Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal Afterpay or Zip and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

For all servicing and repairs, our pricing includes parts, labour and GST.

For inspection and diagnostic jobs, our pricing includes labour and GST but does not include parts.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of other fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See the list of Service Tasks at the top of the booking confirmation page.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Manufacturers Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your manufacturer's warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under Service Tasks. This is found directly underneath the name of the service you have chosen.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Their listing will have a special Mobile Mechanic badge which can be found directly underneath their operating hours.

Can I get quotes for repairs and inspections?

You sure can! Once you have entered in your vehicle details and location on the home screen, the next page will ask you what repair or service you're after.

You can browse through the categories that we've listed, such as Brakes, Clutch or Timing belt/chain, or by clicking the blue "Search repairs & inspections" button at the bottom of the page, you can search for the repair you're after.

If you're still unable to find what you're after, click on the blue "Can't find it? We can help!" button and you'll be provided with a comment box where you can describe the repair you need.

Once you've selected a repair, either click "Continue" to move on in the quote process or, If you'd like to add another repair, click the "Add more items" button.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront and online using your credit card or PayPal
2. Create an Afterpay account that allows you to pay now and make four, fortnightly interest-free payments
3. Create a reusable, interest-free Zip account to pay now and make easy weekly or monthly payments over time
4. Pay the workshop when you pick your car up and the service and/or repairs have been completed

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service at the top of the page under "Service Tasks". This is located directly underneath the name and price of the service you've selected.

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Mechanics near Barwon South West

Bill Storer Motors

116 Browning St, Portland VIC 3305

Vogels Motors

Lot 2 Cobden-Lavers Hill Rd, Simpson VIC 3266

McCombe's Russell Street Motors

10 Russell St, Casterton VIC 3311

Homes Pitstop

246 Coleraine Rd, Hamilton VIC 3300

Timboon Holden Motors

56 Bailey St, Timboon VIC 3268

The Heywood Garage

27 Edgar St, Heywood VIC 3304

Anglesea Auto Service

3 Inverlochy St, Anglesea VIC 3230

Provan Trucks

370 Princes Hwy W, Colac VIC 3250

Williams Auto Care

41 Rae St, Colac VIC 3250

Ferg's Garage

557 Great Ocean Rd, Bellbrae VIC 3228

Modewarre Auto Service

130 Layard Rd, Modewarre VIC 3240

PC Mechanical Repairs

42 Fitzgerald St, Portland VIC 3305

R & A Benson Motor Mechanic

62 Whyte St, Coleraine VIC 3315

Cleary Motors

167 Percy St, Portland VIC 3305

JJ & KJ Mizzi

14 Stephen St, Heywood VIC 3304

Doug Armistead Mechanical Services

2020 Winchelsea-Deans Marsh Rd, Deans Marsh VIC 3235

Monteith Pty Ltd

48 Grant St, Colac VIC 3250

Cooper Subaru

103 French St, Hamilton VIC 3300

W Christian Pty Ltd

PO Box 211, Terang VIC 3264

Colac Exhaust Centre

50 Murray St E, Colac VIC 3250

Caltex Australia Ltd

33-39 High St, Terang VIC 3264

Casterton Auto Repairs

26 McPherson St, Casterton VIC 3311

Seaport Motors Pty Ltd

PO Box 233, Portland VIC 3305

McKean Motor Co Pty Ltd

333 Princes Hwy, Colac West VIC 3250

DS Taylor Motors Pty Ltd

PO Box 101, Hamilton VIC 3300

Sartain's Garage

55 Whyte St, Coleraine VIC 3315

PJ Coverdale

26 Gellie St, Camperdown VIC 3260

Woolley Motors

61 Dunlop St, Mortlake VIC 3272

Hamilton Engine & Radiator Service

PO Box 271, Hamilton VIC 3300

Mt Napier Road Motors

11 Mount Napier Rd, Hamilton VIC 3300

Mt Elephant Motors

3 Lloyd St, Derrinallum VIC 3325

Ellwood Transport Repairs

PO Box 894, Portland VIC 3305

Phillips Automotive

324 Murray St, Colac VIC 3250

Dartmoor Mechanical Services

PO Box 51, Dartmoor VIC 3304

Winchelsea Auto Services

6 Alsop Dr, Winchelsea VIC 3241

Terang Automotive

13 Estcourt St, Terang VIC 3264

Tim Hallyburton

78 Bruce St, Colac VIC 3250

Hamilton Exhaust Centre

47 Cox St, Hamilton VIC 3300

Coxons Autos Pty Ltd

139 Henty St, Casterton VIC 3311

Dalvui Service Centre

PO Box 59, Terang VIC 3264

Terralee Automotive

6703 Princes Hwy, Terang VIC 3264

Colac Toyota

191-195 Murray St, Colac VIC 3250

Camperdown Auto Sales

235 Manifold St, Camperdown VIC 3260

See All keyboard_arrow_down
Book trusted and local mechanics with AutoGuru.

Whatever part of the Barwon South West region you're in, from Curdies River to Irrewillipe to Petticoat Creek, we can find your closest quality car mechanics and servicing, whether it's a national brand or local mechanic. Simply provide us a few details about your car, search mechanics within and book your service right now, or call us on 1300 655 661 and we can do it for you. It's that quick and easy!

All results are for the same scheduled service tasks, all that varies is the fees and labour cost from mechanic to mechanic. Choose the car mechanic you want, and you're on your way to seeing your car logbook service costs, based on the factory specifications in your car owner's manual.

We also have mobile mechanics in Barwon South West who will come and service your car at the convenience of your home or office, you can save up to by booking a mobile mechanic on AutoGuru.

Looking for a Mechanic in Barwon South West? Search from trusted, local mechanics that will service your car. With a star rating of 2.0 in Barwon South West, you'll only find the best of the best on AutoGuru. Too busy to get your car serviced throughout the week? No problem. We've got mechanics open on Saturday for that extra convenience.

Questions? Speak with a Service Advisor
1300 655 661