Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Midas Auto Service Centre Ballarat

DELACOMBE
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent service! Friendly staff, I'd suggest others to go this workshop."

Vince, Holden Astra

Natrad Ballarat

WENDOUREE
star star star star star_half

LATEST REVIEW

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star star star star star

Jack was very helpful in showing the poor work done on the vehicle by a previous...

Jack was very helpful in showing the poor work done on the vehicle by a previous repairer.

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Paul, Mazda CX-9

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

LATEST REVIEW

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star star star star star

I found the staff and workmanship to be professional and helpful, and I will hap...

I found the staff and workmanship to be professional and helpful, and I will happily use them again.

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Chris, Nissan Maxima

Highton Automotive Services

HIGHTON
star star star star star

LATEST REVIEW

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star star star star star

The only thing I could fault was they cleaned off my recommended tyre rotation s...

The only thing I could fault was they cleaned off my recommended tyre rotation sticker on my window which had only just been put on the week before by Tyrepower.

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Natalie, SUZUKI ALTO

Always There Automotive

GROVEDALE
star star star star star

LATEST REVIEW

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star star star star star_border

They forgot to reset the service log, but done it immediately when asked to do s...

They forgot to reset the service log, but done it immediately when asked to do so.

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Jeff, Jeep Grand Cherokee

Midas Belmont-Geelong

BELMONT
star star star star star_half

LATEST REVIEW

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star star star star star

Very helpful & quick to contact if there are any issues as well as quick to arra...

Very helpful & quick to contact if there are any issues as well as quick to arrange any replacement parts. Will only charge quoted price for service.

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Cassie, Mazda 2

ABS Geelong

BELL PARK
star star star star star

LATEST REVIEW

See all
star star star star star_border

I really don’t know what they did to the car because they didn’t fill out the lo...

I really don’t know what they did to the car because they didn’t fill out the log book. When I asked how did it go, they responded with good. I knew I needed new tyres because it was picked up in my last service somewhere else but they didn’t say anything. Just needed to explain what they actually did to the car and I would have been happier. Overall, pretty good.

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Bec, Honda Civic

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Barwon South West

Affordable Tyres and Servicing

SOUTH GEELONG
star star star star star_half

LATEST REVIEW

See all
star star star star star

Great job. I like the fact that they check the tyres also and let you know if t...

Great job. I like the fact that they check the tyres also and let you know if there is any problem with your wheel or steering alignment.

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Gavin, VOLKSWAGEN GOLF

Geelong Automotive

BREAKWATER
star star star star_half star_border

LATEST REVIEW

See all
star star star star_border star_border

I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

Read more

Tricia, Subaru Outback

Ocean Grove Service Centre

OCEAN GROVE
star star star star star

LATEST REVIEW

See all
star star star star star

"No fuss service. Very easy to deal with and a job well done."

Kimbra, Mitsubishi Lancer

Marsh Mechanics

MADDINGLEY
star star star star star_half

LATEST REVIEW

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star star star star star

"Great friendly service"

Col, Audi A4

McKinley Automotive Services

DRYSDALE
star star star star star

LATEST REVIEW

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star star star star star

"I was very happy with the service I received from McKinley Automotive Services."

Nola, TOYOTA YARIS

Fred's Auto Mechanic Repairs

WERRIBEE
star star star star star_border

LATEST REVIEW

See all
star star star star_border star_border

"Clearly says car wash and vacuum included but no car wash."

Paul, Nissan Maxima

Ultra Tune Melton

MELTON
star star star star star

LATEST REVIEW

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star star star star star

"Excellent customer service and price. Highly recommended."

Heather, Hyundai Elantra

Midas Werribee Plaza

WERRIBEE
star star star star star

LATEST REVIEW

See all
star star star star star

Car needed service... car got serviced in a timely manner Price is good, way le...

Car needed service... car got serviced in a timely manner Price is good, way less money/time than the dealership People are nice aswell, ill be back for next service :)

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Brendan, Holden Commodore

Midas Hoppers Crossing

HOPPERS CROSSING
star star star star star_half

LATEST REVIEW

See all
star star star star star

Booked my Toyota Kluger for 110,000km Log Book Service on Saturday 8.00am on 11/...

Booked my Toyota Kluger for 110,000km Log Book Service on Saturday 8.00am on 11/03/2017. It was very good experience, on time and, very honest feedback was given about queries.

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MOHAMMED FAIZAL, Toyota Kluger

Tyrepower Werribee

HOPPERS CROSSING
star star star star star

LATEST REVIEW

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star star star star star

The staff were very helpful and honstent about what need to be done i will be go...

The staff were very helpful and honstent about what need to be done i will be going back there for future work.

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John, Honda Jazz

* Minimum service amounts apply

Euro Auto Care

HOPPERS CROSSING
star star star star star

LATEST REVIEW

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star star star star star

"Very good and quick service as described in the quote"

Ali, Honda Civic

Perfect Auto Service

HOPPERS CROSSING
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

Hi Too early to comment on workmanship. But the Front Desk area was dirty, poorl...

Hi Too early to comment on workmanship. But the Front Desk area was dirty, poorly arranged- oil & grease on microwave etc etc. Could be better.

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Anbu, Hyundai i30

MC Auto Service Centre

HOPPERS CROSSING
star star star star star_border

LATEST REVIEW

See all
star star star star star

MC Auto staff found some issues with my car during the service and even gave me ...

MC Auto staff found some issues with my car during the service and even gave me quote to get them fixed. Definitely one of the best mechanics I have ever gone to. And I will be going to them again for repairs on the issues they found.

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Michael, Subaru Liberty

* Minimum service amounts apply

Azzco Mechanical Service

HOPPERS CROSSING
star star star star star

LATEST REVIEW

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star star star star star

Extremely happy with the work carried out. The staff were helpful & friendly. Wo...

Extremely happy with the work carried out. The staff were helpful & friendly. Would not hesitate to return for future servicing & work.

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Margaret, Nissan Pulsar

Express Auto and Mechanical Service Centre

LAVERTON
star star star star star

LATEST REVIEW

See all
star star star star star

Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Fix All Automotive

RAVENHALL
star star star star star

LATEST REVIEW

See all
star star star star star

Prompt service. Friendly and lets you know of any issues for the following servi...

Prompt service. Friendly and lets you know of any issues for the following service. Will use again.

Read more

Daisy, Toyota Echo

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

They did not rotate tyres and the sales man said they did that but they did not....

They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum the car. They did not wash the car. Not happy at all.

Read more

Wael, Mazda 3

Velocity Tyre & Auto

CAROLINE SPRINGS
star star star star star

LATEST REVIEW

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star star star star star_border

"Really good service and mechanic. Price is as estimated."

michael, Mazda 3

Rapid Tune Derrimut

DERRIMUT
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

Whilst the service itself was completed satisfactorily I was left somewhat disap...

Whilst the service itself was completed satisfactorily I was left somewhat disappointed with the duty of care taken with various aspects of how my car was treated. Eg. Complimentary car wash aspect and log book not stamped. In spite of this the crew seemed pleasant.

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Giancarlo, Audi A5 Coupe

Protune Automotive

LAVERTON NORTH
star star star star star

LATEST REVIEW

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star star star star star

"Friendly and excellent service from Andrew"

Nick, Mazda CX-5

Beagle Boys Automotive

ROSEBUD WEST
star star star star star

LATEST REVIEW

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star star star star star

Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

Repair Right Auto Mechanics

LAVERTON NORTH
star star star star star

LATEST REVIEW

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star star star star star

Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

Goodyear Autocare WaterGardens

TAYLORS LAKES
star star star star star_half

LATEST REVIEW

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star star star star star_border

Fairly good service. Had to call back as invoice was not emailed as promised and...

Fairly good service. Had to call back as invoice was not emailed as promised and address was written incorrectly

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Abraham, Nissan Pulsar

Midas Sunbury

SUNBURY
star star star star star_half

LATEST REVIEW

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star star star star star

"Great service very clean workshop"

Peter, Toyota Echo

Autotech Service Centre

SUNSHINE WEST
star star star star star

LATEST REVIEW

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star star star star star

"Quick and professional."

Anthony, Toyota Aurion

MKT Automotive

ALTONA NORTH
star star star star star

LATEST REVIEW

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star star star star star

Straightforward, fair price and everything was explained. More effort was put in...

Straightforward, fair price and everything was explained. More effort was put in by the mechanic (Michael) and it was appreciated! I recommend this place and would be happy to go again.

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Dean, Fiat 500/500C

Best Way Mechanical and Tyre Repairs

SUNSHINE
star star star star star

LATEST REVIEW

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star star star star star

The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Midas Sunshine

SUNSHINE NORTH
star star star star star_half

LATEST REVIEW

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star star star star star

Had a good experience and trust that the job was well done. Great communication ...

Had a good experience and trust that the job was well done. Great communication and service.

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Steven, TOYOTA KLUGER

Western Auto Services Pty Ltd

TOTTENHAM
star star star star star_half

LATEST REVIEW

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star star star star star

Raj was very appoachable and professional to me. You can tell the team are very ...

Raj was very appoachable and professional to me. You can tell the team are very skilled and know what they're doing. Would come back here again. Satisfied with the service! Thanks guys!

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Marie, Toyota RAV4

Star Auto Group Pty Ltd

SUNSHINE NORTH
star star star star star_half

LATEST REVIEW

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star star star star star_border

"All good"

Harawira, Holden Commodore

Exceltune

BRAYBROOK
star star star star star_half

LATEST REVIEW

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star star star star star_border

I thought that the experience with Exceltune was good, they contacted me regardi...

I thought that the experience with Exceltune was good, they contacted me regarding other work needed, and kept the replaced pieces to show me on pickup so I could see they had done the work.

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Alan, HYUNDAI TUCSON

Midas Yarraville

YARRAVILLE
star star star star star_half

LATEST REVIEW

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star star star star star

Fantastic service, very helpfull. explained all work completed on the car. Will ...

Fantastic service, very helpfull. explained all work completed on the car. Will be using again for sure.

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Nicholas, Volkswagen Golf VII

Car Servicing & You Keilor Park

KEILOR PARK
star star star star star_half

LATEST REVIEW

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star star star star star

Friendly and efficient staff. All work done as requested. Very reasonable prices...

Friendly and efficient staff. All work done as requested. Very reasonable prices.

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Ross, Holden Adventra

Highpoint Mufflers & Service Centre

MARIBYRNONG
star star star star star_border

LATEST REVIEW

See all
star star star star star

No nonsense and honest approach to service and RWC for my VW Golf. Even washed m...

No nonsense and honest approach to service and RWC for my VW Golf. Even washed my car which was a nice touch. Well priced and did a good job. No complaints and would return again. Thanks guys

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Lee, Volkswagen Golf VII

Highpoint Automotive Repairs

MARIBYRNONG
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent service will be returning in the future."

Kristy, Subaru Impreza

* Minimum service amounts apply

Midas Highpoint

MARIBYRNONG
star star star star star_border

LATEST REVIEW

See all
star star star star star

Good friendly service. Warm welcoming staff and quick professional service. Defi...

Good friendly service. Warm welcoming staff and quick professional service. Definitely recommend.

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Mata, HOLDEN COMMODORE

Moving Motors Pty Ltd

TULLAMARINE
star star star star star

LATEST REVIEW

See all
star star star star star

Efficient and knowledgeable. Dropped me off and picked me up at shopping centre ...

Efficient and knowledgeable. Dropped me off and picked me up at shopping centre so I didn't have to wait in their garage.

Read more

Julie, Toyota Camry

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

Sean came and completed my 50,000 km service on my Honda City. He was very profe...

Sean came and completed my 50,000 km service on my Honda City. He was very professional and did the job so quickly. Highly recommended mechanic 10/10

Read more

Rebecca, Honda City

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

Custom Body & Automotive Mobile Division

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star_border

The mechanic was good and my car is running a lot better. Still needs a service ...

The mechanic was good and my car is running a lot better. Still needs a service and a couple of things fixed that I was supposed to receive a quote for 5 days ago.

Read more

Carol, Suzuki Liana

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Hutchins MobilTech

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"Great job, thanks so much!"

Chelsea, MAZDA 3

Book trusted and local mechanics with AutoGuru.

If you need to book your car in for a service in Grassmere, we can save you time and money. Just fill in a few details on our ‘Instant Quotes’ form, then choose the fixed price quote from our list of the Barwon South West mechanics closest to you. Alternatively, give us a call on 1300 655 661 and we’ll do it for you – no obligation!

AutoGuru offer a quick and simple method of finding mechanics across Barwon South West and in the Grassmere area. No matter your location or budget, we have the mechanic you need for your repair or service needs. Our instant online quotes allow you to compare parts and labour costs at a fixed price – all you need to do then is book it in!

We get hundreds of searches a day for mechanics in Barwon South West. We only list trusted mechanic workshops that match your vehicle, service requirements and Grassmere location. So you’re guaranteed to find the car service options you’re looking for.

Don't forget you can also compare and book local mobile mechanics in Grassmere through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Grassmere have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Grassmere mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661