Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Midas Auto Service Centre Ballarat

DELACOMBE
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent service! Friendly staff, I'd suggest others to go this workshop."

Vince, Holden Astra

Natrad Ballarat

WENDOUREE
star star star star star_half

LATEST REVIEW

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star star star star star

Very friendly and great customer service. Thoroughly looked over my car and told...

Very friendly and great customer service. Thoroughly looked over my car and told me what they would be keeping a look out for on the next service. I was very happy with the price and the friendly staff at Duo Mobile. Thanks Jack.

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Brad, Hyundai Tucson

Highton Automotive Services

HIGHTON
star star star star star

LATEST REVIEW

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star star star star star

The only thing I could fault was they cleaned off my recommended tyre rotation s...

The only thing I could fault was they cleaned off my recommended tyre rotation sticker on my window which had only just been put on the week before by Tyrepower.

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Natalie, SUZUKI ALTO

Always There Automotive

GROVEDALE
star star star star star

LATEST REVIEW

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star star star star star_border

They forgot to reset the service log, but done it immediately when asked to do s...

They forgot to reset the service log, but done it immediately when asked to do so.

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Jeff, Jeep Grand Cherokee

ABS Geelong

BELL PARK
star star star star star

LATEST REVIEW

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star star star star star

I needed more work done than just a service. Paul at ABS was very understanding ...

I needed more work done than just a service. Paul at ABS was very understanding and helpful. I have no hesitation in going back in future

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ray, Mercedes-Benz E-Class

Midas Belmont-Geelong

BELMONT
star star star star star_half

LATEST REVIEW

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star star star star star

Very helpful & quick to contact if there are any issues as well as quick to arra...

Very helpful & quick to contact if there are any issues as well as quick to arrange any replacement parts. Will only charge quoted price for service.

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Cassie, Mazda 2

Affordable Tyres and Servicing

SOUTH GEELONG
star star star star star_half

LATEST REVIEW

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star star star star_border star_border

"The employee overestimated the final expense when I spoke with the mechanic."

Luke, Holden Astra

No deposit & interest free

BOOK NOW, PAY LATER

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Geelong Automotive

BREAKWATER
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I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Ocean Grove Service Centre

OCEAN GROVE
star star star star star

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Price for normal servicing is fair. Waited for about 2 hours to complete the job...

Price for normal servicing is fair. Waited for about 2 hours to complete the job and was acceptable for a place without waiting area (although a cafe is just 3 shops down).

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Vincent, Citroen C4

McKinley Automotive Services

DRYSDALE
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"Fair price. Still look out for other things on the car."

Vincent, Citroen C4

Marsh Mechanics

MADDINGLEY
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"Great friendly service"

Col, Audi A4

Fred's Auto Mechanic Repairs

WERRIBEE
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"Clearly says car wash and vacuum included but no car wash."

Paul, Nissan Maxima

Midas Werribee Plaza

WERRIBEE
star star star star star

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Car needed service... car got serviced in a timely manner Price is good, way le...

Car needed service... car got serviced in a timely manner Price is good, way less money/time than the dealership People are nice aswell, ill be back for next service :)

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Brendan, Holden Commodore

Ultra Tune Melton

MELTON
star star star star star

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"Excellent customer service and price. Highly recommended."

Heather, Hyundai Elantra

Midas Hoppers Crossing

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The staff were very nice and quick. They offered saturday services which made it...

The staff were very nice and quick. They offered saturday services which made it easy as i work Monday to Friday.

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Matthew, Holden Sportwagon

Tyrepower Werribee

HOPPERS CROSSING
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The staff were very helpful and honstent about what need to be done i will be go...

The staff were very helpful and honstent about what need to be done i will be going back there for future work.

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John, Honda Jazz

* Minimum service amounts apply

Euro Auto Care

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star star star star star

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"Honestly the best bloke to work on a car, attention to detail, honest guy."

Jonathan, Volkswagen Golf

Perfect Auto Service

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Honest mechanic, very trustworthy. Would defiantly recommend to friends and fami...

Honest mechanic, very trustworthy. Would defiantly recommend to friends and family

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Maryam, Holden Commodore

MC Auto Service Centre

HOPPERS CROSSING
star star star star star_border

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star star star star star

"Very happy with the work ! Genuine rates ! Honest & Friendly staff !"

Shankar, Hyundai Getz

Express Auto and Mechanical Service Centre

LAVERTON
star star star star star

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Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Fix All Automotive

RAVENHALL
star star star star star

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Prompt service.Very thorough.Lets you know of anything that needs doing ie Batte...

Prompt service.Very thorough.Lets you know of anything that needs doing ie Battery.Will use again

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Daisy, Mazda 2

* Minimum service amounts apply

Midas Caroline Springs

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They did not rotate tyres and the sales man said they did that but they did not....

They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum the car. They did not wash the car. Not happy at all.

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Wael, Mazda 3

Velocity Tyre & Auto

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We weren't charged extra for looking into a screeching noise coming from the dri...

We weren't charged extra for looking into a screeching noise coming from the drivers front wheel, rather the problem was identified and easily fixed.

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Jamie, Mazda CX-5

Rapid Tune Derrimut

DERRIMUT
star star star star star_half

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VW service, breaks, spark plugs and rotary done. They did an amazing job and did...

VW service, breaks, spark plugs and rotary done. They did an amazing job and didn't just try to rip me off like some mechanics. Would highly recommend

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Montana, Volkswagen Golf V

Protune Automotive

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star star star star star

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"Friendly and excellent service from Andrew"

Nick, Mazda CX-5

Repair Right Auto Mechanics

LAVERTON NORTH
star star star star star

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Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

Autotech Service Centre

SUNSHINE WEST
star star star star star

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Autotech are a family owned and run business. The customer service was wonderful...

Autotech are a family owned and run business. The customer service was wonderful, they are very professional and ethical. My car is now running like a dream. I would highly reccommend them. They checked in with me before doing any work, providing quotes and seeking approval each step of the way. My car will now only be serviced at Autotech, it's great to find honest mechanics I can trust.

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Taryn, Mazda 121 Metro

Goodyear Autocare WaterGardens

TAYLORS LAKES
star star star star star_half

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star star star star star_border

Fairly good service. Had to call back as invoice was not emailed as promised and...

Fairly good service. Had to call back as invoice was not emailed as promised and address was written incorrectly

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Abraham, Nissan Pulsar

Beagle Boys Automotive

ROSEBUD WEST
star star star star star

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Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

MKT Automotive

ALTONA NORTH
star star star star star

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"Very good servicing . Dropped and picked me for the service "

Priya, TOYOTA COROLLA

Midas Sunbury

SUNBURY
star star star star star_half

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Very good customer service! The guy who services my car was very friendly and kn...

Very good customer service! The guy who services my car was very friendly and knew what he was talking about and very honest! I needed a few things fixed on my car and it still came out cheaper than a basic oil change service at all the other places I rang up. Received a discount on my next services which help me out a heap being on a low wage income which not many people can afford to do.10/10 service and I will definitely be returning to MIDAS every time my car is due for servicing.

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Jaidyn, NISSAN MAXIMA

Best Way Mechanical and Tyre Repairs

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The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Western Auto Services Pty Ltd

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star star star star star_half

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Free loan car, up front quotes for extra work needed, price was $100 cheaper than Previously stated. Fast and efficient, the car drives %100 better now. Thanks

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Anthony, Toyota Corolla

Midas Sunshine

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star star star star star_half

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Had a good experience and trust that the job was well done. Great communication ...

Had a good experience and trust that the job was well done. Great communication and service.

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Steven, TOYOTA KLUGER

Star Auto Group Pty Ltd

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I recently had my car serviced at this wonderful and very clean workshop. It is ...

I recently had my car serviced at this wonderful and very clean workshop. It is the cleanest workshop that I have ever been in, this includes the customer waiting room and facilities. I was personally greeted on my arrival where I discussed my requirements. The greeting was warm and friendly. Prior to completing any extra work required I was given a comprehensive overview of the requirements and the costing. I must add that at no stage was any pressure applied to have these additional works carried out. I viewed this more as a precautionary measure highlighting safety and engine issues. Thanks guys for the fantastic service and might I say prompt. When my service was completed the guys had to wake me from the comfort of the waiting room. My mechanics forever.

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Terry, Holden Astra

Exceltune

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Great knowledge and able to relay in simple language what has to be done. Any me...

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Glenn, HOLDEN CALAIS

Midas Yarraville

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star star star star star_half

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All work was done satisfactorily and a couple of little things rectified after a...

All work was done satisfactorily and a couple of little things rectified after a call to me.

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John, Holden Commodore

Car Servicing & You Keilor Park

KEILOR PARK
star star star star star_half

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star star star star star

My car had a major issue that was very expensive and a big job but the guys kept...

My car had a major issue that was very expensive and a big job but the guys kept me up to date all the way through and when it took longer than expected they organised a car for a few days. Extremely happy

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Michelle, Holden Captiva

Highpoint Mufflers & Service Centre

MARIBYRNONG
star star star star star_border

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star star star star star

Easy and fuss free. Offered pickup/drop off service. Full service completed in 3...

Easy and fuss free. Offered pickup/drop off service. Full service completed in 3 hours. Car wash and vacuum. Affordable and will be a returning customer

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Lauren, Audi A4

Highpoint Automotive Repairs

MARIBYRNONG
star star star star star_half

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star star star star star

"Excellent service will be returning in the future."

Kristy, Subaru Impreza

* Minimum service amounts apply

Midas Highpoint

MARIBYRNONG
star star star star star_border

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star star star star star

Experience was good. Staff was very nice. Explained everything to me. He service...

Experience was good. Staff was very nice. Explained everything to me. He serviced the car in three hours and it was simple. Dropped down my car and picked up and paid.

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Angela, MERCEDES B - CLASS

Moving Motors Pty Ltd

TULLAMARINE
star star star star star

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"Good job, exactly how they promised to be"

Gregor, MAZDA CX7

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

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"Thanks to Greg all good"

Philip, Mazda CX-3

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

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Michelle, Kia Grand Carnival

Custom Body & Automotive Mobile Division

airport_shuttle Mobile Mechanic

star star star star star_half

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"Was good, little more certainty about time is appreciated"

Vipul, Holden Captiva

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Hutchins MobilTech

airport_shuttle Mobile Mechanic

star star star star star

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Paul is great, friendly and explains any issues clearly and simply. I always use...

Paul is great, friendly and explains any issues clearly and simply. I always use him for my servicing and will continue to do so. Kate

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Kate, JEEP COMPASS

Book trusted and local mechanics with AutoGuru.

Does your car need a service? Find a local Chocolyn mechanic using our simple search and book system. We combine the most reliable, quality mechanics in your area of Barwon South West, both national brands and local workshops. Simply select the service you need, confirm the price and book.

There’s nothing worse than booking your car in for a service or repair, then discovering it will cost much more than you were originally quoted. Thankfully, that will never happen here at AutoGuru! Find a mechanic in Chocolyn or the greater Barwon South West area, get an upfront quote online and pay nothing extra!

Whether you need a standard 10,000km safety service or a milestone logbook service, when you search for a mechanic in Chocolyn, we compare the service you want for the vehicle you want. We’ve helped over 1.5 million Australians compare 1600 mechanics nationwide, and we want to help you too.

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661