Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Highton Automotive Services

HIGHTON
star star star star star

LATEST REVIEW

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star star star star star

The only thing I could fault was they cleaned off my recommended tyre rotation s...

The only thing I could fault was they cleaned off my recommended tyre rotation sticker on my window which had only just been put on the week before by Tyrepower.

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Natalie, SUZUKI ALTO

Always There Automotive

GROVEDALE
star star star star star

LATEST REVIEW

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star star star star star

Great price, no hidden extras, option of the loan car was a great help, see you ...

Great price, no hidden extras, option of the loan car was a great help, see you for the next service!

Read more

Brenton, Holden Astra

Midas Belmont-Geelong

BELMONT
star star star star star_half

LATEST REVIEW

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star star star star star

Thanks for the service, felt it was a little expensive but the mechanic took the...

Thanks for the service, felt it was a little expensive but the mechanic took the time and explained the costs involved. I appreciate him doing that and better understand costs at Midas.

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Paul, FORD FOCUS

Geelong Automotive

BREAKWATER
star star star star_half star_border

LATEST REVIEW

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star star star star_border star_border

I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Affordable Tyres and Servicing

SOUTH GEELONG
star star star star star_half

LATEST REVIEW

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star star star star star

"They were prompt and fast and also value for money"

Ajay, Holden Cruze

ABS Geelong

BELL PARK
star star star star star

LATEST REVIEW

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star star star star star

I needed more work done than just a service. Paul at ABS was very understanding ...

I needed more work done than just a service. Paul at ABS was very understanding and helpful. I have no hesitation in going back in future

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ray, Mercedes-Benz E-Class

Ocean Grove Service Centre

OCEAN GROVE
star star star star star

LATEST REVIEW

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star star star star star

Very Good. Very helpful. Checked everything that needed to be done and also rang...

Very Good. Very helpful. Checked everything that needed to be done and also rang me to say battery was not good which I asked them to check.

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Susie, Volkswagen Tiguan

McKinley Automotive Services

DRYSDALE
star star star star star

LATEST REVIEW

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star star star star star

I dropped off my car for its 100.000km service and received a call to say that ...

I dropped off my car for its 100.000km service and received a call to say that my car was ready. I was really happy with the way every thing was handled

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Nola, Toyota Yaris

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Barwon South West

Midas Auto Service Centre Ballarat

DELACOMBE
star star star star star_half

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star star star star star

Service carried out was excellent and I was advised promptly if additional works...

Service carried out was excellent and I was advised promptly if additional works were required on the vehicle. They also took the initiative and attended to a number of other items which were required.

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Kevyn, Land Rover Discovery 3

Beagle Boys Automotive

ROSEBUD WEST
star star star star star

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star star star star star

Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

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As with previous services Edan Cassell Edge Automotive was easy to deal with, th...

As with previous services Edan Cassell Edge Automotive was easy to deal with, thorough, very efficient and reasonably priced. Cannot fault them on anything.

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Andrew, Nissan Pathfinder

Natrad Ballarat

WENDOUREE
star star star star star_half

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Jack was very helpful in showing the poor work done on the vehicle by a previous...

Jack was very helpful in showing the poor work done on the vehicle by a previous repairer.

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Paul, Mazda CX-9

Fred's Auto Mechanic Repairs

WERRIBEE
star star star star star_border

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star star star star_border star_border

"Clearly says car wash and vacuum included but no car wash."

Paul, Nissan Maxima

Midas Werribee Plaza

WERRIBEE
star star star star star

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star star star star star

Car needed service... car got serviced in a timely manner Price is good, way le...

Car needed service... car got serviced in a timely manner Price is good, way less money/time than the dealership People are nice aswell, ill be back for next service :)

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Brendan, Holden Commodore

Marsh Mechanics

MADDINGLEY
star star star star star_half

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"Great friendly service"

Col, Audi A4

Midas Hoppers Crossing

HOPPERS CROSSING
star star star star star_half

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star star star star star

"Very professional & friendly. Enjoyed the services."

Rifai, Ford Focus

Tyrepower Werribee

HOPPERS CROSSING
star star star star star

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star star star star star

Friendly and approachable staff and happy to assist with any questions and a cou...

Friendly and approachable staff and happy to assist with any questions and a couple of extras not covered by service. Andrew was great. Highly recommend and we will be going back!

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Jason, Jeep Grand Cherokee

* Minimum service amounts apply

Euro Auto Care

HOPPERS CROSSING
star star star star star

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star star star star star

"Very good and quick service as described in the quote"

Ali, Honda Civic

Perfect Auto Service

HOPPERS CROSSING
star star star star star_border

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star star star star star_border

"Good service and done on time very happy......would recommend this service☺"

Joanne, Mazda 3

MC Auto Service Centre

HOPPERS CROSSING
star star star star star_border

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star star star star star

"Would highly recommend! Thanks"

Alex, Holden Captiva

* Minimum service amounts apply

Azzco Mechanical Service

HOPPERS CROSSING
star star star star star

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star star star star star

My experience with the machanic was A++ He made my husband and I very welcome a...

My experience with the machanic was A++ He made my husband and I very welcome and even offered to take us to the shopping center. My windscreen was replaced sooner than the expected time and the workshop experience was excellent. I would definitely use Azzco mechanical service again.

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Lisa, Nissan X-Trail

Express Auto and Mechanical Service Centre

LAVERTON
star star star star star

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Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

ABS Mornington

MORNINGTON
star star star star star

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star star star star star

I would normally service my own car but took a chance using someone else. I am...

I would normally service my own car but took a chance using someone else. I am very happy with the service provided

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Marcus, Toyota RAV4

The Tyre Place Mornington

MORNINGTON
star star star star star

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star star star star star

"I will go back there again."

Michelle, HOLDEN ASTRA

Seaside Auto Care

MORNINGTON
star star star star star

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star star star star star

Customer approach was very good, service was conducted without any problems and ...

Customer approach was very good, service was conducted without any problems and in a timely manner, vehicle is operating fine and I would use this service provider again in the future.

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Deb, TOYOTA RAV4

Ultra Tune Melton

MELTON
star star star star star

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star star star star star

"Best mechanic ever in my life"

Sean, Fiat 500/500C

Rapid Tune Mornington

MORNINGTON
star star star star star_half

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star star star star star

"loved it there, great service and a great Team!"

Kelly, Audi A4

Peninsula Diesel Repairs

MOOROODUC
star star star star star

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star star star star star

Excellent service , friendly staff members. Highly recommend peninsula diesel to...

Excellent service , friendly staff members. Highly recommend peninsula diesel to anyone with a 4x4 .

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Rohan, NISSAN NAVARA

Protune Automotive

LAVERTON NORTH
star star star star star

LATEST REVIEW

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star star star star star

"Good friendly knew what he was talking about would recommend to anyone"

Jody, Mitsubishi Triton

Rapid Tune Derrimut

DERRIMUT
star star star star star_half

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star star star star star

VW service, breaks, spark plugs and rotary done. They did an amazing job and did...

VW service, breaks, spark plugs and rotary done. They did an amazing job and didn't just try to rip me off like some mechanics. Would highly recommend

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Montana, Volkswagen Golf V

Fix All Automotive

RAVENHALL
star star star star star

LATEST REVIEW

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star star star star star

Prompt service. Friendly and lets you know of any issues for the following servi...

Prompt service. Friendly and lets you know of any issues for the following service. Will use again.

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Daisy, Toyota Echo

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
star star star star star_border

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star star star star_border star_border

They did not rotate tyres and the sales man said they did that but they did not....

They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum the car. They did not wash the car. Not happy at all.

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Wael, Mazda 3

Velocity Tyre & Auto

CAROLINE SPRINGS
star star star star star

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star star star star star_border

good service and advice. will be back for future services thanks vel cheers ra...

good service and advice. will be back for future services thanks vel cheers raz

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Raz, Hyundai ix35

Repair Right Auto Mechanics

LAVERTON NORTH
star star star star star

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star star star star star

Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

MKT Automotive

ALTONA NORTH
star star star star star

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star star star star star

Michael is a great mechanic and really friendly. We will not be going anywhere e...

Michael is a great mechanic and really friendly. We will not be going anywhere else to get our car serviced!

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Mark, Mitsubishi Colt

Autotech Service Centre

SUNSHINE WEST
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"great service and nice people."

David, Fiat Ducato

Best Way Mechanical and Tyre Repairs

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The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Western Auto Services Pty Ltd

TOTTENHAM
star star star star star_half

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star star star star star

My car went in for a service and a RWC. Greeted by friendly staff the work was ...

My car went in for a service and a RWC. Greeted by friendly staff the work was carried out promptly and professionally even washed my car after service which was a great added service. Being a new customer and a women I was hopping they would not take advantage of that on the RWC and it was passed with flying colours as I suspected it would. Would highly recommend.

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Pauline, Mitsubishi Lancer

Midas Yarraville

YARRAVILLE
star star star star star_half

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star star star star star

Completed the service for the fee agreed. For a more in-depth service not sure h...

Completed the service for the fee agreed. For a more in-depth service not sure how it will work

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Krista, Peugeot 206

Exceltune

BRAYBROOK
star star star star star_half

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star star star star star

Great knowledge and able to relay in simple language what has to be done. Any me...

Great knowledge and able to relay in simple language what has to be done. Any mechanic who suggests to leave the car for an extra day must be in love with the job.

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Glenn, HOLDEN CALAIS

Midas Sunshine

SUNSHINE NORTH
star star star star star_half

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star star star star star

"Happy to go back again ."

Joe, Holden Commodore

* Minimum service amounts apply

Tyreright Hastings

HASTINGS
star star star star star_border

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star star star star_border star_border

I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

Midas Frankston

FRANKSTON
star star star star star_half

LATEST REVIEW

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star star star star star

The guys were very helpful and the price is reasonable for a logbook service. Th...

The guys were very helpful and the price is reasonable for a logbook service. The workshop is clean and tidy which shows the pride they take in their work.

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Hannah, Ford Focus

LRH Automotive Services Ltd

FRANKSTON
star star star star star_half

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star star star star star

Very pleased with the service I received and will definitely use LRH for all my ...

Very pleased with the service I received and will definitely use LRH for all my future car services and any other problems. I felt very comfortable and my car was ready within the time stated.

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Cheryl, TOYOTA COROLLA

Sureshift Automatics

FRANKSTON
star star star star star_half

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star star star star star

"Good and honest service by experienced mechanics. This inspires trust."

Javier, TOYOTA COROLLA

Star Auto Group Pty Ltd

SUNSHINE NORTH
star star star star star_half

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star star star star star

Excellent Service. Great price. They seem very trustworthy. I'll definitely ...

Excellent Service. Great price. They seem very trustworthy. I'll definitely be taking my car back here for my next service.

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Debbie, Volkswagen Golf VI Cabrio

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

Sean came and completed my 50,000 km service on my Honda City. He was very profe...

Sean came and completed my 50,000 km service on my Honda City. He was very professional and did the job so quickly. Highly recommended mechanic 10/10

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Rebecca, Honda City

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

Custom Body & Automotive Mobile Division

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

Great service very helpful, I mean, I don't know much about cars, but the guy wh...

Great service very helpful, I mean, I don't know much about cars, but the guy who came to my place to service my car was a very helpful person. He talk through everything on how to look after my car and even walk me through on how to choose the right car. Very reliable, friendly and affordable.

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Tapelu, Subaru Forester

ABC Mobile Mechanic Nick

airport_shuttle Mobile Mechanic

star star star star star

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"Very efficient & professional. We were very impressed."

Therese, Mazda 626

Book trusted and local mechanics with AutoGuru.

Have you ever scoured the Barwon South West phonebook to find a good mechanic? It’s not fun, is it? Thankfully, we can help you find Ferguson mechanics & car services quickly and easily. Our easy to use system will find you the best value fixed quotes from the highest quality mechanics in your area.

AutoGuru offer a quick and simple method of finding mechanics across Barwon South West and in the Ferguson area. No matter your location or budget, we have the mechanic you need for your repair or service needs. Our instant online quotes allow you to compare parts and labour costs at a fixed price – all you need to do then is book it in!

If you need a logbook service, a tune up or a repair, we can help you find the closest Ferguson mechanic for the best price. Our partner mechanics service and repair all makes and models and no job is too big or too small. Quality local service at a fixed, upfront price – what more can you ask for?

Don't forget you can also compare and book local mobile mechanics in Ferguson through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Ferguson have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661