Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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ABS Glenorchy

DERWENT PARK
star star star star star

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star star star star star

"Excellent job, price as quoted"

Kerry, Nissan Patrol

Jackmans Garage Pty Ltd

MOONAH
star star star star star

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"Friendly, complete and a ride back to work. All good"

Denise, Hyundai Santa Fe

ABS Hobart

HOBART CBD
star star star star_half star_border

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star star star star star_border

The workshop explained everything fully and checked with me before doing anythin...

The workshop explained everything fully and checked with me before doing anything additional to the quote.

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Julian, Toyota Corolla

AutoTechnik

HOBART CBD
star star star star star_half

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"Professional, friendly and car is running great, thanks guys!"

Martin, Volvo XC90

* Minimum service amounts apply

Specialist Auto Hobart

HOBART CBD
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Extremely professional, efficient and communicative. Thorough service and good f...

Extremely professional, efficient and communicative. Thorough service and good feedback.

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Jane, Suzuki Swift

No deposit & interest free

BOOK NOW, PAY LATER

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J Smith Motors

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I had a very easy experience, dropped the keys off and was provided a lift to work. The work was all finished when I came back later in the day and it was very easy to make payment and the price was exactly as quoted. Will definitely use this business again.

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Kimberley, Hyundai Getz

Innovate Performance

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Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

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Tyreright Hastings

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I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

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Joe, BMW X3

Gregs Auto Care & Batteries

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Gary, Jeep Grand Cherokee

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helen, Holden Commodore

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Joanne, Lexus NX

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Joy, Holden Commodore

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Sarah, Mitsubishi 380

Ocean Grove Service Centre

OCEAN GROVE
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Price for normal servicing is fair. Waited for about 2 hours to complete the job and was acceptable for a place without waiting area (although a cafe is just 3 shops down).

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Vincent, Citroen C4

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Ethan, Toyota Corolla

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Scott was very courteous and helpful in undertaking the 100k service on my vehic...

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Ian, Suzuki Ignis

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Tony, HONDA CR-V

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Linda, Mitsubishi ASX

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Neil, Holden Commodore

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Tharaka, Holden Cruze

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Glen, Mazda Tribute

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Kunal, MITSUBISHI OUTLANDER

Tyre Spot

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Chuong, Holden Barina

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"Fair price. Still look out for other things on the car."

Vincent, Citroen C4

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Christine, TOYOTA YARIS

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john, Mitsubishi Lancer

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Carol, Renault Megane III

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Raj, HONDA ACCORD

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Cam is a great young man. Even before he turned up, he called to let me know tha...

Cam is a great young man. Even before he turned up, he called to let me know that he was on his way. Although it was not a major service, he took his time to thoroughly check everything. It was a pleasure to watch him work clean and efficiently, with great confidence and knowledge. He also explained to me what he was doing. Cam is a great guy, with excellent manners. An all-round impressive young mechanic. I highly recommend his outstanding service!

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Marie-Louise, Jeep Compass

ABC Mobile Mechanic Nick

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"Very efficient & professional. We were very impressed."

Therese, Mazda 626

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Paul was awesome. Very thorough and personable and honest. I'll use him again fo...

Paul was awesome. Very thorough and personable and honest. I'll use him again for sure and recommend him to my friends and family.

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Anita, Holden Commodore

ACE Mechanics

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"The mechanic was friendly and did a good job. Happy with the service."

Kim, Mitsubishi Triton

Auto Mate Automotive Australia

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Dilan was on time, very curteus, knows his job The servicing was very satisfying...

Dilan was on time, very curteus, knows his job The servicing was very satisfying. recommended

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Charles, Kia Cerato

Book trusted and local mechanics with AutoGuru.

If you’re after a Butlers Gorge mechanic to repair or service your car, we can help! At AutoGuru, we source the best mechanics and car services from all over South, then bring you the closest service options with the best prices. All you need to do is click to book at a fixed price.

Using AutoGuru to find a local Butlers Gorge mechanic allows you to easily compare top mechanics for your vehicle and your price range all in one place. We find all results for the exact service tasks you need, wherever in South you are. Instant online quotes allow you to compare the costs of labour and parts and choose the mechanic that’s right for you.

Our trusted mechanics in Butlers Gorge and the surrounding area service all types of vehicle marks and models. From simple safety services to major logbook checks, compare the market to choose the right service for you and your vehicle.

Don't forget you can also compare and book local mobile mechanics in Butlers Gorge through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Butlers Gorge have the tools to do the job.

Really wanted to go to that Saturday BBQ but need to service your car? We've got you sorted. Book trusted local mechanics in Butlers Gorge that are open on Saturday and also offer a loan car and a drop off service! Don't let the boring adult stuff get in the way of your weekend. Get instant quotes on AutoGuru and we can help you save money and let you get back to the things you really enjoy!

Questions? Speak with a Service Advisor
1300 655 661