Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Natrad Ballarat

WENDOUREE
star star star star star_half

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Jack was very helpful in showing the poor work done on the vehicle by a previous...

Jack was very helpful in showing the poor work done on the vehicle by a previous repairer.

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Paul, Mazda CX-9

Highton Automotive Services

HIGHTON
star star star star star

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star star star star star

"Pleasantly surprised, rang before they did any work and washed the car for me."

Linda, HONDA ACCORD

Always There Automotive

GROVEDALE
star star star star star

LATEST REVIEW

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star star star star star

Great price, no hidden extras, option of the loan car was a great help, see you ...

Great price, no hidden extras, option of the loan car was a great help, see you for the next service!

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Brenton, Holden Astra

ABS Geelong

BELL PARK
star star star star star

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I needed more work done than just a service. Paul at ABS was very understanding ...

I needed more work done than just a service. Paul at ABS was very understanding and helpful. I have no hesitation in going back in future

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ray, Mercedes-Benz E-Class

Midas Belmont-Geelong

BELMONT
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star star star star star

Service was great from what I can gather! The staff were really friendly and wil...

Service was great from what I can gather! The staff were really friendly and willing to go the extra mile in regards to customer service! Also willing to be accommodating to the pricing in regards to my budget! All in all very happy and will definitely spread the word and go back!

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Ben, TOYOTA HI-LUX

Affordable Tyres and Servicing

SOUTH GEELONG
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Great job. I like the fact that they check the tyres also and let you know if t...

Great job. I like the fact that they check the tyres also and let you know if there is any problem with your wheel or steering alignment.

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Gavin, VOLKSWAGEN GOLF

No deposit & interest free

BOOK NOW, PAY LATER

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Geelong Automotive

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I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

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OCEAN GROVE
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Price for normal servicing is fair. Waited for about 2 hours to complete the job...

Price for normal servicing is fair. Waited for about 2 hours to complete the job and was acceptable for a place without waiting area (although a cafe is just 3 shops down).

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Vincent, Citroen C4

Marsh Mechanics

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"Great friendly service"

Col, Audi A4

McKinley Automotive Services

DRYSDALE
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"I was very happy with the service I received from McKinley Automotive Services."

Nola, TOYOTA YARIS

Fred's Auto Mechanic Repairs

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Fred’s auto was a great and seamless experience. I definitely appreciated the fr...

Fred’s auto was a great and seamless experience. I definitely appreciated the free loan car. On return, I was billed exactly what I was quoted for the service and was surprised to find my car and engine washed as well! Will more than likely be back there for my next service.

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Arbi, Jeep Patriot

Midas Werribee Plaza

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Service was completed very thoroughly and a full report was given at the end. Al...

Service was completed very thoroughly and a full report was given at the end. All for the agreed price. Great work !!

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ben, Toyota Landcruiser Prado

Ultra Tune Melton

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"Very professional and very friendly."

Linda, Suzuki Swift

Midas Hoppers Crossing

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+ Servicing on a Saturday + Fast and quality service + Service excellence from ...

+ Servicing on a Saturday + Fast and quality service + Service excellence from Tim and the team - they're easy to talk to and didn't keep me waiting

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Jeano, Holden Commodore

Tyrepower Werribee

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"Good service. Very helpful."

Dawn, Holden Barina

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Euro Auto Care

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"Very good and quick service as described in the quote"

Ali, Honda Civic

Perfect Auto Service

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Seemingly solid company who serviced my car for a good price and was prompt with...

Seemingly solid company who serviced my car for a good price and was prompt with returning me to my car. Only negative I can fault with the experience was the fixedprice car service telling me to drop off my car at 8:30am when perfect auto service actually opened at 9:00am. All in all I am happy with the experience and will take my car back when its due.

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Don, Toyota Corolla

MC Auto Service Centre

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I did a major service and timing belt kit service and I am very happy with their...

I did a major service and timing belt kit service and I am very happy with their work on my car. They quoted best price than other workshops. The car drives much better and I would like to thank them for doing the job professionally. They even replaced parts such as wipers with good quality ones and globe lights for free. I would recommend MC for auto service.

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Simon, Mitsubishi Magna

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Azzco Mechanical Service

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Extremely happy with the work carried out. The staff were helpful & friendly. Wo...

Extremely happy with the work carried out. The staff were helpful & friendly. Would not hesitate to return for future servicing & work.

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Margaret, Nissan Pulsar

Express Auto and Mechanical Service Centre

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Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Fix All Automotive

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Prompt service. Friendly and lets you know of any issues for the following servi...

Prompt service. Friendly and lets you know of any issues for the following service. Will use again.

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Daisy, Toyota Echo

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Midas Caroline Springs

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They didn't include everything listed in the service book and listed on the webs...

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Krista, Mazda 3

Velocity Tyre & Auto

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Ichok, Mitsubishi ASX

Rapid Tune Derrimut

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Great communication. Told me exactly what work needed to be done and was transpa...

Great communication. Told me exactly what work needed to be done and was transparent with the costs. Friendly team at Rapid Tune Derrimut, will be going there again!

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Chris, Ford Falcon

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"Great service, quick and easy. Friendly mechanic"

Jesse, Ford Focus

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Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

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"Excellent service."

Baris, MAZDA 2

Goodyear Autocare WaterGardens

TAYLORS LAKES
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Fairly good service. Had to call back as invoice was not emailed as promised and...

Fairly good service. Had to call back as invoice was not emailed as promised and address was written incorrectly

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Abraham, Nissan Pulsar

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Michael was my mechanic and I loved his work. Straight to the point and very pro...

Michael was my mechanic and I loved his work. Straight to the point and very professional people. Definitely found my new mechanics.

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Dimitar, HOLDEN VECTRA

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"Detailed safety report - very thorough"

David, Peugeot 206

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peter, Hyundai Getz

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The service team were great. They provided a prompt service and my car ran smoot...

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Nick, Ford Focus

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Guantong, Mitsubishi Lancer

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Dave, Toyota Camry

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Glenn, HOLDEN CALAIS

Midas Yarraville

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Fantastic service, very helpfull. explained all work completed on the car. Will ...

Fantastic service, very helpfull. explained all work completed on the car. Will be using again for sure.

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Nicholas, Volkswagen Golf VII

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Friendly and efficient staff. All work done as requested. Very reasonable prices...

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Ross, Holden Adventra

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Highly recommended. Very knowledgeable. Fantastic service with amazing customer ...

Highly recommended. Very knowledgeable. Fantastic service with amazing customer service!!

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Marissa, Holden Cruze

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"Excellent service will be returning in the future."

Kristy, Subaru Impreza

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Midas Highpoint

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Experience was good. Staff was very nice. Explained everything to me. He service...

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Angela, MERCEDES B - CLASS

Moving Motors Pty Ltd

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Excellent customer service and very professional. Very detailed with everything ...

Excellent customer service and very professional. Very detailed with everything that was done or needed to be done to my vehicle.

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petelo, Holden Sportwagon

Always There Automotive Mobile

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Sean came and completed my 50,000 km service on my Honda City. He was very professional and did the job so quickly. Highly recommended mechanic 10/10

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Rebecca, Honda City

Acetune Mobile Mechanics

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"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

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Hutchins MobilTech

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I have had Hutchins MobileTech (HMT) service my car for over 2 years now. It is ...

I have had Hutchins MobileTech (HMT) service my car for over 2 years now. It is a car just out of new car warranty. I found HMT a frank and genuine motor mechanic. HMT is punctual and performs a very good quality of servicing. HMT provides feedback - verbal or notes on actions to take between servicing. For e.g. my car tyres were due for a change. Thanks to HMT I was able to use my tyres for an extra 6 months before buying new ones.

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Aamir, MAZDA 6

Book trusted and local mechanics with AutoGuru.

Need a Kariah mechanic for your car service? Use AutoGuru to compare the best mechanics and workshops in your area of Barwon South West. Simply find the mechanic you want to use, confirm the price upfront, and book.

Let AutoGuru compare the best results locally around Kariah. Find mechanics that can service your vehicle, compare their price and book, all in one place. It’s less work for you, with no nasty surprises, and quality service from the best mechanics in Barwon South West.

We source all types of services for all types of vehicles, from a standard safety check on a Hyundai, to a milestone logbook service on a Jaguar. Our trusted mechanics in the Kariah area have you covered whatever your vehicle needs.

Don't forget you can also compare and book local mobile mechanics in Kariah through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Kariah have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Kariah that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661