Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Midas Auto Service Centre Ballarat

DELACOMBE
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent service! Friendly staff, I'd suggest others to go this workshop."

Vince, Holden Astra

Highton Automotive Services

HIGHTON
star star star star star

LATEST REVIEW

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star star star star star

"Pleasantly surprised, rang before they did any work and washed the car for me."

Linda, HONDA ACCORD

Always There Automotive

GROVEDALE
star star star star star

LATEST REVIEW

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star star star star star

Professional and thorough service, will definitely be taking my car back there a...

Professional and thorough service, will definitely be taking my car back there and recommending to friends.

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Melanie, Ford EcoSport

Midas Belmont-Geelong

BELMONT
star star star star star_half

LATEST REVIEW

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star star star star star

"Great service, good advice"

Dana, Suzuki Grand Vitara

Natrad Ballarat

WENDOUREE
star star star star star_half

LATEST REVIEW

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star star star star star

"All good Jack was great as usual"

Wayne, BMW 5 Series

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

LATEST REVIEW

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star star star star star

"Good honest service. Will be back in 10,000 klms."

Patrick, Jeep Wrangler

ABS Geelong

BELL PARK
star star star star star

LATEST REVIEW

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star star star star star_border

I really don’t know what they did to the car because they didn’t fill out the lo...

I really don’t know what they did to the car because they didn’t fill out the log book. When I asked how did it go, they responded with good. I knew I needed new tyres because it was picked up in my last service somewhere else but they didn’t say anything. Just needed to explain what they actually did to the car and I would have been happier. Overall, pretty good.

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Bec, Honda Civic

No deposit & interest free

BOOK NOW, PAY LATER

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Geelong Automotive

BREAKWATER
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I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Ocean Grove Service Centre

OCEAN GROVE
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"No fuss service. Very easy to deal with and a job well done."

Kimbra, Mitsubishi Lancer

McKinley Automotive Services

DRYSDALE
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"Fair price. Still look out for other things on the car."

Vincent, Citroen C4

Marsh Mechanics

MADDINGLEY
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"Great friendly service"

Col, Audi A4

Fred's Auto Mechanic Repairs

WERRIBEE
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Very happy, arrived a bit late, they still had a car for me to use (but I decide...

Very happy, arrived a bit late, they still had a car for me to use (but I decided to walk home and back), the man was so nice, told me what they had done and what part had to be ordered and when to come back. Added bonus they swapped my tyres and balanced them also washed the exterior. Those where unexpected bonuses and at no charge. If busy maybe I won't get so lucky but will definitely recommend Fred's to my family and we are a 3 car household which will now be using Fred's.

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June, Hyundai Accent

Midas Werribee Plaza

WERRIBEE
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Service was completed very thoroughly and a full report was given at the end. Al...

Service was completed very thoroughly and a full report was given at the end. All for the agreed price. Great work !!

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ben, Toyota Landcruiser Prado

Midas Hoppers Crossing

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"Great customer service and work."

Matthew, Holden Sportwagon

Ultra Tune Melton

MELTON
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"Paul was great! Fast and professional!"

Kristoffer, Mitsubishi Outlander

Tyrepower Werribee

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"It was good quicker and good price"

Pathit, Toyota Camry

* Minimum service amounts apply

Euro Auto Care

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"Very good and quick service as described in the quote"

Ali, Honda Civic

Perfect Auto Service

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"Cheapest service in the area but with exceptional result! Really recommended."

Yaohan, Mitsubishi Lancer

MC Auto Service Centre

HOPPERS CROSSING
star star star star star_border

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star star star star star

Excellent service, fast and efficient. I took in my Holden commodore 2008 to hav...

Excellent service, fast and efficient. I took in my Holden commodore 2008 to have the front break pads and 2 disk changed for $370 they installed brand new disks and pads. Very happy with the service and will highly recommend MC auto to family and friends.

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Liva, Holden Commodore

* Minimum service amounts apply

Azzco Mechanical Service

HOPPERS CROSSING
star star star star star

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Extremely happy with the work carried out. The staff were helpful & friendly. Wo...

Extremely happy with the work carried out. The staff were helpful & friendly. Would not hesitate to return for future servicing & work.

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Margaret, Nissan Pulsar

Express Auto and Mechanical Service Centre

LAVERTON
star star star star star

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Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Beagle Boys Automotive

ROSEBUD WEST
star star star star star

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Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

Fix All Automotive

RAVENHALL
star star star star star

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Prompt service.Very thorough.Lets you know of anything that needs doing ie Batte...

Prompt service.Very thorough.Lets you know of anything that needs doing ie Battery.Will use again

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Daisy, Mazda 2

* Minimum service amounts apply

Midas Caroline Springs

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They didn't include everything listed in the service book and listed on the webs...

They didn't include everything listed in the service book and listed on the website for a standard service such as checking breaks and rotating my tires not sure the reason why so I will give them a call tomorrow.

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Krista, Mazda 3

Velocity Tyre & Auto

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"Well the service was okay"

Justin, Toyota Camry

Rapid Tune Derrimut

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"Really happy with the service received."

Amal, Honda Civic

Protune Automotive

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"Good friendly knew what he was talking about would recommend to anyone"

Jody, Mitsubishi Triton

Repair Right Auto Mechanics

LAVERTON NORTH
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Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

Autotech Service Centre

SUNSHINE WEST
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"Excellent service."

Baris, MAZDA 2

MKT Automotive

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Straightforward, fair price and everything was explained. More effort was put in...

Straightforward, fair price and everything was explained. More effort was put in by the mechanic (Michael) and it was appreciated! I recommend this place and would be happy to go again.

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Dean, Fiat 500/500C

Goodyear Autocare WaterGardens

TAYLORS LAKES
star star star star star_half

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Fairly good service. Had to call back as invoice was not emailed as promised and...

Fairly good service. Had to call back as invoice was not emailed as promised and address was written incorrectly

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Abraham, Nissan Pulsar

Best Way Mechanical and Tyre Repairs

SUNSHINE
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The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Western Auto Services Pty Ltd

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"Friendly and knowledgeable mechanic. Will use his services again."

Liam, Hyundai Getz

Midas Sunshine

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"Great staff with wonderful service.. will defo use them again."

Linda, Renault Megane III

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I thought that the experience with Exceltune was good, they contacted me regarding other work needed, and kept the replaced pieces to show me on pickup so I could see they had done the work.

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Alan, HYUNDAI TUCSON

Midas Sunbury

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"Great service very clean workshop"

Peter, Toyota Echo

Star Auto Group Pty Ltd

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"All good"

Harawira, Holden Commodore

Midas Yarraville

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Fantastic service, very helpfull. explained all work completed on the car. Will be using again for sure.

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Nicholas, Volkswagen Golf VII

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Friendly and efficient staff. All work done as requested. Very reasonable prices...

Friendly and efficient staff. All work done as requested. Very reasonable prices.

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Ross, Holden Adventra

Highpoint Mufflers & Service Centre

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Did everything I wanted. Smooth transaction competitive price and friendly mecha...

Did everything I wanted. Smooth transaction competitive price and friendly mechanics

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Rehan, Nissan Pulsar

Highpoint Automotive Repairs

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"Excellent service will be returning in the future."

Kristy, Subaru Impreza

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Midas Highpoint

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Pleasant experience. No fuss, courteous and professional. Service with a smile. ...

Pleasant experience. No fuss, courteous and professional. Service with a smile. Recommended.

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Randy, Toyota RAV4

ABS Mornington

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I would normally service my own car but took a chance using someone else. I am...

I would normally service my own car but took a chance using someone else. I am very happy with the service provided

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Marcus, Toyota RAV4

The Tyre Place Mornington

MORNINGTON
star star star star star

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I have used The Tyre Place several times and found them to be spot on, a no fuss...

I have used The Tyre Place several times and found them to be spot on, a no fuss service is completed for a very reasonable price,with no surprises at the end. Any problem that is found is discussed prior to proceeding. Much more user friendly than many of the Holden Dealers for service. Recommended.

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Brian, HOLDEN COMMODORE

Seaside Auto Care

MORNINGTON
star star star star star

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star star star star star

"👍 😀"

Deb, Toyota RAV4

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

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Sean from Always There Automotive was great. He not only provided the service I ...

Sean from Always There Automotive was great. He not only provided the service I paid for but explained it to me in a way I could understand what else I should be doing to maintain my car. He comes across as a guy who is passionate about what he does and is skilled in his trade. I have been looking for a trustworthy mechanic and now I have one.

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Damian, FORD FALCON

Acetune Mobile Mechanics

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"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

Autolube

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star star star star star

Hutchins MobilTech

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star star star star star

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"Great job, thanks so much!"

Chelsea, MAZDA 3

Book trusted and local mechanics with AutoGuru.

Need a Jancourt mechanic for your car service? Use AutoGuru to compare the best mechanics and workshops in your area of Barwon South West. Simply find the mechanic you want to use, confirm the price upfront, and book.

Why spend hours ringing around when you can find all the best mechanics in Jancourt right here? Our upfront quoting system means you’ll know beforehand how much your repair or service will be, so no nasty surprises. It really couldn’t be easier. Join other happy Barwon South West customers today!

All of the Jancourt mechanics we list on AutoGuru are trusted locals who have a reputation for excellence. Regardless of your car’s make or model, you’ll easily find the right mechanic at the right price for your service or repair.

Don't forget you can also compare and book local mobile mechanics in Jancourt through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Jancourt have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661