Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Beagle Boys Automotive

ROSEBUD WEST
star star star star star

LATEST REVIEW

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star star star star star

Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

Ocean Grove Service Centre

OCEAN GROVE
star star star star star

LATEST REVIEW

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star star star star star

Very Good. Very helpful. Checked everything that needed to be done and also rang...

Very Good. Very helpful. Checked everything that needed to be done and also rang me to say battery was not good which I asked them to check.

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Susie, Volkswagen Tiguan

Always There Automotive

GROVEDALE
star star star star star

LATEST REVIEW

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star star star star star

Got a routine car service done without hassle, even though they were busy. Highl...

Got a routine car service done without hassle, even though they were busy. Highly recommended!

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Muhammad, Honda City

Midas Belmont-Geelong

BELMONT
star star star star star_half

LATEST REVIEW

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star star star star star

I was very happy with the service provided and with the friendliness of the staf...

I was very happy with the service provided and with the friendliness of the staff.

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Shanae, Honda Accord

Geelong Automotive

BREAKWATER
star star star star_half star_border

LATEST REVIEW

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star star star star_border star_border

I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in North West

Highton Automotive Services

HIGHTON
star star star star star

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star star star star star

The only thing I could fault was they cleaned off my recommended tyre rotation s...

The only thing I could fault was they cleaned off my recommended tyre rotation sticker on my window which had only just been put on the week before by Tyrepower.

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Natalie, SUZUKI ALTO

Affordable Tyres and Servicing

SOUTH GEELONG
star star star star star_half

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Affordable Tyres made life quick and easy! And as the name suggests Affordable!!...

Affordable Tyres made life quick and easy! And as the name suggests Affordable!! Thanks, guys!

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Amy, Hyundai Getz

McKinley Automotive Services

DRYSDALE
star star star star star

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"Fair price. Still look out for other things on the car."

Vincent, Citroen C4

ABS Geelong

BELL PARK
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I needed more work done than just a service. Paul at ABS was very understanding ...

I needed more work done than just a service. Paul at ABS was very understanding and helpful. I have no hesitation in going back in future

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ray, Mercedes-Benz E-Class

Peninsula Diesel Repairs

MOOROODUC
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Excellent service , friendly staff members. Highly recommend peninsula diesel to...

Excellent service , friendly staff members. Highly recommend peninsula diesel to anyone with a 4x4 .

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Rohan, NISSAN NAVARA

* Minimum service amounts apply

Tyreright Hastings

HASTINGS
star star star star star_border

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I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

ABS Mornington

MORNINGTON
star star star star star

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star star star star star

I would normally service my own car but took a chance using someone else. I am...

I would normally service my own car but took a chance using someone else. I am very happy with the service provided

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Marcus, Toyota RAV4

The Tyre Place Mornington

MORNINGTON
star star star star star

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star star star star star

"I will go back there again."

Michelle, HOLDEN ASTRA

Seaside Auto Care

MORNINGTON
star star star star star

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star star star star star

Customer approach was very good, service was conducted without any problems and ...

Customer approach was very good, service was conducted without any problems and in a timely manner, vehicle is operating fine and I would use this service provider again in the future.

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Deb, TOYOTA RAV4

Rapid Tune Mornington

MORNINGTON
star star star star star_half

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"Great service.. Good communication and great pricing"

Brett, Mitsubishi Triton

Gregs Auto Care & Batteries

LANGWARRIN SOUTH
star star star star star

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Was a little concerned with the time spent to complete service, but when I arriv...

Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

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Gary, Jeep Grand Cherokee

Rapid Tune Langwarrin

LANGWARRIN
star star star star star

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star star star star star

Very easy People to deal with. Everything was explained clearly. Car had been wa...

Very easy People to deal with. Everything was explained clearly. Car had been washed when I picked it up. bonus! Would highly recommend this business.

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Diane, Hyundai i30

Midas Frankston

FRANKSTON
star star star star star_half

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star star star star star

Really positive experience. Told me that I didn’t have to do a timing belt chang...

Really positive experience. Told me that I didn’t have to do a timing belt change as part of my service so did their research & saved me lots of money. Very impressed with the honesty & integrity. Car was ready on time. Highly recommend 😊

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Kirsten, Hyundai i30

Sureshift Automatics

FRANKSTON
star star star star star_half

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star star star star star_border

"Good work, completed early and very helpful and explained the work well"

Heather, Hyundai i20

LRH Automotive Services Ltd

FRANKSTON
star star star star star_half

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star star star star star

Very pleased with the service I received and will definitely use LRH for all my ...

Very pleased with the service I received and will definitely use LRH for all my future car services and any other problems. I felt very comfortable and my car was ready within the time stated.

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Cheryl, TOYOTA COROLLA

Merseyside Automotive

EAST DEVONPORT
star star star star star_half

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star star star star star_border

"Friendly and experienced personnel."

Eric, Fiat Ducato

ABS Seaford

SEAFORD
star star star star star

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star star star star star_border

Good service. Had to leave car for 8 hours to get serviced so wasn't a quick one...

Good service. Had to leave car for 8 hours to get serviced so wasn't a quick one.

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Kelsey, Mitsubishi Lancer

Any Terrain Automotive

SEAFORD
star star star star star

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Very polite and friendly service. I will be happy to take my car there in future...

Very polite and friendly service. I will be happy to take my car there in future.

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Pam, TOYOTA COROLLA

Tyres & Auto Carrum Downs

CARRUM DOWNS
star star star star star

LATEST REVIEW

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star star star star star

Left my car service late before going on holidays. The guys promptly service my ...

Left my car service late before going on holidays. The guys promptly service my car in the morning and ready for pickup early afternoon. Very helpful friendly staff. Thank you.

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Linda, Mitsubishi ASX

Rapid Tune Carrum Downs

CARRUM DOWNS
star star star star star_half

LATEST REVIEW

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star star star star star

"Very friendly people whom serviced my car at a great rate and did a great job."

Mark, Holden Captiva

Goodyear Autocare Chelsea

CHELSEA
star star star star star

LATEST REVIEW

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star star star star star

Very easy and pleasant to deal with , every thing was done as requested and for ...

Very easy and pleasant to deal with , every thing was done as requested and for the price quoted. Will be using them again

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David, Nissan Navara/Pick-up

Bridgestone Select Cranbourne

CRANBOURNE
star star star star_border star_border

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star star star star_border star_border

"Didnt see much difference..."

Ethan, Toyota Corolla

Rapid Tune Cranbourne

CRANBOURNE
star star star star star_half

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star star star star star

Staff were great. Car running well. Good price. Will def take my other car there...

Staff were great. Car running well. Good price. Will def take my other car there to be serviced

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Danielle, Jeep Cherokee

AllCars Cranbourne West

CRANBOURNE WEST
star star star star star

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"Good work. Friendly."

Neil, Holden Commodore

A1 Tyres & More

CHELSEA HEIGHTS
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"The guys at A1 Tyres are fantastic!."

Madelaine, Suzuki Swift

Fred's Auto Mechanic Repairs

WERRIBEE
star star star star star_border

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Fred’s auto was a great and seamless experience. I definitely appreciated the fr...

Fred’s auto was a great and seamless experience. I definitely appreciated the free loan car. On return, I was billed exactly what I was quoted for the service and was surprised to find my car and engine washed as well! Will more than likely be back there for my next service.

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Arbi, Jeep Patriot

Tyre Spot

LYNBROOK
star star star star star_half

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Very good service and did extra service without charge. I also had a discount on...

Very good service and did extra service without charge. I also had a discount on my brake pads which was great. Clean the engine and tyres which was another bonus. They had just open for 2 months and are trying to gain customers. Keep up the good work and I'll be back for sure and will definitely recommend my friends to go there.

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Chuong, Holden Barina

Brakes Plus Mordialloc

MORDIALLOC
star star star star star_half

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Service is good especially with brake concerns as they specializes in braking sy...

Service is good especially with brake concerns as they specializes in braking system. they also wash my car. it would be good if they have pick-up service as there is no bus stop nearby. I took a cab from the train to get my car.

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vincent, Ford Mondeo

A 'n' E Automotive

DANDENONG SOUTH
star star star star star

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star star star star star

This whole experience was very efficient. The online booking was simple and th...

This whole experience was very efficient. The online booking was simple and the choice of businesses for the service were conveniently located. I was happy with the service and price I received from A n' E Automotive

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Kitty, MAZDA 3

Goodyear Autocare Mentone

MENTONE
star star star star star

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"Very friendly and informative service. Highly recommended"

Duncan, Hyundai Santa Fe

Midas Werribee Plaza

WERRIBEE
star star star star star

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star star star star star

Service was completed very thoroughly and a full report was given at the end. Al...

Service was completed very thoroughly and a full report was given at the end. All for the agreed price. Great work !!

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ben, Toyota Landcruiser Prado

The Workshop Automotive Service Centre

MENTONE
star star star star star_half

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star star star star star_border

Very good. Prompt service, complimentary loan car provided. Clear feedback and f...

Very good. Prompt service, complimentary loan car provided. Clear feedback and friendly service.

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Paul, Mitsubishi Grandis

About Auto Mechanics

HAMPTON PARK
star star star star star_half

LATEST REVIEW

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star star star star star

The staff were ready for me when I arrived. They informed me the job would take ...

The staff were ready for me when I arrived. They informed me the job would take about an hour, which it did. Apart from a bit of a mix-up with the invoice initially being filled out in the wrong name and the smell of smoke in my car on pick-up, all went smoothly.

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Christine, TOYOTA YARIS

Midas Hoppers Crossing

HOPPERS CROSSING
star star star star star_half

LATEST REVIEW

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star star star star star

The manager Tim is excellent and skilled in customer service. He ensured his ap...

The manager Tim is excellent and skilled in customer service. He ensured his apprentice Dimi met the tight deadlines in the major service that my car required. Dimi is an impressive asset to the company. His focus on achieving outcomes and meeting customer's needs is rarely seen in modern retail/customer service industries. Midas Hoppers Crossing will be my choice going forward. I hope it is your choice too.

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Carol, Mitsubishi Lancer

Autodrome

DANDENONG SOUTH
star star star star star_half

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star star star star star_border

Services was good but i did ask for my wipers to be replaced... on the web it wa...

Services was good but i did ask for my wipers to be replaced... on the web it was $11 but I was charged $20? ...Otherwise it was good I will do it again ...Thanks

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Mark, Honda CR-V

Rapid Tune Keysborough

KEYSBOROUGH
star star star star star_half

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star star star star star_border

Went for basic service. Got a call back saying car couple of things fixed on top...

Went for basic service. Got a call back saying car couple of things fixed on top. Cost me an extra $500

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Radovan (Zac), Ford Fiesta

* Minimum service amounts apply

Euro Auto Care

HOPPERS CROSSING
star star star star star

LATEST REVIEW

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star star star star star

"Good value and quality service. Highly recommended"

Witner, Lexus RX

Tyrepower Werribee

HOPPERS CROSSING
star star star star star

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star star star star star

"Good fast service, nice people honest straight forward I will be back"

nathan, Holden Commodore

Perfect Auto Service

HOPPERS CROSSING
star star star star star_border

LATEST REVIEW

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star star star star star

Great job done on the car but I want to especially commend the customer service....

Great job done on the car but I want to especially commend the customer service. I will definitely come to you guys next time!

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Tapiwa, TOYOTA COROLLA

Always There Automotive Mobile

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

"Thanks to Greg all good"

Philip, Mazda CX-3

ABC Mobile Mechanic Nick

airport_shuttle Mobile Mechanic

star star star star star

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star star star star star

"Very efficient & professional. We were very impressed."

Therese, Mazda 626

Eastern & Metro Mobile Mechanics

airport_shuttle Mobile Mechanic

star star star star star_half

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star star star star star

Paul was awesome. Very thorough and personable and honest. I'll use him again fo...

Paul was awesome. Very thorough and personable and honest. I'll use him again for sure and recommend him to my friends and family.

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Anita, Holden Commodore

Book trusted and local mechanics with AutoGuru.

If you need to book your car in for a service in Grassy, we can save you time and money. Just fill in a few details on our ‘Instant Quotes’ form, then choose the fixed price quote from our list of the North West mechanics closest to you. Alternatively, give us a call on 1300 655 661 and we’ll do it for you – no obligation!

No matter which corner of Grassy you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality North West auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

Whether you’re after a standard safety service, milestone service, a major or minor repair or anything else, AutoGuru can help you find the Grassy mechanic with the best price. All the upfront quotes are fixed price, so all you need to do is book the best rates and you’re set.

Don't forget you can also compare and book local mobile mechanics in Grassy through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Grassy have the tools to do the job.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Grassy. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661