Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Allestree open Saturday

Always There Automotive

Grovedale
star star star star star

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On time, very friendly, helpful and informative. Will definitely use them again...

On time, very friendly, helpful and informative. Will definitely use them again. Highly recommend.

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Denise, Toyota Yaris

Midas Belmont-Geelong

Belmont
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Terrific service from Brad - took the time to explain a couple of issues very cl...

Terrific service from Brad - took the time to explain a couple of issues very clearly and made me feel very confident in the quality of the work being done. I will be back!

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Daniel, Toyota Hilux

Affordable Tyres and Servicing

South Geelong
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"They were prompt and fast and also value for money"

Ajay, Holden Cruze

Marsh Mechanics

Maddingley
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"Great friendly service"

Col, Audi A4

Ocean Grove Service Centre

Ocean Grove
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"No fuss service. Very easy to deal with and a job well done."

Kimbra, Mitsubishi Lancer

Acetune Mobile Mechanics

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"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

No deposit & interest free

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Other mechanics in Barwon South West

Ultra Tune Melton

Melton
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"Very professional and courteous"

Rajnesh, Hyundai ix35

Fred's Auto Mechanic Repairs

Werribee
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Very happy, arrived a bit late, they still had a car for me to use (but I decide...

Very happy, arrived a bit late, they still had a car for me to use (but I decided to walk home and back), the man was so nice, told me what they had done and what part had to be ordered and when to come back. Added bonus they swapped my tyres and balanced them also washed the exterior. Those where unexpected bonuses and at no charge. If busy maybe I won't get so lucky but will definitely recommend Fred's to my family and we are a 3 car household which will now be using Fred's.

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June, Hyundai Accent

Midas Pacific Werribee

Werribee
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Service was completed very thoroughly and a full report was given at the end. Al...

Service was completed very thoroughly and a full report was given at the end. All for the agreed price. Great work !!

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ben, Toyota Landcruiser Prado

Custom Body & Automotive Mobile Division

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Great service very helpful, I mean, I don't know much about cars, but the guy wh...

Great service very helpful, I mean, I don't know much about cars, but the guy who came to my place to service my car was a very helpful person. He talk through everything on how to look after my car and even walk me through on how to choose the right car. Very reliable, friendly and affordable.

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Tapelu, Subaru Forester

Midas Hoppers Crossing

Hoppers Crossing
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"Very efficient and quick service."

Thevan, Toyota RAV4

Euro Auto Care

Hoppers Crossing
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THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked ...

THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked for another mechanic but because I wanted it done sooner rather than later, I decided to go with Euro Auto Care. I glad I did! Very professional and friendly. Direct contact was made prior to any extra work that needed to be done on top of my appointment (basic service). The job was done and completed on the day which was very convenient. The car is running better and I couldn't be happier! I think I've found my mechanic! Trust me, you will enjoy your experience at this workshop.

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Luisa, Toyota Echo

Perfect Auto Service

Hoppers Crossing
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"Cheapest service in the area but with exceptional result! Really recommended."

Yaohan, Mitsubishi Lancer

MC Auto Service Centre

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"All work completed in a timely fashion, well priced and car is handling well."

Tim, Toyota Starlet

Express Auto and Mechanical Service Centre

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Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Fix All Automotive

Ravenhall
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I found my experience to be seamless and efficient. Fixedprice Car Services org...

I found my experience to be seamless and efficient. Fixedprice Car Services organised everything! Matt from Fix All Auto Mechanics provided a great service and was both courteous and professional. I would use this service again.

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Sofia, Volkswagen Tiguan

Midas Caroline Springs

Ravenhall
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They didn't include everything listed in the service book and listed on the webs...

They didn't include everything listed in the service book and listed on the website for a standard service such as checking breaks and rotating my tires not sure the reason why so I will give them a call tomorrow.

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Krista, Mazda 3

Velocity Tyre & Auto

Caroline Springs
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"very happy"

Carina, Peugeot 207

Rapid Tune Derrimut

Derrimut
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Whilst the service itself was completed satisfactorily I was left somewhat disap...

Whilst the service itself was completed satisfactorily I was left somewhat disappointed with the duty of care taken with various aspects of how my car was treated. Eg. Complimentary car wash aspect and log book not stamped. In spite of this the crew seemed pleasant.

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Giancarlo, Audi A5 Coupe

Protune Automotive

Laverton North
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"Good friendly knew what he was talking about would recommend to anyone"

Jody, Mitsubishi Triton

Midas Sunbury

Sunbury
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Very good customer service! The guy who services my car was very friendly and kn...

Very good customer service! The guy who services my car was very friendly and knew what he was talking about and very honest! I needed a few things fixed on my car and it still came out cheaper than a basic oil change service at all the other places I rang up. Received a discount on my next services which help me out a heap being on a low wage income which not many people can afford to do.10/10 service and I will definitely be returning to MIDAS every time my car is due for servicing.

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Jaidyn, NISSAN MAXIMA

Repair Right Auto Mechanics

Laverton North
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Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

Autotech Service Centre

Sunshine West
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"Fast service"

Trinh, TOYOTA KLUGER

MKT Automotive

Altona North
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As usual Michael provided a fast friendly service. Will continue to use MKT for ...

As usual Michael provided a fast friendly service. Will continue to use MKT for our servicing

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Mark, Subaru Outback

Best Way Mechanical and Tyre Repairs

Sunshine
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The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Midas Sunshine

Sunshine North
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Midas (Sunshine) did a great job on the car and were honest and suggestive. Defi...

Midas (Sunshine) did a great job on the car and were honest and suggestive. Definitely recommended.

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Kamal, Holden Commodore

Western Auto Services Pty Ltd

Tottenham
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Raj was very appoachable and professional to me. You can tell the team are very ...

Raj was very appoachable and professional to me. You can tell the team are very skilled and know what they're doing. Would come back here again. Satisfied with the service! Thanks guys!

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Marie, Toyota RAV4

Star Auto Group Pty Ltd

Sunshine North
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Amazing customer service, so friendly and honest and easy to deal with. Great jo...

Amazing customer service, so friendly and honest and easy to deal with. Great job with servicing my Jeep, very happy with the work completed. Excellent pricing for the service you get. These guys are fantastic. I will recommend them to my family and friends.

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Diana, Jeep Cherokee

Bendigo Complete Auto Care

Ironbark
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"very courteous,prompt service"

Colleen, Holden Commodore

Car Servicing & You Keilor Park

Keilor Park
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They were able to lend me a courtesy car which made my day much easier. They als...

They were able to lend me a courtesy car which made my day much easier. They also texted me when my car was ready, which was sooner than I expected.

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Eleanor, Mazda 2

Midas Yarraville

Yarraville
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"Very professional and friendly."

Brenton, Holden Calais

Highpoint Mufflers & Service Centre

Maribyrnong
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No nonsense and honest approach to service and RWC for my VW Golf. Even washed m...

No nonsense and honest approach to service and RWC for my VW Golf. Even washed my car which was a nice touch. Well priced and did a good job. No complaints and would return again. Thanks guys

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Lee, Volkswagen Golf VII

Midas Auto Service Centre Ballarat

Delacombe
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"would have got 5 stars if brake fluid wasn't service (never requested)"

Gerard, Holden Barina Spark

Natrad Ballarat

Wendouree
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"All good Jack was great as usual"

Wayne, BMW 5 Series

Edan Cassell Edge Automotive

Wendouree
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Edan Cassell was a fantastic auto workshop to deal with. My first service with t...

Edan Cassell was a fantastic auto workshop to deal with. My first service with them and I will be going back. The staff were friendly and very helpful. I am extremely happy with service that I recieved. Would recommend.

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Rachel, Holden Ute

Highton Automotive Services

Highton
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"Pleasantly surprised, rang before they did any work and washed the car for me."

Linda, HONDA ACCORD

Always There Automotive Mobile

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Very easy to deal with, no fuss. Prompt, helpful and did a great job. I would de...

Very easy to deal with, no fuss. Prompt, helpful and did a great job. I would definitely recommend to my friends and family.

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Susie, VOLKSWAGEN TIGUAN

ABS Geelong

Bell Park
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I needed more work done than just a service. Paul at ABS was very understanding ...

I needed more work done than just a service. Paul at ABS was very understanding and helpful. I have no hesitation in going back in future

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ray, Mercedes-Benz E-Class

McKinley Automotive Services

Drysdale
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"I was very happy with the service I received from McKinley Automotive Services."

Nola, TOYOTA YARIS

Tyrepower Werribee

Hoppers Crossing
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Everything about this workshop is excellent, from the time you arrive until you ...

Everything about this workshop is excellent, from the time you arrive until you leave, satisfied that the job has been done efficiently.

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Owen, Mitsubishi Challenger

Ravenhall Automotive Services

Ravenhall
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Great service, didn’t charge any extra for the additional work that needed doing...

Great service, didn’t charge any extra for the additional work that needed doing on my brakes. Would happily recommend these guys!

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DAVE, Ford Transit Custom

Autolube

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Charge Less Autos

Kangaroo Flat
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Really happy with my experience. Great communication, fantastic price and custom...

Really happy with my experience. Great communication, fantastic price and customer service. Will definitely recommend to family and friends

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Brooke, Volkswagen Golf

Beagle Boys Automotive

Rosebud West
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Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

Hutchins MobilTech

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"Great job, thanks so much!"

Chelsea, MAZDA 3

Exceltune

Braybrook
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I thought that the experience with Exceltune was good, they contacted me regardi...

I thought that the experience with Exceltune was good, they contacted me regarding other work needed, and kept the replaced pieces to show me on pickup so I could see they had done the work.

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Alan, HYUNDAI TUCSON

Highpoint Automotive Repairs

Maribyrnong
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"Excellent service will be returning in the future."

Kristy, Subaru Impreza

Car Club Mobile Mechanic

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Easy to book, prompt communication from mechanic and friendly service. All arou...

Easy to book, prompt communication from mechanic and friendly service. All around good value.

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Colin, HONDA ACCORD

Book trusted and local mechanics with AutoGuru.

With AutoGuru, you can search, compare and book mechanics all in one place online. We have mechanics who are open on Saturday's, just to make your life that little bit easier.

Once you've put in all the important details, we'll show you a list of mechanics that are in Allestree. You can sort by price, nearest to you or the highest rated mechanic. Once you've found the perfect mechanic, you can book them online, then and there. We're all about Search, Book and Happy Days at AutoGuru!

We've got awesome mechanics that are open on Saturday! You can book them instantly on AutoGuru or give us a call to chat with one of our friendly team members on 1300 655 661. Book trusted local mechanics and know exactly what you're paying upfront. Too easy!

Questions? Speak with a Service Advisor
1300 655 661