Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Natrad Ballarat

WENDOUREE
star star star star star_half

LATEST REVIEW

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star star star star star

Very friendly and great customer service. Thoroughly looked over my car and told...

Very friendly and great customer service. Thoroughly looked over my car and told me what they would be keeping a look out for on the next service. I was very happy with the price and the friendly staff at Duo Mobile. Thanks Jack.

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Brad, Hyundai Tucson

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

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star star star star star

Pretty busy so may need to book one week earlier. Works done well and staffs are...

Pretty busy so may need to book one week earlier. Works done well and staffs are friendly.

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Leon Yu Lin, SAAB 9-3

Highton Automotive Services

HIGHTON
star star star star star

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star star star star star

"Pleasantly surprised, rang before they did any work and washed the car for me."

Linda, HONDA ACCORD

Always There Automotive

GROVEDALE
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"Awesome, Pete was a legend"

Harry, Ford Courier

Midas Belmont-Geelong

BELMONT
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Service was great from what I can gather! The staff were really friendly and wil...

Service was great from what I can gather! The staff were really friendly and willing to go the extra mile in regards to customer service! Also willing to be accommodating to the pricing in regards to my budget! All in all very happy and will definitely spread the word and go back!

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Ben, TOYOTA HI-LUX

ABS Geelong

BELL PARK
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I needed more work done than just a service. Paul at ABS was very understanding ...

I needed more work done than just a service. Paul at ABS was very understanding and helpful. I have no hesitation in going back in future

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ray, Mercedes-Benz E-Class

Affordable Tyres and Servicing

SOUTH GEELONG
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Great Service, good price, friendly people. I could not be happier. Thank you ve...

Great Service, good price, friendly people. I could not be happier. Thank you very much!!!

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Chris, Hyundai Elantra

No deposit & interest free

BOOK NOW, PAY LATER

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I was concerned when I arrived at the location and no one seemed to know anythin...

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"I was very happy with the service I received from McKinley Automotive Services."

Nola, TOYOTA YARIS

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"Great friendly service"

Col, Audi A4

Fred's Auto Mechanic Repairs

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"Clearly says car wash and vacuum included but no car wash."

Paul, Nissan Maxima

Midas Werribee Plaza

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Brendan, Holden Commodore

Ultra Tune Melton

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Superb excellent service by ultra tune they are very friendly and do excellent j...

Superb excellent service by ultra tune they are very friendly and do excellent job.

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Mohit, Mercedes-Benz E-Class

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"Very professional & friendly. Enjoyed the services."

Rifai, Ford Focus

Tyrepower Werribee

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"Good service and the car is running well."

Ruben, Toyota Kluger

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Euro Auto Care

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"Very good and quick service as described in the quote"

Ali, Honda Civic

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adnan, Skoda Fabia II

MC Auto Service Centre

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"Would highly recommend! Thanks"

Alex, Holden Captiva

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Shoana, Mazda 3

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Tito, HOLDEN BARINA

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Wael, Mazda 3

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Jason, Jeep Compass

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peter, Hyundai Getz

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Krisna, Ford Focus

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Jody, Mitsubishi Triton

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Daniel, Holden Cruze

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Baris, MAZDA 2

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Justin, HONDA ACCORD

Best Way Mechanical and Tyre Repairs

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The service team were great. They provided a prompt service and my car ran smoot...

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Midas Sunbury

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"very easy to use and the service was excellent and the people very helpful."

Kimba, Toyota FJ Cruiser

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Nicholas, Volkswagen Golf VII

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Marissa, Holden Cruze

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Kristy, Subaru Impreza

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Angela, MERCEDES B - CLASS

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Glen, Audi A3/A3 Sportback

Always There Automotive Mobile

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JOHN, TOYOTA PRADO

Acetune Mobile Mechanics

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Gordon, Volkswagen Golf

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Vincent, Land Rover Freelander 2

Autolube

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Hutchins MobilTech

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Aamir, Mazda 6

Book trusted and local mechanics with AutoGuru.

Have you ever scoured the Barwon South West phonebook to find a good mechanic? It’s not fun, is it? Thankfully, we can help you find Cobrico mechanics & car services quickly and easily. Our easy to use system will find you the best value fixed quotes from the highest quality mechanics in your area.

Using AutoGuru takes the guesswork out of finding a quality mechanic in the Cobrico area. When you enter your vehicle details and the service you need, we only compare mechanics that match this criteria. What’s more, prices are fixed upfront, so when you book you know exactly what you’re getting and for what price.

Whether you’re after a standard safety service, milestone service, a major or minor repair or anything else, AutoGuru can help you find the Cobrico mechanic with the best price. All the upfront quotes are fixed price, so all you need to do is book the best rates and you’re set.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661