Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Alvie open Saturday

Always There Automotive

GROVEDALE
star star star star star

LATEST REVIEW

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star star star star star

On time, very friendly, helpful and informative. Will definitely use them again...

On time, very friendly, helpful and informative. Will definitely use them again. Highly recommend.

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Denise, Toyota Yaris

Midas Belmont-Geelong

BELMONT
star star star star star_half

LATEST REVIEW

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star star star star star

Terrific service from Brad - took the time to explain a couple of issues very cl...

Terrific service from Brad - took the time to explain a couple of issues very clearly and made me feel very confident in the quality of the work being done. I will be back!

Read more

Daniel, Toyota Hilux

Affordable Tyres and Servicing

SOUTH GEELONG
star star star star star_half

LATEST REVIEW

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star star star star star

Great Service, good price, friendly people. I could not be happier. Thank you ve...

Great Service, good price, friendly people. I could not be happier. Thank you very much!!!

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Chris, Hyundai Elantra

Ocean Grove Service Centre

OCEAN GROVE
star star star star star

LATEST REVIEW

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star star star star star_border

Price for normal servicing is fair. Waited for about 2 hours to complete the job...

Price for normal servicing is fair. Waited for about 2 hours to complete the job and was acceptable for a place without waiting area (although a cafe is just 3 shops down).

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Vincent, Citroen C4

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

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Michelle, Kia Grand Carnival

Marsh Mechanics

MADDINGLEY
star star star star star_half

LATEST REVIEW

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star star star star star

"Great friendly service"

Col, Audi A4

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Barwon South West

Fred's Auto Mechanic Repairs

WERRIBEE
star star star star star_border

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star star star star star

Very happy, arrived a bit late, they still had a car for me to use (but I decide...

Very happy, arrived a bit late, they still had a car for me to use (but I decided to walk home and back), the man was so nice, told me what they had done and what part had to be ordered and when to come back. Added bonus they swapped my tyres and balanced them also washed the exterior. Those where unexpected bonuses and at no charge. If busy maybe I won't get so lucky but will definitely recommend Fred's to my family and we are a 3 car household which will now be using Fred's.

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June, Hyundai Accent

Midas Werribee Plaza

WERRIBEE
star star star star star

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star star star star star

Car needed service... car got serviced in a timely manner Price is good, way le...

Car needed service... car got serviced in a timely manner Price is good, way less money/time than the dealership People are nice aswell, ill be back for next service :)

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Brendan, Holden Commodore

Midas Hoppers Crossing

HOPPERS CROSSING
star star star star star_half

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star star star star star

Shawn from Midas Hoppers Crossing provided a great service for my car! Quick Eff...

Shawn from Midas Hoppers Crossing provided a great service for my car! Quick Efficient and quality for a great price as well. Got to my car after the service and the added value of the nice air freshener inside it was great. Definitely recommend this place.

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Jonathan, Holden Cruze

Custom Body & Automotive Mobile Division

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

Such an easy way to book a service! I had lots of problems with fairly new 2014 ...

Such an easy way to book a service! I had lots of problems with fairly new 2014 Jeep. The problems only started after I kept returning to the dealership for service. Turns out the mechanics here figured out the reason and fixed it on the spot. Paid a fraction of the cost the dealership charged and caused more damage than good. I love that they actually come to your home to do everything.

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Stephanie, Jeep Patriot

Ultra Tune Melton

MELTON
star star star star star

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star star star star star

"Best mechanic ever in my life"

Sean, Fiat 500/500C

Euro Auto Care

HOPPERS CROSSING
star star star star star

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star star star star star

"Great service and good person. Highly recomended"

Sam, Audi Q7

Perfect Auto Service

HOPPERS CROSSING
star star star star star_border

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star star star star star

"Easy painless process and the mechanic was very pleasant to deal with."

Emma, Mitsubishi Challenger

MC Auto Service Centre

HOPPERS CROSSING
star star star star star_border

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star star star star star

"Good. No problems."

Willie, Mitsubishi Mirage

Azzco Mechanical Service

HOPPERS CROSSING
star star star star star

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star star star star star

My experience with the machanic was A++ He made my husband and I very welcome a...

My experience with the machanic was A++ He made my husband and I very welcome and even offered to take us to the shopping center. My windscreen was replaced sooner than the expected time and the workshop experience was excellent. I would definitely use Azzco mechanical service again.

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Lisa, Nissan X-Trail

Express Auto and Mechanical Service Centre

LAVERTON
star star star star star

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star star star star star

Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Fix All Automotive

RAVENHALL
star star star star star

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star star star star star

Prompt service. Friendly and lets you know of any issues for the following servi...

Prompt service. Friendly and lets you know of any issues for the following service. Will use again.

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Daisy, Toyota Echo

Midas Caroline Springs

RAVENHALL
star star star star star_border

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star star star star_border star_border

They did not rotate tyres and the sales man said they did that but they did not....

They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum the car. They did not wash the car. Not happy at all.

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Wael, Mazda 3

Velocity Tyre & Auto

CAROLINE SPRINGS
star star star star star

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star star star star star

Very friendly people and great service. Will definitely head back soon to check ...

Very friendly people and great service. Will definitely head back soon to check out there other services as well.

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Karen, Volkswagen Golf

Rapid Tune Derrimut

DERRIMUT
star star star star star_half

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star star star star star

The staff were friendly and the work was done on time as planned and in a profes...

The staff were friendly and the work was done on time as planned and in a professional manner. Would definitely go back to them.

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Chantelle, Hyundai ix35

Protune Automotive

LAVERTON NORTH
star star star star star

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star star star star star

"Great service, quick and easy. Friendly mechanic"

Jesse, Ford Focus

Repair Right Auto Mechanics

LAVERTON NORTH
star star star star star

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star star star star star

Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

Autotech Service Centre

SUNSHINE WEST
star star star star star

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star star star star star

"Quick and professional."

Anthony, Toyota Aurion

MKT Automotive

ALTONA NORTH
star star star star star

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star star star star star

Michael is a great mechanic and really friendly. We will not be going anywhere e...

Michael is a great mechanic and really friendly. We will not be going anywhere else to get our car serviced!

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Mark, Mitsubishi Colt

Best Way Mechanical and Tyre Repairs

SUNSHINE
star star star star star

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star star star star star

The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Goodyear Autocare WaterGardens

TAYLORS LAKES
star star star star star_half

LATEST REVIEW

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star star star star star_border

Fairly good service. Had to call back as invoice was not emailed as promised and...

Fairly good service. Had to call back as invoice was not emailed as promised and address was written incorrectly

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Abraham, Nissan Pulsar

Midas Sunshine

SUNSHINE NORTH
star star star star star

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star star star star star

"Great and fast service."

Dung, Toyota Corolla

Star Auto Group Pty Ltd

SUNSHINE NORTH
star star star star star_half

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star star star star star_border

"All good"

Harawira, Holden Commodore

Midas Yarraville

YARRAVILLE
star star star star star_half

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star star star star star

All work was done satisfactorily and a couple of little things rectified after a...

All work was done satisfactorily and a couple of little things rectified after a call to me.

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John, Holden Commodore

Midas Sunbury

SUNBURY
star star star star star_half

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"Detailed safety report - very thorough"

David, Peugeot 206

Car Servicing & You Keilor Park

KEILOR PARK
star star star star star_half

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star star star star star

Good service, fast and trustworthy. Will recommend and will come back again. Tha...

Good service, fast and trustworthy. Will recommend and will come back again. Thank you.

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Debby, Skoda Fabia II

Midas Highpoint

MARIBYRNONG
star star star star star_half

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star star star star star

Pleasant experience. No fuss, courteous and professional. Service with a smile. ...

Pleasant experience. No fuss, courteous and professional. Service with a smile. Recommended.

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Randy, Toyota RAV4

Moving Motors Pty Ltd

TULLAMARINE
star star star star star

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Excellent customer service and very professional. Very detailed with everything ...

Excellent customer service and very professional. Very detailed with everything that was done or needed to be done to my vehicle.

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petelo, Holden Sportwagon

Highton Automotive Services

HIGHTON
star star star star star

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star star star star star

"Pleasantly surprised, rang before they did any work and washed the car for me."

Linda, HONDA ACCORD

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

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"Good service and friendly"

John, Hyundai Tucson

ABS Geelong

BELL PARK
star star star star star

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star star star star star

I needed more work done than just a service. Paul at ABS was very understanding ...

I needed more work done than just a service. Paul at ABS was very understanding and helpful. I have no hesitation in going back in future

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ray, Mercedes-Benz E-Class

Geelong Automotive

BREAKWATER
star star star star_half star_border

LATEST REVIEW

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star star star star_border star_border

I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Midas Auto Service Centre Ballarat

DELACOMBE
star star star star star_half

LATEST REVIEW

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star star star star star_border

"would have got 5 stars if brake fluid wasn't service (never requested)"

Gerard, Holden Barina Spark

Natrad Ballarat

WENDOUREE
star star star star star_half

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star star star star star

"All good Jack was great as usual"

Wayne, BMW 5 Series

McKinley Automotive Services

DRYSDALE
star star star star star

LATEST REVIEW

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star star star star star

A wee secret in Drysdale! Great service-finished earlier, so was able to pick up...

A wee secret in Drysdale! Great service-finished earlier, so was able to pick up car sooner great job.Highly recommended.

Read more

Mark, Honda JAZZ

Tyrepower Werribee

HOPPERS CROSSING
star star star star star

LATEST REVIEW

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star star star star star

"Good fast service, nice people honest straight forward I will be back"

nathan, Holden Commodore

Beagle Boys Automotive

ROSEBUD WEST
star star star star star

LATEST REVIEW

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star star star star star

Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

Exceltune

BRAYBROOK
star star star star star_half

LATEST REVIEW

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star star star star star

Great knowledge and able to relay in simple language what has to be done. Any me...

Great knowledge and able to relay in simple language what has to be done. Any mechanic who suggests to leave the car for an extra day must be in love with the job.

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Glenn, HOLDEN CALAIS

Autolube

airport_shuttle Mobile Mechanic

star star star star star

Hutchins MobilTech

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

Very quick and very informative when asked questions was very happy to explain. ...

Very quick and very informative when asked questions was very happy to explain. Would definitely call again for any mechanical repairs or service.

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Rachael, Hyundai i20

Highpoint Automotive Repairs

MARIBYRNONG
star star star star star_half

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star star star star star

"Excellent service will be returning in the future."

Kristy, Subaru Impreza

Trade Workshop

PORT MELBOURNE
star star star star star

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star star star star star

"Professional quality work...highly recommend"

Justine, Alfa Romeo Giulietta

Tyrepower & Repco Service Centre Port Melbourne

PORT MELBOURNE
star star star star star

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star star star star star

Took my 1998 Subaru Liberty in for a standard service along with some other issu...

Took my 1998 Subaru Liberty in for a standard service along with some other issues that needed fixing. As a female - I am always hesitant when taking my car to any mechanic due to feeling like my lack of knowledge is being used against me. Last time I took my car to the Subaru dealership in Docklands for a service, I walked out paying over $1,000 with a shopping list of things I needed to have fixed on the car. Well Mark at Tyrepower was completely different. He was friendly, helpful, knowledgeable and courteous AND did not try to overcharge or add anything on that I didn't need. Highly recommend Mark to any females out there who are uncomfortable with mechanics. Will definitely be returning to service my car in the future. Thanks Mark :)

Read more

Rachael, Subaru Liberty

Car Club Mobile Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

A guy (Michael) turned up on time, fixed and serviced the car, cheerful and happ...

A guy (Michael) turned up on time, fixed and serviced the car, cheerful and happy, and more than welcome to come again.

Read more

David, HONDA JAZZ

Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has mechanics open on a Saturday. You can compare and book these mechanics online... too easy! We allow you to pay upfront via credit card, via PayPal, interest-free with ZipPay or to pay on pickup.

Once you've put in your car details, you can view and compare quotes from local mechanics in Alvie. You can even read verified customer reviews to ensure you're getting the best of the best. Once you've found your new favourite mechanic, you can book them in online!

Not only do we have trusted mechanics open on a Saturday in your area, they also have amazing reviews from real customers! You know you're getting the best of the best when booking with AutoGuru.

Questions? Speak with a Service Advisor
1300 655 661