Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Adventure Bay open Saturday

Ecotune Automotive

Blackmans Bay
star star star star_half star_border

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"John was professional and friendly. I'll definitely employ his services again."

James, Mitsubishi Lancer

ABS Hobart

Hobart CBD
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The workshop explained everything fully and checked with me before doing anythin...

The workshop explained everything fully and checked with me before doing anything additional to the quote.

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Julian, Toyota Corolla

ABS Glenorchy

Derwent Park
star star star star star

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I highly recommend this business. I will be taking my vehicles here for any fur...

I highly recommend this business. I will be taking my vehicles here for any further services or mechanical issues. The staff are friendly, helpful and thoroughly explained all aspects of the service to me.

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Prue, SUBARU IMPREZA

Midas Launceston

Launceston CBD
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"I was provided with detailed information on the condition of my car"

Georgia, Honda Jazz

Merseyside Automotive

East Devonport
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The guys are great at what they do. Friendly service with a smile,id recommended...

The guys are great at what they do. Friendly service with a smile,id recommended Mersyside to anyone

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Steve, Holden Commodore

Creighton's TJM

Traralgon CBD
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I was very impressed with the mechanic who called to say my car was ready for pi...

I was very impressed with the mechanic who called to say my car was ready for pick up. He explained many things about the service, differences between oils used, when spark plugs should be replaced, items that wear over time compared to ones that wear with usage etc. Sometimes when I have had my car serviced elsewhere, I have received very little feedback from the mechanic unless my husband is with me, which I find particularly annoying. Here I felt like it was a level playing field and I was a valued customer.

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Belinda, Mitsubishi Lancer

Tyreright Hastings

Hastings
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I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

No deposit & interest free

BOOK NOW, PAY LATER

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Customer approach was very good, service was conducted without any problems and in a timely manner, vehicle is operating fine and I would use this service provider again in the future.

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Rob and his team were very professional and welcoming. They didn’t take my money...

Rob and his team were very professional and welcoming. They didn’t take my money and repair issues they weren’t there (that had been quoted by other mechanics) Highly recommend them!

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Was a little concerned with the time spent to complete service, but when I arriv...

Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

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Gary, Jeep Grand Cherokee

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Bree, Mazda 2

Rapid Tune Pakenham

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Tried Rapid Tune for first time and found premises clean, neat and tidy. Staff and service excellent and received follow up phone call. Over all very happy and will be back Ron

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ABC Mobile Mechanic Nick

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"Very efficient & professional. We were very impressed."

Therese, Mazda 626

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Ethan, Toyota Corolla

Midas Frankston

Frankston
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"Quick and easy. Good quality service"

Glen, Nissan X-Trail

Rapid Tune Cranbourne

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Guys were very friendly & polite, and give lots of info about what they're doing...

Guys were very friendly & polite, and give lots of info about what they're doing and what they suggest. No pressure and they don't make women feel like idiots which is always a nice change. Aircon had been broken for some time and 2 other mechanic shops said there was nothing wrong with it - these guys found the problem and fixed it, and the cost was reasonable. Happy to recommend them.

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Sharon, Mitsubishi Outlander

Sureshift Automatics

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"efficient, thorough, fair price."

Graeme, Kia Grand Carnival

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"Good work. Friendly."

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Rapid Tune Carrum Downs

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The staff were friendly. They drove me to work and picked me up. They also fully explained what had been done to my car and answered all the questions I had. Will definitely return. Thanks guys!

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Jo-Anne, Skoda Superb II

Ocean Grove Service Centre

Ocean Grove
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Very Good. Very helpful. Checked everything that needed to be done and also rang me to say battery was not good which I asked them to check.

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Susie, Volkswagen Tiguan

ACE Mechanics

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The mechanic we had was lovely. He was very friendly and efficient. Explained ev...

The mechanic we had was lovely. He was very friendly and efficient. Explained everything about the car so I understood and didn’t treat me differently for being a girl. Definitely getting our further services with you. Excellent service!

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Luke, Holden Commodore

Tyre Spot

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Very good service and did extra service without charge. I also had a discount on my brake pads which was great. Clean the engine and tyres which was another bonus. They had just open for 2 months and are trying to gain customers. Keep up the good work and I'll be back for sure and will definitely recommend my friends to go there.

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Chuong, Holden Barina

Auto Mate Automotive Australia

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Dilan arrived at the stated time, was very thorough and knows his trade. Highly ...

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Charles, Hyundai i30

Bridgestone Select Fountain Gate

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Very polite customer service when you walked in the door, greeted with a smile. ...

Very polite customer service when you walked in the door, greeted with a smile. Good workmanship and appreciated the complimentary car wash.

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Jodi, Holden Commodore

Asap Mob Mobile Mechanic

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Jarryd was an excellent mechanic; thorough & upfront about the car in discussing...

Jarryd was an excellent mechanic; thorough & upfront about the car in discussing diagnostic matters. All inclusive of the stated, Standard $180 fee.

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AJ', Ford Fiesta

Australian Mobile Mechanics

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"Great service. Courteous, professional and competent would certainly use again."

Jeremy, Hyundai Getz

AutoTechnik

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"Professional, friendly and car is running great, thanks guys!"

Martin, Volvo XC90

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"Straight forward, quick and efficient... Quality service"

Shannon, MCC/Smart Fortwo

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The young man was very polite had a few issues with type of oils for xv Subaru but he sorted it out and was sincere with his apologies for keeping me waiting. Would hands down use their service again.

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Goodyear Autocare Launceston

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Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

J Smith Motors

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I had a very easy experience, dropped the keys off and was provided a lift to work. The work was all finished when I came back later in the day and it was very easy to make payment and the price was exactly as quoted. Will definitely use this business again.

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Kimberley, Hyundai Getz

Beagle Boys Automotive

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Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

Peninsula Diesel Repairs

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Excellent service , friendly staff members. Highly recommend peninsula diesel to...

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Rohan, NISSAN NAVARA

LRH Automotive Services Ltd

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Rob was a really great guy, but the engine oil was over filled causing an error ...

Rob was a really great guy, but the engine oil was over filled causing an error and there has been an error relating to the battery and alternator that came up within 15mins of leaving the workshop that was not present before the service. To his credit Rob has been helpful regarding the errors and has invited me back to the workshop so that he can look to remedy them.

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Vanessa, MERCEDES C - CLASS

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Linda, Mitsubishi ASX

Berwick Automotive Specialists

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"Very professional, great service, will definitely be going back"

Meaghan, Mitsubishi Lancer

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Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealersh...

Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealership. Very pleased and the 2 for 1 movie deal is icing on the cake. Definitely recommend the service.

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Kunal, MITSUBISHI OUTLANDER

About Auto Mechanics

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The staff were ready for me when I arrived. They informed me the job would take ...

The staff were ready for me when I arrived. They informed me the job would take about an hour, which it did. Apart from a bit of a mix-up with the invoice initially being filled out in the wrong name and the smell of smoke in my car on pick-up, all went smoothly.

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Christine, TOYOTA YARIS

Always There Automotive Mobile

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So simple and easy, from booking online to the attention to detail provided by A...

So simple and easy, from booking online to the attention to detail provided by Always There Automotive Mobile. Prompt, friendly and efficient mechanic. My Renault was serviced in my driveway, using quality Valvoline oil etc. Very happy customer, will be using this service again.

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Loretta, Renault Megane III

Book trusted and local mechanics with AutoGuru.

Looking to get your car serviced on a Saturday? AutoGuru has mechanics open on a Saturday. You can compare and book these mechanics online... too easy! We allow you to pay upfront via credit card, via PayPal, interest-free with ZipPay or to pay on pickup.

Once you've put in your car details, you can view and compare quotes from local mechanics in Adventure Bay. You can even read verified customer reviews to ensure you're getting the best of the best. Once you've found your new favourite mechanic, you can book them in online!

AutoGuru has trusted, local mechanics all over Australia. With thousands of workshop reviews from real customers, we know you'll book the best mechanic on AutoGuru!

Questions? Speak with a Service Advisor
1300 655 661