Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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King Bear Auto

EAST BENDIGO
star star star star star_half

LATEST REVIEW

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star star star star star

Very helpful staff. Excellent customer service in letting you know what their do...

Very helpful staff. Excellent customer service in letting you know what their doing have done etc.

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Barry, Ssangyong Korando

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

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star star star star star

"very courteous,prompt service"

Colleen, Holden Commodore

Charge Less Autos

KANGAROO FLAT
star star star star star

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"great service, very quick and reliable and no hassles will return again"

Tyler, Ford Falcon

Echuca Performance

ECHUCA CBD
star star star star star_border

LATEST REVIEW

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star star star star star_border

A good summary on the invoice (of what they did). However I booked a drop off se...

A good summary on the invoice (of what they did). However I booked a drop off service (for FREE) which they tried to charge me for. They did get a staff member to drop me off and pick me up in the end but this damaged the experience somewhat.

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Heather, Toyota Corolla

MRT Automotive

MOAMA
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Great service, friendly and informative. Would recommend to anyone needing a fas...

Great service, friendly and informative. Would recommend to anyone needing a fast, thorough car service.

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Craig, TOYOTA RAV4

No deposit & interest free

BOOK NOW, PAY LATER

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Midas Sunbury

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Very good customer service! The guy who services my car was very friendly and kn...

Very good customer service! The guy who services my car was very friendly and knew what he was talking about and very honest! I needed a few things fixed on my car and it still came out cheaper than a basic oil change service at all the other places I rang up. Received a discount on my next services which help me out a heap being on a low wage income which not many people can afford to do.10/10 service and I will definitely be returning to MIDAS every time my car is due for servicing.

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Jaidyn, NISSAN MAXIMA

Marsh Mechanics

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"Great friendly service"

Col, Audi A4

Ultra Tune Melton

MELTON
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"Best mechanic ever in my life"

Sean, Fiat 500/500C

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"All good Jack was great as usual"

Wayne, BMW 5 Series

ABS Shepparton

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My experience was great. Initially there was a mix up with my booking, howev...

My experience was great. Initially there was a mix up with my booking, however the guys at ABS were very helpful, and more than willing to help out. As of the quality of the service, currently my is running beautifully without any issue, which is a testament to the service provided by ABS.

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Ben, SUBARU OUTBACK

Midas Auto Service Centre Ballarat

DELACOMBE
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The service was great and they were consultative regarding all that was done. Th...

The service was great and they were consultative regarding all that was done. The service extras were a bonus, including a wash and detail and the final charges were reasonable. All in all a very positive experience.

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Brad, Mazda Tribute

Tyreforce

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Erin, Kia Rio

Goodyear Autocare WaterGardens

TAYLORS LAKES
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Fairly good service. Had to call back as invoice was not emailed as promised and...

Fairly good service. Had to call back as invoice was not emailed as promised and address was written incorrectly

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Abraham, Nissan Pulsar

* Minimum service amounts apply

Satguru Motors

CAMPBELLFIELD
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In this day and age, one would find everyone's trying to make a buck. Satguru Mo...

In this day and age, one would find everyone's trying to make a buck. Satguru Motors did a fantastic job and were honest to me on my cars condition and on stuff that didn't warrant a change during service there by benefiting me by allowing to change the parts that required change. My wife's car is running like a dream. Thank you very much. Regards, Sumit

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Sumit, HONDA JAZZ

Westmeadows Service Centre

WESTMEADOWS
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Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

Kings Autocare Pty Ltd

COOLAROO
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"Good service...friendly."

Adam, Toyota Camry

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"Very professional and friendly would recommend to other people to go there"

Brent, Holden Commodore

Anands Autos

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"Amazing work."

Roshan, Toyota Yaris

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"My experience was great....Ken was very informative and great mechanic"

Shirshik, Holden Jackaroo

Moving Motors Pty Ltd

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Efficient and knowledgeable. Dropped me off and picked me up at shopping centre ...

Efficient and knowledgeable. Dropped me off and picked me up at shopping centre so I didn't have to wait in their garage.

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Julie, Toyota Camry

ABS Epping

EPPING
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The team at ABS Epping are great, I have been taking my cars there for years now...

The team at ABS Epping are great, I have been taking my cars there for years now. They tell you when things need fixing and are honest. One time they saved me over $3,000 on my Toyota Camry due to South Morang Toyota trying to say things needed fixing and they didn't. The team at ABS checked the list I was given and showed me what they thought didn't need fixing as well.

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Brad, Mitsubishi Outlander

SVM Automotive

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Tania, Kia Rio

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KEILOR PARK
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Eleanor, Mazda 2

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"Communicated clearly what was going on at all times."

Rory, Mazda 323

Goodyear Autocare Airport West

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chris, Holden Commodore

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Lois, Audi Q5

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RAVENHALL
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Prompt service. Friendly and lets you know of any issues for the following servi...

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Daisy, Toyota Echo

Velocity Tyre & Auto

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"The guys there were very friendly. And the work performed was as described."

Daniel, Volkswagen Polo

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Midas Caroline Springs

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Sam, Holden Cruze

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Shabnam, Toyota Yaris

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Top Speed Motor Group Pty Ltd

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Very pleasant people, did their best to accommodate my tight schedule and budget...

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Allan, Mazda Tribute

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"Excellent. Happy to book again. "

Fiona, FORD TERRITORY

Car Club Mobile Mechanic

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He was polite and very informative. Explained what was required and did a great ...

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Caroline, HOLDEN ASTRA

SVM Automotive Mobile

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"Top bloke"

Sharon, Peugeot 308 CC

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Gordon, Volkswagen Golf

Book trusted and local mechanics with AutoGuru.

AutoGuru makes it so easy to find Eppalock mechanics & car services! Our vehicle experts from all over Bendigo are waiting to offer you the best prices for the best service. Just enter a few details, submit, then you’ll be presented with a list of Eppalock professionals and their fixed price quotes. So easy!

No matter which corner of Eppalock you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality Bendigo auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

Regardless of whether you require a milestone logbook service, a 10,000 km safety service or something else, you’ll find the best Eppalock mechanic for the best price here at AutoGuru. All our quotes are fixed and you can book online. All makes and models welcome!

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661