Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Natrad Ballarat

WENDOUREE
star star star star star_half

LATEST REVIEW

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star star star star star

Very friendly and great customer service. Thoroughly looked over my car and told...

Very friendly and great customer service. Thoroughly looked over my car and told me what they would be keeping a look out for on the next service. I was very happy with the price and the friendly staff at Duo Mobile. Thanks Jack.

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Brad, Hyundai Tucson

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

LATEST REVIEW

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star star star star star

As with previous services Edan Cassell Edge Automotive was easy to deal with, th...

As with previous services Edan Cassell Edge Automotive was easy to deal with, thorough, very efficient and reasonably priced. Cannot fault them on anything.

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Andrew, Nissan Pathfinder

Highton Automotive Services

HIGHTON
star star star star star

LATEST REVIEW

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star star star star star

The only thing I could fault was they cleaned off my recommended tyre rotation s...

The only thing I could fault was they cleaned off my recommended tyre rotation sticker on my window which had only just been put on the week before by Tyrepower.

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Natalie, SUZUKI ALTO

ABS Geelong

BELL PARK
star star star star star

LATEST REVIEW

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star star star star star_border

I really don’t know what they did to the car because they didn’t fill out the lo...

I really don’t know what they did to the car because they didn’t fill out the log book. When I asked how did it go, they responded with good. I knew I needed new tyres because it was picked up in my last service somewhere else but they didn’t say anything. Just needed to explain what they actually did to the car and I would have been happier. Overall, pretty good.

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Bec, Honda Civic

Always There Automotive

GROVEDALE
star star star star star

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Got a routine car service done without hassle, even though they were busy. Highl...

Got a routine car service done without hassle, even though they were busy. Highly recommended!

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Muhammad, Honda City

No deposit & interest free

BOOK NOW, PAY LATER

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Midas Belmont-Geelong

BELMONT
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I was very happy with the service provided and with the friendliness of the staf...

I was very happy with the service provided and with the friendliness of the staff.

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Shanae, Honda Accord

Affordable Tyres and Servicing

SOUTH GEELONG
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Great job. I like the fact that they check the tyres also and let you know if t...

Great job. I like the fact that they check the tyres also and let you know if there is any problem with your wheel or steering alignment.

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Gavin, VOLKSWAGEN GOLF

Geelong Automotive

BREAKWATER
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I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Marsh Mechanics

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"Great friendly service"

Col, Audi A4

Ocean Grove Service Centre

OCEAN GROVE
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Very Good. Very helpful. Checked everything that needed to be done and also rang...

Very Good. Very helpful. Checked everything that needed to be done and also rang me to say battery was not good which I asked them to check.

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Susie, Volkswagen Tiguan

McKinley Automotive Services

DRYSDALE
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A wee secret in Drysdale! Great service-finished earlier, so was able to pick up...

A wee secret in Drysdale! Great service-finished earlier, so was able to pick up car sooner great job.Highly recommended.

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Mark, Honda JAZZ

Charge Less Autos

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"great service, very quick and reliable and no hassles will return again"

Tyler, Ford Falcon

Ultra Tune Melton

MELTON
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Fantastic service, great price, friendly and helpful staff. Will definitely be m...

Fantastic service, great price, friendly and helpful staff. Will definitely be my regular service provider.

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Katie, Holden Trax

Bendigo Complete Auto Care

IRONBARK
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"very courteous,prompt service"

Colleen, Holden Commodore

Fred's Auto Mechanic Repairs

WERRIBEE
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Fred’s auto was a great and seamless experience. I definitely appreciated the fr...

Fred’s auto was a great and seamless experience. I definitely appreciated the free loan car. On return, I was billed exactly what I was quoted for the service and was surprised to find my car and engine washed as well! Will more than likely be back there for my next service.

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Arbi, Jeep Patriot

Midas Werribee Plaza

WERRIBEE
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Service was completed very thoroughly and a full report was given at the end. Al...

Service was completed very thoroughly and a full report was given at the end. All for the agreed price. Great work !!

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ben, Toyota Landcruiser Prado

King Bear Auto

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It was great! Friendly, did what they said they would do and my car was finished...

It was great! Friendly, did what they said they would do and my car was finished at the time I requested. This is the first place that has taken the time to explain everything to me about the work they have done and future work that will be required. Will definitely go back 👌

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Sally, BMW 3 Series

Midas Hoppers Crossing

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"Very professional & friendly. Enjoyed the services."

Rifai, Ford Focus

Tyrepower Werribee

HOPPERS CROSSING
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"The service staff were very helpful , car service was great value"

Peter, Holden Colorado

* Minimum service amounts apply

Euro Auto Care

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Friendly staff and done safety check in the whole car. Suggested key things and ...

Friendly staff and done safety check in the whole car. Suggested key things and state of other components that possibly needs serving in future. Overall its a good experience and will recommend

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linodh, Toyota Camry

MC Auto Service Centre

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"Was good work. well done"

Akosua, Nissan Maxima

Perfect Auto Service

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"I found the experience good, only time will tell, to see how my car travels"

Bev, Holden Epica

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Azzco Mechanical Service

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My experience with the machanic was A++ He made my husband and I very welcome a...

My experience with the machanic was A++ He made my husband and I very welcome and even offered to take us to the shopping center. My windscreen was replaced sooner than the expected time and the workshop experience was excellent. I would definitely use Azzco mechanical service again.

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Lisa, Nissan X-Trail

Fix All Automotive

RAVENHALL
star star star star star

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Prompt service. Friendly and lets you know of any issues for the following servi...

Prompt service. Friendly and lets you know of any issues for the following service. Will use again.

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Daisy, Toyota Echo

Velocity Tyre & Auto

CAROLINE SPRINGS
star star star star star

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"very happy"

Carina, Peugeot 207

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
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They didn't include everything listed in the service book and listed on the webs...

They didn't include everything listed in the service book and listed on the website for a standard service such as checking breaks and rotating my tires not sure the reason why so I will give them a call tomorrow.

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Krista, Mazda 3

Express Auto and Mechanical Service Centre

LAVERTON
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Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Midas Sunbury

SUNBURY
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"very easy to use and the service was excellent and the people very helpful."

Kimba, Toyota FJ Cruiser

Rapid Tune Derrimut

DERRIMUT
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The staff were friendly and the work was done on time as planned and in a profes...

The staff were friendly and the work was done on time as planned and in a professional manner. Would definitely go back to them.

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Chantelle, Hyundai ix35

Goodyear Autocare WaterGardens

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Fairly good service. Had to call back as invoice was not emailed as promised and...

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Abraham, Nissan Pulsar

Protune Automotive

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"Good friendly knew what he was talking about would recommend to anyone"

Jody, Mitsubishi Triton

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Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

Autotech Service Centre

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Autotech are a family owned and run business. The customer service was wonderful...

Autotech are a family owned and run business. The customer service was wonderful, they are very professional and ethical. My car is now running like a dream. I would highly reccommend them. They checked in with me before doing any work, providing quotes and seeking approval each step of the way. My car will now only be serviced at Autotech, it's great to find honest mechanics I can trust.

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Taryn, Mazda 121 Metro

MKT Automotive

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If you looking to get any job done on your car quickly, efficiently and with great pricing then Michael is the guy. He have a great, friendly and never say no attitude. I have trust issues with mechanics, but Michael made me feel safe. Going again, thank you.

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Kam, HOLDEN CAPTIVA

Best Way Mechanical and Tyre Repairs

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The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Midas Sunshine

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"Great and fast service."

Dung, Toyota Corolla

Star Auto Group Pty Ltd

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"All good"

Harawira, Holden Commodore

Western Auto Services Pty Ltd

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Friendly, honest workers. Been going to these guys for awhile now, (for my ford ...

Friendly, honest workers. Been going to these guys for awhile now, (for my ford and Nissan) and I've had no trouble at all. Thanks western auto services.

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Mikaela, Nissan Maxima

Exceltune

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Great knowledge and able to relay in simple language what has to be done. Any me...

Great knowledge and able to relay in simple language what has to be done. Any mechanic who suggests to leave the car for an extra day must be in love with the job.

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Glenn, HOLDEN CALAIS

Car Servicing & You Keilor Park

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They were able to lend me a courtesy car which made my day much easier. They als...

They were able to lend me a courtesy car which made my day much easier. They also texted me when my car was ready, which was sooner than I expected.

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Eleanor, Mazda 2

Midas Yarraville

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"Midas looked after us extremely well and were very efficient and professional!"

Martin, Toyota Yaris

Moving Motors Pty Ltd

TULLAMARINE
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Efficient and knowledgeable. Dropped me off and picked me up at shopping centre ...

Efficient and knowledgeable. Dropped me off and picked me up at shopping centre so I didn't have to wait in their garage.

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Julie, Toyota Camry

Highpoint Automotive Repairs

MARIBYRNONG
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"Excellent service will be returning in the future."

Kristy, Subaru Impreza

Highpoint Mufflers & Service Centre

MARIBYRNONG
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Top marks - pick up, drop off and clean the car inside and out. That is a great ...

Top marks - pick up, drop off and clean the car inside and out. That is a great customer experience!

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Ash, Jeep Grand Cherokee

* Minimum service amounts apply

Midas Highpoint

MARIBYRNONG
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Good friendly service. Warm welcoming staff and quick professional service. Defi...

Good friendly service. Warm welcoming staff and quick professional service. Definitely recommend.

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Mata, HOLDEN COMMODORE

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

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So simple and easy, from booking online to the attention to detail provided by A...

So simple and easy, from booking online to the attention to detail provided by Always There Automotive Mobile. Prompt, friendly and efficient mechanic. My Renault was serviced in my driveway, using quality Valvoline oil etc. Very happy customer, will be using this service again.

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Loretta, Renault Megane III

Acetune Mobile Mechanics

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Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

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Michelle, Kia Grand Carnival

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Hutchins MobilTech

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star star star star star

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"Paul the mechanic came on time and was very helpful and friendly."

Paul, SUBARU IMPREZA

Book trusted and local mechanics with AutoGuru.

Looking for a mechanic in Hotspur? AutoGuru finds your closest quality car mechanics for you to compare all in one place. We combine Barwon South West’s best car service options for your vehicle and location; so you can book with the click of a button, and one fixed price.

When you search for a mechanic in Hotspur, we find the best results locally and around Barwon South West for your location and vehicle. That means less work for you, without missing the best deals. Results shown are for the same scheduled service tasks, just parts and labour costs that vary from mechanic to mechanic.

Whether you need a standard safety service or a major logbook service, we find mechanics in the Hotspur area that can deliver the service you need. We source mechanics that can service all makes and models of vehicles, so you’ll never have to travel far for a quality service, at a fixed price.

Don't forget you can also compare and book local mobile mechanics in Hotspur through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Hotspur have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Hotspur that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661