Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Midas Auto Service Centre Ballarat

DELACOMBE
star star star star star_half

LATEST REVIEW

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star star star star star

Service carried out was excellent and I was advised promptly if additional works...

Service carried out was excellent and I was advised promptly if additional works were required on the vehicle. They also took the initiative and attended to a number of other items which were required.

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Kevyn, Land Rover Discovery 3

Natrad Ballarat

WENDOUREE
star star star star star_half

LATEST REVIEW

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star star star star star

"All good Jack was great as usual"

Wayne, BMW 5 Series

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

LATEST REVIEW

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star star star star star

Edan Cassell was a fantastic auto workshop to deal with. My first service with t...

Edan Cassell was a fantastic auto workshop to deal with. My first service with them and I will be going back. The staff were friendly and very helpful. I am extremely happy with service that I recieved. Would recommend.

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Rachel, Holden Ute

Highton Automotive Services

HIGHTON
star star star star star

LATEST REVIEW

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star star star star star

"Pleasantly surprised, rang before they did any work and washed the car for me."

Linda, HONDA ACCORD

Always There Automotive

GROVEDALE
star star star star star

LATEST REVIEW

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star star star star star

Professional and thorough service, will definitely be taking my car back there a...

Professional and thorough service, will definitely be taking my car back there and recommending to friends.

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Melanie, Ford EcoSport

Midas Belmont-Geelong

BELMONT
star star star star star_half

LATEST REVIEW

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star star star star star

Thanks for the service, felt it was a little expensive but the mechanic took the...

Thanks for the service, felt it was a little expensive but the mechanic took the time and explained the costs involved. I appreciate him doing that and better understand costs at Midas.

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Paul, FORD FOCUS

ABS Geelong

BELL PARK
star star star star star

LATEST REVIEW

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star star star star star

I needed more work done than just a service. Paul at ABS was very understanding ...

I needed more work done than just a service. Paul at ABS was very understanding and helpful. I have no hesitation in going back in future

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ray, Mercedes-Benz E-Class

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Barwon South West

Affordable Tyres and Servicing

SOUTH GEELONG
star star star star star_half

LATEST REVIEW

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star star star star star

From the moment I walked in the door I felt at ease. Steve greeted me at recepti...

From the moment I walked in the door I felt at ease. Steve greeted me at reception, his team immediately examined my car. Within a short time I was quoted $50 for the job which was repaired on the spot. I was quoted much higher prices for same repair{as much as $200}. My car servicing will now be done at Affordable Tyres and servicing. Thanks for the cup of tea Steve:)

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Helen, Holden Commodore

Geelong Automotive

BREAKWATER
star star star star_half star_border

LATEST REVIEW

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star star star star_border star_border

I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Ocean Grove Service Centre

OCEAN GROVE
star star star star star

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star star star star star

Very Good. Very helpful. Checked everything that needed to be done and also rang...

Very Good. Very helpful. Checked everything that needed to be done and also rang me to say battery was not good which I asked them to check.

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Susie, Volkswagen Tiguan

McKinley Automotive Services

DRYSDALE
star star star star star

LATEST REVIEW

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star star star star star

A wee secret in Drysdale! Great service-finished earlier, so was able to pick up...

A wee secret in Drysdale! Great service-finished earlier, so was able to pick up car sooner great job.Highly recommended.

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Mark, Honda JAZZ

Marsh Mechanics

MADDINGLEY
star star star star star_half

LATEST REVIEW

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star star star star star

"Great friendly service"

Col, Audi A4

Fred's Auto Mechanic Repairs

WERRIBEE
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

"Clearly says car wash and vacuum included but no car wash."

Paul, Nissan Maxima

Midas Werribee Plaza

WERRIBEE
star star star star star

LATEST REVIEW

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star star star star star

Service was completed very thoroughly and a full report was given at the end. Al...

Service was completed very thoroughly and a full report was given at the end. All for the agreed price. Great work !!

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ben, Toyota Landcruiser Prado

Ultra Tune Melton

MELTON
star star star star star

LATEST REVIEW

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star star star star star

"Very friendly and professional, and also provide great advice and affordable"

Wallace Tai, Mercedes-Benz E-Class

Midas Hoppers Crossing

HOPPERS CROSSING
star star star star star_half

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star star star star star

"Great customer service and work."

Matthew, Holden Sportwagon

Tyrepower Werribee

HOPPERS CROSSING
star star star star star

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star star star star star_border

Good - fast - efficient. Would have liked a copy of the check they did. Received...

Good - fast - efficient. Would have liked a copy of the check they did. Received one last time but not this time - also please sign and date the log book.

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lee, Volkswagen Tiguan

* Minimum service amounts apply

Euro Auto Care

HOPPERS CROSSING
star star star star star

LATEST REVIEW

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star star star star star

"Good value and quality service. Highly recommended"

Witner, Lexus RX

Perfect Auto Service

HOPPERS CROSSING
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

Hi Too early to comment on workmanship. But the Front Desk area was dirty, poorl...

Hi Too early to comment on workmanship. But the Front Desk area was dirty, poorly arranged- oil & grease on microwave etc etc. Could be better.

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Anbu, Hyundai i30

MC Auto Service Centre

HOPPERS CROSSING
star star star star star_border

LATEST REVIEW

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star star star star star

"Very happy with the work ! Genuine rates ! Honest & Friendly staff !"

Shankar, Hyundai Getz

* Minimum service amounts apply

Azzco Mechanical Service

HOPPERS CROSSING
star star star star star

LATEST REVIEW

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star star star star star

Extremely happy with the work carried out. The staff were helpful & friendly. Wo...

Extremely happy with the work carried out. The staff were helpful & friendly. Would not hesitate to return for future servicing & work.

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Margaret, Nissan Pulsar

Express Auto and Mechanical Service Centre

LAVERTON
star star star star star

LATEST REVIEW

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star star star star star

Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Fix All Automotive

RAVENHALL
star star star star star

LATEST REVIEW

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star star star star star

Value for money. Easy to talk to. Very informative. Highly recommended. Well def...

Value for money. Easy to talk to. Very informative. Highly recommended. Well definitely will call again.

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Tito, HOLDEN BARINA

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

They didn't include everything listed in the service book and listed on the webs...

They didn't include everything listed in the service book and listed on the website for a standard service such as checking breaks and rotating my tires not sure the reason why so I will give them a call tomorrow.

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Krista, Mazda 3

Velocity Tyre & Auto

CAROLINE SPRINGS
star star star star star

LATEST REVIEW

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star star star star star_border

It doesn't take long time to have your car booked in for a service. I booked my ...

It doesn't take long time to have your car booked in for a service. I booked my car in for a service on Saturday afternoon online and got it serviced by Tuesday. Thanks you auto guru.

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Ichok, Mitsubishi ASX

Beagle Boys Automotive

ROSEBUD WEST
star star star star star

LATEST REVIEW

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star star star star star

Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

Rapid Tune Derrimut

DERRIMUT
star star star star star_half

LATEST REVIEW

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star star star star star

VW service, breaks, spark plugs and rotary done. They did an amazing job and did...

VW service, breaks, spark plugs and rotary done. They did an amazing job and didn't just try to rip me off like some mechanics. Would highly recommend

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Montana, Volkswagen Golf V

Protune Automotive

LAVERTON NORTH
star star star star star

LATEST REVIEW

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star star star star star

"Good friendly knew what he was talking about would recommend to anyone"

Jody, Mitsubishi Triton

Repair Right Auto Mechanics

LAVERTON NORTH
star star star star star

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star star star star star

Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

Autotech Service Centre

SUNSHINE WEST
star star star star star

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star star star star star

"Not really a waiting room provided, no bathrooms or tea/cofee"

Sally, MITSUBISHI OUTLANDER

Goodyear Autocare WaterGardens

TAYLORS LAKES
star star star star star_half

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star star star star star_border

Fairly good service. Had to call back as invoice was not emailed as promised and...

Fairly good service. Had to call back as invoice was not emailed as promised and address was written incorrectly

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Abraham, Nissan Pulsar

MKT Automotive

ALTONA NORTH
star star star star star

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star star star star star

If you looking to get any job done on your car quickly, efficiently and with gre...

If you looking to get any job done on your car quickly, efficiently and with great pricing then Michael is the guy. He have a great, friendly and never say no attitude. I have trust issues with mechanics, but Michael made me feel safe. Going again, thank you.

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Kam, HOLDEN CAPTIVA

Midas Sunbury

SUNBURY
star star star star star_half

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star star star star star

"Detailed safety report - very thorough"

David, Peugeot 206

Best Way Mechanical and Tyre Repairs

SUNSHINE
star star star star star

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star star star star star

The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Western Auto Services Pty Ltd

TOTTENHAM
star star star star star_half

LATEST REVIEW

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star star star star star_border

"So far happy but it has only been one day since the job done."

Kim, Peugeot 307

Midas Sunshine

SUNSHINE NORTH
star star star star star_half

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star star star star star

"Good customer service, explained everything clearly, thanks!"

Melody, Honda Jazz

Star Auto Group Pty Ltd

SUNSHINE NORTH
star star star star star_half

LATEST REVIEW

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star star star star star_border

The guys were very efficient and performed the service in a expediant manner eve...

The guys were very efficient and performed the service in a expediant manner even though they were very busy

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Dave, Toyota Camry

Exceltune

BRAYBROOK
star star star star star_half

LATEST REVIEW

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star star star star star_border

I thought that the experience with Exceltune was good, they contacted me regardi...

I thought that the experience with Exceltune was good, they contacted me regarding other work needed, and kept the replaced pieces to show me on pickup so I could see they had done the work.

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Alan, HYUNDAI TUCSON

Midas Yarraville

YARRAVILLE
star star star star star_half

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star star star star star

"Midas looked after us extremely well and were very efficient and professional!"

Martin, Toyota Yaris

Car Servicing & You Keilor Park

KEILOR PARK
star star star star star_half

LATEST REVIEW

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star star star star star

My car had a major issue that was very expensive and a big job but the guys kept...

My car had a major issue that was very expensive and a big job but the guys kept me up to date all the way through and when it took longer than expected they organised a car for a few days. Extremely happy

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Michelle, Holden Captiva

Highpoint Mufflers & Service Centre

MARIBYRNONG
star star star star star_half

LATEST REVIEW

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star star star star star

No nonsense and honest approach to service and RWC for my VW Golf. Even washed m...

No nonsense and honest approach to service and RWC for my VW Golf. Even washed my car which was a nice touch. Well priced and did a good job. No complaints and would return again. Thanks guys

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Lee, Volkswagen Golf VII

Highpoint Automotive Repairs

MARIBYRNONG
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent service will be returning in the future."

Kristy, Subaru Impreza

* Minimum service amounts apply

Midas Highpoint

MARIBYRNONG
star star star star star_half

LATEST REVIEW

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star star star star star

Experience was good. Staff was very nice. Explained everything to me. He service...

Experience was good. Staff was very nice. Explained everything to me. He serviced the car in three hours and it was simple. Dropped down my car and picked up and paid.

Read more

Angela, MERCEDES B - CLASS

Moving Motors Pty Ltd

TULLAMARINE
star star star star star

LATEST REVIEW

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star star star star star

"Ninos was very helpful. Thx for the service"

Glen, Audi A3/A3 Sportback

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

"Good service and friendly"

John, Hyundai Tucson

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

Custom Body & Automotive Mobile Division

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

I have scheduled a service with this repairer and dont regret it at all. The ser...

I have scheduled a service with this repairer and dont regret it at all. The service is fantastic, the mechanic arrived at the scheduled time, serviced my car and also told me whats going on with my vehicle. He suggested some repairs to my car but was honest to tell me that i dont need them right away. I strongly recommend this mobile mechanic.

Read more

Udaykumar, Holden Barina

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Hutchins MobilTech

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

I have had Hutchins MobileTech (HMT) service my car for over 2 years now. It is ...

I have had Hutchins MobileTech (HMT) service my car for over 2 years now. It is a car just out of new car warranty. I found HMT a frank and genuine motor mechanic. HMT is punctual and performs a very good quality of servicing. HMT provides feedback - verbal or notes on actions to take between servicing. For e.g. my car tyres were due for a change. Thanks to HMT I was able to use my tyres for an extra 6 months before buying new ones.

Read more

Aamir, MAZDA 6

Book trusted and local mechanics with AutoGuru.

It can be a daunting task to find the best mechanic quotes in your area of Barwon South West. Who has the time these days? Thankfully, AutoGuru can help you, by sourcing the most reliable Cudgee mechanics & car services in a few easy steps. All our mechanics offer fixed price quotes, so it couldn’t be easier.

No matter which corner of Cudgee you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality Barwon South West auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

No matter your vehicle’s make or model, we can give you access to the best Cudgee mechanics who will offer you a great upfront, fixed quote for your repair or service. It really couldn’t be easier!

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Cudgee.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Cudgee that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661