Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Natrad Ballarat

WENDOUREE
star star star star star_half

LATEST REVIEW

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star star star star star

Dropped me home when I took the car in, done in a few hours. Broke down all the ...

Dropped me home when I took the car in, done in a few hours. Broke down all the work for me to check out and had a list of things to keep an eye on etc.

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Mykel, Holden Calais

Midas Auto Service Centre Ballarat

DELACOMBE
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent service! Friendly staff, I'd suggest others to go this workshop."

Vince, Holden Astra

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

LATEST REVIEW

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star star star star star

"Good honest service. Will be back in 10,000 klms."

Patrick, Jeep Wrangler

Highton Automotive Services

HIGHTON
star star star star star

LATEST REVIEW

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star star star star star

The only thing I could fault was they cleaned off my recommended tyre rotation s...

The only thing I could fault was they cleaned off my recommended tyre rotation sticker on my window which had only just been put on the week before by Tyrepower.

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Natalie, SUZUKI ALTO

ABS Geelong

BELL PARK
star star star star star

LATEST REVIEW

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star star star star star

I needed more work done than just a service. Paul at ABS was very understanding ...

I needed more work done than just a service. Paul at ABS was very understanding and helpful. I have no hesitation in going back in future

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ray, Mercedes-Benz E-Class

Always There Automotive

GROVEDALE
star star star star star

LATEST REVIEW

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star star star star star

On time, very friendly, helpful and informative. Will definitely use them again...

On time, very friendly, helpful and informative. Will definitely use them again. Highly recommend.

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Denise, Toyota Yaris

Midas Belmont-Geelong

BELMONT
star star star star star_half

LATEST REVIEW

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star star star star star

"Great service, good advice"

Dana, Suzuki Grand Vitara

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Barwon South West

Affordable Tyres and Servicing

SOUTH GEELONG
star star star star star_half

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star star star star star

Happy with great service and reasonable price. I Intend to continue to be a cust...

Happy with great service and reasonable price. I Intend to continue to be a customer!

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Kelfe, Toyota RAV4

Geelong Automotive

BREAKWATER
star star star star_half star_border

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star star star star_border star_border

I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Marsh Mechanics

MADDINGLEY
star star star star star_half

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star star star star star

"Great friendly service"

Col, Audi A4

Ocean Grove Service Centre

OCEAN GROVE
star star star star star

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star star star star star_border

Price for normal servicing is fair. Waited for about 2 hours to complete the job...

Price for normal servicing is fair. Waited for about 2 hours to complete the job and was acceptable for a place without waiting area (although a cafe is just 3 shops down).

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Vincent, Citroen C4

McKinley Automotive Services

DRYSDALE
star star star star star

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star star star star star

"Fair price. Still look out for other things on the car."

Vincent, Citroen C4

Charge Less Autos

KANGAROO FLAT
star star star star star

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star star star star star

They where friendly helpful didn't do anything without asking. Will go back for ...

They where friendly helpful didn't do anything without asking. Will go back for sure. Highly recommended

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Catherine, Mitsubishi ASX

Ultra Tune Melton

MELTON
star star star star star

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star star star star star

Superb excellent service by ultra tune they are very friendly and do excellent j...

Superb excellent service by ultra tune they are very friendly and do excellent job.

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Mohit, Mercedes-Benz E-Class

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

LATEST REVIEW

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star star star star star

"Honest ,prompt service awesome team of mechanics wouldn't go anywhere else"

Jai, Nissan Navara/Pick-up

Fred's Auto Mechanic Repairs

WERRIBEE
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

"Clearly says car wash and vacuum included but no car wash."

Paul, Nissan Maxima

Midas Werribee Plaza

WERRIBEE
star star star star star

LATEST REVIEW

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star star star star star

Car needed service... car got serviced in a timely manner Price is good, way le...

Car needed service... car got serviced in a timely manner Price is good, way less money/time than the dealership People are nice aswell, ill be back for next service :)

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Brendan, Holden Commodore

Midas Hoppers Crossing

HOPPERS CROSSING
star star star star star_half

LATEST REVIEW

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star star star star star

Booked my Toyota Kluger for 110,000km Log Book Service on Saturday 8.00am on 11/...

Booked my Toyota Kluger for 110,000km Log Book Service on Saturday 8.00am on 11/03/2017. It was very good experience, on time and, very honest feedback was given about queries.

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MOHAMMED FAIZAL, Toyota Kluger

King Bear Auto

EAST BENDIGO
star star star star star_half

LATEST REVIEW

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star star star star star

"Work finished promptly and professionally."

Gayle, Hyundai Accent/Excel

Tyrepower Werribee

HOPPERS CROSSING
star star star star star

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star star star star star

"Excellent"

Vinay, Suzuki Swift

* Minimum service amounts apply

Euro Auto Care

HOPPERS CROSSING
star star star star star

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star star star star star

THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked ...

THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked for another mechanic but because I wanted it done sooner rather than later, I decided to go with Euro Auto Care. I glad I did! Very professional and friendly. Direct contact was made prior to any extra work that needed to be done on top of my appointment (basic service). The job was done and completed on the day which was very convenient. The car is running better and I couldn't be happier! I think I've found my mechanic! Trust me, you will enjoy your experience at this workshop.

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Luisa, Toyota Echo

MC Auto Service Centre

HOPPERS CROSSING
star star star star star_border

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star star star star star

Excellent service, fast and efficient. I took in my Holden commodore 2008 to hav...

Excellent service, fast and efficient. I took in my Holden commodore 2008 to have the front break pads and 2 disk changed for $370 they installed brand new disks and pads. Very happy with the service and will highly recommend MC auto to family and friends.

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Liva, Holden Commodore

Perfect Auto Service

HOPPERS CROSSING
star star star star star_border

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star star star star star_border

"Good service and done on time very happy......would recommend this service☺"

Joanne, Mazda 3

* Minimum service amounts apply

Azzco Mechanical Service

HOPPERS CROSSING
star star star star star

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star star star star star

My experience with the machanic was A++ He made my husband and I very welcome a...

My experience with the machanic was A++ He made my husband and I very welcome and even offered to take us to the shopping center. My windscreen was replaced sooner than the expected time and the workshop experience was excellent. I would definitely use Azzco mechanical service again.

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Lisa, Nissan X-Trail

Fix All Automotive

RAVENHALL
star star star star star

LATEST REVIEW

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star star star star star

Prompt service.Very thorough.Lets you know of anything that needs doing ie Batte...

Prompt service.Very thorough.Lets you know of anything that needs doing ie Battery.Will use again

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Daisy, Mazda 2

Express Auto and Mechanical Service Centre

LAVERTON
star star star star star

LATEST REVIEW

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star star star star star

Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Velocity Tyre & Auto

CAROLINE SPRINGS
star star star star star

LATEST REVIEW

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star star star star star

"Well the service was okay"

Justin, Toyota Camry

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

They didn't include everything listed in the service book and listed on the webs...

They didn't include everything listed in the service book and listed on the website for a standard service such as checking breaks and rotating my tires not sure the reason why so I will give them a call tomorrow.

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Krista, Mazda 3

Midas Sunbury

SUNBURY
star star star star star_half

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star star star star star_border

The guys were nice enough to drive me home then pick me up when my car was ready...

The guys were nice enough to drive me home then pick me up when my car was ready. Good friendly service!

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Terri, Holden Trax

Rapid Tune Derrimut

DERRIMUT
star star star star star_half

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star star star star star

"Honest work and transperent communication."

Aaron, Subaru Liberty

Protune Automotive

LAVERTON NORTH
star star star star star

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star star star star star

"Good friendly knew what he was talking about would recommend to anyone"

Jody, Mitsubishi Triton

Repair Right Auto Mechanics

LAVERTON NORTH
star star star star star

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star star star star star

Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

Autotech Service Centre

SUNSHINE WEST
star star star star star

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star star star star star

"great service and nice people."

David, Fiat Ducato

MKT Automotive

ALTONA NORTH
star star star star star

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star star star star star

Highly recommend MKT Automotive. Very friendly and helpful staff. Took the time ...

Highly recommend MKT Automotive. Very friendly and helpful staff. Took the time to answer all questions. Service was fantastic. I will definitely be a repeat customer.

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Sandra, NISSAN X-TRAIL

Best Way Mechanical and Tyre Repairs

SUNSHINE
star star star star star

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star star star star star

The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Midas Sunshine

SUNSHINE NORTH
star star star star star_half

LATEST REVIEW

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star star star star star

Had a good experience and trust that the job was well done. Great communication ...

Had a good experience and trust that the job was well done. Great communication and service.

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Steven, TOYOTA KLUGER

Star Auto Group Pty Ltd

SUNSHINE NORTH
star star star star star_half

LATEST REVIEW

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star star star star star

Amazing customer service, so friendly and honest and easy to deal with. Great jo...

Amazing customer service, so friendly and honest and easy to deal with. Great job with servicing my Jeep, very happy with the work completed. Excellent pricing for the service you get. These guys are fantastic. I will recommend them to my family and friends.

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Diana, Jeep Cherokee

Western Auto Services Pty Ltd

TOTTENHAM
star star star star star_half

LATEST REVIEW

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star star star star star

Customer service was great. Staff offered to transport me to the nearest train s...

Customer service was great. Staff offered to transport me to the nearest train station after dropping off my car. Also staff was understanding when I wasn't able to collect my car on the agreed time due to my work comitments. Will recommend this service to my family and friends.

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Pak, Toyota Yaris

Exceltune

BRAYBROOK
star star star star star_half

LATEST REVIEW

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star star star star star

Great knowledge and able to relay in simple language what has to be done. Any me...

Great knowledge and able to relay in simple language what has to be done. Any mechanic who suggests to leave the car for an extra day must be in love with the job.

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Glenn, HOLDEN CALAIS

Car Servicing & You Keilor Park

KEILOR PARK
star star star star star_half

LATEST REVIEW

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star star star star star_border

They were able to lend me a courtesy car which made my day much easier. They als...

They were able to lend me a courtesy car which made my day much easier. They also texted me when my car was ready, which was sooner than I expected.

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Eleanor, Mazda 2

Midas Yarraville

YARRAVILLE
star star star star star_half

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star star star star star

"Midas looked after us extremely well and were very efficient and professional!"

Martin, Toyota Yaris

Moving Motors Pty Ltd

TULLAMARINE
star star star star star

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star star star star star

Excellent customer service and very professional. Very detailed with everything ...

Excellent customer service and very professional. Very detailed with everything that was done or needed to be done to my vehicle.

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petelo, Holden Sportwagon

Highpoint Mufflers & Service Centre

MARIBYRNONG
star star star star star_border

LATEST REVIEW

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star star star star star

Highly recommended. Very knowledgeable. Fantastic service with amazing customer ...

Highly recommended. Very knowledgeable. Fantastic service with amazing customer service!!

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Marissa, Holden Cruze

Highpoint Automotive Repairs

MARIBYRNONG
star star star star star_half

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star star star star star

"Excellent service will be returning in the future."

Kristy, Subaru Impreza

* Minimum service amounts apply

Midas Highpoint

MARIBYRNONG
star star star star star_border

LATEST REVIEW

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star star star star star

Pleasant experience. No fuss, courteous and professional. Service with a smile. ...

Pleasant experience. No fuss, courteous and professional. Service with a smile. Recommended.

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Randy, Toyota RAV4

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

So simple and easy, from booking online to the attention to detail provided by A...

So simple and easy, from booking online to the attention to detail provided by Always There Automotive Mobile. Prompt, friendly and efficient mechanic. My Renault was serviced in my driveway, using quality Valvoline oil etc. Very happy customer, will be using this service again.

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Loretta, Renault Megane III

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Hutchins MobilTech

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

The mechanic arrived perfectly on time, was very thorough with his work and was ...

The mechanic arrived perfectly on time, was very thorough with his work and was very easy to communicate with. He was able to provide great advice for future use and continued upkeep of my vehicle. I would highly recommend him.

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Adam, MAZDA 3

Book trusted and local mechanics with AutoGuru.

Does your car need a service? Find a local Greenwald mechanic using our simple search and book system. We combine the most reliable, quality mechanics in your area of Barwon South West, both national brands and local workshops. Simply select the service you need, confirm the price and book.

AutoGuru help you find the best mechanics in Greenwald and beyond, in Barwon South West. We allow you to search for the closest workshops with the fixed price that suits your individual budget. The results you’ll see are for the same scheduled service task, with just parts and labour costs varying, depending on mechanic.

Our trusted mechanics in Greenwald and the surrounding area service all types of vehicle marks and models. From simple safety services to major logbook checks, compare the market to choose the right service for you and your vehicle.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Greenwald. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Stop stressing about the overdue car service. Search trusted Greenwald mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661