Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Natrad Ballarat

WENDOUREE
star star star star star_half

LATEST REVIEW

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star star star star star

Jack was very helpful in showing the poor work done on the vehicle by a previous...

Jack was very helpful in showing the poor work done on the vehicle by a previous repairer.

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Paul, Mazda CX-9

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

LATEST REVIEW

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star star star star star

Very open, honest and well presented service facility and personnel. Will defini...

Very open, honest and well presented service facility and personnel. Will definitely use them again.

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Andrew, NISSAN PATHFINDER

Charge Less Autos

KANGAROO FLAT
star star star star star

LATEST REVIEW

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star star star star star

"Great service, well detailed with all charges and aditional extras explained"

Jaimi, Mitsubishi Lancer

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

LATEST REVIEW

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star star star star star

"Honest ,prompt service awesome team of mechanics wouldn't go anywhere else"

Jai, Nissan Navara/Pick-up

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Barwon South West

Marsh Mechanics

MADDINGLEY
star star star star star_half

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star star star star star

"Great friendly service"

Col, Audi A4

King Bear Auto

EAST BENDIGO
star star star star star_half

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star star star star star

Very helpful staff. Excellent customer service in letting you know what their do...

Very helpful staff. Excellent customer service in letting you know what their doing have done etc.

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Barry, Ssangyong Korando

ABS Geelong

BELL PARK
star star star star star

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star star star star star_border

I really don’t know what they did to the car because they didn’t fill out the lo...

I really don’t know what they did to the car because they didn’t fill out the log book. When I asked how did it go, they responded with good. I knew I needed new tyres because it was picked up in my last service somewhere else but they didn’t say anything. Just needed to explain what they actually did to the car and I would have been happier. Overall, pretty good.

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Bec, Honda Civic

Highton Automotive Services

HIGHTON
star star star star star

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"Pleasantly surprised, rang before they did any work and washed the car for me."

Linda, HONDA ACCORD

Midas Belmont-Geelong

BELMONT
star star star star star_half

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star star star star star

Thanks for the service, felt it was a little expensive but the mechanic took the...

Thanks for the service, felt it was a little expensive but the mechanic took the time and explained the costs involved. I appreciate him doing that and better understand costs at Midas.

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Paul, FORD FOCUS

Always There Automotive

GROVEDALE
star star star star star

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star star star star star

Great price, no hidden extras, option of the loan car was a great help, see you ...

Great price, no hidden extras, option of the loan car was a great help, see you for the next service!

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Brenton, Holden Astra

Affordable Tyres and Servicing

SOUTH GEELONG
star star star star star_half

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Great job. I like the fact that they check the tyres also and let you know if t...

Great job. I like the fact that they check the tyres also and let you know if there is any problem with your wheel or steering alignment.

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Gavin, VOLKSWAGEN GOLF

Geelong Automotive

BREAKWATER
star star star star_half star_border

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star star star star_border star_border

I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Ultra Tune Melton

MELTON
star star star star star

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"Very professional and courteous"

Rajnesh, Hyundai ix35

Ocean Grove Service Centre

OCEAN GROVE
star star star star star

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star star star star star_border

Price for normal servicing is fair. Waited for about 2 hours to complete the job...

Price for normal servicing is fair. Waited for about 2 hours to complete the job and was acceptable for a place without waiting area (although a cafe is just 3 shops down).

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Vincent, Citroen C4

McKinley Automotive Services

DRYSDALE
star star star star star

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I dropped off my car for its 100.000km service and received a call to say that ...

I dropped off my car for its 100.000km service and received a call to say that my car was ready. I was really happy with the way every thing was handled

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Nola, Toyota Yaris

Fred's Auto Mechanic Repairs

WERRIBEE
star star star star star_border

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"Clearly says car wash and vacuum included but no car wash."

Paul, Nissan Maxima

Midas Sunbury

SUNBURY
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They are always understanding, as due to overdue service , but they understand a...

They are always understanding, as due to overdue service , but they understand and don't hassle you if you can't make it. I did make it this time round as I had the money which is a bonus, and they were great. Great pleasure to do business with them, thank you once again for understanding.

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Sandra, FORD FOCUS

Midas Werribee Plaza

WERRIBEE
star star star star star

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Car needed service... car got serviced in a timely manner Price is good, way le...

Car needed service... car got serviced in a timely manner Price is good, way less money/time than the dealership People are nice aswell, ill be back for next service :)

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Brendan, Holden Commodore

Midas Hoppers Crossing

HOPPERS CROSSING
star star star star star_half

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The manager Tim is excellent and skilled in customer service. He ensured his ap...

The manager Tim is excellent and skilled in customer service. He ensured his apprentice Dimi met the tight deadlines in the major service that my car required. Dimi is an impressive asset to the company. His focus on achieving outcomes and meeting customer's needs is rarely seen in modern retail/customer service industries. Midas Hoppers Crossing will be my choice going forward. I hope it is your choice too.

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Carol, Mitsubishi Lancer

Fix All Automotive

RAVENHALL
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Value for money. Easy to talk to. Very informative. Highly recommended. Well def...

Value for money. Easy to talk to. Very informative. Highly recommended. Well definitely will call again.

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Tito, HOLDEN BARINA

Tyrepower Werribee

HOPPERS CROSSING
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Andrew did a fabulous job. He called to let me know all was well and recommended...

Andrew did a fabulous job. He called to let me know all was well and recommended a tyre rotation. The job was done on time and very reasonably priced!!

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Deb, Ford Territory

Velocity Tyre & Auto

CAROLINE SPRINGS
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Great service, Will be going back, there. Have option for a free curiosity car. ...

Great service, Will be going back, there. Have option for a free curiosity car. Thanks Guys.

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Ray, Ford Focus

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
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They didn't include everything listed in the service book and listed on the webs...

They didn't include everything listed in the service book and listed on the website for a standard service such as checking breaks and rotating my tires not sure the reason why so I will give them a call tomorrow.

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Krista, Mazda 3

* Minimum service amounts apply

Euro Auto Care

HOPPERS CROSSING
star star star star star

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THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked ...

THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked for another mechanic but because I wanted it done sooner rather than later, I decided to go with Euro Auto Care. I glad I did! Very professional and friendly. Direct contact was made prior to any extra work that needed to be done on top of my appointment (basic service). The job was done and completed on the day which was very convenient. The car is running better and I couldn't be happier! I think I've found my mechanic! Trust me, you will enjoy your experience at this workshop.

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Luisa, Toyota Echo

MC Auto Service Centre

HOPPERS CROSSING
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"Honda Nice people and service. Cheers guys."

Izet, Honda Accord

Perfect Auto Service

HOPPERS CROSSING
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The mechanics was good, they explained all the work done in detail and didn't do...

The mechanics was good, they explained all the work done in detail and didn't do any work unless requested by the owner of the car

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Annette, Holden Commodore

Express Auto and Mechanical Service Centre

LAVERTON
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Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Rapid Tune Derrimut

DERRIMUT
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Pretty good. I've also had my previous service in this place and the result was ...

Pretty good. I've also had my previous service in this place and the result was good. Had one significant problem before but the people solved it professionally

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Krisna, Ford Focus

Protune Automotive

LAVERTON NORTH
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"Good friendly knew what he was talking about would recommend to anyone"

Jody, Mitsubishi Triton

Repair Right Auto Mechanics

LAVERTON NORTH
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Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

Autotech Service Centre

SUNSHINE WEST
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"great service and nice people."

David, Fiat Ducato

Midas Sunshine

SUNSHINE NORTH
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"Good customer service, explained everything clearly, thanks!"

Melody, Honda Jazz

Star Auto Group Pty Ltd

SUNSHINE NORTH
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Very honest & reliable professional service for my Jeep. Recommend for anyone to...

Very honest & reliable professional service for my Jeep. Recommend for anyone to try them.

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Rasen, Jeep Compass

Best Way Mechanical and Tyre Repairs

SUNSHINE
star star star star star

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The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Car Servicing & You Keilor Park

KEILOR PARK
star star star star star_half

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star star star star star_border

They were able to lend me a courtesy car which made my day much easier. They als...

They were able to lend me a courtesy car which made my day much easier. They also texted me when my car was ready, which was sooner than I expected.

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Eleanor, Mazda 2

MKT Automotive

ALTONA NORTH
star star star star star

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star star star star star

Easy to book. The mechanic was very helpful and answered all our questions. Than...

Easy to book. The mechanic was very helpful and answered all our questions. Thanks!

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Tina, NISSAN MICRA

Exceltune

BRAYBROOK
star star star star star_half

LATEST REVIEW

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star star star star star_border

I thought that the experience with Exceltune was good, they contacted me regardi...

I thought that the experience with Exceltune was good, they contacted me regarding other work needed, and kept the replaced pieces to show me on pickup so I could see they had done the work.

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Alan, HYUNDAI TUCSON

Moving Motors Pty Ltd

TULLAMARINE
star star star star star

LATEST REVIEW

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star star star star star

Efficient and knowledgeable. Dropped me off and picked me up at shopping centre ...

Efficient and knowledgeable. Dropped me off and picked me up at shopping centre so I didn't have to wait in their garage.

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Julie, Toyota Camry

Westmeadows Service Centre

WESTMEADOWS
star star star star star

LATEST REVIEW

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star star star star star

Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

Very easy to deal with, no fuss. Prompt, helpful and did a great job. I would de...

Very easy to deal with, no fuss. Prompt, helpful and did a great job. I would definitely recommend to my friends and family.

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Susie, VOLKSWAGEN TIGUAN

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

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Michelle, Kia Grand Carnival

Custom Body & Automotive Mobile Division

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

Mel from the shop was an absolute jem. Polite, respectable, friendly, ontime and...

Mel from the shop was an absolute jem. Polite, respectable, friendly, ontime and knowledgeable.. He was very quick and to the point and was able to point out some potential trouble for the vehicle in future.. Con the owner is very communicative and works actively with his employees and customers... Definitely will be using them for regular service in future... well done guys... Byron

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Walid, Mercedes-Benz Sprinter

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Hutchins MobilTech

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

Excellent service provided, on time and great work on the car providing very goo...

Excellent service provided, on time and great work on the car providing very good value for money.

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Choon, MAZDA 3

Book trusted and local mechanics with AutoGuru.

Is your car overdue for a service? Are you concerned about hidden costs? Well stress no more because we combine the best mechanics in Gringegalgona and the local area so you can find a service option to suit you – with a fixed price upfront. Compare Barwon South West’s top rated mechanics all in one place, and book your service with the click of a button, or phone 1300 655 661 and we’ll do it for you.

Why call dozens of mechanics throughout Barwon South West when you can find all your local Gringegalgona mechanics right here? At AutoGuru, you can search and book online, from a list of upfront price quotes. Just pay the quoted amount after your vehicle service or repair – there’s no hidden costs!

AutoGuru sources services for a range of vehicle makes and models in Gringegalgona. From your standard 10,000km safety services to major milestone services, and everything in between, we find it for you. Settle on price up front, and book your service, it’s as simple as that.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Gringegalgona.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Gringegalgona that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661