Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Always There Automotive

GROVEDALE
star star star star star

LATEST REVIEW

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star star star star_border star_border

Booked to repair fault and regular service. Did service, but did not address fau...

Booked to repair fault and regular service. Did service, but did not address fault. Report was comprehensive, and service cost was fair, which got them the 3 stars. Another mechanic fixed fault ( dirty sensor connection) in less than 30 mins

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Bill, Chrysler Sebring Cabrio

Highton Automotive Services

HIGHTON
star star star star star

LATEST REVIEW

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star star star star star

"Pleasantly surprised, rang before they did any work and washed the car for me."

Linda, HONDA ACCORD

Midas Belmont-Geelong

BELMONT
star star star star star_half

LATEST REVIEW

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star star star star star

I was very happy with the service provided and with the friendliness of the staf...

I was very happy with the service provided and with the friendliness of the staff.

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Shanae, Honda Accord

Geelong Automotive

BREAKWATER
star star star star_half star_border

LATEST REVIEW

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star star star star_border star_border

I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Affordable Tyres and Servicing

SOUTH GEELONG
star star star star star_half

LATEST REVIEW

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star star star star star

"They were prompt and fast and also value for money"

Ajay, Holden Cruze

ABS Geelong

BELL PARK
star star star star star

LATEST REVIEW

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star star star star star

I needed more work done than just a service. Paul at ABS was very understanding ...

I needed more work done than just a service. Paul at ABS was very understanding and helpful. I have no hesitation in going back in future

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ray, Mercedes-Benz E-Class

Ocean Grove Service Centre

OCEAN GROVE
star star star star star

LATEST REVIEW

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star star star star star

Very Good. Very helpful. Checked everything that needed to be done and also rang...

Very Good. Very helpful. Checked everything that needed to be done and also rang me to say battery was not good which I asked them to check.

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Susie, Volkswagen Tiguan

McKinley Automotive Services

DRYSDALE
star star star star star

LATEST REVIEW

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star star star star star

A wee secret in Drysdale! Great service-finished earlier, so was able to pick up...

A wee secret in Drysdale! Great service-finished earlier, so was able to pick up car sooner great job.Highly recommended.

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Mark, Honda JAZZ

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Barwon South West

Beagle Boys Automotive

ROSEBUD WEST
star star star star star

LATEST REVIEW

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star star star star star

Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

Midas Auto Service Centre Ballarat

DELACOMBE
star star star star star_half

LATEST REVIEW

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star star star star star_border

"would have got 5 stars if brake fluid wasn't service (never requested)"

Gerard, Holden Barina Spark

Edan Cassell Edge Automotive

WENDOUREE
star star star star star

LATEST REVIEW

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star star star star star

great service explained everything friendly and contact was great will definatel...

great service explained everything friendly and contact was great will definately be back and have already recommended to others to take car to Edan Cassell Edge Automotive...

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Melinda, Holden Barina Spark

Fred's Auto Mechanic Repairs

WERRIBEE
star star star star star_border

LATEST REVIEW

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star star star star star

Very happy, arrived a bit late, they still had a car for me to use (but I decide...

Very happy, arrived a bit late, they still had a car for me to use (but I decided to walk home and back), the man was so nice, told me what they had done and what part had to be ordered and when to come back. Added bonus they swapped my tyres and balanced them also washed the exterior. Those where unexpected bonuses and at no charge. If busy maybe I won't get so lucky but will definitely recommend Fred's to my family and we are a 3 car household which will now be using Fred's.

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June, Hyundai Accent

Natrad Ballarat

WENDOUREE
star star star star star_half

LATEST REVIEW

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star star star star star

Jack was very helpful in showing the poor work done on the vehicle by a previous...

Jack was very helpful in showing the poor work done on the vehicle by a previous repairer.

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Paul, Mazda CX-9

Midas Werribee Plaza

WERRIBEE
star star star star star

LATEST REVIEW

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star star star star star

Car needed service... car got serviced in a timely manner Price is good, way le...

Car needed service... car got serviced in a timely manner Price is good, way less money/time than the dealership People are nice aswell, ill be back for next service :)

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Brendan, Holden Commodore

Midas Hoppers Crossing

HOPPERS CROSSING
star star star star star_half

LATEST REVIEW

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star star star star star

Shawn from Midas Hoppers Crossing provided a great service for my car! Quick Eff...

Shawn from Midas Hoppers Crossing provided a great service for my car! Quick Efficient and quality for a great price as well. Got to my car after the service and the added value of the nice air freshener inside it was great. Definitely recommend this place.

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Jonathan, Holden Cruze

Marsh Mechanics

MADDINGLEY
star star star star star_half

LATEST REVIEW

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star star star star star

"Great friendly service"

Col, Audi A4

Tyrepower Werribee

HOPPERS CROSSING
star star star star star

LATEST REVIEW

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star star star star star_border

"It was good quicker and good price"

Pathit, Toyota Camry

* Minimum service amounts apply

Euro Auto Care

HOPPERS CROSSING
star star star star star

LATEST REVIEW

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star star star star star

THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked ...

THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked for another mechanic but because I wanted it done sooner rather than later, I decided to go with Euro Auto Care. I glad I did! Very professional and friendly. Direct contact was made prior to any extra work that needed to be done on top of my appointment (basic service). The job was done and completed on the day which was very convenient. The car is running better and I couldn't be happier! I think I've found my mechanic! Trust me, you will enjoy your experience at this workshop.

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Luisa, Toyota Echo

Perfect Auto Service

HOPPERS CROSSING
star star star star star_border

LATEST REVIEW

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star star star star star_border

"Cheapest service in the area but with exceptional result! Really recommended."

Yaohan, Mitsubishi Lancer

MC Auto Service Centre

HOPPERS CROSSING
star star star star star_border

LATEST REVIEW

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star star star star star

"Would highly recommend! Thanks"

Alex, Holden Captiva

* Minimum service amounts apply

Azzco Mechanical Service

HOPPERS CROSSING
star star star star star

LATEST REVIEW

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star star star star star

My experience with the machanic was A++ He made my husband and I very welcome a...

My experience with the machanic was A++ He made my husband and I very welcome and even offered to take us to the shopping center. My windscreen was replaced sooner than the expected time and the workshop experience was excellent. I would definitely use Azzco mechanical service again.

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Lisa, Nissan X-Trail

Express Auto and Mechanical Service Centre

LAVERTON
star star star star star

LATEST REVIEW

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star star star star star

Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

ABS Mornington

MORNINGTON
star star star star star

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star star star star star

I would normally service my own car but took a chance using someone else. I am...

I would normally service my own car but took a chance using someone else. I am very happy with the service provided

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Marcus, Toyota RAV4

The Tyre Place Mornington

MORNINGTON
star star star star star

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star star star star star

Very well run efficient centre with friendly staff and very pleasant to deal wit...

Very well run efficient centre with friendly staff and very pleasant to deal with. Very happy with the service.

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Michael, Toyota COROLLA

Seaside Auto Care

MORNINGTON
star star star star star

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star star star star star

"👍 😀"

Deb, Toyota RAV4

Rapid Tune Mornington

MORNINGTON
star star star star star_half

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star star star star star

I am very happy with the service provided, including the additional work they re...

I am very happy with the service provided, including the additional work they recommended. However, it wasn't until I returned after nearly 3 hours, to collect my car, that I was advised of a few extra recommendations. The manager was great. He gave me a written quote and a clear explanation and was quite prepared to complete the work that day. However, I was a little surprised I had not been contacted well in advance of this time, regarding the extra work and how long it would take to complete. In the end it took a further 2.5 hours. But, overall, my experience was very positive! They are very friendly and very helpful. I have already recommended them to friends and will definitely return for my next service.

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Jane, MAZDA Mazda3

Peninsula Diesel Repairs

MOOROODUC
star star star star star

LATEST REVIEW

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star star star star star

Excellent service , friendly staff members. Highly recommend peninsula diesel to...

Excellent service , friendly staff members. Highly recommend peninsula diesel to anyone with a 4x4 .

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Rohan, NISSAN NAVARA

Ultra Tune Melton

MELTON
star star star star star

LATEST REVIEW

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star star star star star

"Very professional and very friendly."

Linda, Suzuki Swift

Protune Automotive

LAVERTON NORTH
star star star star star

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star star star star star

"Good friendly knew what he was talking about would recommend to anyone"

Jody, Mitsubishi Triton

Rapid Tune Derrimut

DERRIMUT
star star star star star_half

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star star star star star

"Really happy with the service received."

Amal, Honda Civic

Fix All Automotive

RAVENHALL
star star star star star

LATEST REVIEW

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star star star star star

I found my experience to be seamless and efficient. Fixedprice Car Services org...

I found my experience to be seamless and efficient. Fixedprice Car Services organised everything! Matt from Fix All Auto Mechanics provided a great service and was both courteous and professional. I would use this service again.

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Sofia, Volkswagen Tiguan

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
star star star star star_border

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star star star star_border star_border

They didn't include everything listed in the service book and listed on the webs...

They didn't include everything listed in the service book and listed on the website for a standard service such as checking breaks and rotating my tires not sure the reason why so I will give them a call tomorrow.

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Krista, Mazda 3

Repair Right Auto Mechanics

LAVERTON NORTH
star star star star star

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star star star star star

Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

Velocity Tyre & Auto

CAROLINE SPRINGS
star star star star star

LATEST REVIEW

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star star star star star_border

It doesn't take long time to have your car booked in for a service. I booked my ...

It doesn't take long time to have your car booked in for a service. I booked my car in for a service on Saturday afternoon online and got it serviced by Tuesday. Thanks you auto guru.

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Ichok, Mitsubishi ASX

MKT Automotive

ALTONA NORTH
star star star star star

LATEST REVIEW

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star star star star star

"Very easy and they will help you to get the job done"

Tuan, HONDA PRELUDE

Autotech Service Centre

SUNSHINE WEST
star star star star star

LATEST REVIEW

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star star star star star

"Excellent service."

Baris, MAZDA 2

* Minimum service amounts apply

Tyreright Hastings

HASTINGS
star star star star star_border

LATEST REVIEW

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star star star star_border star_border

I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

Best Way Mechanical and Tyre Repairs

SUNSHINE
star star star star star

LATEST REVIEW

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star star star star star

The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Midas Frankston

FRANKSTON
star star star star star_half

LATEST REVIEW

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star star star star star

"Quick and easy. Good quality service"

Glen, Nissan X-Trail

LRH Automotive Services Ltd

FRANKSTON
star star star star star_half

LATEST REVIEW

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star star star star star

LHR automotive provides excellent service. Thanks Rob. It is a pleasure to leave...

LHR automotive provides excellent service. Thanks Rob. It is a pleasure to leave my car and pick it up at the quoted time, pay the quoted price and leave feeling confident that the work needed has been done. I have recommended LHR to family members and friends.

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Patricia, Honda Jazz

Sureshift Automatics

FRANKSTON
star star star star star_half

LATEST REVIEW

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star star star star star

"Good and honest service by experienced mechanics. This inspires trust."

Javier, TOYOTA COROLLA

Western Auto Services Pty Ltd

TOTTENHAM
star star star star star_half

LATEST REVIEW

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star star star star star

Customer service was great. Staff offered to transport me to the nearest train s...

Customer service was great. Staff offered to transport me to the nearest train station after dropping off my car. Also staff was understanding when I wasn't able to collect my car on the agreed time due to my work comitments. Will recommend this service to my family and friends.

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Pak, Toyota Yaris

Midas Yarraville

YARRAVILLE
star star star star star_half

LATEST REVIEW

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star star star star star

Fantastic service, very helpfull. explained all work completed on the car. Will ...

Fantastic service, very helpfull. explained all work completed on the car. Will be using again for sure.

Read more

Nicholas, Volkswagen Golf VII

Gregs Auto Care & Batteries

LANGWARRIN SOUTH
star star star star star

LATEST REVIEW

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star star star star star

Was a little concerned with the time spent to complete service, but when I arriv...

Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

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Gary, Jeep Grand Cherokee

ABS Seaford

SEAFORD
star star star star star

LATEST REVIEW

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star star star star star

"Great customer service."

James, Jeep Cherokee

Any Terrain Automotive

SEAFORD
star star star star star

LATEST REVIEW

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star star star star star

"Very nice customer service, happy with price and info they gave me"

Monika, Hyundai Elantra

Exceltune

BRAYBROOK
star star star star star_half

LATEST REVIEW

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star star star star star_border

I thought that the experience with Exceltune was good, they contacted me regardi...

I thought that the experience with Exceltune was good, they contacted me regarding other work needed, and kept the replaced pieces to show me on pickup so I could see they had done the work.

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Alan, HYUNDAI TUCSON

Rapid Tune Langwarrin

LANGWARRIN
star star star star star

LATEST REVIEW

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star star star star star

"Great friendly service, free car to use while service was being done ."

Bree, Hyundai Accent

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

Two guys arrived on Tuesday to service my car. I gathered that one was an establ...

Two guys arrived on Tuesday to service my car. I gathered that one was an established worker and the other was a newbie, being introduced to the job procedures. Both men were open and friendly. They worked efficiently and chatted amicably as they worked. The mechanic in charge answered my questions concisely.

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David, Toyota Corolla

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

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Michelle, Kia Grand Carnival

Custom Body & Automotive Mobile Division

airport_shuttle Mobile Mechanic

star star star star star_half

LATEST REVIEW

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star star star star star

Mel from the shop was an absolute jem. Polite, respectable, friendly, ontime and...

Mel from the shop was an absolute jem. Polite, respectable, friendly, ontime and knowledgeable.. He was very quick and to the point and was able to point out some potential trouble for the vehicle in future.. Con the owner is very communicative and works actively with his employees and customers... Definitely will be using them for regular service in future... well done guys... Byron

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Walid, Mercedes-Benz Sprinter

ABC Mobile Mechanic Nick

airport_shuttle Mobile Mechanic

star star star star star

LATEST REVIEW

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star star star star star

"Very efficient & professional. We were very impressed."

Therese, Mazda 626

Book trusted and local mechanics with AutoGuru.

Book your next car service with the most reliable, quality mechanic in your area of Barwon South West using AutoGuru. We combine the top rated mechanics in Aire Valley and surrounds so you can compare to find the best deal. Simply input your vehicle details, confirm the price upfront, and book online, or give us a call on 1300 655 661.

At AutoGuru, we have partnered with only the top quality mechanics throughout Barwon South West, helping you to easily source the mechanic that’s closest to you in Aire Valley. All our listed comparison quotes are the upfront price and that’s all you’ll pay!

You’ll find trusted Aire Valley mechanics fast at AutoGuru. Whether you need a logbook service, a tune up, a wheel alignment or a repair, we have the mechanic that can work on your make and model of car for a fixed, upfront price.

Don't forget you can also compare and book local mobile mechanics in Aire Valley through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Aire Valley have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Aire Valley mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661