Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Glenorchy

DERWENT PARK
star star star star star

LATEST REVIEW

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star star star star_border star_border

After driving no more than a couple of kilometers the vehicle developed a horrib...

After driving no more than a couple of kilometers the vehicle developed a horrible miss and shudder. We managed to drive the vehicle back to the workshop where we were informed the vehicle need a new rear coil at the cost of $350. This may be circumstantial, but we were trying a new service center as we had just had a bad experience with another mechanic.

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Geoff, Ford Transit

Jackmans Garage Pty Ltd

MOONAH
star star star star star

LATEST REVIEW

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star star star star star_border

The staff were really nice and they acted with a level of professionalism I woul...

The staff were really nice and they acted with a level of professionalism I would expect from a good business.

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Attila, NISSAN PULSAR

ABS Hobart

HOBART CBD
star star star star_half star_border

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star star star star star_border

The workshop explained everything fully and checked with me before doing anythin...

The workshop explained everything fully and checked with me before doing anything additional to the quote.

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Julian, Toyota Corolla

AutoTechnik

HOBART CBD
star star star star star_half

LATEST REVIEW

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star star star star star

Excellent customer service, prompt and efficient. What they quote is what they c...

Excellent customer service, prompt and efficient. What they quote is what they charge.

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Peter, Mazda 3

* Minimum service amounts apply

Specialist Auto Hobart

HOBART CBD
star star star star star_half

LATEST REVIEW

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star star star star star

Overall a good experience. A few minor issues. The team was unable to reset the ...

Overall a good experience. A few minor issues. The team was unable to reset the service reminder in the car's dash and they were initially unaware that a courtesy car had been booked, leading to a short delay before I could get on my way to work. Otherwise great and I'd definitely return and recommend them to others.

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James, Mitsubishi Lancer

No deposit & interest free

BOOK NOW, PAY LATER

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The service was nice and quick. The loan car was a really old van and the print ...

The service was nice and quick. The loan car was a really old van and the print out of the service didn't really explain what I had done.

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Kathryn, Toyota Kluger

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Efficient, helpful, thorough, totally professional, who could ask for more! I wi...

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"I was provided with detailed information on the condition of my car"

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"The whole process was tailored for me. Easy convenient simple."

Chris, Daihatsu Cuore

ABS Morwell

MORWELL
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Innovate Performance

MORWELL
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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

J Smith Motors

MORWELL
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First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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Shannon, Ssangyong Korando

Creighton's TJM

TRARALGON CBD
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Fast, efficient and excellent service. Easy to book car in online. Easily access...

Fast, efficient and excellent service. Easy to book car in online. Easily accessible.

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Kate, TOYOTA KLUGER

Beagle Boys Automotive

ROSEBUD WEST
star star star star star

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Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

* Minimum service amounts apply

Tyreright Hastings

HASTINGS
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I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

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MOOROODUC
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Excellent service , friendly staff members. Highly recommend peninsula diesel to...

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Rohan, NISSAN NAVARA

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MORNINGTON
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The car had a comprehensive service and we were contacted about some other minor...

The car had a comprehensive service and we were contacted about some other minor issues that needed attention. When we picked up the car it was washed ready to go. We had a detailed explanation of what work had been carried out, our questions were answered in a professional manner, and they were polite. We were given a voucher for our next visit. I would say that the service was excellent.

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Denise, NISSAN TIIDA

The Tyre Place Mornington

MORNINGTON
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"I will go back there again."

Michelle, HOLDEN ASTRA

Seaside Auto Care

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"👍 😀"

Deb, Toyota RAV4

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"On time and full detailed report. Price was half of what the dealership quoted."

Joe, BMW X3

Gregs Auto Care & Batteries

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Was a little concerned with the time spent to complete service, but when I arriv...

Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

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Gary, Jeep Grand Cherokee

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Gary from rapid tune was very friendly and called before carrying out an extra l...

Gary from rapid tune was very friendly and called before carrying out an extra little job that was needed on my car, very happy and will use these guys again.

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helen, Holden Commodore

Rapid Tune Pakenham

PAKENHAM
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Rapid tune at Pakenham did a great job. Customer service was by far the best I h...

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Michael, Subaru Liberty

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CRANBOURNE
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Ethan, Toyota Corolla

Midas Frankston

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The guys were very helpful and the price is reasonable for a logbook service. Th...

The guys were very helpful and the price is reasonable for a logbook service. The workshop is clean and tidy which shows the pride they take in their work.

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Hannah, Ford Focus

Rapid Tune Cranbourne

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"Very good service and friendly staff"

Sreyna, Toyota Camry

Sureshift Automatics

FRANKSTON
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Heather, Hyundai i20

LRH Automotive Services Ltd

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On time, on the money and it suits me perfectly to use LHR.. a great local busin...

On time, on the money and it suits me perfectly to use LHR.. a great local business

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Neil, Holden Commodore

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I am in customer service and I was blown away by the experience. A wholehearted thank you. Gus

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Meaghan, Mitsubishi Lancer

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Hassle free service, from booking through to completion... and they even fixed m...

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Adam, Toyota YARIS

Tyre Spot

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Very good service and did extra service without charge. I also had a discount on...

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Chuong, Holden Barina

About Auto Mechanics

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The staff were ready for me when I arrived. They informed me the job would take ...

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Christine, TOYOTA YARIS

Bridgestone Select Fountain Gate

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"The staff were very helpful and very efficient. Will go back again"

Glenda, Mitsubishi Grandis

Midas Service Centre Fountain Gate

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"Good service, pleasant staff, great price, will be going back there again."

Iain, Holden Cruze

Call A Mechanic

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Cam is a great young man. Even before he turned up, he called to let me know tha...

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Marie-Louise, Jeep Compass

ABC Mobile Mechanic Nick

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"Very efficient & professional. We were very impressed."

Therese, Mazda 626

ACE Mechanics

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The mechanic we had was lovely. He was very friendly and efficient. Explained ev...

The mechanic we had was lovely. He was very friendly and efficient. Explained everything about the car so I understood and didn’t treat me differently for being a girl. Definitely getting our further services with you. Excellent service!

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Luke, Holden Commodore

Auto Mate Automotive Australia

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It was great experience. Dilan explained what was needed to be replaced and what...

It was great experience. Dilan explained what was needed to be replaced and what he has done on the day. He made sure everything is done according to what was dicussed and requested.

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Nina, Honda City

Book trusted and local mechanics with AutoGuru.

Is your car due a service? Compare South’s top rated mechanics and workshops to find the service and price that suits you. We search the best vehicle service options in the local Glenfern area, whether national brands or local workshops; and prices are fixed upfront. Simply give us some details about your car, confirm the price and book. Call us today on 1300 655 661 or book online, it’s that easy!

There’s nothing worse than booking your car in for a service or repair, then discovering it will cost much more than you were originally quoted. Thankfully, that will never happen here at AutoGuru! Find a mechanic in Glenfern or the greater South area, get an upfront quote online and pay nothing extra!

We source services for Audi's, Holden's, Suzuki's and more, whatever vehicle you drive, we’ve got a mechanic in Glenfern who can service it for you. From simple safety checks to milestone services, we can help you out. Settle on price up front, and book it in.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Glenfern. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Stop stressing about the overdue car service. Search trusted Glenfern mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661