Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Midas Auto Service Centre Ballarat

DELACOMBE
star star star star star_half

LATEST REVIEW

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star star star star star

The service was great and they were consultative regarding all that was done. Th...

The service was great and they were consultative regarding all that was done. The service extras were a bonus, including a wash and detail and the final charges were reasonable. All in all a very positive experience.

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Brad, Mazda Tribute

Natrad Ballarat

WENDOUREE
star star star star star_half

LATEST REVIEW

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star star star star star

"All good Jack was great as usual"

Wayne, BMW 5 Series

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

LATEST REVIEW

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star star star star star

great service explained everything friendly and contact was great will definatel...

great service explained everything friendly and contact was great will definately be back and have already recommended to others to take car to Edan Cassell Edge Automotive...

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Melinda, Holden Barina Spark

Highton Automotive Services

HIGHTON
star star star star star

LATEST REVIEW

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star star star star star

"Pleasantly surprised, rang before they did any work and washed the car for me."

Linda, HONDA ACCORD

ABS Geelong

BELL PARK
star star star star star

LATEST REVIEW

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star star star star star_border

I really don’t know what they did to the car because they didn’t fill out the lo...

I really don’t know what they did to the car because they didn’t fill out the log book. When I asked how did it go, they responded with good. I knew I needed new tyres because it was picked up in my last service somewhere else but they didn’t say anything. Just needed to explain what they actually did to the car and I would have been happier. Overall, pretty good.

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Bec, Honda Civic

Always There Automotive

GROVEDALE
star star star star star

LATEST REVIEW

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star star star star star

They were friendly, fast and great quality, have already referred people to book...

They were friendly, fast and great quality, have already referred people to book in! I will be taking my ASX back for its next service there when it is due! Great work to Sean and the team.

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Sange, MITSUBISHI ASX

Midas Belmont-Geelong

BELMONT
star star star star star_half

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star star star star star

Service was great from what I can gather! The staff were really friendly and wil...

Service was great from what I can gather! The staff were really friendly and willing to go the extra mile in regards to customer service! Also willing to be accommodating to the pricing in regards to my budget! All in all very happy and will definitely spread the word and go back!

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Ben, TOYOTA HI-LUX

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Barwon South West

Affordable Tyres and Servicing

SOUTH GEELONG
star star star star star_half

LATEST REVIEW

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star star star star star

Happy with great service and reasonable price. I Intend to continue to be a cust...

Happy with great service and reasonable price. I Intend to continue to be a customer!

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Kelfe, Toyota RAV4

Geelong Automotive

BREAKWATER
star star star star_half star_border

LATEST REVIEW

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star star star star_border star_border

I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Marsh Mechanics

MADDINGLEY
star star star star star_half

LATEST REVIEW

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star star star star star

"Great friendly service"

Col, Audi A4

Ocean Grove Service Centre

OCEAN GROVE
star star star star star

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star star star star star

Very Good. Very helpful. Checked everything that needed to be done and also rang...

Very Good. Very helpful. Checked everything that needed to be done and also rang me to say battery was not good which I asked them to check.

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Susie, Volkswagen Tiguan

McKinley Automotive Services

DRYSDALE
star star star star star

LATEST REVIEW

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star star star star star

I dropped off my car for its 100.000km service and received a call to say that ...

I dropped off my car for its 100.000km service and received a call to say that my car was ready. I was really happy with the way every thing was handled

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Nola, Toyota Yaris

Ultra Tune Melton

MELTON
star star star star star

LATEST REVIEW

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star star star star star

"Very professional and courteous"

Rajnesh, Hyundai ix35

Fred's Auto Mechanic Repairs

WERRIBEE
star star star star star_border

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star star star star star

Fred’s auto was a great and seamless experience. I definitely appreciated the fr...

Fred’s auto was a great and seamless experience. I definitely appreciated the free loan car. On return, I was billed exactly what I was quoted for the service and was surprised to find my car and engine washed as well! Will more than likely be back there for my next service.

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Arbi, Jeep Patriot

Midas Werribee Plaza

WERRIBEE
star star star star star

LATEST REVIEW

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star star star star star

Service was completed very thoroughly and a full report was given at the end. Al...

Service was completed very thoroughly and a full report was given at the end. All for the agreed price. Great work !!

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ben, Toyota Landcruiser Prado

Midas Hoppers Crossing

HOPPERS CROSSING
star star star star star_half

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star star star star star

"Very professional & friendly. Enjoyed the services."

Rifai, Ford Focus

Charge Less Autos

KANGAROO FLAT
star star star star star

LATEST REVIEW

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star star star star star

Excellent service. Explained everything to me clearly with a friendly manner. Gr...

Excellent service. Explained everything to me clearly with a friendly manner. Great price. Will definitely be going back there!

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Kay, Holden Cruze

Tyrepower Werribee

HOPPERS CROSSING
star star star star star

LATEST REVIEW

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star star star star star

"Was good"

Sam, Ssangyong Stavic II

* Minimum service amounts apply

Euro Auto Care

HOPPERS CROSSING
star star star star star

LATEST REVIEW

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star star star star star

"Very good and quick service as described in the quote"

Ali, Honda Civic

MC Auto Service Centre

HOPPERS CROSSING
star star star star star_border

LATEST REVIEW

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star star star star star

"Was good work. well done"

Akosua, Nissan Maxima

Perfect Auto Service

HOPPERS CROSSING
star star star star star_border

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star star star star star_border

Honest mechanic, very trustworthy. Would defiantly recommend to friends and fami...

Honest mechanic, very trustworthy. Would defiantly recommend to friends and family

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Maryam, Holden Commodore

* Minimum service amounts apply

Azzco Mechanical Service

HOPPERS CROSSING
star star star star star

LATEST REVIEW

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star star star star star

My experience with the machanic was A++ He made my husband and I very welcome a...

My experience with the machanic was A++ He made my husband and I very welcome and even offered to take us to the shopping center. My windscreen was replaced sooner than the expected time and the workshop experience was excellent. I would definitely use Azzco mechanical service again.

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Lisa, Nissan X-Trail

Express Auto and Mechanical Service Centre

LAVERTON
star star star star star

LATEST REVIEW

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star star star star star

Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Bendigo Complete Auto Care

IRONBARK
star star star star star_half

LATEST REVIEW

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star star star star star

So quick and easy...from the initial search on Sunday to confirmation of booking...

So quick and easy...from the initial search on Sunday to confirmation of booking being logged took minutes. Confirmation of booking from the service provider of my choice came to me early on Monday - too easy!

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Anton, Volkswagen Tiguan

Fix All Automotive

RAVENHALL
star star star star star

LATEST REVIEW

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star star star star star

Prompt service. Friendly and lets you know of any issues for the following servi...

Prompt service. Friendly and lets you know of any issues for the following service. Will use again.

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Daisy, Toyota Echo

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

They did not rotate tyres and the sales man said they did that but they did not....

They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum the car. They did not wash the car. Not happy at all.

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Wael, Mazda 3

Velocity Tyre & Auto

CAROLINE SPRINGS
star star star star star

LATEST REVIEW

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star star star star star_border

It doesn't take long time to have your car booked in for a service. I booked my ...

It doesn't take long time to have your car booked in for a service. I booked my car in for a service on Saturday afternoon online and got it serviced by Tuesday. Thanks you auto guru.

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Ichok, Mitsubishi ASX

Midas Sunbury

SUNBURY
star star star star star_half

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star star star star star_border

The guys were nice enough to drive me home then pick me up when my car was ready...

The guys were nice enough to drive me home then pick me up when my car was ready. Good friendly service!

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Terri, Holden Trax

Rapid Tune Derrimut

DERRIMUT
star star star star star_half

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star star star star star

VW service, breaks, spark plugs and rotary done. They did an amazing job and did...

VW service, breaks, spark plugs and rotary done. They did an amazing job and didn't just try to rip me off like some mechanics. Would highly recommend

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Montana, Volkswagen Golf V

King Bear Auto

EAST BENDIGO
star star star star star_half

LATEST REVIEW

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star star star star star

Very helpful staff. Excellent customer service in letting you know what their do...

Very helpful staff. Excellent customer service in letting you know what their doing have done etc.

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Barry, Ssangyong Korando

Protune Automotive

LAVERTON NORTH
star star star star star

LATEST REVIEW

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star star star star star

"Good friendly knew what he was talking about would recommend to anyone"

Jody, Mitsubishi Triton

Repair Right Auto Mechanics

LAVERTON NORTH
star star star star star

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star star star star star

Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

Autotech Service Centre

SUNSHINE WEST
star star star star star

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star star star star star

"Fast service"

Trinh, TOYOTA KLUGER

MKT Automotive

ALTONA NORTH
star star star star star

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star star star star star

If you looking to get any job done on your car quickly, efficiently and with gre...

If you looking to get any job done on your car quickly, efficiently and with great pricing then Michael is the guy. He have a great, friendly and never say no attitude. I have trust issues with mechanics, but Michael made me feel safe. Going again, thank you.

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Kam, HOLDEN CAPTIVA

Best Way Mechanical and Tyre Repairs

SUNSHINE
star star star star star

LATEST REVIEW

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star star star star star

The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Midas Sunshine

SUNSHINE NORTH
star star star star star_half

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star star star star star

"Good customer service, explained everything clearly, thanks!"

Melody, Honda Jazz

Star Auto Group Pty Ltd

SUNSHINE NORTH
star star star star star_half

LATEST REVIEW

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star star star star star

I recently had my car serviced at this wonderful and very clean workshop. It is ...

I recently had my car serviced at this wonderful and very clean workshop. It is the cleanest workshop that I have ever been in, this includes the customer waiting room and facilities. I was personally greeted on my arrival where I discussed my requirements. The greeting was warm and friendly. Prior to completing any extra work required I was given a comprehensive overview of the requirements and the costing. I must add that at no stage was any pressure applied to have these additional works carried out. I viewed this more as a precautionary measure highlighting safety and engine issues. Thanks guys for the fantastic service and might I say prompt. When my service was completed the guys had to wake me from the comfort of the waiting room. My mechanics forever.

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Terry, Holden Astra

Exceltune

BRAYBROOK
star star star star star_half

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star star star star star_border

I thought that the experience with Exceltune was good, they contacted me regardi...

I thought that the experience with Exceltune was good, they contacted me regarding other work needed, and kept the replaced pieces to show me on pickup so I could see they had done the work.

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Alan, HYUNDAI TUCSON

Car Servicing & You Keilor Park

KEILOR PARK
star star star star star_half

LATEST REVIEW

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star star star star star

Fast and friendly customer service. Was very happy with the options to have the ...

Fast and friendly customer service. Was very happy with the options to have the loan car which made it easier with work and car wash and clean which made it such a great experience. Will definitely return.

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Mary, Holden Commodore

Midas Yarraville

YARRAVILLE
star star star star star_half

LATEST REVIEW

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star star star star star

Completed the service for the fee agreed. For a more in-depth service not sure h...

Completed the service for the fee agreed. For a more in-depth service not sure how it will work

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Krista, Peugeot 206

Highpoint Mufflers & Service Centre

MARIBYRNONG
star star star star star_border

LATEST REVIEW

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star star star star star

Highly recommended. Very knowledgeable. Fantastic service with amazing customer ...

Highly recommended. Very knowledgeable. Fantastic service with amazing customer service!!

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Marissa, Holden Cruze

Highpoint Automotive Repairs

MARIBYRNONG
star star star star star_half

LATEST REVIEW

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star star star star star

"Excellent service will be returning in the future."

Kristy, Subaru Impreza

Moving Motors Pty Ltd

TULLAMARINE
star star star star star

LATEST REVIEW

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star star star star star

"Good job, exactly how they promised to be"

Gregor, MAZDA CX7

* Minimum service amounts apply

Midas Highpoint

MARIBYRNONG
star star star star star_border

LATEST REVIEW

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star star star star star

Pleasant experience. No fuss, courteous and professional. Service with a smile. ...

Pleasant experience. No fuss, courteous and professional. Service with a smile. Recommended.

Read more

Randy, Toyota RAV4

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

So simple and easy, from booking online to the attention to detail provided by A...

So simple and easy, from booking online to the attention to detail provided by Always There Automotive Mobile. Prompt, friendly and efficient mechanic. My Renault was serviced in my driveway, using quality Valvoline oil etc. Very happy customer, will be using this service again.

Read more

Loretta, Renault Megane III

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

Custom Body & Automotive Mobile Division

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

I have scheduled a service with this repairer and dont regret it at all. The ser...

I have scheduled a service with this repairer and dont regret it at all. The service is fantastic, the mechanic arrived at the scheduled time, serviced my car and also told me whats going on with my vehicle. He suggested some repairs to my car but was honest to tell me that i dont need them right away. I strongly recommend this mobile mechanic.

Read more

Udaykumar, Holden Barina

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Hutchins MobilTech

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

Mechanic arrived on time in the morning and took about 1.5 hours for a basic ser...

Mechanic arrived on time in the morning and took about 1.5 hours for a basic service. Was very professional, let me know that how much I had left on the brakes and wheels and assured me they would be fine until it was time for the next service. Would definitely recommend them as it was a great price and very convenient with them coming to me.

Read more

Alan, TOYOTA COROLLA

Book trusted and local mechanics with AutoGuru.

AutoGuru makes it so easy to find Breakaway Creek mechanics & car services! Our vehicle experts from all over Barwon South West are waiting to offer you the best prices for the best service. Just enter a few details, submit, then you’ll be presented with a list of Breakaway Creek professionals and their fixed price quotes. So easy!

Using AutoGuru takes the guesswork out of finding a quality mechanic in the Breakaway Creek area. When you enter your vehicle details and the service you need, we only compare mechanics that match this criteria. What’s more, prices are fixed upfront, so when you book you know exactly what you’re getting and for what price.

We source car services for all types of vehicle makes and models from Toyota and Mitsubishi to Audi and Mercedes Benz. Whether you need a standard safety service or a major milestone service, we’ll find the best mechanics close to Breakaway Creek. Compare your options, book online and pay after your service.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Breakaway Creek.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Breakaway Creek that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661