Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Edan Cassell Edge Automotive

WENDOUREE
star star star star star

LATEST REVIEW

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star star star star star

Excellent service, they drove me to the nearest shopping centre so I didn't have...

Excellent service, they drove me to the nearest shopping centre so I didn't have to wait in office then came & collected me when car was finished. And they were very quick and friendly.

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Ken, MAZDA CX5

Natrad Ballarat

WENDOUREE
star star star star star_half

LATEST REVIEW

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star star star star star

Jack was very helpful in showing the poor work done on the vehicle by a previous...

Jack was very helpful in showing the poor work done on the vehicle by a previous repairer.

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Paul, Mazda CX-9

Marsh Mechanics

MADDINGLEY
star star star star star_half

LATEST REVIEW

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star star star star star

"Great friendly service"

Col, Audi A4

Ultra Tune Melton

MELTON
star star star star star

LATEST REVIEW

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star star star star star

"Paul was great! Fast and professional!"

Kristoffer, Mitsubishi Outlander

ABS Geelong

BELL PARK
star star star star star

LATEST REVIEW

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star star star star star_border

I really don’t know what they did to the car because they didn’t fill out the lo...

I really don’t know what they did to the car because they didn’t fill out the log book. When I asked how did it go, they responded with good. I knew I needed new tyres because it was picked up in my last service somewhere else but they didn’t say anything. Just needed to explain what they actually did to the car and I would have been happier. Overall, pretty good.

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Bec, Honda Civic

No deposit & interest free

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Midas Sunbury

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"Good didn't get drop off as shortage of staff."

Jasmina, Toyota Camry

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The only thing I could fault was they cleaned off my recommended tyre rotation s...

The only thing I could fault was they cleaned off my recommended tyre rotation sticker on my window which had only just been put on the week before by Tyrepower.

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Natalie, SUZUKI ALTO

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"Clearly says car wash and vacuum included but no car wash."

Paul, Nissan Maxima

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Car needed service... car got serviced in a timely manner Price is good, way le...

Car needed service... car got serviced in a timely manner Price is good, way less money/time than the dealership People are nice aswell, ill be back for next service :)

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Brendan, Holden Commodore

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Prompt service. Friendly and lets you know of any issues for the following servi...

Prompt service. Friendly and lets you know of any issues for the following service. Will use again.

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Daisy, Toyota Echo

Affordable Tyres and Servicing

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From the moment I walked in the door I felt at ease. Steve greeted me at recepti...

From the moment I walked in the door I felt at ease. Steve greeted me at reception, his team immediately examined my car. Within a short time I was quoted $50 for the job which was repaired on the spot. I was quoted much higher prices for same repair{as much as $200}. My car servicing will now be done at Affordable Tyres and servicing. Thanks for the cup of tea Steve:)

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Helen, Holden Commodore

Velocity Tyre & Auto

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We weren't charged extra for looking into a screeching noise coming from the dri...

We weren't charged extra for looking into a screeching noise coming from the drivers front wheel, rather the problem was identified and easily fixed.

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Jamie, Mazda CX-5

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Midas Caroline Springs

RAVENHALL
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They did not rotate tyres and the sales man said they did that but they did not....

They did not rotate tyres and the sales man said they did that but they did not. They did not vacuum the car. They did not wash the car. Not happy at all.

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Wael, Mazda 3

Midas Belmont-Geelong

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I was very happy with the service provided and with the friendliness of the staf...

I was very happy with the service provided and with the friendliness of the staff.

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Shanae, Honda Accord

Midas Hoppers Crossing

HOPPERS CROSSING
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"Very professional & friendly. Enjoyed the services."

Rifai, Ford Focus

Geelong Automotive

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I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Always There Automotive

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Service provided by these guys was excellent. Job was completed quickly and a ph...

Service provided by these guys was excellent. Job was completed quickly and a phone call to me advised that I could collect the car. Recommend without hesitation.

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Cliff, Holden Barina

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HOPPERS CROSSING
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Good - fast - efficient. Would have liked a copy of the check they did. Received...

Good - fast - efficient. Would have liked a copy of the check they did. Received one last time but not this time - also please sign and date the log book.

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lee, Volkswagen Tiguan

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"Very happy with the work ! Genuine rates ! Honest & Friendly staff !"

Shankar, Hyundai Getz

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Euro Auto Care

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THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked ...

THE BEST MECHANIC IN THE WEST! You will be IMPRESSED! I was originally booked for another mechanic but because I wanted it done sooner rather than later, I decided to go with Euro Auto Care. I glad I did! Very professional and friendly. Direct contact was made prior to any extra work that needed to be done on top of my appointment (basic service). The job was done and completed on the day which was very convenient. The car is running better and I couldn't be happier! I think I've found my mechanic! Trust me, you will enjoy your experience at this workshop.

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Luisa, Toyota Echo

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Anbu, Hyundai i30

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Whilst the service itself was completed satisfactorily I was left somewhat disappointed with the duty of care taken with various aspects of how my car was treated. Eg. Complimentary car wash aspect and log book not stamped. In spite of this the crew seemed pleasant.

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Giancarlo, Audi A5 Coupe

Express Auto and Mechanical Service Centre

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Mechanic was professional and kept to time lines. His work was of a very good st...

Mechanic was professional and kept to time lines. His work was of a very good standard and clearly explained the work he had done.

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Shoana, Mazda 3

Protune Automotive

LAVERTON NORTH
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"Friendly and excellent service from Andrew"

Nick, Mazda CX-5

Midas Sunshine

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Great service! Very friendly and welcoming. Let me know how long they would need...

Great service! Very friendly and welcoming. Let me know how long they would need it and finished on time!! First time I haven't had to waste the whole day waiting for my car.

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Joceline, Mercedes-Benz C-Class

Star Auto Group Pty Ltd

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Very honest & reliable professional service for my Jeep. Recommend for anyone to...

Very honest & reliable professional service for my Jeep. Recommend for anyone to try them.

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Rasen, Jeep Compass

Repair Right Auto Mechanics

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Was well informed of the the work undertaken and any possible issues for future ...

Was well informed of the the work undertaken and any possible issues for future reference. Happy to go back

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Daniel, Holden Cruze

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"Excellent service."

Baris, MAZDA 2

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Friendly and efficient staff. All work done as requested. Very reasonable prices...

Friendly and efficient staff. All work done as requested. Very reasonable prices.

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Ross, Holden Adventra

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The service team were great. They provided a prompt service and my car ran smoot...

The service team were great. They provided a prompt service and my car ran smoothly after it. I will definitely get my car serviced at Best Way again. Thanks guys!! Nick

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Nick, Ford Focus

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I thought that the experience with Exceltune was good, they contacted me regardi...

I thought that the experience with Exceltune was good, they contacted me regarding other work needed, and kept the replaced pieces to show me on pickup so I could see they had done the work.

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Alan, HYUNDAI TUCSON

Moving Motors Pty Ltd

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Efficient and knowledgeable. Dropped me off and picked me up at shopping centre so I didn't have to wait in their garage.

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Julie, Toyota Camry

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Easy to book. The mechanic was very helpful and answered all our questions. Than...

Easy to book. The mechanic was very helpful and answered all our questions. Thanks!

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Tina, NISSAN MICRA

Western Auto Services Pty Ltd

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Larry, Holden Calais

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Westmeadows Service Centre is the best place for your car. Great customer servic...

Westmeadows Service Centre is the best place for your car. Great customer service. No wating and the mechanics are always happy to help. No matter how busy they are, they always keep smiling! Thank you to all the professional mechanics for their services for many years. 😀

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Mina, Holden Barina

Goodyear Autocare Airport West

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Very friendly, Informative and going far beyond. Ie, follow up of my radio stati...

Very friendly, Informative and going far beyond. Ie, follow up of my radio static problem Will definitely book again

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Christopher, Mazda 6

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Lois, Audi Q5

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"I was very happy with the service I received from McKinley Automotive Services."

Nola, TOYOTA YARIS

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Excellent service. Explained everything to me clearly with a friendly manner. Gr...

Excellent service. Explained everything to me clearly with a friendly manner. Great price. Will definitely be going back there!

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Kay, Holden Cruze

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MARIBYRNONG
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"Excellent service will be returning in the future."

Kristy, Subaru Impreza

Highpoint Mufflers & Service Centre

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"Good honest guys that were upfront with total costs"

Rhiannon, Subaru Forester

Acetune Mobile Mechanics

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"Very friendly helpful and efficient mechanic a credit to your company!"

Gordon, Volkswagen Golf

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Thank you Con.very impressed with the job and very friendly and easy to deal wit...

Thank you Con.very impressed with the job and very friendly and easy to deal with.most important thing is honest assessment of my car.

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Prabin, Mazda 6

Always There Automotive Mobile

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Sean came and completed my 50,000 km service on my Honda City. He was very profe...

Sean came and completed my 50,000 km service on my Honda City. He was very professional and did the job so quickly. Highly recommended mechanic 10/10

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Rebecca, Honda City

Hutchins MobilTech

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Mechanic arrived on time in the morning and took about 1.5 hours for a basic ser...

Mechanic arrived on time in the morning and took about 1.5 hours for a basic service. Was very professional, let me know that how much I had left on the brakes and wheels and assured me they would be fine until it was time for the next service. Would definitely recommend them as it was a great price and very convenient with them coming to me.

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Alan, TOYOTA COROLLA

Book trusted and local mechanics with AutoGuru.

It can be a daunting task to find the best mechanic quotes in your area of Ballarat. Who has the time these days? Thankfully, AutoGuru can help you, by sourcing the most reliable Eureka mechanics & car services in a few easy steps. All our mechanics offer fixed price quotes, so it couldn’t be easier.

Using AutoGuru to look for mechanics in Eureka means you compare results based on the same scheduled service tasks. The only variables are cost for parts and labour and their proximity to you in Ballarat. We take the guesswork out of finding a mechanic, and with fixed upfront costs there are no nasty surprises.

Mechanics in the Eureka area service vehicles of all makes and models, so when you search with us, you’re bound to find what you need. We compare standard safety services, major logbook services and everything in between.

Don't forget you can also compare and book local mobile mechanics in Eureka through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Eureka have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Eureka mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661