Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Merseyside Automotive

EAST DEVONPORT
star star star star star_half

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star star star star star

"The whole process was tailored for me. Easy convenient simple."

Chris, Daihatsu Cuore

Goodyear Autocare Launceston

LAUNCESTON CBD
star star star star star

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"Will be using this site for all my services and tyres from now on"

Gary, MITSUBISHI COLT

Midas Launceston

LAUNCESTON CBD
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"Good service"

Blair, Hyundai Santa Fe

Top Drop Automotive

WEST LAUNCESTON
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"Would definitely recommend these guys for all servicing and mechanical repairs!"

Cassie, Holden Captiva

No deposit & interest free

BOOK NOW, PAY LATER

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ABS Glenorchy

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Andrew, BMW 3 Series

Jackmans Garage Pty Ltd

MOONAH
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"Friendly, complete and a ride back to work. All good"

Denise, Hyundai Santa Fe

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Tim went out of their way for me gave me a loaner, also did extra things than I ...

Tim went out of their way for me gave me a loaner, also did extra things than I expected. Explained future work that will need doing overall it was a very good experience, also the price was very good Beagle Boys runs mainly on Word of Mouth and I would definitely recommend them

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peter, Hyundai Getz

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The workshop explained everything fully and checked with me before doing anythin...

The workshop explained everything fully and checked with me before doing anything additional to the quote.

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Julian, Toyota Corolla

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Specialist Auto Hobart

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The service my car received was great, was clearly evident that they did a great...

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Excellent customer service, prompt and efficient. What they quote is what they c...

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Peter, Mazda 3

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Took the time when I picked the ute up to explain in fine detail what they did o...

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Andrew, Volkswagen Tiguan

Ecotune Automotive

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The guy is amazing. Fixed our car and even helped us late at night with a miner ...

The guy is amazing. Fixed our car and even helped us late at night with a miner adjustment. I would highly recommend his work and knowledge :)

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Danielle, Mitsubishi Lancer

Peninsula Diesel Repairs

MOOROODUC
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Excellent service , friendly staff members. Highly recommend peninsula diesel to...

Excellent service , friendly staff members. Highly recommend peninsula diesel to anyone with a 4x4 .

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Rohan, NISSAN NAVARA

Rapid Tune Mornington

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One of the cleanest and most professional service centres I have been to. Excell...

One of the cleanest and most professional service centres I have been to. Excellent customer service and great mechanical service.

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James, Peugeot 207

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"All worked completed in a excellent & timely manner, with good advice, Thanks."

Robert, MITSUBISHI CHALLENGER

Seaside Auto Care

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Wade, MITSUBISHI TRITON

ABS Mornington

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Marcus, Toyota RAV4

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Gary, Jeep Grand Cherokee

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"No fuss service. Very easy to deal with and a job well done."

Kimbra, Mitsubishi Lancer

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"Great friendly service, free car to use while service was being done ."

Bree, Hyundai Accent

Midas Frankston

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Hannah, Ford Focus

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Left my car service late before going on holidays. The guys promptly service my ...

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Ebony, Nissan Tiida

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Bryce, Ford Territory

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"Fixed quickly and good price. Thanks"

Lee, Toyota Hilux

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Extremely reliable, flexible with times, was given a loan car for free and car was ready within a coupe of hours. Highly recommend. Very female friendly also!

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Emma, Jeep Grand Cherokee

AllCars Cranbourne West

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"Good work. Friendly."

Neil, Holden Commodore

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I was concerned when I arrived at the location and no one seemed to know anythin...

I was concerned when I arrived at the location and no one seemed to know anything about the mechanic I had booked with. There was no signage. No one recognised the name. While the guy who was in charge of the business turned up and seemed to be expecting me. It seemed to be a bit of a back yard operation. Even settling the bill seemed to be less than streamlined. It left me feeling less than confident. Saying that the guy did a good job.

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Tricia, Subaru Outback

Midas Belmont-Geelong

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Service was great from what I can gather! The staff were really friendly and wil...

Service was great from what I can gather! The staff were really friendly and willing to go the extra mile in regards to customer service! Also willing to be accommodating to the pricing in regards to my budget! All in all very happy and will definitely spread the word and go back!

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Ben, TOYOTA HI-LUX

Affordable Tyres and Servicing

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Great job. I like the fact that they check the tyres also and let you know if there is any problem with your wheel or steering alignment.

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Gavin, VOLKSWAGEN GOLF

Highton Automotive Services

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The only thing I could fault was they cleaned off my recommended tyre rotation s...

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Natalie, SUZUKI ALTO

Tyre Spot

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Very good service and did extra service without charge. I also had a discount on...

Very good service and did extra service without charge. I also had a discount on my brake pads which was great. Clean the engine and tyres which was another bonus. They had just open for 2 months and are trying to gain customers. Keep up the good work and I'll be back for sure and will definitely recommend my friends to go there.

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Chuong, Holden Barina

Goodyear Autocare Chelsea

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"Excellent service and a good price"

Dean, TOYOTA HI-LUX

Berwick Automotive Specialists

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"Job done as specified also, shown what needs looking at."

Glen, Mazda Tribute

A1 Tyres & More

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The staff are always friendly, prompt and generous. While servicing my car, they...

The staff are always friendly, prompt and generous. While servicing my car, they found a slow leak in my tyre and repaired this at a small cost. An extra added bonus of being both a mechanic & tyre shop.

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Maddie, Suzuki Swift

Berwick Auto Electrics & Mechanical

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Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealersh...

Wow, saved atleast $100 compared to getting it serviced from Mitsubishi dealership. Very pleased and the 2 for 1 movie deal is icing on the cake. Definitely recommend the service.

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Kunal, MITSUBISHI OUTLANDER

About Auto Mechanics

HAMPTON PARK
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The staff were ready for me when I arrived. They informed me the job would take ...

The staff were ready for me when I arrived. They informed me the job would take about an hour, which it did. Apart from a bit of a mix-up with the invoice initially being filled out in the wrong name and the smell of smoke in my car on pick-up, all went smoothly.

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Christine, TOYOTA YARIS

ABC Mobile Mechanic Nick

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"Very efficient & professional. We were very impressed."

Therese, Mazda 626

Call A Mechanic

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Cam is a great young man. Even before he turned up, he called to let me know tha...

Cam is a great young man. Even before he turned up, he called to let me know that he was on his way. Although it was not a major service, he took his time to thoroughly check everything. It was a pleasure to watch him work clean and efficiently, with great confidence and knowledge. He also explained to me what he was doing. Cam is a great guy, with excellent manners. An all-round impressive young mechanic. I highly recommend his outstanding service!

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Marie-Louise, Jeep Compass

Always There Automotive Mobile

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Sean from Always There Automotive was great. He not only provided the service I ...

Sean from Always There Automotive was great. He not only provided the service I paid for but explained it to me in a way I could understand what else I should be doing to maintain my car. He comes across as a guy who is passionate about what he does and is skilled in his trade. I have been looking for a trustworthy mechanic and now I have one.

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Damian, FORD FALCON

Eastern & Metro Mobile Mechanics

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Paul was awesome. Very thorough and personable and honest. I'll use him again fo...

Paul was awesome. Very thorough and personable and honest. I'll use him again for sure and recommend him to my friends and family.

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Anita, Holden Commodore

Book trusted and local mechanics with AutoGuru.

Book your next car service with the most reliable, quality mechanic in your area of North West using AutoGuru. We combine the top rated mechanics in Cowrie Point and surrounds so you can compare to find the best deal. Simply input your vehicle details, confirm the price upfront, and book online, or give us a call on 1300 655 661.

AutoGuru help you find the best mechanics in Cowrie Point and beyond, in North West. We allow you to search for the closest workshops with the fixed price that suits your individual budget. The results you’ll see are for the same scheduled service task, with just parts and labour costs varying, depending on mechanic.

No matter your vehicle’s make or model, we can give you access to the best Cowrie Point mechanics who will offer you a great upfront, fixed quote for your repair or service. It really couldn’t be easier!

Don't forget you can also compare and book local mobile mechanics in Cowrie Point through AutoGuru! Whether you need a standard oil chance, 90,000km logbook service, timing belt replacement or a roadworthy certificate, mobile mechanics in Cowrie Point have the tools to do the job.

Find trusted mechanics that are open on Saturday. Whatever your budget is - we've teamed up with ZipPay to offer you flexible, interest free payments. Don't let life get in the way of your car. book your car service or repair now!

Questions? Speak with a Service Advisor
1300 655 661