Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

Search and book Allens Rivulet mechanics open on Saturday. Book your car service online and save.

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Best mechanics in Allens Rivulet open Saturday

Ecotune Automotive

BLACKMANS BAY
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good service with a professional work attitude for the general checking of my ca...

good service with a professional work attitude for the general checking of my car. Thank you.

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Nickie, Mazda 3

ABS Hobart

HOBART CBD
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Good comprehensive service, and more importantly was reminded about a necessary ...

Good comprehensive service, and more importantly was reminded about a necessary timing belt change at 100,000 kms, which my previous service mechanic had failed to raise just before and after 100,000kms.

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Terry, Mazda BT-50

ABS Glenorchy

DERWENT PARK
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After driving no more than a couple of kilometers the vehicle developed a horrib...

After driving no more than a couple of kilometers the vehicle developed a horrible miss and shudder. We managed to drive the vehicle back to the workshop where we were informed the vehicle need a new rear coil at the cost of $350. This may be circumstantial, but we were trying a new service center as we had just had a bad experience with another mechanic.

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Geoff, Ford Transit

Midas Launceston

LAUNCESTON CBD
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The service was completed on time, the cost was good and the mechanic called bef...

The service was completed on time, the cost was good and the mechanic called before fixing an additional minor problem. Action in terms of future repairs was also discussed. Overall, I found the service provided as excellent.

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Clyde, Subaru Forester

Merseyside Automotive

EAST DEVONPORT
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Service completed without fuss, no extra surprises to pay for, informed me of is...

Service completed without fuss, no extra surprises to pay for, informed me of issues that needed to be looked at in the future.

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Mark, Mazda 3

Creighton's TJM

TRARALGON CBD
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The booking was cancelled on Monday but was phone and new booking done for Frida...

The booking was cancelled on Monday but was phone and new booking done for Friday . Which they rang me. Dropped car off at about 8:30am car service and completed by 12 noon and price came in under fixed price car gave me. Will be using them all the time now

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Roinoldi, Ford Fairmont

Tyreright Hastings

HASTINGS
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I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

No deposit & interest free

BOOK NOW, PAY LATER

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Rapid Tune Mornington

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I am very happy with the service provided, including the additional work they re...

I am very happy with the service provided, including the additional work they recommended. However, it wasn't until I returned after nearly 3 hours, to collect my car, that I was advised of a few extra recommendations. The manager was great. He gave me a written quote and a clear explanation and was quite prepared to complete the work that day. However, I was a little surprised I had not been contacted well in advance of this time, regarding the extra work and how long it would take to complete. In the end it took a further 2.5 hours. But, overall, my experience was very positive! They are very friendly and very helpful. I have already recommended them to friends and will definitely return for my next service.

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Cam is a great young man. Even before he turned up, he called to let me know tha...

Cam is a great young man. Even before he turned up, he called to let me know that he was on his way. Although it was not a major service, he took his time to thoroughly check everything. It was a pleasure to watch him work clean and efficiently, with great confidence and knowledge. He also explained to me what he was doing. Cam is a great guy, with excellent manners. An all-round impressive young mechanic. I highly recommend his outstanding service!

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Marie-Louise, Jeep Compass

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Very well run efficient centre with friendly staff and very pleasant to deal with. Very happy with the service.

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Michael, Toyota COROLLA

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My car was serviced promptly, important issues were brought to my attention and ...

My car was serviced promptly, important issues were brought to my attention and looked after, I had a courtesy car to get me home and the price was reasonable. Communication was excellent and this is old-fashioned, good customer care.

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Ken, NISSAN DUALIS

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"Professional, competent, on time, friendly."

Stuart, Jeep Grand Cherokee

Gregs Auto Care & Batteries

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Was a little concerned with the time spent to complete service, but when I arriv...

Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

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Gary, Jeep Grand Cherokee

Rapid Tune Langwarrin

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Very happy with my service! Will definitely be back for my next service. Thanks ...

Very happy with my service! Will definitely be back for my next service. Thanks :)

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Kelsey, Mitsubishi Lancer

Rapid Tune Pakenham

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Good, they could fit me in according to my time frames as Mitsubishi were solidly booked and my car needed a service. Accommodating me at my time is important.

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Richard, Mitsubishi Triton

ABC Mobile Mechanic Nick

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"Very efficient & professional. We were very impressed."

Therese, Mazda 626

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Ethan, Toyota Corolla

Midas Frankston

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Was friendly, helpful explaining things. I didn't have to wait to long, and my c...

Was friendly, helpful explaining things. I didn't have to wait to long, and my car came out washed 😍

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Lexi, Peugeot 208

Rapid Tune Cranbourne

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"Very good service and friendly staff"

Sreyna, Toyota Camry

Sureshift Automatics

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"Good and honest service by experienced mechanics. This inspires trust."

Javier, TOYOTA COROLLA

AllCars Cranbourne West

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"Good work. Friendly."

Neil, Holden Commodore

Rapid Tune Carrum Downs

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Dale was very attentive and communication is obviously his expertise. I was kept...

Dale was very attentive and communication is obviously his expertise. I was kept informed of progress along the way and there were no expensive surprises. Work was completed on time and without fuss. Will be coming back next time.

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Ray, Toyota Echo

Ocean Grove Service Centre

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"No fuss service. Very easy to deal with and a job well done."

Kimbra, Mitsubishi Lancer

ACE Mechanics

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"The mechanic was friendly and did a good job. Happy with the service."

Kim, Mitsubishi Triton

Tyre Spot

LYNBROOK
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Very good service and did extra service without charge. I also had a discount on...

Very good service and did extra service without charge. I also had a discount on my brake pads which was great. Clean the engine and tyres which was another bonus. They had just open for 2 months and are trying to gain customers. Keep up the good work and I'll be back for sure and will definitely recommend my friends to go there.

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Chuong, Holden Barina

Auto Mate Automotive Australia

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"Prompt and clear service. Very happy with it!"

Tim, Holden Astra

Bridgestone Select Fountain Gate

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Very polite customer service when you walked in the door, greeted with a smile. ...

Very polite customer service when you walked in the door, greeted with a smile. Good workmanship and appreciated the complimentary car wash.

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Jodi, Holden Commodore

Midas Service Centre Fountain Gate

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"Good service, pleasant staff, great price, will be going back there again."

Iain, Holden Cruze

Asap Mob Mobile Mechanic

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Just great service and very friendly would now use asap mechanic all the time th...

Just great service and very friendly would now use asap mechanic all the time thanks

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Mark, Mitsubishi Pajero

Australian Mobile Mechanics

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Job well done. Was obvious that Matt cared a lot and was genuinely keen to provi...

Job well done. Was obvious that Matt cared a lot and was genuinely keen to provide an excellent service. Will come back soon and can highly recommend AMM.

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Frank, Toyota Camry

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"Professional, friendly and car is running great, thanks guys!"

Martin, Volvo XC90

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Barb, Hyundai i20

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The staff were really nice and they acted with a level of professionalism I woul...

The staff were really nice and they acted with a level of professionalism I would expect from a good business.

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Attila, NISSAN PULSAR

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Adrian, Toyota Hilux

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The young man was very polite had a few issues with type of oils for xv Subaru but he sorted it out and was sincere with his apologies for keeping me waiting. Would hands down use their service again.

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Fran, Subaru XV

Goodyear Autocare Launceston

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The entire experience was great. Really good communications. I got what I wanted...

The entire experience was great. Really good communications. I got what I wanted for the price agreed. I will definitely use it again :)

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Wendy, Mitsubishi Lancer

ABS Morwell

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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

J Smith Motors

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First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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Shannon, Ssangyong Korando

Beagle Boys Automotive

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Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

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Rohan, NISSAN NAVARA

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We booked LRH through Fixed Price Car Service for the second time and were not d...

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Excellent service done on time. Good communication. Friendly staff. Highly Recommended

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Linda, Mitsubishi ASX

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Anita, Holden Commodore

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Friendly helpful staff, Chris was great to deal with, very clean & professional ...

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Steve, BMW 3 Series

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Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealership. Very pleased and the 2 for 1 movie deal is icing on the cake. Definitely recommend the service.

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Kunal, MITSUBISHI OUTLANDER

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The staff were ready for me when I arrived. They informed me the job would take ...

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Christine, TOYOTA YARIS

Always There Automotive Mobile

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Sean came and completed my 50,000 km service on my Honda City. He was very profe...

Sean came and completed my 50,000 km service on my Honda City. He was very professional and did the job so quickly. Highly recommended mechanic 10/10

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Rebecca, Honda City

Book trusted and local mechanics with AutoGuru.

With AutoGuru, you can search, compare and book mechanics all in one place online. We have mechanics who are open on Saturday's, just to make your life that little bit easier.

So we can provide you with accurate quotes, let us know your details and we'll populate competitive quotes from mechanics who are open on a Saturday in your area. You can then book and pay online. All you have to do is turn up on the day you nominated then its happy days!

If you're having trouble getting your car service during the week, these mechanics are also open on Saturdays! We've got great, local mechanics ready to help and make your life easier. Just call us on 1300 655 661 and one of our friendly team members will help you book your car service!

Questions? Speak with a Service Advisor
1300 655 661