Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Always There Automotive

GROVEDALE
star star star star star

LATEST REVIEW

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star star star star star_border

Guys did a good job, they kept me informed on progress and estimated pick up tim...

Guys did a good job, they kept me informed on progress and estimated pick up time.

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Dean, JEEP GRAND CHEROKEE

Midas Belmont-Geelong

BELMONT
star star star star star_half

LATEST REVIEW

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star star star star star

"Great service, good advice"

Dana, Suzuki Grand Vitara

ABS Geelong

BELL PARK
star star star star star

LATEST REVIEW

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star star star star star_border

I really don’t know what they did to the car because they didn’t fill out the lo...

I really don’t know what they did to the car because they didn’t fill out the log book. When I asked how did it go, they responded with good. I knew I needed new tyres because it was picked up in my last service somewhere else but they didn’t say anything. Just needed to explain what they actually did to the car and I would have been happier. Overall, pretty good.

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Bec, Honda Civic

Geelong Automotive

BREAKWATER
star star star star_half star_border

LATEST REVIEW

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star star star star_border star_border

I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Highton Automotive Services

HIGHTON
star star star star star

LATEST REVIEW

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star star star star star

The only thing I could fault was they cleaned off my recommended tyre rotation s...

The only thing I could fault was they cleaned off my recommended tyre rotation sticker on my window which had only just been put on the week before by Tyrepower.

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Natalie, SUZUKI ALTO

Midas Hoppers Crossing

HOPPERS CROSSING
star star star star star_half

LATEST REVIEW

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star star star star star

The manager Tim is excellent and skilled in customer service. He ensured his ap...

The manager Tim is excellent and skilled in customer service. He ensured his apprentice Dimi met the tight deadlines in the major service that my car required. Dimi is an impressive asset to the company. His focus on achieving outcomes and meeting customer's needs is rarely seen in modern retail/customer service industries. Midas Hoppers Crossing will be my choice going forward. I hope it is your choice too.

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Carol, Mitsubishi Lancer

Barwon South West Service Centres by Suburb

Recently requested quotes for Barwon South West mechanics

Average quote price in Barwon South West

$379.70

FRESHWATER CREEK

Toyota Starlet

TASKS QUOTED

Basic Service

$152.99

LARA

Mazda 3

TASKS QUOTED

Logbook Service - 100000 kms / 60 months

$328.23

LARA

Ford Territory

TASKS QUOTED

Basic Service

$314.63

LARA

Holden Colorado

TASKS QUOTED

Logbook Service - 75000 kms / 45 months

$313.84

LARA

Mazda 3

TASKS QUOTED

Basic Service

$218.23

LARA

Mercedes-Benz E-Class

TASKS QUOTED

Basic Service

$307.39

LARA

Holden Captiva

TASKS QUOTED

Basic Service

$233.69

BATESFORD

Chrysler Grand Voyager

TASKS QUOTED

Logbook Service - 60000 kms / 36 months

$424.78

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in Barwon South West

Midas Werribee Plaza

WERRIBEE
star star star star star

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star star star star star

Service was completed very thoroughly and a full report was given at the end. Al...

Service was completed very thoroughly and a full report was given at the end. All for the agreed price. Great work !!

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ben, Toyota Landcruiser Prado

Ocean Grove Service Centre

OCEAN GROVE
star star star star star

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star star star star star_border

Price for normal servicing is fair. Waited for about 2 hours to complete the job...

Price for normal servicing is fair. Waited for about 2 hours to complete the job and was acceptable for a place without waiting area (although a cafe is just 3 shops down).

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Vincent, Citroen C4

Fred's Auto Mechanic Repairs

WERRIBEE
star star star star star_border

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star star star star star

Fred’s auto was a great and seamless experience. I definitely appreciated the fr...

Fred’s auto was a great and seamless experience. I definitely appreciated the free loan car. On return, I was billed exactly what I was quoted for the service and was surprised to find my car and engine washed as well! Will more than likely be back there for my next service.

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Arbi, Jeep Patriot

McKinley Automotive Services

DRYSDALE
star star star star star

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"Fair price. Still look out for other things on the car."

Vincent, Citroen C4

Tyrepower Werribee

HOPPERS CROSSING
star star star star star

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"The service staff were very helpful , car service was great value"

Peter, Holden Colorado

Cox Auto Service Centre

SOUTH MELBOURNE
star star star star star_half

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star star star star star

Friendly staff both at delivery and pick up. Vehicle washed and vacuumed. Totall...

Friendly staff both at delivery and pick up. Vehicle washed and vacuumed. Totally recommend this business.

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Peter, Audi A4

Goodyear Autocare Essendon

ESSENDON
star star star star star

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star star star star star

Service was quick, called b4 any work was done then also called once the service...

Service was quick, called b4 any work was done then also called once the service was completed. Didn't wait to the end of the day like other mechanics.

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Duncan, JEEP PATRIOT

Western Auto Services Pty Ltd

TOTTENHAM
star star star star star_half

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Customer service was great. Staff offered to transport me to the nearest train s...

Customer service was great. Staff offered to transport me to the nearest train station after dropping off my car. Also staff was understanding when I wasn't able to collect my car on the agreed time due to my work comitments. Will recommend this service to my family and friends.

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Pak, Toyota Yaris

Perfect Auto Service

HOPPERS CROSSING
star star star star star_border

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Awesome service, took it in at 9am and it was finished at 11.15am... will go bac...

Awesome service, took it in at 9am and it was finished at 11.15am... will go back again

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Jamie, Hyundai Getz

Midas Sunshine

SUNSHINE NORTH
star star star star star_half

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star star star star star

Everyone is friendly, price is competitive and affordable, staff afe knowledgeab...

Everyone is friendly, price is competitive and affordable, staff afe knowledgeable and honest. I trust my car with Midas - Sunshine

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Christian, Toyota Corolla

Midas South Melbourne

SOUTH MELBOURNE
star star star star star_half

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"Good service, but be wary of the up-selling due to it being "fixed price""

Phoebe, Mazda 3

MC Auto Service Centre

HOPPERS CROSSING
star star star star star_border

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"Moe the owner was fantastic knew what he was doing and customer focused"

Harold, Holden Captiva

Velocity Tyre & Auto

CAROLINE SPRINGS
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It doesn't take long time to have your car booked in for a service. I booked my ...

It doesn't take long time to have your car booked in for a service. I booked my car in for a service on Saturday afternoon online and got it serviced by Tuesday. Thanks you auto guru.

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Ichok, Mitsubishi ASX

Ultra Tune Melton

MELTON
star star star star star

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Fantastic service, great price, friendly and helpful staff. Will definitely be m...

Fantastic service, great price, friendly and helpful staff. Will definitely be my regular service provider.

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Katie, Holden Trax

MKT Automotive

ALTONA NORTH
star star star star star

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star star star star star

Easy to book. The mechanic was very helpful and answered all our questions. Than...

Easy to book. The mechanic was very helpful and answered all our questions. Thanks!

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Tina, NISSAN MICRA

ABS South Melbourne

SOUTH MELBOURNE
star star star star star

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star star star star star

"Great service from Arel. Would certainly be going back again."

Brandon, Ford Falcon

Midas Service Centre Brighton

GARDENVALE
star star star star star

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star star star star star

They were very quick, friendly and informative and even gave the interior a spot...

They were very quick, friendly and informative and even gave the interior a spotless vacuum.

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Alexandre, Mazda 3

Car Servicing & You Keilor Park

KEILOR PARK
star star star star star_half

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star star star star star

Fast and friendly customer service. Was very happy with the options to have the ...

Fast and friendly customer service. Was very happy with the options to have the loan car which made it easier with work and car wash and clean which made it such a great experience. Will definitely return.

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Mary, Holden Commodore

Rapid Tune Derrimut

DERRIMUT
star star star star star_half

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star star star star star

"Honest work and transperent communication."

Aaron, Subaru Liberty

Star Auto Group Pty Ltd

SUNSHINE NORTH
star star star star star_half

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star star star star star

Very honest & reliable professional service for my Jeep. Recommend for anyone to...

Very honest & reliable professional service for my Jeep. Recommend for anyone to try them.

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Rasen, Jeep Compass

* Minimum service amounts apply

Midas Highpoint

MARIBYRNONG
star star star star star_border

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Good friendly service. Warm welcoming staff and quick professional service. Defi...

Good friendly service. Warm welcoming staff and quick professional service. Definitely recommend.

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Mata, HOLDEN COMMODORE

Highpoint Mufflers & Service Centre

MARIBYRNONG
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"Good honest guys that were upfront with total costs"

Rhiannon, Subaru Forester

Autotech Service Centre

SUNSHINE WEST
star star star star star

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"Excellent service."

Baris, MAZDA 2

Midas Yarraville

YARRAVILLE
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"Midas looked after us extremely well and were very efficient and professional!"

Martin, Toyota Yaris

Melbourne North Service Centre

NORTH MELBOURNE
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Very informative, friendly, helpful. The car was serviced well and in a timely ...

Very informative, friendly, helpful. The car was serviced well and in a timely manner.

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Buddhi, Subaru Liberty

* Minimum service amounts apply

Euro Auto Care

HOPPERS CROSSING
star star star star star

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star star star star star

THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked ...

THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked for another mechanic but because I wanted it done sooner rather than later, I decided to go with Euro Auto Care. I glad I did! Very professional and friendly. Direct contact was made prior to any extra work that needed to be done on top of my appointment (basic service). The job was done and completed on the day which was very convenient. The car is running better and I couldn't be happier! I think I've found my mechanic! Trust me, you will enjoy your experience at this workshop.

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Luisa, Toyota Echo

* Minimum service amounts apply

Midas Caroline Springs

RAVENHALL
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They didn't include everything listed in the service book and listed on the webs...

They didn't include everything listed in the service book and listed on the website for a standard service such as checking breaks and rotating my tires not sure the reason why so I will give them a call tomorrow.

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Krista, Mazda 3

Fix All Automotive

RAVENHALL
star star star star star

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Value for money. Easy to talk to. Very informative. Highly recommended. Well def...

Value for money. Easy to talk to. Very informative. Highly recommended. Well definitely will call again.

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Tito, HOLDEN BARINA

Midas Essendon

ESSENDON
star star star star star_border

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Had a virgin velocity point offer that wasn't honoured. No points. Also telling ...

Had a virgin velocity point offer that wasn't honoured. No points. Also telling me so many things that were, in their words ‘cracked’ and needed replacing was a bit suspicious. In the end, paid for an expensive driveline replacement that cost 5 times as much as the service

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Narak, Toyota Corolla

Superior Tyres

KENSINGTON
star star star star star

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"No problem with my appointment. Friendly staff, job was done quickly."

Louis, Mazda 3

Ultra Tune North Melbourne

NORTH MELBOURNE
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Easy to book, friendly staff and good value for money. I changed my car pick-up ...

Easy to book, friendly staff and good value for money. I changed my car pick-up time twice and staff were happy to oblige my request.

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Rachel, SUBARU IMPREZA

Protune Automotive

LAVERTON NORTH
star star star star star

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"Great service, quick and easy. Friendly mechanic"

Jesse, Ford Focus

Trade Workshop

PORT MELBOURNE
star star star star star

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"Professional quality work...highly recommend"

Justine, Alfa Romeo Giulietta

Exceltune

BRAYBROOK
star star star star star_half

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star star star star star

Great knowledge and able to relay in simple language what has to be done. Any me...

Great knowledge and able to relay in simple language what has to be done. Any mechanic who suggests to leave the car for an extra day must be in love with the job.

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Glenn, HOLDEN CALAIS

Marsh Mechanics

MADDINGLEY
star star star star star_half

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"Great friendly service"

Col, Audi A4

Highpoint Automotive Repairs

MARIBYRNONG
star star star star star_half

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star star star star star

"Excellent service will be returning in the future."

Kristy, Subaru Impreza

Best Way Mechanical and Tyre Repairs

SUNSHINE
star star star star star

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star star star star star

The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

Repair Right Auto Mechanics

LAVERTON NORTH
star star star star star

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star star star star star

Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

Express Auto and Mechanical Service Centre

LAVERTON
star star star star star

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star star star star star

Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Book trusted and local mechanics with AutoGuru.

Whatever part of the Barwon South West region you're in, from Coojar to Mortlake to South Purrumbete, we can find your closest quality car mechanics and servicing, whether it's a national brand or local mechanic. Simply provide us a few details about your car, search mechanics within and book your service right now, or call us on 1300 655 661 and we can do it for you. It's that quick and easy!

All results are for the same scheduled service tasks, all that varies is the fees and labour cost from mechanic to mechanic. Choose the car mechanic you want, and you're on your way to seeing your car logbook service costs, based on the factory specifications in your car owner's manual.

Prefer a mobile mechanic to come to you? AutoGuru has a network of mobile mechanics who will travel to you. Pay online using credit card or Paypal, or even take advantage of 6 months interest-free through ZipPay

Need your car serviced on Saturday in Barwon South West? Too easy. Search from trusted mechanics that are ready to service your car on Saturday. We'll take all the hard work out of booking your car service. Get instant quotes for a range of vehicles like Cadillac, Mg or Triumph. Book on your terms with our flexible, interest free payment options with ZipPay!

Questions? Speak with a Service Advisor
1300 655 661