Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Merseyside Automotive

EAST DEVONPORT
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"The whole process was tailored for me. Easy convenient simple."

Chris, Daihatsu Cuore

Top Drop Automotive

WEST LAUNCESTON
star star star star star_half

LATEST REVIEW

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star star star star star

"Would definitely recommend these guys for all servicing and mechanical repairs!"

Cassie, Holden Captiva

Goodyear Autocare Launceston

LAUNCESTON CBD
star star star star star

LATEST REVIEW

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star star star star star

"Great friendly service. Recommend this place 😀"

Sam, Suzuki Swift

Midas Launceston

LAUNCESTON CBD
star star star star star_half

LATEST REVIEW

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star star star star star

The guys were all very friendly. It was just a simple service but they gave us a...

The guys were all very friendly. It was just a simple service but they gave us a call before any additional work was completed and it was all done pretty prompt. Would recommend.

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Greg, Mitsubishi Pajero

No deposit & interest free

BOOK NOW, PAY LATER

Other mechanics in North West

ABS Glenorchy

DERWENT PARK
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"It was fine. They were thorough and supplied a report on the car."

David, Ford Fairmont

Jackmans Garage Pty Ltd

MOONAH
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"Great service all round went all over car"

Gregory, Subaru Outback

ABS Hobart

HOBART CBD
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Good comprehensive service, and more importantly was reminded about a necessary ...

Good comprehensive service, and more importantly was reminded about a necessary timing belt change at 100,000 kms, which my previous service mechanic had failed to raise just before and after 100,000kms.

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Terry, Mazda BT-50

AutoTechnik

HOBART CBD
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"Professional, friendly and car is running great, thanks guys!"

Martin, Volvo XC90

* Minimum service amounts apply

Specialist Auto Hobart

HOBART CBD
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Very fast and good service. I'm really happy with there service. Will suggest th...

Very fast and good service. I'm really happy with there service. Will suggest them to everyone.

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Ricky, FORD FALCON

Specialist Auto Mornington

MORNINGTON
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"Great Service, Thanks , ute running a treat"

Adrian, Toyota Hilux

Ecotune Automotive

BLACKMANS BAY
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The guy is amazing. Fixed our car and even helped us late at night with a miner ...

The guy is amazing. Fixed our car and even helped us late at night with a miner adjustment. I would highly recommend his work and knowledge :)

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Danielle, Mitsubishi Lancer

Beagle Boys Automotive

ROSEBUD WEST
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Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

* Minimum service amounts apply

Tyreright Hastings

HASTINGS
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I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

Peninsula Diesel Repairs

MOOROODUC
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Excellent service , friendly staff members. Highly recommend peninsula diesel to...

Excellent service , friendly staff members. Highly recommend peninsula diesel to anyone with a 4x4 .

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Rohan, NISSAN NAVARA

Rapid Tune Mornington

MORNINGTON
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Excellent job, friendly service and explained the options very well, in regards ...

Excellent job, friendly service and explained the options very well, in regards to future work without putting pressure on me

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Michael, Nissan X-Trail

The Tyre Place Mornington

MORNINGTON
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"I will go back there again."

Michelle, HOLDEN ASTRA

Seaside Auto Care

MORNINGTON
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Customer approach was very good, service was conducted without any problems and ...

Customer approach was very good, service was conducted without any problems and in a timely manner, vehicle is operating fine and I would use this service provider again in the future.

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Deb, TOYOTA RAV4

ABS Mornington

MORNINGTON
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Excellent 😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀�...

Excellent 😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀😀

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Deb, Toyota RAV4

ABS Morwell

MORWELL
star star star star_border star_border

J Smith Motors

MORWELL
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First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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Shannon, Ssangyong Korando

Gregs Auto Care & Batteries

LANGWARRIN SOUTH
star star star star star

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Was a little concerned with the time spent to complete service, but when I arriv...

Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

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Gary, Jeep Grand Cherokee

Innovate Performance

MORWELL
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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

Ocean Grove Service Centre

OCEAN GROVE
star star star star star

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"No fuss service. Very easy to deal with and a job well done."

Kimbra, Mitsubishi Lancer

Rapid Tune Langwarrin

LANGWARRIN
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Gary is a top bloke and was absolutely helpful, will definitely go back, rapid t...

Gary is a top bloke and was absolutely helpful, will definitely go back, rapid tune is a great service centre! Highly recommend.

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Brayden, Mitsubishi Lancer

Midas Frankston

FRANKSTON
star star star star star_half

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Really positive experience. Told me that I didn’t have to do a timing belt chang...

Really positive experience. Told me that I didn’t have to do a timing belt change as part of my service so did their research & saved me lots of money. Very impressed with the honesty & integrity. Car was ready on time. Highly recommend 😊

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Kirsten, Hyundai i30

Creighton's TJM

TRARALGON CBD
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I was very impressed with the mechanic who called to say my car was ready for pi...

I was very impressed with the mechanic who called to say my car was ready for pick up. He explained many things about the service, differences between oils used, when spark plugs should be replaced, items that wear over time compared to ones that wear with usage etc. Sometimes when I have had my car serviced elsewhere, I have received very little feedback from the mechanic unless my husband is with me, which I find particularly annoying. Here I felt like it was a level playing field and I was a valued customer.

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Belinda, Mitsubishi Lancer

Sureshift Automatics

FRANKSTON
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"Good work, completed early and very helpful and explained the work well"

Heather, Hyundai i20

LRH Automotive Services Ltd

FRANKSTON
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LHR automotive provides excellent service. Thanks Rob. It is a pleasure to leave...

LHR automotive provides excellent service. Thanks Rob. It is a pleasure to leave my car and pick it up at the quoted time, pay the quoted price and leave feeling confident that the work needed has been done. I have recommended LHR to family members and friends.

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Patricia, Honda Jazz

Any Terrain Automotive

SEAFORD
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"Very nice customer service, happy with price and info they gave me"

Monika, Hyundai Elantra

ABS Seaford

SEAFORD
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Excellent service done on time. Good communication. Friendly staff. Highly Recom...

Excellent service done on time. Good communication. Friendly staff. Highly Recommended

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Dave, Holden Commodore

Bridgestone Select Cranbourne

CRANBOURNE
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"Didnt see much difference..."

Ethan, Toyota Corolla

McKinley Automotive Services

DRYSDALE
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"I was very happy with the service I received from McKinley Automotive Services."

Nola, TOYOTA YARIS

Rapid Tune Cranbourne

CRANBOURNE
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"Very thorough and helpful information"

Mark, Nissan Pathfinder

Tyres & Auto Carrum Downs

CARRUM DOWNS
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Left my car service late before going on holidays. The guys promptly service my ...

Left my car service late before going on holidays. The guys promptly service my car in the morning and ready for pickup early afternoon. Very helpful friendly staff. Thank you.

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Linda, Mitsubishi ASX

Rapid Tune Pakenham

PAKENHAM
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Extremely reliable, flexible with times, was given a loan car for free and car w...

Extremely reliable, flexible with times, was given a loan car for free and car was ready within a coupe of hours. Highly recommend. Very female friendly also!

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Emma, Jeep Grand Cherokee

Always There Automotive

GROVEDALE
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"Fixed quickly and good price. Thanks"

Lee, Toyota Hilux

Rapid Tune Carrum Downs

CARRUM DOWNS
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"Best service I've ever had....and they washed my car ....memorable"

Bryce, Ford Territory

AllCars Cranbourne West

CRANBOURNE WEST
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"Good work. Friendly."

Neil, Holden Commodore

Geelong Automotive

BREAKWATER
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I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Midas Belmont-Geelong

BELMONT
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I was very happy with the service provided and with the friendliness of the staf...

I was very happy with the service provided and with the friendliness of the staff.

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Shanae, Honda Accord

Affordable Tyres and Servicing

SOUTH GEELONG
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"Extremely happy with the car service!"

Jaelene, Holden Barina

Highton Automotive Services

HIGHTON
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The only thing I could fault was they cleaned off my recommended tyre rotation s...

The only thing I could fault was they cleaned off my recommended tyre rotation sticker on my window which had only just been put on the week before by Tyrepower.

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Natalie, SUZUKI ALTO

Tyre Spot

LYNBROOK
star star star star star_half

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Very good service and did extra service without charge. I also had a discount on...

Very good service and did extra service without charge. I also had a discount on my brake pads which was great. Clean the engine and tyres which was another bonus. They had just open for 2 months and are trying to gain customers. Keep up the good work and I'll be back for sure and will definitely recommend my friends to go there.

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Chuong, Holden Barina

Goodyear Autocare Chelsea

CHELSEA
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"Excellent will definitely use them again"

Leigh, MAZDA 3

Berwick Automotive Specialists

BERWICK
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"Job done as specified also, shown what needs looking at."

Glen, Mazda Tribute

Berwick Auto Electrics & Mechanical

BERWICK
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Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealersh...

Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealership. Very pleased and the 2 for 1 movie deal is icing on the cake. Definitely recommend the service.

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Kunal, MITSUBISHI OUTLANDER

ABC Mobile Mechanic Nick

airport_shuttle Mobile Mechanic

star star star star star

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"Very efficient & professional. We were very impressed."

Therese, Mazda 626

Call A Mechanic

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Cam is a great young man. Even before he turned up, he called to let me know tha...

Cam is a great young man. Even before he turned up, he called to let me know that he was on his way. Although it was not a major service, he took his time to thoroughly check everything. It was a pleasure to watch him work clean and efficiently, with great confidence and knowledge. He also explained to me what he was doing. Cam is a great guy, with excellent manners. An all-round impressive young mechanic. I highly recommend his outstanding service!

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Marie-Louise, Jeep Compass

Always There Automotive Mobile

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"Recommended. Arrived on time and informed of any parts required."

Peter, Honda Jazz

Book trusted and local mechanics with AutoGuru.

AutoGuru makes it so easy to find Gormanston mechanics & car services! Our vehicle experts from all over North West are waiting to offer you the best prices for the best service. Just enter a few details, submit, then you’ll be presented with a list of Gormanston professionals and their fixed price quotes. So easy!

No matter which corner of Gormanston you’re in, AutoGuru can help you find the mechanic that’s closest to you! Our database of top-quality North West auto service providers allows you to check upfront quotes, based on the same scheduled service tasks – the only difference is parts and labour costs. Because it’s all upfront, you’ll avoid any nasty hidden costs too.

No matter your vehicle’s make or model, we can give you access to the best Gormanston mechanics who will offer you a great upfront, fixed quote for your repair or service. It really couldn’t be easier!

Why not have a mobile mechanic come to your home to complete your next service. Carry on with your day while a mobile mechanic carries out the service at a convenient location. Your day isn't interrupted, so you can carry on with the important things in life.

Had another crazy week and forgot to organise the car service? We know plenty of trusted mechanics open on Saturday in Gormanston. You can search instant quotes and book your car service or repair within minutes!

Questions? Speak with a Service Advisor
1300 655 661