Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Glenorchy

DERWENT PARK
star star star star star

LATEST REVIEW

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star star star star star_border

"It was fine. They were thorough and supplied a report on the car."

David, Ford Fairmont

Jackmans Garage Pty Ltd

MOONAH
star star star star star

LATEST REVIEW

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star star star star star_border

The staff were really nice and they acted with a level of professionalism I woul...

The staff were really nice and they acted with a level of professionalism I would expect from a good business.

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Attila, NISSAN PULSAR

ABS Hobart

HOBART CBD
star star star star_half star_border

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star star star star star_border

The workshop explained everything fully and checked with me before doing anythin...

The workshop explained everything fully and checked with me before doing anything additional to the quote.

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Julian, Toyota Corolla

AutoTechnik

HOBART CBD
star star star star star_half

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star star star star_border star_border

The inspection was good, however the mechanic missed a large section of rust in ...

The inspection was good, however the mechanic missed a large section of rust in the roof seam, and never sent through the inspection report to me via email, as I had requested.

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Tyler, Mercedes-Benz Sprinter

* Minimum service amounts apply

Specialist Auto Hobart

HOBART CBD
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I asked for car wash & vaccum. Only got a poor wash. Better than last time when ...

I asked for car wash & vaccum. Only got a poor wash. Better than last time when I got it back dirtier than when I left it there, so a slight improvement on last time.

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Alison, Mitsubishi ASX

No deposit & interest free

BOOK NOW, PAY LATER

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"Friendly and efficient service."

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Staff were very friendly & informative & drove me to & from the local shopping c...

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Shannon, Ssangyong Korando

Creighton's TJM

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"Easy to book in. Prompt. Price was accurate - no surprises."

Indi, Toyota Camry

Beagle Boys Automotive

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Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

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Tyreright Hastings

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Andrew, Volkswagen Tiguan

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Excellent service , friendly staff members. Highly recommend peninsula diesel to...

Excellent service , friendly staff members. Highly recommend peninsula diesel to anyone with a 4x4 .

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Rohan, NISSAN NAVARA

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The car had a comprehensive service and we were contacted about some other minor...

The car had a comprehensive service and we were contacted about some other minor issues that needed attention. When we picked up the car it was washed ready to go. We had a detailed explanation of what work had been carried out, our questions were answered in a professional manner, and they were polite. We were given a voucher for our next visit. I would say that the service was excellent.

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Denise, NISSAN TIIDA

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Michelle, HOLDEN ASTRA

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I would normally service my own car but took a chance using someone else. I am very happy with the service provided

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Marcus, Toyota RAV4

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Was a little concerned with the time spent to complete service, but when I arriv...

Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

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Gary, Jeep Grand Cherokee

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helen, Holden Commodore

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Steven, Ford Territory

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ABC Mobile Mechanic Nick

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Anita, Holden Commodore

ACE Mechanics

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The mechanic we had was lovely. He was very friendly and efficient. Explained ev...

The mechanic we had was lovely. He was very friendly and efficient. Explained everything about the car so I understood and didn’t treat me differently for being a girl. Definitely getting our further services with you. Excellent service!

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Luke, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Does your car need a service? Find a local Hamilton mechanic using our simple search and book system. We combine the most reliable, quality mechanics in your area of South, both national brands and local workshops. Simply select the service you need, confirm the price and book.

Let AutoGuru compare the best results locally around Hamilton. Find mechanics that can service your vehicle, compare their price and book, all in one place. It’s less work for you, with no nasty surprises, and quality service from the best mechanics in South.

We source services for Audi's, Holden's, Suzuki's and more, whatever vehicle you drive, we’ve got a mechanic in Hamilton who can service it for you. From simple safety checks to milestone services, we can help you out. Settle on price up front, and book it in.

Do you lead a busy lifestyle? Whether it be kids, work, activities or sport it seems our lives as getting busier and busier. Easily and conveniently keep on top of your car maintenance and repairs with a mobile mechanic in Hamilton.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Hamilton that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661