The staff were friendly and the work was done on time as planned and in a profes...

The staff were friendly and the work was done on time as planned and in a professional manner. Would definitely go back to them.

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Chantelle, Hyundai ix35

Velocity Tyre & Auto

CAROLINE SPRINGS
star star star star star

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star star star star star

I think it was a good quality service. No hassle at all, medium size workshop an...

I think it was a good quality service. No hassle at all, medium size workshop and friendly staff.

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Hubert, Holden Captiva

Repair Right Auto Mechanics

LAVERTON NORTH
star star star star star

LATEST REVIEW

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star star star star star

Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

MKT Automotive

ALTONA NORTH
star star star star star

LATEST REVIEW

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star star star star star

Michael is a great mechanic and really friendly. We will not be going anywhere e...

Michael is a great mechanic and really friendly. We will not be going anywhere else to get our car serviced!

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Mark, Mitsubishi Colt

Autotech Service Centre

SUNSHINE WEST
star star star star star

LATEST REVIEW

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star star star star star

Autotech are a family owned and run business. The customer service was wonderful...

Autotech are a family owned and run business. The customer service was wonderful, they are very professional and ethical. My car is now running like a dream. I would highly reccommend them. They checked in with me before doing any work, providing quotes and seeking approval each step of the way. My car will now only be serviced at Autotech, it's great to find honest mechanics I can trust.

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Taryn, Mazda 121 Metro

Best Way Mechanical and Tyre Repairs

SUNSHINE
star star star star star

LATEST REVIEW

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star star star star star

The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Western Auto Services Pty Ltd

TOTTENHAM
star star star star star_half

LATEST REVIEW

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star star star star star

Friendly, honest workers. Been going to these guys for awhile now, (for my ford ...

Friendly, honest workers. Been going to these guys for awhile now, (for my ford and Nissan) and I've had no trouble at all. Thanks western auto services.

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Mikaela, Nissan Maxima

Midas Yarraville

YARRAVILLE
star star star star star_half

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star star star star star

All work was done satisfactorily and a couple of little things rectified after a...

All work was done satisfactorily and a couple of little things rectified after a call to me.

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John, Holden Commodore

Exceltune

BRAYBROOK
star star star star star_half

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I thought that the experience with Exceltune was good, they contacted me regardi...

I thought that the experience with Exceltune was good, they contacted me regarding other work needed, and kept the replaced pieces to show me on pickup so I could see they had done the work.

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Alan, HYUNDAI TUCSON

Midas Sunshine

SUNSHINE NORTH
star star star star star_half

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star star star star star

"Great and fast service."

Dung, Toyota Corolla

Goodyear Autocare WaterGardens

TAYLORS LAKES
star star star star star_half

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Fairly good service. Had to call back as invoice was not emailed as promised and...

Fairly good service. Had to call back as invoice was not emailed as promised and address was written incorrectly

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Abraham, Nissan Pulsar

Star Auto Group Pty Ltd

SUNSHINE NORTH
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"All good"

Harawira, Holden Commodore

Beagle Boys Automotive

ROSEBUD WEST
star star star star star

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star star star star star

Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

Highpoint Mufflers & Service Centre

MARIBYRNONG
star star star star star_half

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star star star star star

Did everything I wanted. Smooth transaction competitive price and friendly mecha...

Did everything I wanted. Smooth transaction competitive price and friendly mechanics

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Rehan, Nissan Pulsar

Highpoint Automotive Repairs

MARIBYRNONG
star star star star star_half

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star star star star star

"Excellent service will be returning in the future."

Kristy, Subaru Impreza

* Minimum service amounts apply

Midas Highpoint

MARIBYRNONG
star star star star star_half

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star star star star star

Good friendly service. Warm welcoming staff and quick professional service. Defi...

Good friendly service. Warm welcoming staff and quick professional service. Definitely recommend.

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Mata, HOLDEN COMMODORE

Car Servicing & You Keilor Park

KEILOR PARK
star star star star star_half

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star star star star star

Fast and friendly customer service. Was very happy with the options to have the ...

Fast and friendly customer service. Was very happy with the options to have the loan car which made it easier with work and car wash and clean which made it such a great experience. Will definitely return.

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Mary, Holden Commodore

Trade Workshop

PORT MELBOURNE
star star star star star

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star star star star star

"Professional quality work...highly recommend"

Justine, Alfa Romeo Giulietta

Tyrepower & Repco Service Centre Port Melbourne

PORT MELBOURNE
star star star star star

LATEST REVIEW

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star star star star star

The customer service is amazing!! Would definitely recommend. Needed a few thing...

The customer service is amazing!! Would definitely recommend. Needed a few things fixed and they were able to get it all sorted on the same day.

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Adam, Holden Barina/Barina Classic

Cox Auto Service Centre

SOUTH MELBOURNE
star star star star star_half

LATEST REVIEW

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star star star star star

"Polite, efficient and kept fully informed throughout."

Steve, Land Rover Range Rover Evoque

Superior Tyres

KENSINGTON
star star star star star

LATEST REVIEW

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star star star star star

Great service, good value for money will return. The staff that work there are f...

Great service, good value for money will return. The staff that work there are friendly, reliable and overall a great experience. Will be booking my husband's car in as well. Thanks.

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Victoria, TOYOTA COROLLA

Ultra Tune North Melbourne

NORTH MELBOURNE
star star star star star_border

LATEST REVIEW

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star star star star star

Easy to book, friendly staff and good value for money. I changed my car pick-up ...

Easy to book, friendly staff and good value for money. I changed my car pick-up time twice and staff were happy to oblige my request.

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Rachel, SUBARU IMPREZA

Melbourne North Service Centre

NORTH MELBOURNE
star star star star star

LATEST REVIEW

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star star star star star

Very informative, friendly, helpful. The car was serviced well and in a timely ...

Very informative, friendly, helpful. The car was serviced well and in a timely manner.

Read more

Buddhi, Subaru Liberty

ABS South Melbourne

SOUTH MELBOURNE
star star star star star

LATEST REVIEW

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star star star star star

"Shop owner Arel was really nice and let me know when my car was ready"

Stewart, Subaru XV

Midas South Melbourne

SOUTH MELBOURNE
star star star star star_half

LATEST REVIEW

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star star star star star_border

This was my first service with my new car outside of the dealership and I have t...

This was my first service with my new car outside of the dealership and I have to say I'm WAY happier. The prices were more reasonable than I've been previously been paying and the customer service is better too! They just made it easy and affordable to get my car serviced. I will be visiting them again. :)

Read more

Liz, Subaru Forester

Midas Essendon

ESSENDON
star star star star star_border

LATEST REVIEW

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star star star star star

Bill and his team provided an excellent service and Bill's customer service is e...

Bill and his team provided an excellent service and Bill's customer service is excellent. I will definitely be recommending to friends and family and returning to this workshop in the future .

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Tonella, Volkswagen Golf

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

"Good service and friendly"

John, Hyundai Tucson

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

Custom Body & Automotive Mobile Division

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

Thank you Con.very impressed with the job and very friendly and easy to deal wit...

Thank you Con.very impressed with the job and very friendly and easy to deal with.most important thing is honest assessment of my car.

Read more

Prabin, Mazda 6

Hutchins MobilTech

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"Paul was very helpful and the car service was great! Highly recommended."

Monica, VOLKSWAGEN TIGUAN

Book trusted and local mechanics with AutoGuru.

Have you ever scoured the Geelong phonebook to find a good mechanic? It’s not fun, is it? Thankfully, we can help you find Batesford mechanics & car services quickly and easily. Our easy to use system will find you the best value fixed quotes from the highest quality mechanics in your area.

Forget nasty surprises with hidden costs, compare and book Geelong’s best mechanics for your car service in one place. We find top rated mechanics in the Batesford area so you can compare options for the same scheduled service tasks. The only variables are cost of parts and labour from mechanic to mechanic.

All of the Batesford mechanics we list on AutoGuru are trusted locals who have a reputation for excellence. Regardless of your car’s make or model, you’ll easily find the right mechanic at the right price for your service or repair.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Batesford that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661