Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Alfredton open Saturday

Marsh Mechanics

MADDINGLEY
star star star star star_half

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star star star star star

"Great friendly service"

Col, Audi A4

Acetune Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

Customer service was great right from the start and they went out of their way t...

Customer service was great right from the start and they went out of their way to fit me in. Alan was fantastic in servicing the car and the repairs the car needed were reasonably priced.

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Michelle, Kia Grand Carnival

Ultra Tune Melton

MELTON
star star star star star

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"They were very helpful explained everything really well"

Pam, Mazda 2

Midas Sunbury

SUNBURY
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Comprehensive safety check done and results communicated to me by Spiro so I cou...

Comprehensive safety check done and results communicated to me by Spiro so I could make an informed decision on what can be completed with standard service on the day allowing me to plan another visit for other work identified.

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David, Holden Commodore

Custom Body & Automotive Mobile Division

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star star star star star_half

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Con drove over and was earlier than expected. This worked great for me, because ...

Con drove over and was earlier than expected. This worked great for me, because usually with bookings within time frames (eg. 2:30-5pm),your whole day is ruined having to wait. I had a booking for a head gasket inspection, but instead of ripping me off, he assured me it was an issue with the thermostat, and promptly fixed the issue for me. He also chose the cheaper option of changing the thermostat in the engine instead of messing with the system in the dashboard computer, which would have set me back 200 dollars. Great service, great guy, and nothing but integrity. Highly recommended.

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Jack, Holden Commodore

Affordable Tyres and Servicing

SOUTH GEELONG
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"They were prompt and fast and also value for money"

Ajay, Holden Cruze

Recently requested quotes for Alfredton mechanics

Average quote price in Ballarat

$643.55

Audi A1/A1 Sportback

TASKS QUOTED

Basic Service

$226.56

Kia Sportage

TASKS QUOTED

Basic Service

$374.00

Nissan Navara

TASKS QUOTED

Logbook Service - 200000 kms / 120 months

$773.49

Ford Falcon

TASKS QUOTED

Basic Service

$239.28

Volkswagen Beetle

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$298.43

Volkswagen Jetta

TASKS QUOTED

Logbook Service - 90000 kms / 72 months

$298.43

Ford Falcon

TASKS QUOTED

$25.00

Hyundai i20

TASKS QUOTED

Basic Service

$146.00

Holden Barina Spark

TASKS QUOTED

Logbook Service - 90000 kms / 54 months

$364.50

Ford Falcon

TASKS QUOTED

Logbook Service - 15000 kms / 12 months

$369.08

Hyundai i20

TASKS QUOTED

Transmission Fluid Service/Replacement

$251.16

Mazda 3

TASKS QUOTED

Logbook Service - 120000 kms / 72 months

$656.79

Mazda CX-9

TASKS QUOTED

Basic Service

$205.11

Volkswagen Polo

TASKS QUOTED

Logbook Service - 75000 kms / 60 months

$215.65

Toyota Yaris

TASKS QUOTED

Logbook Service - 80000 kms / 48 months and Front brake pad replacement

$776.30

Ford Falcon

TASKS QUOTED

Basic Service

$246.00

Ford Falcon

TASKS QUOTED

Basic Service

$246.00

Jeep Cherokee

TASKS QUOTED

Logbook Service - 48000 kms / 24 months

$413.36

Kia Rio

TASKS QUOTED

$923.59

Ford Falcon

TASKS QUOTED

Basic Service

$210.30

Nissan Patrol

TASKS QUOTED

Logbook Service - 90000 kms / 54 months

$279.51

Mitsubishi Colt

TASKS QUOTED

Logbook Service - 60000 kms / 48 months

$229.44

Nissan Patrol

TASKS QUOTED

Basic Service

$272.66

No deposit & interest free

BOOK NOW, PAY LATER

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Midas Belmont-Geelong

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Guys were friendly, workshop was clean & tidy, good prices. Will definitely use ...

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Krista, Mazda 3

Midas Hoppers Crossing

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"Was good work. well done"

Akosua, Nissan Maxima

Euro Auto Care

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"Good service and done on time very happy......would recommend this service☺"

Joanne, Mazda 3

Rapid Tune Derrimut

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Krisna, Ford Focus

Express Auto and Mechanical Service Centre

LAVERTON
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Protune Automotive

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Kamal, Holden Commodore

Repair Right Auto Mechanics

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Daniel, Holden Cruze

Star Auto Group Pty Ltd

SUNSHINE NORTH
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MKT Automotive

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"Very good servicing . Dropped and picked me for the service "

Priya, TOYOTA COROLLA

Western Auto Services Pty Ltd

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Larry, Holden Calais

Westmeadows Service Centre

WESTMEADOWS
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Mina, Holden Barina

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Anton, Volkswagen Tiguan

Natrad Ballarat

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Midas Auto Service Centre Ballarat

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Gerard, Holden Barina Spark

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Highton Automotive Services

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Linda, HONDA ACCORD

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Aamir, MAZDA 6

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Nola, TOYOTA YARIS

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Lois, Audi Q5

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Excellent service, did a thorough job went threw everything in my car, will be ...

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Irene, VOLKSWAGEN TIGUAN

Book trusted and local mechanics with AutoGuru.

With AutoGuru, you can search, compare and book mechanics all in one place online. We have mechanics who are open on Saturday's, just to make your life that little bit easier.

So we can provide you with accurate quotes, let us know your details and we'll populate competitive quotes from mechanics who are open on a Saturday in your area. You can then book and pay online. All you have to do is turn up on the day you nominated then its happy days!

AutoGuru has trusted, local mechanics all over Australia. With thousands of workshop reviews from real customers, we know you'll book the best mechanic on AutoGuru!

Questions? Speak with a Service Advisor
1300 655 661