Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Aire Valley open Saturday

Always There Automotive

Grovedale
star star star star star

LATEST REVIEW

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star star star star star

They were friendly, fast and great quality, have already referred people to book...

They were friendly, fast and great quality, have already referred people to book in! I will be taking my ASX back for its next service there when it is due! Great work to Sean and the team.

Read more

Sange, MITSUBISHI ASX

Midas Belmont-Geelong

Belmont
star star star star star_half

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star star star star star

Service was great from what I can gather! The staff were really friendly and wil...

Service was great from what I can gather! The staff were really friendly and willing to go the extra mile in regards to customer service! Also willing to be accommodating to the pricing in regards to my budget! All in all very happy and will definitely spread the word and go back!

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Ben, TOYOTA HI-LUX

Affordable Tyres and Servicing

South Geelong
star star star star star_half

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star star star star star

Great Service, good price, friendly people. I could not be happier. Thank you ve...

Great Service, good price, friendly people. I could not be happier. Thank you very much!!!

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Chris, Hyundai Elantra

Ocean Grove Service Centre

Ocean Grove
star star star star star

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star star star star star

"No fuss service. Very easy to deal with and a job well done."

Kimbra, Mitsubishi Lancer

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

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"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

Fred's Auto Mechanic Repairs

Werribee
star star star star star_border

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star star star star star

"Great to deal with. Pick up issues and advise quickly. Will use again."

June, Peugeot 307

Midas Pacific Werribee

Werribee
star star star star star

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star star star star star

"always great work from these guys. Trusted Mechanic :)"

Ben, Toyota Landcruiser Prado

No deposit & interest free

BOOK NOW, PAY LATER

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Midas Hoppers Crossing

Hoppers Crossing
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"Very efficient and quick service."

Thevan, Toyota RAV4

Marsh Mechanics

Maddingley
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"Great friendly service"

Col, Audi A4

Euro Auto Care

Hoppers Crossing
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"Honestly the best bloke to work on a car, attention to detail, honest guy."

Jonathan, Volkswagen Golf

Perfect Auto Service

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Honest mechanic, very trustworthy. Would defiantly recommend to friends and fami...

Honest mechanic, very trustworthy. Would defiantly recommend to friends and family

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Maryam, Holden Commodore

MC Auto Service Centre

Hoppers Crossing
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"Was good work. well done"

Akosua, Nissan Maxima

Express Auto and Mechanical Service Centre

Laverton
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Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

ABS Mornington

Mornington
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"On time and full detailed report. Price was half of what the dealership quoted."

Joe, BMW X3

Ultra Tune Mornington

Mornington
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Rob and his team were very professional and welcoming. They didn’t take my money...

Rob and his team were very professional and welcoming. They didn’t take my money and repair issues they weren’t there (that had been quoted by other mechanics) Highly recommend them!

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Josh, Toyota Hilux

The Tyre Place Mornington

Mornington
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I have used The Tyre Place several times and found them to be spot on, a no fuss...

I have used The Tyre Place several times and found them to be spot on, a no fuss service is completed for a very reasonable price,with no surprises at the end. Any problem that is found is discussed prior to proceeding. Much more user friendly than many of the Holden Dealers for service. Recommended.

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Brian, HOLDEN COMMODORE

Seaside Auto Care

Mornington
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My car was serviced promptly, important issues were brought to my attention and ...

My car was serviced promptly, important issues were brought to my attention and looked after, I had a courtesy car to get me home and the price was reasonable. Communication was excellent and this is old-fashioned, good customer care.

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Ken, NISSAN DUALIS

Rapid Tune Mornington

Mornington
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Pleasant experience. Dropped down street while car serviced. Car cleaned inside ...

Pleasant experience. Dropped down street while car serviced. Car cleaned inside and out. Good experience

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Beck, Toyota RAV4

Ultra Tune Melton

Melton
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"Best mechanic ever in my life"

Sean, Fiat 500/500C

Protune Automotive

Laverton North
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"Great service, quick and easy. Friendly mechanic"

Jesse, Ford Focus

Rapid Tune Derrimut

Derrimut
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VW service, breaks, spark plugs and rotary done. They did an amazing job and did...

VW service, breaks, spark plugs and rotary done. They did an amazing job and didn't just try to rip me off like some mechanics. Would highly recommend

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Montana, Volkswagen Golf V

Fix All Automotive

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Prompt service. Friendly and lets you know of any issues for the following servi...

Prompt service. Friendly and lets you know of any issues for the following service. Will use again.

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Daisy, Toyota Echo

Repair Right Auto Mechanics

Laverton North
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Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

Midas Caroline Springs

Ravenhall
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They did not rotate tyres and the sales man said they did that but they did not....

They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum the car. They did not wash the car. Not happy at all.

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Wael, Mazda 3

Velocity Tyre & Auto

Caroline Springs
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"very happy"

Carina, Peugeot 207

MKT Automotive

Altona North
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Fast, efficient, realiable & at a great price. Happy with the service & will be ...

Fast, efficient, realiable & at a great price. Happy with the service & will be going back.

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Julian, Honda Accord Euro

Autotech Service Centre

Sunshine West
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"Excellent service."

Baris, MAZDA 2

Tyreright Hastings

Hastings
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I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

ABC Mobile Mechanic Nick

airport_shuttle Mobile Mechanic

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"Very efficient & professional. We were very impressed."

Therese, Mazda 626

Midas Frankston

Frankston
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Service completed and was called to pick up the car. Paided left and noticed my ...

Service completed and was called to pick up the car. Paided left and noticed my rear brake light didnt work. Took the car back and had the light replaced.

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Sam, Nissan Pathfinder

Best Way Mechanical and Tyre Repairs

Sunshine
star star star star star

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The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Sureshift Automatics

Frankston
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"Good work, completed early and very helpful and explained the work well"

Heather, Hyundai i20

Midas Yarraville

Yarraville
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"Could have been more friendly"

Stu, Toyota Yaris

Gregs Auto Care & Batteries

Langwarrin South
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Was a little concerned with the time spent to complete service, but when I arriv...

Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

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Gary, Jeep Grand Cherokee

Australian Mobile Mechanics

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"Great service. Courteous, professional and competent would certainly use again."

Jeremy, Hyundai Getz

Always There Automotive Mobile

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"Recommended. Arrived on time and informed of any parts required."

Peter, Honda Jazz

Highton Automotive Services

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The only thing I could fault was they cleaned off my recommended tyre rotation s...

The only thing I could fault was they cleaned off my recommended tyre rotation sticker on my window which had only just been put on the week before by Tyrepower.

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Natalie, SUZUKI ALTO

ABS Geelong

Bell Park
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I really don’t know what they did to the car because they didn’t fill out the lo...

I really don’t know what they did to the car because they didn’t fill out the log book. When I asked how did it go, they responded with good. I knew I needed new tyres because it was picked up in my last service somewhere else but they didn’t say anything. Just needed to explain what they actually did to the car and I would have been happier. Overall, pretty good.

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Bec, Honda Civic

McKinley Automotive Services

Drysdale
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"Fair price. Still look out for other things on the car."

Vincent, Citroen C4

Beagle Boys Automotive

Rosebud West
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Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

Edan Cassell Edge Automotive

Wendouree
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"Good honest service. Will be back in 10,000 klms."

Patrick, Jeep Wrangler

Natrad Ballarat

Wendouree
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"All good Jack was great as usual"

Wayne, BMW 5 Series

Tyrepower Werribee

Hoppers Crossing
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"Very good and precisely need service"

Upendra, Nissan X-Trail

Peninsula Diesel Repairs

Moorooduc
star star star star star

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star star star star star

Excellent service , friendly staff members. Highly recommend peninsula diesel to...

Excellent service , friendly staff members. Highly recommend peninsula diesel to anyone with a 4x4 .

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Rohan, NISSAN NAVARA

Ravenhall Automotive Services

Ravenhall
star star star star star

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Great service, didn’t charge any extra for the additional work that needed doing...

Great service, didn’t charge any extra for the additional work that needed doing on my brakes. Would happily recommend these guys!

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DAVE, Ford Transit Custom

LRH Automotive Services Ltd

Frankston
star star star star star_half

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We booked LRH through Fixed Price Car Service for the second time and were not d...

We booked LRH through Fixed Price Car Service for the second time and were not disappointed. LRH provide prompt and efficient service in a friendly and helpful way while Fixed Price allows us to compare deals. We will continue to use the service and LRH is becoming a favourite.

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Patricia, Ford Territory

ABS Seaford

Seaford
star star star star star

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Excellent service done on time. Good communication. Friendly staff. Highly Recom...

Excellent service done on time. Good communication. Friendly staff. Highly Recommended

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Dave, Holden Commodore

Any Terrain Automotive

Seaford
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Very polite and friendly service. I will be happy to take my car there in future...

Very polite and friendly service. I will be happy to take my car there in future.

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Pam, TOYOTA COROLLA

Exceltune

Braybrook
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Great knowledge and able to relay in simple language what has to be done. Any me...

Great knowledge and able to relay in simple language what has to be done. Any mechanic who suggests to leave the car for an extra day must be in love with the job.

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Glenn, HOLDEN CALAIS

Hutchins MobilTech

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Excellent service provided, on time and great work on the car providing very goo...

Excellent service provided, on time and great work on the car providing very good value for money.

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Choon, MAZDA 3

Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has mechanics open on a Saturday. You can compare and book these mechanics online... too easy! We allow you to pay upfront via credit card, via PayPal, interest-free with ZipPay or to pay on pickup.

Once you've put in your car details, you can view and compare quotes from local mechanics in Aire Valley. You can even read verified customer reviews to ensure you're getting the best of the best. Once you've found your new favourite mechanic, you can book them in online!

AutoGuru has trusted, local mechanics all over Australia. With thousands of workshop reviews from real customers, we know you'll book the best mechanic on AutoGuru!

Questions? Speak with a Service Advisor
1300 655 661