Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Merseyside Automotive

EAST DEVONPORT
star star star star star_half

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star star star star star

Service completed without fuss, no extra surprises to pay for, informed me of is...

Service completed without fuss, no extra surprises to pay for, informed me of issues that needed to be looked at in the future.

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Mark, Mazda 3

Goodyear Autocare Launceston

LAUNCESTON CBD
star star star star star

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While travelling around Tasmania, I needed to get my car serviced. I went throug...

While travelling around Tasmania, I needed to get my car serviced. I went through Fixed Price Service for the first time. I got a great quote for the service and had it booked with Goodyear Autocare in Launceston. The service and treatment from the staff was excellent. If they could save me a few dollars, they did. I would highly recommend this business to anyone needing a car service. Great work!

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James, Isuzu D-Max

Midas Launceston

LAUNCESTON CBD
star star star star star_half

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Good communication. Excellent service. Recommend Burt. Was very helpful in recom...

Good communication. Excellent service. Recommend Burt. Was very helpful in recommending options.

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Patricia, MERCEDES C - CLASS

Top Drop Automotive

WEST LAUNCESTON
star star star star star_half

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star star star star star_border

"Friendly and fast service"

nicola, Mazda 2

No deposit & interest free

BOOK NOW, PAY LATER

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ABS Glenorchy

DERWENT PARK
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"Excellent job, price as quoted"

Kerry, Nissan Patrol

Jackmans Garage Pty Ltd

MOONAH
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"Great service all round went all over car"

Gregory, Subaru Outback

ABS Hobart

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Good comprehensive service, and more importantly was reminded about a necessary ...

Good comprehensive service, and more importantly was reminded about a necessary timing belt change at 100,000 kms, which my previous service mechanic had failed to raise just before and after 100,000kms.

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Terry, Mazda BT-50

AutoTechnik

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The inspection was good, however the mechanic missed a large section of rust in ...

The inspection was good, however the mechanic missed a large section of rust in the roof seam, and never sent through the inspection report to me via email, as I had requested.

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Tyler, Mercedes-Benz Sprinter

Specialist Auto Mornington

MORNINGTON
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Took the time when I picked the ute up to explain in fine detail what they did o...

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Ecotune Automotive

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"Great! Not much more I can say! Just great!"

Zache, Ford Ranger

Beagle Boys Automotive

ROSEBUD WEST
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Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

ABS Morwell

MORWELL
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* Minimum service amounts apply

Tyreright Hastings

HASTINGS
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I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

J Smith Motors

MORWELL
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First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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Shannon, Ssangyong Korando

Innovate Performance

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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

Peninsula Diesel Repairs

MOOROODUC
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Rohan, NISSAN NAVARA

Creighton's TJM

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"Excellent customer service and the time frame of service was very sufficient. "

Kate, Toyota Kluger

Rapid Tune Mornington

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The car had a comprehensive service and we were contacted about some other minor...

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Denise, NISSAN TIIDA

The Tyre Place Mornington

MORNINGTON
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"I will go back there again."

Michelle, HOLDEN ASTRA

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Customer approach was very good, service was conducted without any problems and ...

Customer approach was very good, service was conducted without any problems and in a timely manner, vehicle is operating fine and I would use this service provider again in the future.

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Deb, TOYOTA RAV4

ABS Mornington

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Very good but they had the car longer than I expected. The pickup service was go...

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Edward, Hyundai Elantra

Gregs Auto Care & Batteries

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Was a little concerned with the time spent to complete service, but when I arriv...

Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

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Gary, Jeep Grand Cherokee

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"Great friendly service, free car to use while service was being done ."

Bree, Hyundai Accent

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Hannah, Ford Focus

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They gave an honest costs service. Very reliable and friendly staff. Their mecha...

They gave an honest costs service. Very reliable and friendly staff. Their mechanical knowledge is excellent. They cater to individual needs with the free loan car. so in all, I recommend them to everyone.

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Joe, Honda Civic

Sureshift Automatics

FRANKSTON
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This is an owner run and managed service which is good if like me, you want to k...

This is an owner run and managed service which is good if like me, you want to keep small businesses in the community alive. My car was ready when I was told it would be, the mechanic was honest and open about what work may need to be completed in the future. Very fair pricing and a trustworthy person. Will be returning to the same place for my next service.

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Sarah, Mitsubishi 380

LRH Automotive Services Ltd

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Our car was booked, serviced and paid for in exactly the way it is described on ...

Our car was booked, serviced and paid for in exactly the way it is described on Fixed Price Car Service's website. We got the time and date we wanted, polite and efficient service and no hidden extras. We could not ask for more and will definitely use the service again.

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Pat, FORD TERRITORY

Bridgestone Select Cranbourne

CRANBOURNE
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Ethan, Toyota Corolla

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Staff very helpful and friendly According to quote my car was to be washed and ...

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Paula, Holden Astra

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"No fuss service. Very easy to deal with and a job well done."

Kimbra, Mitsubishi Lancer

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"Very nice customer service, happy with price and info they gave me"

Monika, Hyundai Elantra

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Marnie, Holden Barina

Tyres & Auto Carrum Downs

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Left my car service late before going on holidays. The guys promptly service my ...

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Linda, Mitsubishi ASX

AllCars Cranbourne West

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Neil, Holden Commodore

Rapid Tune Carrum Downs

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Dina, BMW X1

Berwick Automotive Specialists

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"Chris was fabulous. Very thorough. Fairly priced. Will gladly return."

Rae, BMW 3 Series

Berwick Auto Electrics & Mechanical

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Adam, Toyota YARIS

Tyre Spot

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Very good service and did extra service without charge. I also had a discount on...

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Chuong, Holden Barina

About Auto Mechanics

HAMPTON PARK
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The staff were ready for me when I arrived. They informed me the job would take ...

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Christine, TOYOTA YARIS

McKinley Automotive Services

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"Fair price. Still look out for other things on the car."

Vincent, Citroen C4

Goodyear Autocare Chelsea

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"I would recommend Goodyear Chelsea to everybody."

john, Mitsubishi Lancer

Bridgestone Select Fountain Gate

NARRE WARREN
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Very polite customer service when you walked in the door, greeted with a smile. ...

Very polite customer service when you walked in the door, greeted with a smile. Good workmanship and appreciated the complimentary car wash.

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Jodi, Holden Commodore

Midas Service Centre Fountain Gate

NARRE WARREN
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They rang to advise of unexpected repairs. They honoured the AutoGuru price for...

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Brendan, Ford Fiesta

Call A Mechanic

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Cam is a great young man. Even before he turned up, he called to let me know tha...

Cam is a great young man. Even before he turned up, he called to let me know that he was on his way. Although it was not a major service, he took his time to thoroughly check everything. It was a pleasure to watch him work clean and efficiently, with great confidence and knowledge. He also explained to me what he was doing. Cam is a great guy, with excellent manners. An all-round impressive young mechanic. I highly recommend his outstanding service!

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Marie-Louise, Jeep Compass

ABC Mobile Mechanic Nick

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"Very efficient & professional. We were very impressed."

Therese, Mazda 626

Eastern & Metro Mobile Mechanics

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Paul was awesome. Very thorough and personable and honest. I'll use him again fo...

Paul was awesome. Very thorough and personable and honest. I'll use him again for sure and recommend him to my friends and family.

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Anita, Holden Commodore

ACE Mechanics

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The mechanic we had was lovely. He was very friendly and efficient. Explained ev...

The mechanic we had was lovely. He was very friendly and efficient. Explained everything about the car so I understood and didn’t treat me differently for being a girl. Definitely getting our further services with you. Excellent service!

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Luke, Holden Commodore

Book trusted and local mechanics with AutoGuru.

AutoGuru makes it so easy to find Gunns Plains mechanics & car services! Our vehicle experts from all over North West are waiting to offer you the best prices for the best service. Just enter a few details, submit, then you’ll be presented with a list of Gunns Plains professionals and their fixed price quotes. So easy!

When you search for a mechanic in Gunns Plains, we find the best results locally and around North West for your location and vehicle. That means less work for you, without missing the best deals. Results shown are for the same scheduled service tasks, just parts and labour costs that vary from mechanic to mechanic.

Our results list hundreds of trusted mechanics in North West, which is why we compare specific services for specific vehicle makes and models. When you need a mechanic for your Volkswagen or Ford, we list only the workshops in and around Gunns Plains that service this vehicle, narrowing the results to show exactly what you need.

Don't forget you can also compare and book local mobile mechanics in Gunns Plains through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Gunns Plains have the tools to do the job.

Stop stressing about the overdue car service. Search trusted Gunns Plains mechanics in a matter of minutes! We even have awesome mechanics open on Saturday, talk about convenience. Search from hundreds of jobs like timing belt replacement, spark plug change and clutch replacement.

Questions? Speak with a Service Advisor
1300 655 661