Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Highton Automotive Services

HIGHTON
star star star star star

LATEST REVIEW

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star star star star star

The only thing I could fault was they cleaned off my recommended tyre rotation s...

The only thing I could fault was they cleaned off my recommended tyre rotation sticker on my window which had only just been put on the week before by Tyrepower.

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Natalie, SUZUKI ALTO

Midas Auto Service Centre Ballarat

DELACOMBE
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent service! Friendly staff, I'd suggest others to go this workshop."

Vince, Holden Astra

Always There Automotive

GROVEDALE
star star star star star

LATEST REVIEW

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star star star star star

On time, very friendly, helpful and informative. Will definitely use them again...

On time, very friendly, helpful and informative. Will definitely use them again. Highly recommend.

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Denise, Toyota Yaris

Midas Belmont-Geelong

BELMONT
star star star star star_half

LATEST REVIEW

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star star star star star

"Great service, good advice"

Dana, Suzuki Grand Vitara

ABS Geelong

BELL PARK
star star star star star

LATEST REVIEW

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star star star star star_border

I really don’t know what they did to the car because they didn’t fill out the lo...

I really don’t know what they did to the car because they didn’t fill out the log book. When I asked how did it go, they responded with good. I knew I needed new tyres because it was picked up in my last service somewhere else but they didn’t say anything. Just needed to explain what they actually did to the car and I would have been happier. Overall, pretty good.

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Bec, Honda Civic

Affordable Tyres and Servicing

SOUTH GEELONG
star star star star star_half

LATEST REVIEW

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star star star star star

Great Service, good price, friendly people. I could not be happier. Thank you ve...

Great Service, good price, friendly people. I could not be happier. Thank you very much!!!

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Chris, Hyundai Elantra

Geelong Automotive

BREAKWATER
star star star star_half star_border

LATEST REVIEW

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star star star star_border star_border

I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Natrad Ballarat

WENDOUREE
star star star star star_half

LATEST REVIEW

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star star star star star

"All good Jack was great as usual"

Wayne, BMW 5 Series

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Barwon South West

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

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star star star star star

As with previous services at Edan Cassell Edge Automotive they were quick, organ...

As with previous services at Edan Cassell Edge Automotive they were quick, organised, professional and above all, trustworthy. They called me tell me about some items that will need attention at the next service, but not wanting to sort them out before necessary (brake pads in this case). I cannot recommend these guys highly enough, they are awesome!

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Andrew, HOLDEN COMMODORE

Ocean Grove Service Centre

OCEAN GROVE
star star star star star

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star star star star star_border

Price for normal servicing is fair. Waited for about 2 hours to complete the job...

Price for normal servicing is fair. Waited for about 2 hours to complete the job and was acceptable for a place without waiting area (although a cafe is just 3 shops down).

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Vincent, Citroen C4

McKinley Automotive Services

DRYSDALE
star star star star star

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star star star star star

A wee secret in Drysdale! Great service-finished earlier, so was able to pick up...

A wee secret in Drysdale! Great service-finished earlier, so was able to pick up car sooner great job.Highly recommended.

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Mark, Honda JAZZ

Marsh Mechanics

MADDINGLEY
star star star star star_half

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star star star star star

"Great friendly service"

Col, Audi A4

Fred's Auto Mechanic Repairs

WERRIBEE
star star star star star_border

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star star star star_border star_border

"Clearly says car wash and vacuum included but no car wash."

Paul, Nissan Maxima

Midas Werribee Plaza

WERRIBEE
star star star star star

LATEST REVIEW

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star star star star star

Car needed service... car got serviced in a timely manner Price is good, way le...

Car needed service... car got serviced in a timely manner Price is good, way less money/time than the dealership People are nice aswell, ill be back for next service :)

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Brendan, Holden Commodore

Midas Hoppers Crossing

HOPPERS CROSSING
star star star star star_half

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star star star star_border star_border

"works well good people good work just for regas too expensive they charged $240"

Thaya, Toyota Corolla

Ultra Tune Melton

MELTON
star star star star star

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star star star star star

"Very friendly and professional, and also provide great advice and affordable"

Wallace Tai, Mercedes-Benz E-Class

Tyrepower Werribee

HOPPERS CROSSING
star star star star star

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star star star star star

Have had a number of cars serviced. Always happy with job. On time completion. H...

Have had a number of cars serviced. Always happy with job. On time completion. Helpful staff. Will continue to use.

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Robert, Mitsubishi Lancer

* Minimum service amounts apply

Euro Auto Care

HOPPERS CROSSING
star star star star star

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star star star star star_border

Friendly staff and done safety check in the whole car. Suggested key things and ...

Friendly staff and done safety check in the whole car. Suggested key things and state of other components that possibly needs serving in future. Overall its a good experience and will recommend

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linodh, Toyota Camry

Perfect Auto Service

HOPPERS CROSSING
star star star star star_border

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star star star star star

Great job done on the car but I want to especially commend the customer service....

Great job done on the car but I want to especially commend the customer service. I will definitely come to you guys next time!

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Tapiwa, TOYOTA COROLLA

MC Auto Service Centre

HOPPERS CROSSING
star star star star star_border

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star star star star star

MC Auto staff found some issues with my car during the service and even gave me ...

MC Auto staff found some issues with my car during the service and even gave me quote to get them fixed. Definitely one of the best mechanics I have ever gone to. And I will be going to them again for repairs on the issues they found.

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Michael, Subaru Liberty

* Minimum service amounts apply

Azzco Mechanical Service

HOPPERS CROSSING
star star star star star

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My experience with the machanic was A++ He made my husband and I very welcome a...

My experience with the machanic was A++ He made my husband and I very welcome and even offered to take us to the shopping center. My windscreen was replaced sooner than the expected time and the workshop experience was excellent. I would definitely use Azzco mechanical service again.

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Lisa, Nissan X-Trail

Express Auto and Mechanical Service Centre

LAVERTON
star star star star star

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Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Beagle Boys Automotive

ROSEBUD WEST
star star star star star

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Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

Fix All Automotive

RAVENHALL
star star star star star

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star star star star star

Prompt service.Very thorough.Lets you know of anything that needs doing ie Batte...

Prompt service.Very thorough.Lets you know of anything that needs doing ie Battery.Will use again

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Daisy, Mazda 2

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

They didn't include everything listed in the service book and listed on the webs...

They didn't include everything listed in the service book and listed on the website for a standard service such as checking breaks and rotating my tires not sure the reason why so I will give them a call tomorrow.

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Krista, Mazda 3

Velocity Tyre & Auto

CAROLINE SPRINGS
star star star star star

LATEST REVIEW

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star star star star star

Guys were friendly, workshop was clean & tidy, good prices. Will definitely use ...

Guys were friendly, workshop was clean & tidy, good prices. Will definitely use & recommend again.

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Paula, Toyota RAV4

Rapid Tune Derrimut

DERRIMUT
star star star star star_half

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star star star star star

"Honest work and transperent communication."

Aaron, Subaru Liberty

Protune Automotive

LAVERTON NORTH
star star star star star

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star star star star star

"Good friendly knew what he was talking about would recommend to anyone"

Jody, Mitsubishi Triton

Repair Right Auto Mechanics

LAVERTON NORTH
star star star star star

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star star star star star

Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

Autotech Service Centre

SUNSHINE WEST
star star star star star

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star star star star star

"Not really a waiting room provided, no bathrooms or tea/cofee"

Sally, MITSUBISHI OUTLANDER

MKT Automotive

ALTONA NORTH
star star star star star

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"Will return for future service and definitely be recommending to others"

Mark, HOLDEN COMMODORE

Best Way Mechanical and Tyre Repairs

SUNSHINE
star star star star star

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star star star star star

The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Western Auto Services Pty Ltd

TOTTENHAM
star star star star star_half

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"Works performed well and on time. Would recommend to others."

Mick, Toyota Landcruiser Prado

Midas Sunshine

SUNSHINE NORTH
star star star star star_half

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Great service! Very friendly and welcoming. Let me know how long they would need...

Great service! Very friendly and welcoming. Let me know how long they would need it and finished on time!! First time I haven't had to waste the whole day waiting for my car.

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Joceline, Mercedes-Benz C-Class

Exceltune

BRAYBROOK
star star star star star_half

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Great knowledge and able to relay in simple language what has to be done. Any me...

Great knowledge and able to relay in simple language what has to be done. Any mechanic who suggests to leave the car for an extra day must be in love with the job.

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Glenn, HOLDEN CALAIS

Midas Sunbury

SUNBURY
star star star star star_half

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star star star star star

They are always understanding, as due to overdue service , but they understand a...

They are always understanding, as due to overdue service , but they understand and don't hassle you if you can't make it. I did make it this time round as I had the money which is a bonus, and they were great. Great pleasure to do business with them, thank you once again for understanding.

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Sandra, FORD FOCUS

Star Auto Group Pty Ltd

SUNSHINE NORTH
star star star star star_half

LATEST REVIEW

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star star star star star

Very honest & reliable professional service for my Jeep. Recommend for anyone to...

Very honest & reliable professional service for my Jeep. Recommend for anyone to try them.

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Rasen, Jeep Compass

Midas Yarraville

YARRAVILLE
star star star star star_half

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star star star star_border star_border

"Could have been more friendly"

Stu, Toyota Yaris

Car Servicing & You Keilor Park

KEILOR PARK
star star star star star_half

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star star star star star

Friendly and efficient staff. All work done as requested. Very reasonable prices...

Friendly and efficient staff. All work done as requested. Very reasonable prices.

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Ross, Holden Adventra

Highpoint Mufflers & Service Centre

MARIBYRNONG
star star star star star_half

LATEST REVIEW

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star star star star star

Did everything I wanted. Smooth transaction competitive price and friendly mecha...

Did everything I wanted. Smooth transaction competitive price and friendly mechanics

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Rehan, Nissan Pulsar

Highpoint Automotive Repairs

MARIBYRNONG
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent service will be returning in the future."

Kristy, Subaru Impreza

* Minimum service amounts apply

Midas Highpoint

MARIBYRNONG
star star star star star_half

LATEST REVIEW

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star star star star star

Good friendly service. Warm welcoming staff and quick professional service. Defi...

Good friendly service. Warm welcoming staff and quick professional service. Definitely recommend.

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Mata, HOLDEN COMMODORE

ABS Mornington

MORNINGTON
star star star star star

LATEST REVIEW

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star star star star star

Excellent 😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀�...

Excellent 😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀

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Deb, Toyota RAV4

Moving Motors Pty Ltd

TULLAMARINE
star star star star star

LATEST REVIEW

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star star star star star

Efficient and knowledgeable. Dropped me off and picked me up at shopping centre ...

Efficient and knowledgeable. Dropped me off and picked me up at shopping centre so I didn't have to wait in their garage.

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Julie, Toyota Camry

Trade Workshop

PORT MELBOURNE
star star star star star

LATEST REVIEW

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star star star star star

"Professional quality work...highly recommend"

Justine, Alfa Romeo Giulietta

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

Sean from Always There Automotive was great. He not only provided the service I ...

Sean from Always There Automotive was great. He not only provided the service I paid for but explained it to me in a way I could understand what else I should be doing to maintain my car. He comes across as a guy who is passionate about what he does and is skilled in his trade. I have been looking for a trustworthy mechanic and now I have one.

Read more

Damian, FORD FALCON

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

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Michelle, Kia Grand Carnival

Custom Body & Automotive Mobile Division

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

I have scheduled a service with this repairer and dont regret it at all. The ser...

I have scheduled a service with this repairer and dont regret it at all. The service is fantastic, the mechanic arrived at the scheduled time, serviced my car and also told me whats going on with my vehicle. He suggested some repairs to my car but was honest to tell me that i dont need them right away. I strongly recommend this mobile mechanic.

Read more

Udaykumar, Holden Barina

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Hutchins MobilTech

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

"Paul was very helpful and the car service was great! Highly recommended."

Monica, VOLKSWAGEN TIGUAN

Book trusted and local mechanics with AutoGuru.

Find the best car service options in the local Koallah area using AutoGuru. Compare services from national brands and local mechanics for the best deals right across Barwon South West. All prices are fixed upfront, so simply provide us details of your vehicle make and model, confirm the mechanic and click the button to book. Or give us a call on 1300 655 661 and we can do it for you.

Have you ever booked in to a Barwon South West mechanic, only to be slugged with hidden fees? So have we! That’s why we created AutoGuru – to ensure that doesn’t happen to you. Search through the UPFRONT, FIXED quotes given by mechanics in Koallah, book in and drive away happy!

Our trusted mechanics in Koallah and the surrounding area service all types of vehicle marks and models. From simple safety services to major logbook checks, compare the market to choose the right service for you and your vehicle.

Don't forget you can also compare and book local mobile mechanics in Koallah through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Koallah have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Koallah that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661