Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Highton Automotive Services

HIGHTON
star star star star star

LATEST REVIEW

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star star star star star

"Pleasantly surprised, rang before they did any work and washed the car for me."

Linda, HONDA ACCORD

Always There Automotive

GROVEDALE
star star star star star

LATEST REVIEW

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star star star star_border star_border

Booked to repair fault and regular service. Did service, but did not address fau...

Booked to repair fault and regular service. Did service, but did not address fault. Report was comprehensive, and service cost was fair, which got them the 3 stars. Another mechanic fixed fault ( dirty sensor connection) in less than 30 mins

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Bill, Chrysler Sebring Cabrio

Midas Belmont-Geelong

BELMONT
star star star star star_half

LATEST REVIEW

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star star star star star

Service was great from what I can gather! The staff were really friendly and wil...

Service was great from what I can gather! The staff were really friendly and willing to go the extra mile in regards to customer service! Also willing to be accommodating to the pricing in regards to my budget! All in all very happy and will definitely spread the word and go back!

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Ben, TOYOTA HI-LUX

Geelong Automotive

BREAKWATER
star star star star_half star_border

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star star star star_border star_border

I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Affordable Tyres and Servicing

SOUTH GEELONG
star star star star star_half

LATEST REVIEW

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star star star star star

From the moment I walked in the door I felt at ease. Steve greeted me at recepti...

From the moment I walked in the door I felt at ease. Steve greeted me at reception, his team immediately examined my car. Within a short time I was quoted $50 for the job which was repaired on the spot. I was quoted much higher prices for same repair{as much as $200}. My car servicing will now be done at Affordable Tyres and servicing. Thanks for the cup of tea Steve:)

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Helen, Holden Commodore

ABS Geelong

BELL PARK
star star star star star

LATEST REVIEW

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star star star star star

I needed more work done than just a service. Paul at ABS was very understanding ...

I needed more work done than just a service. Paul at ABS was very understanding and helpful. I have no hesitation in going back in future

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ray, Mercedes-Benz E-Class

Ocean Grove Service Centre

OCEAN GROVE
star star star star star

LATEST REVIEW

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star star star star star_border

Price for normal servicing is fair. Waited for about 2 hours to complete the job...

Price for normal servicing is fair. Waited for about 2 hours to complete the job and was acceptable for a place without waiting area (although a cafe is just 3 shops down).

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Vincent, Citroen C4

McKinley Automotive Services

DRYSDALE
star star star star star

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star star star star star

"I was very happy with the service I received from McKinley Automotive Services."

Nola, TOYOTA YARIS

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Barwon South West

Beagle Boys Automotive

ROSEBUD WEST
star star star star star

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Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

Fred's Auto Mechanic Repairs

WERRIBEE
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"Clearly says car wash and vacuum included but no car wash."

Paul, Nissan Maxima

Natrad Ballarat

WENDOUREE
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"All good Jack was great as usual"

Wayne, BMW 5 Series

Midas Werribee Plaza

WERRIBEE
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star star star star star

Car needed service... car got serviced in a timely manner Price is good, way le...

Car needed service... car got serviced in a timely manner Price is good, way less money/time than the dealership People are nice aswell, ill be back for next service :)

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Brendan, Holden Commodore

Marsh Mechanics

MADDINGLEY
star star star star star_half

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star star star star star

"Great friendly service"

Col, Audi A4

Midas Hoppers Crossing

HOPPERS CROSSING
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Shawn from Midas Hoppers Crossing provided a great service for my car! Quick Eff...

Shawn from Midas Hoppers Crossing provided a great service for my car! Quick Efficient and quality for a great price as well. Got to my car after the service and the added value of the nice air freshener inside it was great. Definitely recommend this place.

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Jonathan, Holden Cruze

Tyrepower Werribee

HOPPERS CROSSING
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Everything about this workshop is excellent, from the time you arrive until you ...

Everything about this workshop is excellent, from the time you arrive until you leave, satisfied that the job has been done efficiently.

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Owen, Mitsubishi Challenger

* Minimum service amounts apply

Euro Auto Care

HOPPERS CROSSING
star star star star star

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"Honestly the best bloke to work on a car, attention to detail, honest guy."

Jonathan, Volkswagen Golf

Perfect Auto Service

HOPPERS CROSSING
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"Staff at Perfect Auto were professional and efficient."

Shoana, Mazda 3

MC Auto Service Centre

HOPPERS CROSSING
star star star star star_border

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"Moe the owner was fantastic knew what he was doing and customer focused"

Harold, Holden Captiva

Express Auto and Mechanical Service Centre

LAVERTON
star star star star star

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Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Ultra Tune Melton

MELTON
star star star star star

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star star star star star

"Very professional and very friendly."

Linda, Suzuki Swift

ABS Mornington

MORNINGTON
star star star star star

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I would normally service my own car but took a chance using someone else. I am...

I would normally service my own car but took a chance using someone else. I am very happy with the service provided

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Marcus, Toyota RAV4

The Tyre Place Mornington

MORNINGTON
star star star star star

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Very well run efficient centre with friendly staff and very pleasant to deal wit...

Very well run efficient centre with friendly staff and very pleasant to deal with. Very happy with the service.

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Michael, Toyota COROLLA

Seaside Auto Care

MORNINGTON
star star star star star

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Customer approach was very good, service was conducted without any problems and ...

Customer approach was very good, service was conducted without any problems and in a timely manner, vehicle is operating fine and I would use this service provider again in the future.

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Deb, TOYOTA RAV4

Protune Automotive

LAVERTON NORTH
star star star star star

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"Great service, quick and easy. Friendly mechanic"

Jesse, Ford Focus

Rapid Tune Mornington

MORNINGTON
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Pleasant experience. Dropped down street while car serviced. Car cleaned inside ...

Pleasant experience. Dropped down street while car serviced. Car cleaned inside and out. Good experience

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Beck, Toyota RAV4

Peninsula Diesel Repairs

MOOROODUC
star star star star star

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Excellent service , friendly staff members. Highly recommend peninsula diesel to...

Excellent service , friendly staff members. Highly recommend peninsula diesel to anyone with a 4x4 .

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Rohan, NISSAN NAVARA

Rapid Tune Derrimut

DERRIMUT
star star star star star_half

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VW service, breaks, spark plugs and rotary done. They did an amazing job and did...

VW service, breaks, spark plugs and rotary done. They did an amazing job and didn't just try to rip me off like some mechanics. Would highly recommend

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Montana, Volkswagen Golf V

Fix All Automotive

RAVENHALL
star star star star star

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star star star star star

I found my experience to be seamless and efficient. Fixedprice Car Services org...

I found my experience to be seamless and efficient. Fixedprice Car Services organised everything! Matt from Fix All Auto Mechanics provided a great service and was both courteous and professional. I would use this service again.

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Sofia, Volkswagen Tiguan

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
star star star star star_border

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They didn't include everything listed in the service book and listed on the webs...

They didn't include everything listed in the service book and listed on the website for a standard service such as checking breaks and rotating my tires not sure the reason why so I will give them a call tomorrow.

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Krista, Mazda 3

Velocity Tyre & Auto

CAROLINE SPRINGS
star star star star star

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star star star star star

I think it was a good quality service. No hassle at all, medium size workshop an...

I think it was a good quality service. No hassle at all, medium size workshop and friendly staff.

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Hubert, Holden Captiva

Repair Right Auto Mechanics

LAVERTON NORTH
star star star star star

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Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

MKT Automotive

ALTONA NORTH
star star star star star

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Highly recommend MKT Automotive. Very friendly and helpful staff. Took the time ...

Highly recommend MKT Automotive. Very friendly and helpful staff. Took the time to answer all questions. Service was fantastic. I will definitely be a repeat customer.

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Sandra, NISSAN X-TRAIL

Autotech Service Centre

SUNSHINE WEST
star star star star star

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Autotech are a family owned and run business. The customer service was wonderful...

Autotech are a family owned and run business. The customer service was wonderful, they are very professional and ethical. My car is now running like a dream. I would highly reccommend them. They checked in with me before doing any work, providing quotes and seeking approval each step of the way. My car will now only be serviced at Autotech, it's great to find honest mechanics I can trust.

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Taryn, Mazda 121 Metro

Best Way Mechanical and Tyre Repairs

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The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Western Auto Services Pty Ltd

TOTTENHAM
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The service was friendly however the loan car was filthy and the lock on the car...

The service was friendly however the loan car was filthy and the lock on the car was not working correctly so I was advised to leave it unlocked. The petrol gauge was also broken but was told the petrol tank was full so just ignore it. When I got home I washed it as the amount of bird pooped on the car was embarrassing to drive (this is no exaggeration). My car seems to running o.k and found the price reasonable.

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Kate, Hyundai Getz

Midas Yarraville

YARRAVILLE
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"Could have been more friendly"

Stu, Toyota Yaris

Exceltune

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Great knowledge and able to relay in simple language what has to be done. Any me...

Great knowledge and able to relay in simple language what has to be done. Any mechanic who suggests to leave the car for an extra day must be in love with the job.

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Glenn, HOLDEN CALAIS

Midas Sunshine

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"Great and fast service."

Dung, Toyota Corolla

Star Auto Group Pty Ltd

SUNSHINE NORTH
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"All good"

Harawira, Holden Commodore

Midas Frankston

FRANKSTON
star star star star star_half

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star star star star star

Really positive experience. Told me that I didn’t have to do a timing belt chang...

Really positive experience. Told me that I didn’t have to do a timing belt change as part of my service so did their research & saved me lots of money. Very impressed with the honesty & integrity. Car was ready on time. Highly recommend 😊

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Kirsten, Hyundai i30

LRH Automotive Services Ltd

FRANKSTON
star star star star star_half

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star star star star star

On time, on the money and it suits me perfectly to use LHR.. a great local busin...

On time, on the money and it suits me perfectly to use LHR.. a great local business

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Jeff, Ford Territory

Sureshift Automatics

FRANKSTON
star star star star star_half

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star star star star star_border

"Good work, completed early and very helpful and explained the work well"

Heather, Hyundai i20

Highpoint Mufflers & Service Centre

MARIBYRNONG
star star star star star_border

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No nonsense and honest approach to service and RWC for my VW Golf. Even washed m...

No nonsense and honest approach to service and RWC for my VW Golf. Even washed my car which was a nice touch. Well priced and did a good job. No complaints and would return again. Thanks guys

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Lee, Volkswagen Golf VII

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

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"Thanks to Greg all good"

Philip, Mazda CX-3

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

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Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

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Michelle, Kia Grand Carnival

Custom Body & Automotive Mobile Division

airport_shuttle Mobile Mechanic

star star star star star_half

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Thank you Con.very impressed with the job and very friendly and easy to deal wit...

Thank you Con.very impressed with the job and very friendly and easy to deal with.most important thing is honest assessment of my car.

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Prabin, Mazda 6

ABC Mobile Mechanic Nick

airport_shuttle Mobile Mechanic

star star star star star

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"Very efficient & professional. We were very impressed."

Therese, Mazda 626

Book trusted and local mechanics with AutoGuru.

Need a new mechanic in your area of Barwon South West? Compare the top rated mechanics in Forrest and the surrounding area for your next vehicle service. We compare the best car service options for you vehicle make and model, so you can book immediately, with one fixed price.

AutoGuru offer a quick and simple method of finding mechanics across Barwon South West and in the Forrest area. No matter your location or budget, we have the mechanic you need for your repair or service needs. Our instant online quotes allow you to compare parts and labour costs at a fixed price – all you need to do then is book it in!

You might drive a hatchback or maybe a utility truck; whatever vehicle you own, we’ve found the most suitable mechanics near Forrest. From a simple safety check service to a major logbook service, and everything in between.

Don't forget you can also compare and book local mobile mechanics in Forrest through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Forrest have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661