Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Alonnah open Saturday

Ecotune Automotive

BLACKMANS BAY
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"Great! Not much more I can say! Just great!"

Zache, Ford Ranger

ABS Hobart

HOBART CBD
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Good comprehensive service, and more importantly was reminded about a necessary ...

Good comprehensive service, and more importantly was reminded about a necessary timing belt change at 100,000 kms, which my previous service mechanic had failed to raise just before and after 100,000kms.

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Terry, Mazda BT-50

ABS Glenorchy

DERWENT PARK
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"Excellent job, price as quoted"

Kerry, Nissan Patrol

Midas Launceston

LAUNCESTON CBD
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"Midas was fantastic. I'll definitely be going back there for my next service."

Brooke, Volkswagen Beetle

Merseyside Automotive

EAST DEVONPORT
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"Friendly and experienced personnel."

Eric, Fiat Ducato

Creighton's TJM

TRARALGON CBD
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"Easy to book in. Prompt. Price was accurate - no surprises."

Indi, Toyota Camry

Tyreright Hastings

HASTINGS
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I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

No deposit & interest free

BOOK NOW, PAY LATER

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Friendly, honest, fast and great value. Gave me a really good quote for new tyres. Will be going there again!

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Ryan, FORD FALCON

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Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

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Gary, Jeep Grand Cherokee

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Gary is a top bloke and was absolutely helpful, will definitely go back, rapid tune is a great service centre! Highly recommend.

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Brayden, Mitsubishi Lancer

Rapid Tune Pakenham

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I was happy with the servicing and the price. They ensured that they explained everything to me and helped me with my car. Friendly Staff

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Janice, Holden Commodore

ABC Mobile Mechanic Nick

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"Very efficient & professional. We were very impressed."

Therese, Mazda 626

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Ethan, Toyota Corolla

Midas Frankston

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Very good, friendly, and informative about the work done on my car and further w...

Very good, friendly, and informative about the work done on my car and further work that needed to be done!

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Victoria, FORD MONDEO

Rapid Tune Cranbourne

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Paula, Holden Astra

Sureshift Automatics

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Sarah, Mitsubishi 380

AllCars Cranbourne West

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"Good work. Friendly."

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Jo-Anne, Skoda Superb II

Ocean Grove Service Centre

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Price for normal servicing is fair. Waited for about 2 hours to complete the job and was acceptable for a place without waiting area (although a cafe is just 3 shops down).

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Vincent, Citroen C4

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"The mechanic was friendly and did a good job. Happy with the service."

Kim, Mitsubishi Triton

Tyre Spot

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Chuong, Holden Barina

Auto Mate Automotive Australia

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Charles, Hyundai i30

Bridgestone Select Fountain Gate

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"The staff were very helpful and very efficient. Will go back again"

Glenda, Mitsubishi Grandis

Midas Service Centre Fountain Gate

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Andrew, Nissan X-Trail

Asap Mob Mobile Mechanic

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Jarryd was an excellent mechanic; thorough & upfront about the car in discussing...

Jarryd was an excellent mechanic; thorough & upfront about the car in discussing diagnostic matters. All inclusive of the stated, Standard $180 fee.

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AJ', Ford Fiesta

Australian Mobile Mechanics

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Ian, Subaru XV

AutoTechnik

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"Professional, friendly and car is running great, thanks guys!"

Martin, Volvo XC90

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Graham, Hyundai i30

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Adrian, Toyota Hilux

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"Friendly, complete and a ride back to work. All good"

Denise, Hyundai Santa Fe

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Nicholas, TOYOTA LANDCRUISER

ABS Morwell

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J Smith Motors

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I had a very easy experience, dropped the keys off and was provided a lift to work. The work was all finished when I came back later in the day and it was very easy to make payment and the price was exactly as quoted. Will definitely use this business again.

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Kimberley, Hyundai Getz

Beagle Boys Automotive

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Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

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Excellent service , friendly staff members. Highly recommend peninsula diesel to...

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LRH Automotive Services Ltd

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On time, on the money and it suits me perfectly to use LHR.. a great local busin...

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Jeff, Ford Territory

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James, Jeep Cherokee

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Linda, Mitsubishi ASX

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Anita, Holden Commodore

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Christine, TOYOTA YARIS

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Book trusted and local mechanics with AutoGuru.

With AutoGuru, you can search, compare and book mechanics all in one place online. We have mechanics who are open on Saturday's, just to make your life that little bit easier.

So we can provide you with accurate quotes, let us know your details and we'll populate competitive quotes from mechanics who are open on a Saturday in your area. You can then book and pay online. All you have to do is turn up on the day you nominated then its happy days!

We've got awesome mechanics that are open on Saturday! You can book them instantly on AutoGuru or give us a call to chat with one of our friendly team members on 1300 655 661. Book trusted local mechanics and know exactly what you're paying upfront. Too easy!

Questions? Speak with a Service Advisor
1300 655 661