Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

You don’t pay anything until the service/repair is completed and you pick up the car.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off service (up to 5km from the workshop).

Click Show Details on the workshop listing and scroll down to Facilities.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

Certified mechanical workshops and mobile mechanics are indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without affecting a New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain unaffected.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, click the “All Filters” button (top of page) and select “Mobile Mechanic” so that your search results feature only mobile mechanics servicing your area.

Can I get quotes for repairs and/or inspections?

You sure can! Simply type your inspection or repair job into the “Here are your quote details” section of the quote form (under +Repair or +Inspection buttons).

If your particular repair or inspection task isn’t listed under the common items tabs, type in your particular requirements in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

Compare Ballarat mechanics and book your car service online

If you're in Ballarat from Lake Wendouree to Golden Point to Alfredton we can find your closest quality car mechanics for car servicing and car repairs, whether it's a national brand or local mechanic. Simply provide us a few details about your car, click the button and book your service right now, or call us on 1300 655 661 and we can do it for you. It's that quick and easy!

All results are for the same scheduled service tasks, all that varies is the parts and labour cost from mechanic to mechanic. Choose the car mechanic you want, and you're on your way to seeing your car logbook service costs, based on the factory specifications in your car owner's manual.

Edan Cassell Edge Automotive image
Edan Cassell Edge Automotive image

Edan Cassell Edge Automotive

847 Howitt Street, Wendouree

"Excellent service, they drove me to the nearest shopping centre so I didn't have to wait in office t..."

"Excellent service, they drove me to the nearest shopping centre so I didn't have to wait in office then came & collected me when car was finished. And they were very quick and friendly."

Read more

MAZDA CX5

Midas Auto Service Centre Ballarat image
Midas Auto Service Centre Ballarat image

Midas Auto Service Centre Ballarat

901A La Trobe Street, Delacombe

"The service was great and they were consultative regarding all that was done. The service extras wer..."

"The service was great and they were consultative regarding all that was done. The service extras were a bonus, including a wash and detail and the final charges were reasonable. All in all a very positive experience."

Read more

Mazda Tribute

Natrad Ballarat image
Natrad Ballarat image

Natrad Ballarat

1 / 38 Grandlee Drive, Wendouree

"Very friendly and great customer service. Thoroughly looked over my car and told me what they would ..."

"Very friendly and great customer service. Thoroughly looked over my car and told me what they would be keeping a look out for on the next service. I was very happy with the price and the friendly staff at Duo Mobile. Thanks Jack."

Read more

Hyundai Tucson

Average rating

5.0 - 25 reviews

Latest review in Ballarat

Holden Barina Spark

great service explained everything friendly and contact was great will definately be back and have already recommended to others to take car to Edan Cassell Edge Automotive...

Reviewed by M.H on July 25

Last 5 quotes in Ballarat

Otto

Book the best Ballarat mechanics online. Get more.

Questions? Speak with a Service Advisor
1300 655 661