Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Merseyside Automotive

EAST DEVONPORT
star star star star star_half

LATEST REVIEW

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star star star star star_border

The guys are great at what they do. Friendly service with a smile,id recommended...

The guys are great at what they do. Friendly service with a smile,id recommended Mersyside to anyone

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Steve, Holden Commodore

Goodyear Autocare Launceston

LAUNCESTON CBD
star star star star star

LATEST REVIEW

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"Great friendly service. Recommend this place 😀"

Sam, Suzuki Swift

Midas Launceston

LAUNCESTON CBD
star star star star star_half

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"Easy to get in when dealer had long waiting list! Great service!"

Gail, Isuzu D-Max

Top Drop Automotive

WEST LAUNCESTON
star star star star star_half

LATEST REVIEW

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star star star star star

"Would definitely recommend these guys for all servicing and mechanical repairs!"

Cassie, Holden Captiva

No deposit & interest free

BOOK NOW, PAY LATER

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ABS Glenorchy

DERWENT PARK
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"It was fine. They were thorough and supplied a report on the car."

David, Ford Fairmont

Jackmans Garage Pty Ltd

MOONAH
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"Great service all round went all over car"

Gregory, Subaru Outback

ABS Hobart

HOBART CBD
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Good comprehensive service, and more importantly was reminded about a necessary ...

Good comprehensive service, and more importantly was reminded about a necessary timing belt change at 100,000 kms, which my previous service mechanic had failed to raise just before and after 100,000kms.

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Terry, Mazda BT-50

AutoTechnik

HOBART CBD
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The inspection was good, however the mechanic missed a large section of rust in ...

The inspection was good, however the mechanic missed a large section of rust in the roof seam, and never sent through the inspection report to me via email, as I had requested.

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Tyler, Mercedes-Benz Sprinter

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Specialist Auto Hobart

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"Pleased with the work but the extra item made it more expensive than expected."

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Specialist Auto Mornington

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Mornington specialist auto was very good, very prompt and noted all issues we ha...

Mornington specialist auto was very good, very prompt and noted all issues we had with the vehicle this service A++ will be back again for regular services

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Nick, Nissan Maxima

Ecotune Automotive

BLACKMANS BAY
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The guy is amazing. Fixed our car and even helped us late at night with a miner ...

The guy is amazing. Fixed our car and even helped us late at night with a miner adjustment. I would highly recommend his work and knowledge :)

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Danielle, Mitsubishi Lancer

Beagle Boys Automotive

ROSEBUD WEST
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Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

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Tyreright Hastings

HASTINGS
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I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

Peninsula Diesel Repairs

MOOROODUC
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Excellent service , friendly staff members. Highly recommend peninsula diesel to...

Excellent service , friendly staff members. Highly recommend peninsula diesel to anyone with a 4x4 .

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Rohan, NISSAN NAVARA

Rapid Tune Mornington

MORNINGTON
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Rapid tune had excellent customer service that not only made booking my car in a...

Rapid tune had excellent customer service that not only made booking my car in a breeze but also made understanding of any mechanical repair recommendations easy to understand. I've had zero issues with my car since booking it into rapid tune a month ago and I'd happily recommend there services to others

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Barry, Nissan Pulsar

The Tyre Place Mornington

MORNINGTON
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I have used The Tyre Place several times and found them to be spot on, a no fuss...

I have used The Tyre Place several times and found them to be spot on, a no fuss service is completed for a very reasonable price,with no surprises at the end. Any problem that is found is discussed prior to proceeding. Much more user friendly than many of the Holden Dealers for service. Recommended.

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Brian, HOLDEN COMMODORE

Seaside Auto Care

MORNINGTON
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"👍 😀"

Deb, Toyota RAV4

ABS Mornington

MORNINGTON
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Very good but they had the car longer than I expected. The pickup service was go...

Very good but they had the car longer than I expected. The pickup service was good.

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Edward, Hyundai Elantra

ABS Morwell

MORWELL
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J Smith Motors

MORWELL
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I had a very easy experience, dropped the keys off and was provided a lift to wo...

I had a very easy experience, dropped the keys off and was provided a lift to work. The work was all finished when I came back later in the day and it was very easy to make payment and the price was exactly as quoted. Will definitely use this business again.

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Kimberley, Hyundai Getz

Innovate Performance

MORWELL
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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

Gregs Auto Care & Batteries

LANGWARRIN SOUTH
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Was a little concerned with the time spent to complete service, but when I arriv...

Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

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Gary, Jeep Grand Cherokee

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Great customer service! Gary kept me updated during the service and was very informative. 5 Stars!

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James, Jeep Cherokee

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"No fuss service. Very easy to deal with and a job well done."

Kimbra, Mitsubishi Lancer

Creighton's TJM

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Dropped car of at 8:15am car was ready around 9:30am For a 03 ford Fairmont 165...

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Roinoldi, Ford Fairmont

Midas Frankston

FRANKSTON
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Daniel, Jeep Wrangler

Sureshift Automatics

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"Good and honest service by experienced mechanics. This inspires trust."

Javier, TOYOTA COROLLA

LRH Automotive Services Ltd

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Rob was a really great guy, but the engine oil was over filled causing an error ...

Rob was a really great guy, but the engine oil was over filled causing an error and there has been an error relating to the battery and alternator that came up within 15mins of leaving the workshop that was not present before the service. To his credit Rob has been helpful regarding the errors and has invited me back to the workshop so that he can look to remedy them.

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Vanessa, MERCEDES C - CLASS

Bridgestone Select Cranbourne

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"Didnt see much difference..."

Ethan, Toyota Corolla

Rapid Tune Cranbourne

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"Very good service and friendly staff"

Sreyna, Toyota Camry

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Very polite and friendly service. I will be happy to take my car there in future...

Very polite and friendly service. I will be happy to take my car there in future.

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Pam, TOYOTA COROLLA

ABS Seaford

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Honest and reliable mechanics. Booked in for major service. Came back to pick up...

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Extremely reliable, flexible with times, was given a loan car for free and car was ready within a coupe of hours. Highly recommend. Very female friendly also!

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Emma, Jeep Grand Cherokee

Tyres & Auto Carrum Downs

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Left my car service late before going on holidays. The guys promptly service my ...

Left my car service late before going on holidays. The guys promptly service my car in the morning and ready for pickup early afternoon. Very helpful friendly staff. Thank you.

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Linda, Mitsubishi ASX

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Excellent, straightforward, approachable and upfront. Will go there again and again.

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Beau, Holden Commodore

AllCars Cranbourne West

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"Good work. Friendly."

Neil, Holden Commodore

McKinley Automotive Services

DRYSDALE
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"I was very happy with the service I received from McKinley Automotive Services."

Nola, TOYOTA YARIS

Tyre Spot

LYNBROOK
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Very good service and did extra service without charge. I also had a discount on...

Very good service and did extra service without charge. I also had a discount on my brake pads which was great. Clean the engine and tyres which was another bonus. They had just open for 2 months and are trying to gain customers. Keep up the good work and I'll be back for sure and will definitely recommend my friends to go there.

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Chuong, Holden Barina

Berwick Automotive Specialists

BERWICK
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"Very professional, great service, will definitely be going back"

Meaghan, Mitsubishi Lancer

Berwick Auto Electrics & Mechanical

BERWICK
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Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealersh...

Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealership. Very pleased and the 2 for 1 movie deal is icing on the cake. Definitely recommend the service.

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Kunal, MITSUBISHI OUTLANDER

Always There Automotive

GROVEDALE
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Service provided by these guys was excellent. Job was completed quickly and a ph...

Service provided by these guys was excellent. Job was completed quickly and a phone call to me advised that I could collect the car. Recommend without hesitation.

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Cliff, Holden Barina

Goodyear Autocare Chelsea

CHELSEA
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Very easy and pleasant to deal with , every thing was done as requested and for ...

Very easy and pleasant to deal with , every thing was done as requested and for the price quoted. Will be using them again

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David, Nissan Navara/Pick-up

About Auto Mechanics

HAMPTON PARK
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The staff were ready for me when I arrived. They informed me the job would take ...

The staff were ready for me when I arrived. They informed me the job would take about an hour, which it did. Apart from a bit of a mix-up with the invoice initially being filled out in the wrong name and the smell of smoke in my car on pick-up, all went smoothly.

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Christine, TOYOTA YARIS

ABC Mobile Mechanic Nick

airport_shuttle Mobile Mechanic

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"Very efficient & professional. We were very impressed."

Therese, Mazda 626

Call A Mechanic

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Very meticulous and efficient in the work performed extremely knowledgeable and ...

Very meticulous and efficient in the work performed extremely knowledgeable and friendly, cares about my passion for cars and taught me little bits about engine care that I had no idea about would most certainly be a using his services again

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Jack, Holden Commodore

Eastern & Metro Mobile Mechanics

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Paul was awesome. Very thorough and personable and honest. I'll use him again fo...

Paul was awesome. Very thorough and personable and honest. I'll use him again for sure and recommend him to my friends and family.

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Anita, Holden Commodore

ACE Mechanics

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The mechanic we had was lovely. He was very friendly and efficient. Explained ev...

The mechanic we had was lovely. He was very friendly and efficient. Explained everything about the car so I understood and didn’t treat me differently for being a girl. Definitely getting our further services with you. Excellent service!

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Luke, Holden Commodore

Always There Automotive Mobile

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"Recommended. Arrived on time and informed of any parts required."

Peter, Honda Jazz

Book trusted and local mechanics with AutoGuru.

Find the best car service options in the local Henrietta area using AutoGuru. Compare services from national brands and local mechanics for the best deals right across North West. All prices are fixed upfront, so simply provide us details of your vehicle make and model, confirm the mechanic and click the button to book. Or give us a call on 1300 655 661 and we can do it for you.

We take the guesswork out of finding a quality mechanic for your next car service. Our results show the top rated mechanics close to Henrietta, comparing the cost of parts and labour for the same scheduled service tasks. Compare prices upfront and book North West’s best mechanics all in one place.

You might drive a hatchback or maybe a utility truck; whatever vehicle you own, we’ve found the most suitable mechanics near Henrietta. From a simple safety check service to a major logbook service, and everything in between.

Do you know your car is due for a service or repair but just can't find the time to book in with a mechanic? AutoGuru allows you to get upfront quotes from local mobile mechanics in Henrietta. With an average star rating of from genuine customer reviews, you can make a decision based on others experiences.

Stop stressing about the overdue car service. Search trusted Henrietta mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661