Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

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Always There Automotive

GROVEDALE
star star star star star

LATEST REVIEW

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star star star star star

Very professional and friendly service and not pushy. Everything explained in de...

Very professional and friendly service and not pushy. Everything explained in detail. Definitely going back

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Sharon, Ford Fiesta

Highton Automotive Services

HIGHTON
star star star star star

LATEST REVIEW

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star star star star star

The only thing I could fault was they cleaned off my recommended tyre rotation s...

The only thing I could fault was they cleaned off my recommended tyre rotation sticker on my window which had only just been put on the week before by Tyrepower.

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Natalie, SUZUKI ALTO

Midas Belmont-Geelong

BELMONT
star star star star star_half

LATEST REVIEW

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star star star star star

Thanks for the service, felt it was a little expensive but the mechanic took the...

Thanks for the service, felt it was a little expensive but the mechanic took the time and explained the costs involved. I appreciate him doing that and better understand costs at Midas.

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Paul, FORD FOCUS

Geelong Automotive

BREAKWATER
star star star star_half star_border

LATEST REVIEW

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star star star star_border star_border

I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Ocean Grove Service Centre

OCEAN GROVE
star star star star star

LATEST REVIEW

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star star star star star_border

Price for normal servicing is fair. Waited for about 2 hours to complete the job...

Price for normal servicing is fair. Waited for about 2 hours to complete the job and was acceptable for a place without waiting area (although a cafe is just 3 shops down).

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Vincent, Citroen C4

ABS Geelong

BELL PARK
star star star star star

LATEST REVIEW

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star star star star star_border

I really don’t know what they did to the car because they didn’t fill out the lo...

I really don’t know what they did to the car because they didn’t fill out the log book. When I asked how did it go, they responded with good. I knew I needed new tyres because it was picked up in my last service somewhere else but they didn’t say anything. Just needed to explain what they actually did to the car and I would have been happier. Overall, pretty good.

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Bec, Honda Civic

McKinley Automotive Services

DRYSDALE
star star star star star

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star star star star star

"Fair price. Still look out for other things on the car."

Vincent, Citroen C4

No deposit & interest free

BOOK NOW, PAY LATER

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Beagle Boys Automotive

ROSEBUD WEST
star star star star star

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star star star star star

Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

Fred's Auto Mechanic Repairs

WERRIBEE
star star star star star_border

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star star star star_border star_border

"Clearly says car wash and vacuum included but no car wash."

Paul, Nissan Maxima

Midas Werribee Plaza

WERRIBEE
star star star star star

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star star star star star

Car needed service... car got serviced in a timely manner Price is good, way le...

Car needed service... car got serviced in a timely manner Price is good, way less money/time than the dealership People are nice aswell, ill be back for next service :)

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Brendan, Holden Commodore

Midas Hoppers Crossing

HOPPERS CROSSING
star star star star star_half

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star star star star star

Booked my Toyota Kluger for 110,000km Log Book Service on Saturday 8.00am on 11/...

Booked my Toyota Kluger for 110,000km Log Book Service on Saturday 8.00am on 11/03/2017. It was very good experience, on time and, very honest feedback was given about queries.

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MOHAMMED FAIZAL, Toyota Kluger

ABS Mornington

MORNINGTON
star star star star star

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star star star star star

I would normally service my own car but took a chance using someone else. I am...

I would normally service my own car but took a chance using someone else. I am very happy with the service provided

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Marcus, Toyota RAV4

The Tyre Place Mornington

MORNINGTON
star star star star star

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star star star star star

Very well run efficient centre with friendly staff and very pleasant to deal wit...

Very well run efficient centre with friendly staff and very pleasant to deal with. Very happy with the service.

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Michael, Toyota COROLLA

Seaside Auto Care

MORNINGTON
star star star star star

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My car was serviced promptly, important issues were brought to my attention and ...

My car was serviced promptly, important issues were brought to my attention and looked after, I had a courtesy car to get me home and the price was reasonable. Communication was excellent and this is old-fashioned, good customer care.

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Ken, NISSAN DUALIS

Rapid Tune Mornington

MORNINGTON
star star star star star_half

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star star star star star

"Great service.. Good communication and great pricing"

Brett, Mitsubishi Triton

Peninsula Diesel Repairs

MOOROODUC
star star star star star

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star star star star star

Excellent service , friendly staff members. Highly recommend peninsula diesel to...

Excellent service , friendly staff members. Highly recommend peninsula diesel to anyone with a 4x4 .

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Rohan, NISSAN NAVARA

* Minimum service amounts apply

Euro Auto Care

HOPPERS CROSSING
star star star star star

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star star star star star

"Honestly the best bloke to work on a car, attention to detail, honest guy."

Jonathan, Volkswagen Golf

Tyrepower Werribee

HOPPERS CROSSING
star star star star star

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star star star star star

The staff were very helpful and honstent about what need to be done i will be go...

The staff were very helpful and honstent about what need to be done i will be going back there for future work.

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John, Honda Jazz

Perfect Auto Service

HOPPERS CROSSING
star star star star star_border

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star star star star star

Service done quick and easy! they have flexible drop off times, friendly team, a...

Service done quick and easy! they have flexible drop off times, friendly team, and always look after my car :)

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Mischa, Holden Cruze

MC Auto Service Centre

HOPPERS CROSSING
star star star star star_border

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star star star star star

"Moe the owner was fantastic knew what he was doing and customer focused"

Harold, Holden Captiva

* Minimum service amounts apply

Azzco Mechanical Service

HOPPERS CROSSING
star star star star star

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star star star star star

Extremely happy with the work carried out. The staff were helpful & friendly. Wo...

Extremely happy with the work carried out. The staff were helpful & friendly. Would not hesitate to return for future servicing & work.

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Margaret, Nissan Pulsar

Express Auto and Mechanical Service Centre

LAVERTON
star star star star star

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Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Marsh Mechanics

MADDINGLEY
star star star star star_half

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"Great friendly service"

Col, Audi A4

Midas Auto Service Centre Ballarat

DELACOMBE
star star star star star_half

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star star star star star

The service was great and they were consultative regarding all that was done. Th...

The service was great and they were consultative regarding all that was done. The service extras were a bonus, including a wash and detail and the final charges were reasonable. All in all a very positive experience.

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Brad, Mazda Tribute

* Minimum service amounts apply

Tyreright Hastings

HASTINGS
star star star star star_border

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star star star star_border star_border

I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

Protune Automotive

LAVERTON NORTH
star star star star star

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star star star star star

"Friendly and excellent service from Andrew"

Nick, Mazda CX-5

Natrad Ballarat

WENDOUREE
star star star star star_half

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star star star star star

"All good Jack was great as usual"

Wayne, BMW 5 Series

Midas Frankston

FRANKSTON
star star star star star_half

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"Very obliging & courteous"

Maureen, Suzuki Swift

LRH Automotive Services Ltd

FRANKSTON
star star star star star_half

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star star star star_border star_border

Rob was a really great guy, but the engine oil was over filled causing an error ...

Rob was a really great guy, but the engine oil was over filled causing an error and there has been an error relating to the battery and alternator that came up within 15mins of leaving the workshop that was not present before the service. To his credit Rob has been helpful regarding the errors and has invited me back to the workshop so that he can look to remedy them.

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Vanessa, MERCEDES C - CLASS

Sureshift Automatics

FRANKSTON
star star star star star_half

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star star star star star

This is an owner run and managed service which is good if like me, you want to k...

This is an owner run and managed service which is good if like me, you want to keep small businesses in the community alive. My car was ready when I was told it would be, the mechanic was honest and open about what work may need to be completed in the future. Very fair pricing and a trustworthy person. Will be returning to the same place for my next service.

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Sarah, Mitsubishi 380

Repair Right Auto Mechanics

LAVERTON NORTH
star star star star star

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Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

Rapid Tune Derrimut

DERRIMUT
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VW service, breaks, spark plugs and rotary done. They did an amazing job and did...

VW service, breaks, spark plugs and rotary done. They did an amazing job and didn't just try to rip me off like some mechanics. Would highly recommend

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Montana, Volkswagen Golf V

Ultra Tune Melton

MELTON
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"They were very helpful explained everything really well"

Pam, Mazda 2

MKT Automotive

ALTONA NORTH
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If you looking to get any job done on your car quickly, efficiently and with gre...

If you looking to get any job done on your car quickly, efficiently and with great pricing then Michael is the guy. He have a great, friendly and never say no attitude. I have trust issues with mechanics, but Michael made me feel safe. Going again, thank you.

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Kam, HOLDEN CAPTIVA

Fix All Automotive

RAVENHALL
star star star star star

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Value for money. Easy to talk to. Very informative. Highly recommended. Well def...

Value for money. Easy to talk to. Very informative. Highly recommended. Well definitely will call again.

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Tito, HOLDEN BARINA

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
star star star star star_border

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star star star star_border star_border

They didn't include everything listed in the service book and listed on the webs...

They didn't include everything listed in the service book and listed on the website for a standard service such as checking breaks and rotating my tires not sure the reason why so I will give them a call tomorrow.

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Krista, Mazda 3

Velocity Tyre & Auto

CAROLINE SPRINGS
star star star star star

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star star star star star

Guys were friendly, workshop was clean & tidy, good prices. Will definitely use ...

Guys were friendly, workshop was clean & tidy, good prices. Will definitely use & recommend again.

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Paula, Toyota RAV4

Gregs Auto Care & Batteries

LANGWARRIN SOUTH
star star star star star

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star star star star star

Was a little concerned with the time spent to complete service, but when I arriv...

Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

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Gary, Jeep Grand Cherokee

Autotech Service Centre

SUNSHINE WEST
star star star star star

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star star star star star

"Not really a waiting room provided, no bathrooms or tea/cofee"

Sally, MITSUBISHI OUTLANDER

ABS Seaford

SEAFORD
star star star star star

LATEST REVIEW

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star star star star star

"Reasonably priced and thorough"

Joanne, Jeep Cherokee

Rapid Tune Langwarrin

LANGWARRIN
star star star star star

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star star star star star

Gary is a top bloke and was absolutely helpful, will definitely go back, rapid t...

Gary is a top bloke and was absolutely helpful, will definitely go back, rapid tune is a great service centre! Highly recommend.

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Brayden, Mitsubishi Lancer

Any Terrain Automotive

SEAFORD
star star star star star

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star star star star star

"Very nice customer service, happy with price and info they gave me"

Monika, Hyundai Elantra

Best Way Mechanical and Tyre Repairs

SUNSHINE
star star star star star

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star star star star star

The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Goodyear Autocare Chelsea

CHELSEA
star star star star star

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"Excellent will definitely use them again"

Leigh, MAZDA 3

Midas Yarraville

YARRAVILLE
star star star star star_half

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star star star star star

"Very professional and friendly."

Brenton, Holden Calais

Western Auto Services Pty Ltd

TOTTENHAM
star star star star star_half

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star star star star star

I booked in for log book servicing. The shop was easy to find; ample parking spa...

I booked in for log book servicing. The shop was easy to find; ample parking space. The mechanic was very knowledgeable and answered my queries courteously. I was provided with a loan car as requested. The service ran for six hours, all areas covered except aircon filter replacement. The car was not washed when returned; according to them it is not part of the package. Overall, still a five star experience. Thank you.

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Arturo, Nissan X-Trail

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

"Thanks to Greg all good"

Philip, Mazda CX-3

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

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Michelle, Kia Grand Carnival

Custom Body & Automotive Mobile Division

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

I have scheduled a service with this repairer and dont regret it at all. The ser...

I have scheduled a service with this repairer and dont regret it at all. The service is fantastic, the mechanic arrived at the scheduled time, serviced my car and also told me whats going on with my vehicle. He suggested some repairs to my car but was honest to tell me that i dont need them right away. I strongly recommend this mobile mechanic.

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Udaykumar, Holden Barina

ABC Mobile Mechanic Nick

airport_shuttle Mobile Mechanic

star star star star star

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"Very efficient & professional. We were very impressed."

Therese, Mazda 626

Book trusted and local mechanics with AutoGuru.

If your dream machine is giving you nightmares, we can help you find the best Grey River mechanics & car services to get you back on the road again. We have sourced the most reliable mechanics from all over Barwon South West and you can access them all right here with the click of a button. Just enter a couple of details and choose from the list of fixed price quotes.

Why spend hours ringing around when you can find all the best mechanics in Grey River right here? Our upfront quoting system means you’ll know beforehand how much your repair or service will be, so no nasty surprises. It really couldn’t be easier. Join other happy Barwon South West customers today!

All of the Grey River mechanics we list on AutoGuru are trusted locals who have a reputation for excellence. Regardless of your car’s make or model, you’ll easily find the right mechanic at the right price for your service or repair.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Grey River.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Grey River. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661