Frequently Asked Questions

Is the price quoted, the price I will pay?

Yes, the price quoted is the price you’ll pay. You won’t pay a cent more and you’ll get exactly what’s listed in the inclusions.

And don’t worry, if there’s any additional work required, the mechanic will contact you and get your consent prior to starting.

Can I change my service date?

Sure, we get that things pop up. Just call our friendly team on 1300 655 661 and we’ll happily reschedule your booking.

There's no fee to reschedule your booking, however, if you’ve prepaid upfront on credit card, PayPal or ZipPay and wish to cancel your booking altogether, you will be refunded the original booking fee paid, minus a $20 cancellation fee.

Should you fail to show up at the time and place arranged with the Workshop without canceling in advance, you will forfeit the entire prepaid amount.

For full details see https://www.autoguru.com.au/terms#refunds

Does the price include parts and labour?

Yes, all our pricing includes parts, labour and GST.

Is there a loan car available?

Some of our workshops do offer a loan car and/or a drop off/pick up service (up to 5km from the workshop).

If the workshop is a Preferred Partner, these extras will be listed on the right hand side, underneath their pricing.

If the workshop is not a Preferred Partner, click the ‘Book Now’ button and then click the ‘Add a Roadworthy, Pink Slip or other common tasks’ text underneath the inclusions box at the top of the page.

Any additional services offered by the workshop will be included in this section.

What's the difference between a basic service and a logbook service?

A basic service includes engine oil and engine oil filter change, as well as a general safety inspection and inspection of all fluids.

If minor quantities of fluids are required, the mechanic will top these up.

A logbook service is a series of scheduled tasks recommended by the vehicle manufacturer at certain time intervals. Every logbook service is different. See “What’s Included In My Service”.

Will the mechanic stamp my logbook?

Absolutely, the mechanic will sign and stamp your logbook to meet manufacturer requirements.

They will sign off each task as it’s finished, and only stamp your logbook once all tasks specified by the manufacturer have been completed.

Will my warranty be affected if I book with one of your mechanics rather than the dealership?

The Australian Competition & Consumer Commission (ACCC) states that any certified mechanical workshop or mobile mechanic is indeed qualified to carry out logbook servicing as per manufacturer’s specifications, without voiding your New Car Warranty.

Our mechanics are able to carry out logbook servicing, according to the manufacturer’s specifications, using quality parts and lubricants.

The mechanic will sign off each item and stamp your logbook once all tasks are completed and your warranty will remain intact.

Where can I find the inclusions for my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of suitable mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'Service Inclusions' button at the top of the page.

Can the mechanic come to me?

Yes! Our network of mobile mechanics can come to your home or workplace to carry out vehicle inspections, car servicing and some minor repairs.

Go through the search process and when you come to the page listing mechanics in your area, mobile mechanics in your area will be listed along with workshops.

Can I get quotes for repairs and inspections?

You sure can! Simply hit the “Repair” button under the ‘Great, what can we quote you for?’ section of the form and a bunch of common repairs tasks will come up automatically for you to select.

You can also type your specific repair issue into the blank search box and our system will bring up any related tasks.

If your particular repair or inspection task isn’t listed under the common items tabs, click the ‘No match? Add comment’ button and type your issue in the “Describe what you need” box at the bottom of the section.

Should you have more than one repair or inspection task to quote, you can add more tasks by clicking the +Repair or +Inspection tabs.

What are my payment options?

Booking through AutoGuru gives you access to three payment options:

1. Pay upfront using your credit card or PayPal;
2. Create a reusable, interest-free ZipPay account to pay now and make easy weekly or monthly payments over time; or
3. Pay the workshop once your car service and/or repairs have been completed.

Cancellation fees apply. For full Terms & Conditions visit https://www.autoguru.com.au/terms

What’s included in my service?

Once you’ve typed in all your details and submitted the quote request form, you’ll see a list of trusted mechanics in your area and their costs to carry out your car service.

You can view all the inclusions for your service by clicking the blue 'What's included?' text at the top of the page. It’s just under the three black boxes.

Otto

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Best mechanics in Abbotsham open Saturday

Merseyside Automotive

East Devonport
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"Friendly and experienced personnel."

Eric, Fiat Ducato

Midas Launceston

Launceston CBD
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"I was provided with detailed information on the condition of my car"

Georgia, Honda Jazz

ABS Glenorchy

Derwent Park
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I highly recommend this business. I will be taking my vehicles here for any fur...

I highly recommend this business. I will be taking my vehicles here for any further services or mechanical issues. The staff are friendly, helpful and thoroughly explained all aspects of the service to me.

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Prue, SUBARU IMPREZA

ABS Hobart

Hobart CBD
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Good comprehensive service, and more importantly was reminded about a necessary ...

Good comprehensive service, and more importantly was reminded about a necessary timing belt change at 100,000 kms, which my previous service mechanic had failed to raise just before and after 100,000kms.

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Terry, Mazda BT-50

Ecotune Automotive

Blackmans Bay
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We are extremely happy with the service and the price. The friendly mechanic gav...

We are extremely happy with the service and the price. The friendly mechanic gave us a lift home and picked us back up when the service was done. One thing to note is that he is presently working from his house while he seeks new premises and knowing this makes him easier to find :) Highly recommended.

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Eric, Toyota Hiace

Tyreright Hastings

Hastings
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I drive a new vw it's serviced every 15 thousand km the next service should be 6...

I drive a new vw it's serviced every 15 thousand km the next service should be 60 thousand and not 55. So much for keeping the books up to date on my new car?.

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Andrew, Volkswagen Tiguan

Creighton's TJM

Traralgon CBD
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I was very impressed with the mechanic who called to say my car was ready for pi...

I was very impressed with the mechanic who called to say my car was ready for pick up. He explained many things about the service, differences between oils used, when spark plugs should be replaced, items that wear over time compared to ones that wear with usage etc. Sometimes when I have had my car serviced elsewhere, I have received very little feedback from the mechanic unless my husband is with me, which I find particularly annoying. Here I felt like it was a level playing field and I was a valued customer.

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Belinda, Mitsubishi Lancer

No deposit & interest free

BOOK NOW, PAY LATER

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Rob and his team were very professional and welcoming. They didn’t take my money...

Rob and his team were very professional and welcoming. They didn’t take my money and repair issues they weren’t there (that had been quoted by other mechanics) Highly recommend them!

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Josh, Toyota Hilux

Gregs Auto Care & Batteries

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Was a little concerned with the time spent to complete service, but when I arrived to pick up a sparkling clean car, and realized the time was spent on my vehicle by a mechanic who takes pride in his work , I was totally blown away .Old school service not common any more Thanks Greg, son in laws car booked in next week .

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Gary, Jeep Grand Cherokee

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Cam is a great young man. Even before he turned up, he called to let me know tha...

Cam is a great young man. Even before he turned up, he called to let me know that he was on his way. Although it was not a major service, he took his time to thoroughly check everything. It was a pleasure to watch him work clean and efficiently, with great confidence and knowledge. He also explained to me what he was doing. Cam is a great guy, with excellent manners. An all-round impressive young mechanic. I highly recommend his outstanding service!

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Marie-Louise, Jeep Compass

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Very happy with my service! Will definitely be back for my next service. Thanks ...

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Kelsey, Mitsubishi Lancer

ABC Mobile Mechanic Nick

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"Very efficient & professional. We were very impressed."

Therese, Mazda 626

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Ethan, Toyota Corolla

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This is an owner run and managed service which is good if like me, you want to keep small businesses in the community alive. My car was ready when I was told it would be, the mechanic was honest and open about what work may need to be completed in the future. Very fair pricing and a trustworthy person. Will be returning to the same place for my next service.

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Sarah, Mitsubishi 380

Rapid Tune Cranbourne

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"Good service and friendly"

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AllCars Cranbourne West

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"Good work. Friendly."

Neil, Holden Commodore

Ocean Grove Service Centre

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Very Good. Very helpful. Checked everything that needed to be done and also rang...

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Susie, Volkswagen Tiguan

Rapid Tune Carrum Downs

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The staff were friendly. They drove me to work and picked me up. They also fully explained what had been done to my car and answered all the questions I had. Will definitely return. Thanks guys!

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Jo-Anne, Skoda Superb II

ACE Mechanics

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"The mechanic was friendly and did a good job. Happy with the service."

Kim, Mitsubishi Triton

Tyre Spot

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Very good service and did extra service without charge. I also had a discount on...

Very good service and did extra service without charge. I also had a discount on my brake pads which was great. Clean the engine and tyres which was another bonus. They had just open for 2 months and are trying to gain customers. Keep up the good work and I'll be back for sure and will definitely recommend my friends to go there.

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Chuong, Holden Barina

Auto Mate Automotive Australia

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Mobile mechanic Dilan arrived on date and time as arranged 4 days earlier. Dilan...

Mobile mechanic Dilan arrived on date and time as arranged 4 days earlier. Dilan was courteous, efficient and did not waste time, he also listed a few things non urgent but that will need attending to at next service. I highly recommend him.

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Elva, Ford Festiva

Bridgestone Select Fountain Gate

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Stuart was more than willing to check all aspects of the log book service were covered. Very happy,!

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Carol, Renault Megane III

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Ian, Subaru XV

Goodyear Autocare Launceston

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Staff were very helpful, polite and courteous. The service was completed on time...

Staff were very helpful, polite and courteous. The service was completed on time.

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Neil, Jeep Compass

Top Drop Automotive

West Launceston
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"Friendly and fast service"

nicola, Mazda 2

Jackmans Garage Pty Ltd

Moonah
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"Friendly, complete and a ride back to work. All good"

Denise, Hyundai Santa Fe

Specialist Auto Hobart

Hobart CBD
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"Quick service time"

Iksun, Subaru Impreza

AutoTechnik

Hobart CBD
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The inspection was good, however the mechanic missed a large section of rust in ...

The inspection was good, however the mechanic missed a large section of rust in the roof seam, and never sent through the inspection report to me via email, as I had requested.

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Tyler, Mercedes-Benz Sprinter

Specialist Auto Mornington

Mornington
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The service was nice and quick. The loan car was a really old van and the print ...

The service was nice and quick. The loan car was a really old van and the print out of the service didn't really explain what I had done.

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Sarah, Mazda 3

ABS Morwell

Morwell
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J Smith Motors

Morwell
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First time using J.Smith motors and i couldn't speak highly enough of them. Fast...

First time using J.Smith motors and i couldn't speak highly enough of them. Fast reliable service, lovely staff and so affordable!

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Shannon, Ssangyong Korando

Innovate Performance

Morwell
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Staff were very friendly & informative & drove me to & from the local shopping c...

Staff were very friendly & informative & drove me to & from the local shopping centre while my car was being serviced.

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Dianne, HOLDEN COMMODORE

Beagle Boys Automotive

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Tim went out of their way for me gave me a loaner, also did extra things than I ...

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peter, Hyundai Getz

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Susanne, Toyota CAMRY

ABS Seaford

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Kelsey, Mitsubishi Lancer

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Left my car service late before going on holidays. The guys promptly service my car in the morning and ready for pickup early afternoon. Very helpful friendly staff. Thank you.

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Linda, Mitsubishi ASX

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Paul was awesome. Very thorough and personable and honest. I'll use him again for sure and recommend him to my friends and family.

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Anita, Holden Commodore

Berwick Automotive Specialists

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"Job done as specified also, shown what needs looking at."

Glen, Mazda Tribute

Berwick Auto Electrics & Mechanical

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Hassle free service, from booking through to completion... and they even fixed m...

Hassle free service, from booking through to completion... and they even fixed my oil leak!!

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Adam, Toyota YARIS

About Auto Mechanics

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The staff were ready for me when I arrived. They informed me the job would take ...

The staff were ready for me when I arrived. They informed me the job would take about an hour, which it did. Apart from a bit of a mix-up with the invoice initially being filled out in the wrong name and the smell of smoke in my car on pick-up, all went smoothly.

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Christine, TOYOTA YARIS

Always There Automotive Mobile

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"Recommended. Arrived on time and informed of any parts required."

Peter, Honda Jazz

Book trusted and local mechanics with AutoGuru.

We're AutoGuru and we make car servicing a breeze. Are you too busy during the week to get your car serviced? Fret not! We have mechanics in your area who are open on Saturday to keep you moving. How good is that?

Let us know your car details and we'll provide you with an up-to-date and accurate quote. Once you've viewed quotes from local mechanics in Abbotsham, you can go ahead and secure your booking online!

If you're having trouble getting your car service during the week, these mechanics are also open on Saturdays! We've got great, local mechanics ready to help and make your life easier. Just call us on 1300 655 661 and one of our friendly team members will help you book your car service!

Questions? Speak with a Service Advisor
1300 655 661