Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

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Merseyside Automotive

EAST DEVONPORT
star star star star star_half

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star star star star star

"The whole process was tailored for me. Easy convenient simple."

Chris, Daihatsu Cuore

Goodyear Autocare Launceston

LAUNCESTON CBD
star star star star star

LATEST REVIEW

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star star star star star

Staff were very helpful, polite and courteous. The service was completed on time...

Staff were very helpful, polite and courteous. The service was completed on time.

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Neil, Jeep Compass

Top Drop Automotive

WEST LAUNCESTON
star star star star star_half

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star star star star star

"Would definitely recommend these guys for all servicing and mechanical repairs!"

Cassie, Holden Captiva

Midas Launceston

LAUNCESTON CBD
star star star star star_half

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star star star star star

"Easy to get in when dealer had long waiting list! Great service!"

Gail, Isuzu D-Max

No deposit & interest free

BOOK NOW, PAY LATER

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ABS Glenorchy

DERWENT PARK
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I highly recommend this business. I will be taking my vehicles here for any fur...

I highly recommend this business. I will be taking my vehicles here for any further services or mechanical issues. The staff are friendly, helpful and thoroughly explained all aspects of the service to me.

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Prue, SUBARU IMPREZA

Jackmans Garage Pty Ltd

MOONAH
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"Friendly, complete and a ride back to work. All good"

Denise, Hyundai Santa Fe

ABS Hobart

HOBART CBD
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Good comprehensive service, and more importantly was reminded about a necessary ...

Good comprehensive service, and more importantly was reminded about a necessary timing belt change at 100,000 kms, which my previous service mechanic had failed to raise just before and after 100,000kms.

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Terry, Mazda BT-50

* Minimum service amounts apply

Specialist Auto Hobart

HOBART CBD
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Welcoming, timely, car cleaned well, but no indication of what had been checked ...

Welcoming, timely, car cleaned well, but no indication of what had been checked or done. The oil was changed at a cost of $47, 3 months ago. I had a car service at the same business and was advised that the brakes were close to needing some work. Yet after 3 months more driving, there was no mention of any concerns. I thought I'd get a tick sheet advising me of what they had checked and what future concerns may be required. They had many cars booked in for service, maybe too many for a good quality service.

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Barb, Hyundai i20

AutoTechnik

HOBART CBD
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The inspection was good, however the mechanic missed a large section of rust in ...

The inspection was good, however the mechanic missed a large section of rust in the roof seam, and never sent through the inspection report to me via email, as I had requested.

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Tyler, Mercedes-Benz Sprinter

Specialist Auto Mornington

MORNINGTON
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The service was nice and quick. The loan car was a really old van and the print ...

The service was nice and quick. The loan car was a really old van and the print out of the service didn't really explain what I had done.

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Sarah, Mazda 3

Ecotune Automotive

BLACKMANS BAY
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"John was professional and friendly. I'll definitely employ his services again."

James, Mitsubishi Lancer

Beagle Boys Automotive

ROSEBUD WEST
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Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

* Minimum service amounts apply

Tyreright Hastings

HASTINGS
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I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

Peninsula Diesel Repairs

MOOROODUC
star star star star star

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Excellent service , friendly staff members. Highly recommend peninsula diesel to...

Excellent service , friendly staff members. Highly recommend peninsula diesel to anyone with a 4x4 .

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Rohan, NISSAN NAVARA

ABS Morwell

MORWELL
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J Smith Motors

MORWELL
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I had a very easy experience, dropped the keys off and was provided a lift to wo...

I had a very easy experience, dropped the keys off and was provided a lift to work. The work was all finished when I came back later in the day and it was very easy to make payment and the price was exactly as quoted. Will definitely use this business again.

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Kimberley, Hyundai Getz

Rapid Tune Mornington

MORNINGTON
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I am very happy with the service provided, including the additional work they re...

I am very happy with the service provided, including the additional work they recommended. However, it wasn't until I returned after nearly 3 hours, to collect my car, that I was advised of a few extra recommendations. The manager was great. He gave me a written quote and a clear explanation and was quite prepared to complete the work that day. However, I was a little surprised I had not been contacted well in advance of this time, regarding the extra work and how long it would take to complete. In the end it took a further 2.5 hours. But, overall, my experience was very positive! They are very friendly and very helpful. I have already recommended them to friends and will definitely return for my next service.

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Jane, MAZDA Mazda3

Innovate Performance

MORWELL
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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

The Tyre Place Mornington

MORNINGTON
star star star star star

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I have used The Tyre Place several times and found them to be spot on, a no fuss...

I have used The Tyre Place several times and found them to be spot on, a no fuss service is completed for a very reasonable price,with no surprises at the end. Any problem that is found is discussed prior to proceeding. Much more user friendly than many of the Holden Dealers for service. Recommended.

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Brian, HOLDEN COMMODORE

Seaside Auto Care

MORNINGTON
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My car was serviced promptly, important issues were brought to my attention and ...

My car was serviced promptly, important issues were brought to my attention and looked after, I had a courtesy car to get me home and the price was reasonable. Communication was excellent and this is old-fashioned, good customer care.

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Ken, NISSAN DUALIS

ABS Mornington

MORNINGTON
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Excellent 😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀�...

Excellent 😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀

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Deb, Toyota RAV4

Gregs Auto Care & Batteries

LANGWARRIN SOUTH
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Was a little concerned with the time spent to complete service, but when I arriv...

Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

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Gary, Jeep Grand Cherokee

Creighton's TJM

TRARALGON CBD
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"Easy to book in. Prompt. Price was accurate - no surprises."

Indi, Toyota Camry

Rapid Tune Langwarrin

LANGWARRIN
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Great customer service! Gary kept me updated during the service and was very inf...

Great customer service! Gary kept me updated during the service and was very informative. 5 Stars!

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James, Jeep Cherokee

Ocean Grove Service Centre

OCEAN GROVE
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"No fuss service. Very easy to deal with and a job well done."

Kimbra, Mitsubishi Lancer

Midas Frankston

FRANKSTON
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"Clean, courteous and prompt. Honest and helpful- no car wash though!😓"

Joanne, Lexus NX

Sureshift Automatics

FRANKSTON
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"Good and honest service by experienced mechanics. This inspires trust."

Javier, TOYOTA COROLLA

LRH Automotive Services Ltd

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Rob was a really great guy, but the engine oil was over filled causing an error ...

Rob was a really great guy, but the engine oil was over filled causing an error and there has been an error relating to the battery and alternator that came up within 15mins of leaving the workshop that was not present before the service. To his credit Rob has been helpful regarding the errors and has invited me back to the workshop so that he can look to remedy them.

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Vanessa, MERCEDES C - CLASS

Bridgestone Select Cranbourne

CRANBOURNE
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"Didnt see much difference..."

Ethan, Toyota Corolla

Rapid Tune Cranbourne

CRANBOURNE
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Staff were great. Car running well. Good price. Will def take my other car there...

Staff were great. Car running well. Good price. Will def take my other car there to be serviced

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Danielle, Jeep Cherokee

Rapid Tune Pakenham

PAKENHAM
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The only problem i had was i was told one estimate of price of work done on my c...

The only problem i had was i was told one estimate of price of work done on my car to then pick it up and the estimate was more. However was reimbursed the amount owed next time i came in however was only documented on my husbands car account and not on mine so was a little confused with that but my husband sorted it for me and they paid us the money with hesitation.

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Alanna, Holden Vectra

Any Terrain Automotive

SEAFORD
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"Very nice customer service, happy with price and info they gave me"

Monika, Hyundai Elantra

ABS Seaford

SEAFORD
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Fantastic Justin and his team were very supportive and did a fantastic job. I fe...

Fantastic Justin and his team were very supportive and did a fantastic job. I felt they listened to what I said and added no pressure. They explained what they were doing and options we could take and even came in under quoted price. Thanks guys I will definitely use you again in the future when in need of mechanical advice. Highly recommend if anyone is looking for a trustworthy mechanic.

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Marnie, Holden Barina

Tyres & Auto Carrum Downs

CARRUM DOWNS
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Left my car service late before going on holidays. The guys promptly service my ...

Left my car service late before going on holidays. The guys promptly service my car in the morning and ready for pickup early afternoon. Very helpful friendly staff. Thank you.

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Linda, Mitsubishi ASX

AllCars Cranbourne West

CRANBOURNE WEST
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"Good work. Friendly."

Neil, Holden Commodore

Rapid Tune Carrum Downs

CARRUM DOWNS
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Rapid Tune fitted me in for the same day booking where else couldn't, with cheap...

Rapid Tune fitted me in for the same day booking where else couldn't, with cheaper price, good job plus an extra free car wash to put the icing on the cake! Thank you, guys 👍

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Dina, BMW X1

McKinley Automotive Services

DRYSDALE
star star star star star

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I dropped off my car for its 100.000km service and received a call to say that ...

I dropped off my car for its 100.000km service and received a call to say that my car was ready. I was really happy with the way every thing was handled

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Nola, Toyota Yaris

Tyre Spot

LYNBROOK
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Very good service and did extra service without charge. I also had a discount on...

Very good service and did extra service without charge. I also had a discount on my brake pads which was great. Clean the engine and tyres which was another bonus. They had just open for 2 months and are trying to gain customers. Keep up the good work and I'll be back for sure and will definitely recommend my friends to go there.

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Chuong, Holden Barina

Berwick Automotive Specialists

BERWICK
star star star star star

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"Chris was fabulous. Very thorough. Fairly priced. Will gladly return."

Rae, BMW 3 Series

Berwick Auto Electrics & Mechanical

BERWICK
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Hassle free service, from booking through to completion... and they even fixed m...

Hassle free service, from booking through to completion... and they even fixed my oil leak!!

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Adam, Toyota YARIS

About Auto Mechanics

HAMPTON PARK
star star star star star_half

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The staff were ready for me when I arrived. They informed me the job would take ...

The staff were ready for me when I arrived. They informed me the job would take about an hour, which it did. Apart from a bit of a mix-up with the invoice initially being filled out in the wrong name and the smell of smoke in my car on pick-up, all went smoothly.

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Christine, TOYOTA YARIS

Goodyear Autocare Chelsea

CHELSEA
star star star star star

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Very easy and pleasant to deal with , every thing was done as requested and for ...

Very easy and pleasant to deal with , every thing was done as requested and for the price quoted. Will be using them again

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David, Nissan Navara/Pick-up

A1 Tyres & More

CHELSEA HEIGHTS
star star star star star

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The staff are always friendly, prompt and generous. While servicing my car, they...

The staff are always friendly, prompt and generous. While servicing my car, they found a slow leak in my tyre and repaired this at a small cost. An extra added bonus of being both a mechanic & tyre shop.

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Maddie, Suzuki Swift

ABC Mobile Mechanic Nick

airport_shuttle Mobile Mechanic

star star star star star

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"Very efficient & professional. We were very impressed."

Therese, Mazda 626

Call A Mechanic

airport_shuttle Mobile Mechanic

star star star star star

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Cam is a great young man. Even before he turned up, he called to let me know tha...

Cam is a great young man. Even before he turned up, he called to let me know that he was on his way. Although it was not a major service, he took his time to thoroughly check everything. It was a pleasure to watch him work clean and efficiently, with great confidence and knowledge. He also explained to me what he was doing. Cam is a great guy, with excellent manners. An all-round impressive young mechanic. I highly recommend his outstanding service!

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Marie-Louise, Jeep Compass

Eastern & Metro Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

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Paul was awesome. Very thorough and personable and honest. I'll use him again fo...

Paul was awesome. Very thorough and personable and honest. I'll use him again for sure and recommend him to my friends and family.

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Anita, Holden Commodore

ACE Mechanics

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star star star star star

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The mechanic we had was lovely. He was very friendly and efficient. Explained ev...

The mechanic we had was lovely. He was very friendly and efficient. Explained everything about the car so I understood and didn’t treat me differently for being a girl. Definitely getting our further services with you. Excellent service!

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Luke, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Is your car overdue for a service? Are you concerned about hidden costs? Well stress no more because we combine the best mechanics in Hampshire and the local area so you can find a service option to suit you – with a fixed price upfront. Compare North West’s top rated mechanics all in one place, and book your service with the click of a button, or phone 1300 655 661 and we’ll do it for you.

Using AutoGuru to find a local Hampshire mechanic allows you to easily compare top mechanics for your vehicle and your price range all in one place. We find all results for the exact service tasks you need, wherever in North West you are. Instant online quotes allow you to compare the costs of labour and parts and choose the mechanic that’s right for you.

From Alfa Romeo’s to Volvo’s, we can find a mechanic in Hampshire who will be able to offer you the best price on repairs and services. Whether you just want a simple safety check or milestone service, or a whole new major part, you’ll be able to book online today and drive away with a smile!

Don't forget you can also compare and book local mobile mechanics in Hampshire through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Hampshire have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Hampshire mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661